Dead pixel on my new Satellite Pro A200GE-1F9

Dear Sir/Madam,
Two days ago, I purchased a Satellite Pro A200GE.
The Screen had a stuck pixel (constantly red) in the middle and the Genuine Windows Vista seal (on the back of the machine) was broken; it appears as if it was scratched and three relatively large pieces were removed.
With regard to the stuck pixel, it seems that I can't make a claim on the warranty as there needs to be more than four subpixels affected. I have tried the software solutions, none seem to work (JScreen Fix and UDPixel). I fear that trying the manual methods may void the warranty.
I would be grateful if you can advise me on how to deal with my current situation.
I look forward to hearing from you.
Yours faithfully,
Yousif M. A. Masoud

Thank you all for your replies, very much appreciated.
It turns out that the new Vista seal, by design, has three pieces missing.
With regard to the machine, it can't be labelled as faulty even though I was not made aware of the defect before I made the purchase. Anyway, my first ever online replacement/refund process has started, I'm hoping it goes smoothly.
Regards,
YMasoud
Message was edited by: YMasoud

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> After checking these forums, I've seen that Toshiba does not currently support SP1 is that correct?
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