Dead pixel spot

I just bought an iPod Nano a week ago.
I imported all the CD's I had into iTunes, and when I connected the iPod to the computer (Windows XP), a black spot the size of a laser pointer appeared.
I went back to the Apple store from where I made the purchase, but they told me that this happened because water got inside, and they could not help me.
I only took the iPod out of the case when I connected it to the computer, and it did not come in contact with water.
Could someone help? It was supposed to be a birthday present.

Sounds like you've got dead pixels. Just call support, and tell them your situation. They generally won't replace anything for 1 dead pixel, but for a spot the size of a laser pointer, they should. Especially with the size of the nano's screen. Also, the water(possibly) could have gotten in during shipping. Just tell the support guys everything.

Similar Messages

Dead pixel surrounded by white spots

I have had my Powerbook G4 for about 3 months and have noticed a dead black pixel in the lower, center portion of the screen. I believe this deadpixel is abnormal because a cluster of white light surrounds it making the area appear larger than just the dead pixel (the white cluster is most apparent under greens, blues, dark colours). The white spot surrounding the dead pixel appears to be increasing in intensity and size.
Does anyone familiar with this problem? Could the dead pixel be affecting the pixels surrounding it? Will Apple replace my screen?
Denise.
Powerbook G4 Mac OS X (10.3)

Hi Denise & Welcome to Apple Discussions --
Take a look at the following Apple Kbase article, if you haven't already: http://docs.info.apple.com/article.html?artnum=22194
You also might find this web page to be of interest: http://forum.notebookreview.com/showthread.php?t=11976
Sometimes, you can get rid of dead pixels by very, very gently massaging the are of the dead pixel with your thumb -- this doesn't always work, of course and you need to rub very, very gently.
Bottom line: if you're unhappy with how the screen looks because of the dead pixel(s), you need to take it in to have Apple look at it to determine what can be done. No one on here can make that call or can accurately predict what Apple will say.
Good luck.
-- JDee
PS You may have heard that some PowerBooks suffered from a known problem of faint white spots in the display, see http://docs.info.apple.com/article.html?artnum=86632 But, as you can see, this issue was with PowerBooks produced a while back (and at least 2 or 3 revisions ago, and to the best of my knowledge the problem has been resolved.

Dead Pixels/Dark spot?

I was just working on some homework on my macbook pro and all the sudden I noticed this dark spot/dead pixel in the right center of my screen. At first I thought my screen just got dirty, but that was not the case. Can anyone tell me what this is... and if apple will cover this?
http://home.comcast.net/~eddie8t/DSC00533.JPG
http://home.comcast.net/~eddie8t/DSC00534.JPG

****... well here is the weird thing... there hasn't been any sort of blunt force or anything even close to that, that happened to my laptop. I make sure that if I ever take it out that it is gentally set down. I have the laptop sleeve as well as a laptop bag.
The only thing I can think of is that maybe when I sent my Macbook Pro into Apple to get the logic board replaced that somehow some sort of pressure was applied to the screen to cause this. Would the problem that I'm having appear several days/weeks/months after the actual day when some sort of pressure is applied to the screen? I think this whole dead pixel or whatever it is happened sometime within the past 3-4 days in which my laptop has been sitting here on my desk with nothing stacked on top of it.

Dark spot (not sure if it is a dead pixel).

I have a dark spot in my menu bar. I'm not sure if it is a dead pixel... it almost look like if there is dust inside my screen. Do you have something to recommend to take it away?

If you have not already solved your monitors problem, you can try PiXel Check, to see if you have any dead or stuck pixels.
Power Mac G5 2.0 DP Mac OS X (10.4.8) 30" ACD

Slightly ligher spots on black screen? NOT dead pixels...

This is my 3rd MB after a series of exchanges for other problems. So far this thing is flawless.
However, I noticed that on a BLACK screen, there are two small oval-shaped sections near the center that appear SLIGHTLY lighter than the rest of the screen. It is really only noticeable when the entire screen is black. The areas simply look like there is a finger print on the screen, but us BEHIND the plastic. I tried using a microfiber towel to clean the area and it is not externally.
I know I'm being picky, and the spots are not visible at all on any other colors and looks smooth; it is only on a black screen.
I really dont feel like taking this in a 3rd time (for a 4th computer). Should I just live with it? It's still better than the other previous MB's as far as issues. My only worry is that my exchanged computer or screen will have a dead pixel, which would be worse than this honestly.
Your thoughts? Is this normal? Is some color discrepancy normal on pure black colors? Thanks!

I think everything has flaws; it's just whether or not they're visible. The irony is you could have one that has one or two cosmetic defects and it lasts you 10+ years; however, could have one that is cosmetically perfect, but go through two or three logic boards in its lifetime. Anything is possible.
I can't say that you are or are not having problems that are "normal" b/c computers are almost synonimous w/ cars these days as far as defects, warranties, and repairs.
My first blackBook had a slight bulge in the bezel, next to the isight--took it back to Apple three days later, they exchanged it no problems. The new Blackbook they replaced it with had a bad Return key (the scissor was broken). They replaced they key, no problems so far and I'm very happy w/ it. I have AppleCare not b/c Apple would tell me to buy it, but b/c I plan on keeping the computer for 3 years at minimum and don't want to deal w/ repair cost (if any).

