Dead Xperia Z1 compact

Hi,
I just bought my xperia z1 compact and just one month later its dead. Completely blacked out. It is not charging and neither is it responding to anything. I am completely distressed and i expected more from this phone than i am getting. It hasnt been in water or dropped either. Anyone else.
I wouldnt recommend this phone to anyone else. Its terrible.

Contact xperia care and take it to closest sony service:
http://www.sonymobile.com/global-en/support/contact-us/
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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Service Issue Of Xperia Z3 Compact

SONY MOBILE COMPLIANT - W115061501443 Hi, I purchased Sony Xperia Z3 Compact hardly 6 months back for 39000 INR. On 15 June 2015 my phone got dead suddenly. i have submitted my phone immediately to the service center on 15 june 2015. in 12 days my phone was not even picked by sony company from service center for repairing. every time i call or visit service center they said to me that your case is in pending status. they i send mail to [email protected] on 18-june-2015 next day a person from sony company named Mr. Vijay Shukla Called Me And Said i will tell you and assist you completely on this matter kindly give me 1 day time to collect information about your device. now from next day to today i am calling that person and he is not even bothering to pick my call. i tried calling many times on toll free number of sony India 180030002800 they also tried contacting to service center and service head but till date i haven't got any clear response from company side. on 27-06-2015 i go to service center again coincidently Mr. Raman Senior Office of Sony india Is their .they also said to me that give me 2 more days i will give u response. even today(29-6-2015) i didn't got any response from Mr. Raman. . what will i do Sony India . after pursuing a long while and communicate you over the phone and email at last you given me the above said handset stating that the problem of the handset is cure on 08/july/2015 after reciveing the handset i had faced the same problem in the handset that it is automaticly shut down today i have a word with Mr. Vijay Shukla on he told me to again drop the handset on service center. after this i personally met with Mr. Vijay Shukla on 10/07/2015 after discussing my problem they told me to go service center and asked them to talk with him. i go to service center after checking my device without opening they told me to replace simcard with a new one nano sim i even tried this i have purchased a new nano sim card and put it into the phone. then again after running 4-5 hr again it sis restating some time, shutdown automatically and even sometime not powering on. i tried calling again Mr.Vijay Shukla he said again go to service center and asked them to talk with him. this is ridcullous that after almost a month you gave me the handset but their is no fruitfull result regarding the issue. When you buy a phone of 39000Rs , you atleast expect that you will be able to hear properly. Is Their Anyone Who Will listen my problem and solve my issue.

I'm sorry to hear that but this is a user based forum, you have to contact your local Xperia Care regarding this issue http://support.sonymobile.com/global-en/contactUs/

Worth buying the Xperia Z3 Compact ? And a question about headphones.

Worth buying the Xperia Z3 Compact, compared to Xperia Z3?
And a doubt. I have had other Xperias, and headphones from other brands did not work well with him, this ''Z3 line'' is yet? It only works with Sony headphones?
Thank You!

Well, the headphone jack is designed to be compatible with Noise Cancelling headphones from Sony, that uses 5 pins in the pole, however, a regular 3 segments headphones should work without issues... the problem is if you try to use incompatible Headsets (the ones with microphones) since the use an additional segment and it my be located in a different way than what Sony uses.
My advice is, if you are not the most hardcore audiophile, that you get a medium range Bluetooth Headphones. Those will be compatible with your phone...
I have had Altec Lansing BackBeat 906, 903... Plantronics BackBeat 903+, and currently use the BackBeat Go2.
Out of those the Go2 are the best sounding headphones for me (I do not care for tons of bass, so the amount of bass with those is very good)... but the battery is bad, around 3.5 hours. The fit is good, people complain when trying to use as advertised, but I actually found a better way to place them, making a loop around and front of my ears...... Price ~70$
All previous ones had a battery of 7 hours, but the rubber material of the piece around your ear hardens with time and breaks (after a couple of years of use)... the Go2 seems to be better built.
Finally I would recommend to you the Jaybirds Bluebuds X if you are willing to pay 140~160 $.... with excellent battery life, and sound quality.
If you want to go cheaper... Sony's SBH line has plenty of option with good reviews... SBH20 being the cheapest
And if you want to go crazy expensive, Parrot Zik are over 400$ but apparently they are the best all around. I tried them once.

Xperia Z3 Compact camera error when starting from locked screen (symbol lock)

Hi
I'm a new owner of Xperia Z3 Compact and I have noticed a problem when launching camera. The app itself works perfectly well but when trying to launch camera from locked phone (screen locked with symbol) it shows only black screen with error message that camera app it unaccessible. After removing lock screen protection both camera symbol on lock screen and dedicated camera button works as intended. Is it supposed to be that way? On my previous phone I could launch camera app without unlocking screen but couldn't access any other parts of the phone. I'd love to have it working the same way here especially with the dedicated camera button.
Hoping for a fast answer.
Regards
Huma

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Bridge for mac says No Memory on xperia z1 compact!!!

