Dead screen on MBP - Warrantied!

3 days ago my MBP (bought in 2007 Dec) suddenly lost its display. Not that suddenly, I was playing games on windows then I switched to leopard. The display stayed black and won't turn back on.
I play games on it quite a lot.
Brought it to Apple store today, the genius looked at it for 5 mins, then made me sign a form and said he will be fixing it for me. Everything should be covered by the warranty. He said he is replacing the logic board.
Kudos to Apple for taking good care of their customer. I just wished they would give me like a loaner computer since it isn't really my fault.

Same here, bought mine in December of 07. And the display just went dark, I can what sounds like a boot up, the chime happens and the alert for my mouse software dings up. But I can't do anything. I tried connecting an external monitor but I guess you have to manually tell it that its there cause it won't autodetect. I can shut it down by hitting the power button then enter like I would normally do.
Guess its off to the Apple store and hope I get the same response as you.

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6030 dead screen

I have Mobile 6030 with dead screen, i can't see any thing, i want to copy all the contacts from the Phone to the SIM card, can any one help me the way to do that with steps as i can't see any thing.
I want someone to tell how , like press menu then press 3 and scroll down twice and so on
it URGENT for me

Yes, it's possible that your external display is working just fine but that there may be a problem with the screen. How recently did you have the screen repaired? There should be some sort of warranty on the repair (if done by Apple, 90 days).
Did the Apple tech tell you why he/she suspected that you have a bad logic board? If your GPU were damaged you wouldn't be able to view the external display. And the GPU on your model is an integrated GPU, not a discrete GPU.
Call back about the logic board replacement suggestion, at least.
Clinton

Can I transfer files to a machine from a machine w/a dead screen?

Question:Can I transfer files to a machine from a machine w/a dead screen?

If the MBP with the dead screen is otherwise functional, start it up in Target Disk Mode (Powering it up holding the T key/Firewire connecting the two MBPs). If the other MBP sees the other MBP, you can click on the HDD icon and transfer files.
Ciao.

U430 Touch - Dead screen?

Hello,
My U430's screen recently stopped working, and I would like some advice on what to do to fix it. The laptop works fine otherwise, only the monitor doesn't work.
Here's what I've tried so far and what I've found out:
Powering the laptop off and on again - no change
Connecting the laptop to another monitor via HDMI - the laptop is fully functional, and the computer does not recognize the dead screen, only the other monitor
I also noticed crackling sounds when I opened my laptop previously, and the hinge appears to be offset. This leads me to believe that the cable connecting the screen to the laptop got caught and/or cut by the hinge - especially with the rest of the laptop working properly. Is there a fix I can perform manually, or do I need to send the laptop in for service?
EDIT: This happened today (13 February) during normal use of the laptop (sitting on a desk) after 5-10 minutes of normal use. The screen went black without any warning, and this was the first indication of any issues with the screen - it had worked perfectly until this point.
Solved!
Go to Solution.

Lenovo has concluded an investigation into reports of hinge mount failures on U430 Touch and U530 Touch laptops. If the laptop has not been dropped or otherwise damaged, and is under warranty, please contact Lenovo Service for support.
Thank you,
Amy Tupper
Technical Resolution Lead, Pervasive Issues
Lenovo US
ThinkPad T431s, S3 Yoga 14, Helix, Edge 11 & 14, E431, IdeaTab A1107, IdeaPad A1-07, IdeaCentre Horizon, Yoga Tablet 2 10 1051
First computer was a 1980 Commodore 64 from Radio Shack/ GEnie SFRT member from 1993-1996

External monitor for macbook pro with dead screen

Macbook pro built in 2007 has a dead screen but is otherwise ok. Connected external monitor displays only the astral starburst screen on all macs. How can I get the monitor to display my desktop if I can't see the macbook screen?

Connected external monitor displays only the astral starburst screen on all macs.
Then it is working as designed.
By default, the external screen is combined with the built-in screen into an Extended Desktop, as seen in the Arrange tab below. You need to (Gather Windows) to get all controls on all displays, then drag the tiny white MenuBar to the display where you want it to appear. Then things will begin to operate as you expect.

How do I transfer files from PowerBook to MacBook. (dead screen PB)

Problem is, the PowerBook 1400C has a dead screen. So I can
boot it up, but that's it. Is there a way to hook up the MacBook
to the PB so the PB is seen as an external hard drive? There
are no firewire or usb ports on the PB 1400. Just want to get
some documents off of it.

I think you'll have to take the hard drive out and install it in an external enclosure.
Target disk mode won't work on Macs that are old enough to lack a native firewire port. And if the screen is dead, I don't see how you could connect via ethernet and enable file sharing.
Edit: From googling, I see that a video out port was optional on (some?) PB 1400's. If you have one, can you get it to boot with a monitor? Then file sharing would be an option.

My i Pod touch still works but it has a dead screen! How can i fix this??!!

I just got the iPod for Christmas last year but recently my little brother dropped it and it became a dead screen! How can i fix this problem?! HELP!!!!!!!!

Apple will exchange your iPod for a refurbished one for this price (for 4G iPod, $199 for 64 GB and $99 for the others). They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

NVRAM issues, then dead screen

My girlfriend's Macbook Pro, a 2009 Core 2 Duo 2.16ghz, went totally dead about a month ago. After doing some research, I found that resetting the NVRAM (Command+Option+P+R) seemed to get it running again. We'd have to do this once a week or so. And while I assumed the problem might get worse, I hoped that it would stay ok.
Of course, it didn't. Recently, it went dead, and when we reset the NVRAM, the computer seemed to start up again, but with a dead screen. I tried to output video via DVI, but that was dead too.
It's an old laptop, and I'm inclined to say that it's a lost cause - however, it died in such an odd fashion that at the very least, i'm curious about what was going on. Does anyone have any insight? FWIW, it had a 3rd-party battery in it, and I noticed that the NVRAM wasn't resetting when the battery was out and the computer was plugged in.
Thanks!
Tyler

vhanudux wrote:
FWIW, it had a 3rd-party battery in it, and I noticed that the NVRAM wasn't resetting when the battery was out and the computer was plugged in.
You nailed it, Apple can change OS and firmware and the cause problems for third party battery makers.