Satellite 5100 - Question about dead pixels. Is it really dead pixel problem?

Hi,
I've got Satellite 5100-603. There have been some dead pixels on display. I don't know is it really dead pixel problem or not because the black area seems to be behind the screen. When i move left and right sides, the black area moves left and right sides too (as if the black area is behind the screen pixels)! And i can tell that all pixels are working OK when i look from the right and left sides of the display (because the pixels that seems to be dead, changes at different looking angles).
Are there really dead pixels or is it some other problem?
Is there anything that i can do about it?
For info, i am using my laptop for 2,5 years and there is no warranty of course...
Thanks for any help..

Hi
to answer your question I will try to make a simple description the layout of the TFT display.
I'll go from the front to the back.
In the front is a tough plexi-glass like layer to protect the screen from harm and the user from glass in case the TFT should break. It is also prepared in a way that will soften the reflections from behind (that does not go for the newer SuperBright screens).
Behind that is the 2 layers (at least 1 of glass, probably both) that hold the actual matrix of the pixels.
Behind theese 2 are a very complex set of layers that take care of the backlight. It consists of various numbers of films that should spread the light from the singel FL-tube evenly across the complete screen. Not a easy task if you ask me!
Sometimes, physical stress or dirt can make 'blotches' appear on the screen and they are in fact either dirt on the backmost layer or marks on the same. If there is dirt or marks on it, that will 'shadow' the light that comes out from it and show dark spots on the screen. They are quite different from defective pixels.
The defective pixels do not change with the angle of view for example.
I think you cannot do anything about this except changing screen. The construction is very complex and sensetive.
BR Tom

Is there a way to get rid of dead pixels on an iphone?

I have dead pixels (dead spots is what I am used to calling them) on my iphone 4 screen. I dont know if there is a way to get ride of all of them without getting new iphone. There are quite a lot of them. And if I do indeed need to get a new iPhone, how much would it be? I only have the one year warrenty and its been over a year.

A "dead pixel" is a transistor that refuses to switch properly, and there's nothing you can do to fix individual pixels. Apple offers an out-of-warranty replacement iPhone for about $150 + tax.

Stuck or dead pixels

I'm seeing around 5 dead pixels on my screen is this fixable or do I have to get it replaced and is it under warrenty I know that you can fix it on laptops but since the ipod touch has a hard glass screen you can't really fix it I've only had mine for 2 days

I spoke with several engineers at Sony and Samsung about this last month and they thought it was hysterical that people believed these apps would work.
The pixel may come back coincidentally but it is not due to flashing the LCD or some alternating color voodoo, or pressing on the LCD.
Another Internet myth that continues to propagate. The engineers in fact said all you are really doing is accelerating the decay in brightness/life of your screen running these silly apps in proportion to how long, continually you run them.
And definitely don't try the "press firmly on the stuck pixel with an pencil eraser" rubbish either - you'll have a nice dark spot around the area to enjoy for your efforts. There are no magic fixes for dead pixels according to the guys who design and build them.

Hot / dead pixel elimination in later versions of Camera RAW

Hi!
I was wondering if we could get some under the hood info on how Camera RAW handles hot / dead pixels. The standard answer 'Camera RAW eliminates these automatically' does not apply I'm afraid. I've seen more and more of these stuck pixels in my final output over the last few CR versions. Now, it could be my camera showing its age, but I'd like to know more about how Camera RAW maps stuck pixels.
I've just re-developed a set of some stage performance from last year, Canon 5D Mark II, high ISO and pushed, yes, but thats my whole niche. There's stuck pixels in all of them in the same spots. So I wondered how camera raw handles the whole mapping / processing of hot pixels. The set of images are here, and there's access to full size images also: http://www.flickr.com/photos/mvejerslev/sets/72157627732199199/ (I did clone out the stuck pixels on just a few of them though). It's a mix of processing version 2010 and 2012. Did not make a difference to the stuck pixels.
Mathias

Well, the issue with higher ISO images is: what's a hot pixel vs. what's a result of salt & pepper noise–those are different artifacts...
When you start ramping up the ISO (and use PV 2010 or 2012 without luminance noise reduction) the likelyhood of random bright (more or less) pixels (or subgroups of pixels) goes up.
The hot pixel fix is still in LR/ACR...but it becomes a battle between what's a hot pixel vs what's a result of camera noise...and ACR/LR tend to be very conservative when it comes to mapping out a hot pixel (or dead or constantly a certain color pixel).
ACR/LR can really only estimate what constitutes a hot pixel because there's no way of recording the XY position of a single pixel and telling it how to handle the mapping. It's an auto thing and as such it's subject to sometimes not working perfectly...
To really determine the issue, one (or Eric) would need an actual raw file–not something that's already been processed and resample. The more examples of ACR/LR not doing an optimal result the better the likelyhood somebody will look at doing something about it.

