Dead TX FM- anything I can

My 2.5 month old TX FM died. It just froze during play back and then shut itself off (battery was fresh - it wasn't dead). I replaced the battery and it played for a short time but there was no display. Now it won't turn on at all. Connecting it to the computer - the computer doesn't see it at all. I already put in a request for a RMA to Creative. In the meantime, is there anything I can do to try to revi've it's I'm thinking that since I can't get it to power on and the computer doesn't recognize it, that there isn't anything I can do. I'm glad it didn't wait another 2 weeks to do this or I'd have been out of warranty. Interestingly, the squeaks (the ones that Creative says don't happen with the TX FM) had gotten much worse in the days prior to the player's demise.

With no way to power on the player or for it to communicate with the computer, I figured there wasn't anything I could do - I didn't know if there was a key sequence to do a reset that I wasn't aware of. Customer service said they will issue me a RMA although they haven't done so yet. Besides the inconvenience of it, I'm not happy about this because it appears that the latest firmware messes up the shuffle function. That's pretty much how I always use the player so if it comes with the new firmware its going to make the player a lot less satisfactory for me.

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