6120c dead screen

My 6120 classic will have a dead screen after hours of inactivity, phone still on as I can receive phone calls (key pad lights on)? any help ?

Please make a backup if you didn't do it yet, when the screen still on. This procedure will format your phone & put it to factory default & install fresh firmware.
This procedure works with S60 phones only:
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
3. While holding these buttons, press the power button and switch on the phone.
4. When the message 'Formatting' appears on the screen, release all of the buttons.
Goodluck!
Knowledge not shared is knowledge wasted!
If you find it helpfull, it's not hard to click the STAR..

Dead screen, laptop locked in Safe Mode with no HDMI driver for external monitor

Hi,
Background: This is a Windows 8 pre-loaded notebook, I have updated to 8.1 (some months ago) via the Store.
I recently had the dead screen that appears quite common with HP notebooks.
I connected an external monitor, notebook was fully functional.
Backed up all contents, then updated graphics driver, no improvement.
Then went into msconfig and forced boot into safe mode...
Now, I cannot control the notebook at all because I can't see anything. At this point I am just trying to get control of the notebook so I can wipe it, and sell it to a repair place, or as a notebook that works fine with a docking station or external monitor.
Questions I have:
1. WITHOUT SEEING THE SCREEN (dead) is there any way to get it to boot back to Windows Normal mode, or any other HDMI-driver enabled mode?
2. As an alternative is there any way I can get it to boot from a USB to any operating system so I can wipe the HDD and start again?
3. Would (2) even work if I need a HDMI driver to operate the notebook - would it be possible to reinstall an OS with a dead screen, because I would need to be able to run an external monitor?
4. How do I find my Windows Product Key without access to the notebook (can HP help here, from my notebook serial #)?
5. Any way to perhaps mount the HDD externally in order to manually edit the boot config to return it to Windows Normal booting?
Grateful for your comments. Remember my objective is NOT TO FIX IT, just to get it to drive an external monitor again so I can part with this notebook with some kind of financial return.
Dom

Hi @Dom_Oz ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that your display quit and you connected an external monitor and it was functioning well. You backed up all your data and updated graphic drivers but there was no improvement. You booted into safe mode and now both screens are blank.
Since both screens are blank when you booted into safe mode, I would try a Performing a Hard Reset or Forced Reset.
to try and bring back the external monitor.
If that does not work, can could try to do a recovery Performing an HP System Recovery (Windows 8)
The Windows product key is tattooed in the bios and is hidden, but if you do a recovery it should automatically get picked up.
Yes you can try booting to an OS on a USB stick to wipe the hard drive.
Yes you can remove the hard drive and install it in an external case and then edit as you wish or format from there.
If you edit the boot config and manage to have Windows reboot, I would do a factory recovery, this will format the drive and return back to its original condition.
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?

I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?

Hello HernanOtt,
Depends on where you have it serviced. Here are Apple's repair quotes.
http://www.apple.com/support/ipod/service/prices/
You would probably save a lot of money by having a 3rd party repair company do the job for you instead. Just do a simple Google search for iPod repair and you'll get a plethora of results.
B-rock

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Since many have viewed this (But no one has replied), I will reply to myself. I took the MacBook Pro to the apple store. They took out the battery, which was working fine by the diagnostic, and found that somehow, the traChpad had tightened itself in terms of sensitivity. They adjusted the trackpad sensitivity, buttoned it back up, worked like new, no charge!!! If you experience this problem, take it to the apple store, let them adjust the track bar, you'll be off and running in 15 minutes...

Can't get ibook with dead screen to display on a TV

My G3 ibook has a dead screen. I want to make it work like a desktop by using a TV as an external monitor. I have a video output to TV connection adapter cord. I can power up the ibook and I can hear the music CD playing... that makes me think everything is working except for the screen. But no picture comes on the TV after boot up. I have a feeling that a setting called "Video Mirroring" needs to be activated, or no output will go to the TV through the combo S-video/composite adapter cord. But without the ability to see any display on the ibook, how can I activate this setting?, is there an apple command that can be made without seeing any display on the ibook? Please help with any ideas.

I have a video output to TV connection adapter cord. I can power up the ibook and I can hear the music CD playing...
Just to be absolutely clear, which "adapter cord" do you have? If you have the Apple A/V Cable or an iPod A/V Cable plugged into your headphone port, you won't get video through if you have an 800MHz G3 iBook. You will need the Apple Video Adapter (and an s-video or composite video cable). As you've discovered, you can keep your "cord" to get the audio from your headphone port to the TV, though.
-Doug

Cracked ipad screen with no warranty left?

A couple of days ago I dropped my ipad 2 on the wooden floor and a crack formed. It is focused around the front camera but goes down onto a bit of the screen. My warranty ran out a year ago. I've heard of getting out-of-warranty replacements. Can you still get one if there is no warranty left?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

Do I have to pay apple to fix my phone screen if my warranty is still valid.

Do I have to pay apple to fix my phone screen if my warranty is still valid.

If you damaged the screen, then yes, you have to pay. But most Apple stores can replace the screen for a relatively small fee. If the screen was defective there will be no charge for replacement.

Dead screen on MBP - Warrantied!

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