IPad 2, 64MB 3G w/ Dead Pixel

I stood in line for over 4 hours today for my iPad 2 (64MB, 3G, AT&T) and after I boot up it up the first thing right in the dead center of the screen -- a dead pixel.
FML.
Anyone else with this problem. I'm going to attempt to take it back tomorrow. I didn't wait over a year and over $1,000 to have a dead pixel on my new iPad 2.
Message was edited by: Rilely

Anyone who says a genius may be able to fix a dead pixel is an idiot. A dead pixel can't be fixed, without replacing the LCD. A stuck pixel is possible, but I've never, not once seen a pixel be fixed.
That being said- I spotted a tiny black spot on mine. Not sure if it is dust under the screen or a dead pixel- either way my eye seems to jump to it when the area is blank.
Apparently the stores get a bunch of models in that aren't available for sale, but for situations like this. They can swap out no problem. If you want a retail swap- you've gotta wait for a model like yours to come in- which for me may mean a while since I have a job and can't get to the mall at 8am and wait in a line every day for their newest shipment.

2 dead pixels near bottom after 2 months. replacable?

In addition to the two new dead pixels near the bottom edge of my screen, i also have these two LCD issues with my MB:
http://discussions.apple.com/thread.jspa?threadID=942825&tstart=0
and
http://discussions.apple.com/thread.jspa?threadID=940945&tstart=0
I've already taken it in to try and get a replacement for the lines, but they said it was normal. I havent taken it in for the spots on the black background yet since I had doubts that they'll warrant the replacement since it's only noticeable on a black screen with little light in the room.
i now have two dead pixels near the bottom and am starting to think i should take it in to try and get a replacement. I do have the 3 year applecare plan as well.
What do you think? Anyone had their MB's replaced for bad pixels after a few months of use? Thanks.
Ryan

in the dozens of MB's i've seen in stores, i did notice that only a few had the lines issue that i have. the lines just seem like it's on the coating of the screen.
i think i will take it over to the store and see what they say. i'm not going to get a refund because, i love this macbook, even if it does have flaws, though i wouldnt mind a free replacement :-D thanks.
Message was edited by: rpeters83

Dead pixels appeared on my retina display. Can it be repaired?

My MacBook Pro Retina is a little over 10 months old, and recently, two areas of dead pixels have shown up on the screen. I have no idea what made them appear, as I baby this machine much more than my prior original MacBook Pro (7 mostly problem-free years!). The one spot is a bright white when the screen is black, and the other is a smaller gray dot.
I've tried to keep this machine as like-new as I can, and it doesn't go a day without getting a wipe-down from a micro-fiber cloth. I keep it in an external shell, and it is never touched by by my kids. Still, I somehow got these two areas of the screen that do not turn black.
Is it possible to have the display repaired, or is this something I'm just stuck with? I always get AppleCare with my laptops (out of paranoid fear), but I can't tell if something like this is covered.
-- Len

nbar wrote:
I don't believe there is a minimum # of dead pixels, but mende1 knows better than I.
Before I got my first Mac and while I was looking for more information about Macs, some websites published an Apple's "secret" document about dead pixels, and that's what it said (Apple did not replace displays with a "small" number of dead pixels even if it was in warranty, and some users have had this experience).
As I told you, this may not be true and the display gets replaced, and also we do not know if that applies to the MacBook Pro with Retina display, but if the Mac has got Apple Care the display should be replaced

Got a "Dead" Pixel on my Ipad, How is Apple with these sorts of things?

Okay, I have noticed I have a dead pixel, its more of a bright spot on my screen, Larger then a pixel, its a small area, where its brighter then the rest of the image, on white backgrounds its really noticeable, like when reading a book. How is Apple with Exchanging it with a new one? I bought mine at Best Buy btw.

This is Apple's policy on computer displays. They may be the similar on the iPad. I would get it looked at. They may just exchange it, seeing you just got it.
MacOSG: What is Apple’s subpixel anomalies policy on their displays?
Dave M.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
 MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG
Note: I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Dead pixel or Dirt under screen cover?

Hello,
I have one (1) dead pixel on my Ipod touch 4 gen screen, it is dead - due to it is always black, and never change it's position/color. Have checked it with some ipod app, changing colors, and "trying to" fix stuck pixels aswell.
After that - I sent Ipod for repairs, but the've sent it back, because thay said they couldn't find any dead pixels (probably checking with software?).
i'm not very keen on it, but it does a little worse, when reading books..
Maybe it is dirt under the cover of the screen, but indeed, I don't like it. So maybe there is a service (at my cost probably) to change the screen cover, due to the fact, that it has some marks on it (bought screen cover protector not so early).
Pictures showing the "spot", not so sharp though...
http://s50.radikal.ru/i128/1107/33/0ad204893784.jpg
Any suggestion would be greatly appreciated. Thanks in advance to everyone..

If you have an Apple store nearby, I would make an appointment at the Genius Bar of an Apple store. Yu can show them the problem.
This place will replace it for $80.
http://www.irepair.com/ipod-touch-glass.html

Dead pixel spot

Similar Messages

Maybe you are looking for