Hi, I am experiencing a problem. I hope someone here can help. When I connect my device to my MacBook Pro the contents display ok, but it indicates that the device memory is 100% FULL. I have an Xperia Z1 compact.I have 3.14GB used of 11.79GB internal storage, 1.21GB used of 1.69GB RAM and 5.6GB used of 7.2GB SD card storage. I had to send the handset for repair, and when it came back (having been wiped clean by o2 service centre) I restored from the Bridge for Mac backup I had taken before it was sent away. The restore went ok, but didnt restore all of the apps I had had on my phone. (Not sure if it should have or not.) I am now trying to restore again having reinstalled some of the apps manually. Bridge for Mac indicates that the memory on my handset is full. It is not. It will not allow me to do anything in terms of restoring as it thinks there is no available memory! I am using BfM 4.1(4104)Android 5.0.2 Why is this not working? Thanks

Hi uliwooly here you go. ,

When do we get to register xperia z1 compact online?

just got my xperia z1 compact few days ago... was wondering when i can register my product online--- any one? thank you
m.a.g

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
You should be able to register/add the Xperia Z1 Compact as your device to your Sony Xperia account.
Go to: http://www.sonymobile.com/
In the top right corner you can register an account or log in if you already have an account.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

No vibration on Xperia Z3 Compact

Hello,
I ve a Xperia Z3 Compact and it doesn't vibrate if I get Skype messages or Skype calls. In the configuration from Skype it is enabeled. The sound and the blinking of the LED works.
I think it's a bug. I don't want to install further apps to fix it.
Thanks

Contact your local Xperia Care http://support.sonymobile.com/global-en/contactUs/

I am looking for a Cover of the Xperia Z1 Compact

Hi,
I am living in the Netherlands.
I am looking for a cover for the "Xperia Z1 Compact". Because the cover that I have now, doesn't fit.
When a making a photo with the camera with flash, the picture is than Red? (I have a Red cover on the moment).
Who can help me with this?
Do I need another Cover of do I need a new telefone?
greetings Naaathalie
*I don't have a creditcard, so I can only buy things in the Netherlands.

You should buy a case that has enough space for the flash and camera to work fine. You can also cut a little of your actual case.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Clearing e-mails - Xperia Z3 compact

HI All. Just got a new Sony Xperia Z3 compact and having some frustrations with e-mail! I have already discovered the limitations of the phone's e-mail app when it comes to deleting e-mails and my problem makes that even more irritating!
I have a BT Internet e-mail address which I intend to keep using. Incoming e-mails therefore arrive on the BT / Yahoo server.
I have a desktop PC at my home office and that is where I hold the "master" copy of my e-mails on that desktop PC, on Outlook, and so things are set up so that when the e-mails clear down from the BT / Yahoo server on to my Outlook, they automatically clear from the BT / Yahoo server inbox.
With my previous Smartphone (a Blackberry) there was no problem with setting it up so that it effectively "mirrored" the BT / Yahoo server inbox - when e-mails arrived they appeared on my phone in the In box and they remained there until they cleared down from the BT / Yahoo server on to Outlook on my desktop PC. At that poiunt, they automatically cleared off my Smartphone. It was also very simple to set up my Smartphone e-mail handling so that if an e-mail arrived on my Smartphone and I did not wish to keep it, I could delete it from my Smartphone AND the BT / Yahoo server inbox. This meant that I didn't have to see it ever again when the BT / Yahoo server next cleared down to my desktop PC Outlook.
I SPECIFICALLY asked the salesman if achieving the same outcome was possible on my new Sony Xperia Z3 Compact. He assured me that it was and we double checked the information relating to the phone. It made it clear the e-mail was set up so that it "mirrored" the webmail server and so it seemed that it would do as my Blackberry did and clear e-mails automatically when they cleared down from the BT / Yahoo server. Except they don't - they stay on the Smartphone and have to be manually deleted (with all the hassle of double deleting, first from Inbox and then from Trash as there is no "Empty Trash" functionality.
Nevertheless, everything appeared OK with the option for deleting from Smartphone and BT / Yahoo server as I found an option for "Delete e-mail from server" "When I delete from Inbox" which appeared to be exactly what I wanted. However that doesn't work either - they delete from the Inbox but they DON'T delete from the BT / Yahoo server even when that option is selected.
I use e-mail a lot and that is why I specifically enquired about the e-mail handling capability.
Please tell me (in basic English, not complex tech-speak!) that I am wrong and there is a way of getting my Sony Xperia Z3 Compact to handle e-mails in the way that I want!

Hi, i also use BT Internet for my email accounts....i actually have 3 seperate BT email accounts set up on my Z2, i use the YAHOO MAIL app on my phone & on my computer it is the BT YAHOO MAIL......not sure what the difference between Outlook & Yahoo is......when an email comes to one my addresses, if i look/read it on my phone & delete it ...it does delete also from my computer, actually just double checked this to make sure!!!!!
Perhaps you could look into the Yhoo Mail App for your phone.....hope this helps

I accidentally drop my sony xperia z1 compact

i accidentally drop my sony xperia z1 compact for the first time does it damages the internal parts of the phone specially the back camera?

It could so you should contact your local Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

Xperia z1 compact problem restoring

Hello. I've bought new sony xperia z1 compact but it has a serious problem. Every time I plug it in (to charge) it restores. The promo video keeps playing again and again, my wallpaper disappears and sets default and the worst thing is that all my photos I took before are deleted. (photos from whatsapp and messenger remain, music remains and gmail, whatsapp and viber remain logged in) All this used to happen when I plugged the mobile to charge but the last time it happened itself suddenly.Please, can you tell me what it is caused by and what can I do about it? In this moment I do not reside at the same place I bought the phone at so I am not able to return it. Thank you very much.

Hi boavista,
Welcome to the community,
This sounds like the device is set to Demo mode, you can try removing this by doing the following.
*#*#73556673#*#*
This should remove the demo mode, let us know how you get on.

Sony STM10 and Xperia Z3 Compact

Are Sony STM10 microphone compatible with Xperia Z3 Compact? BRMichael

Even though Sony has been extremely vague and uninformative regarding product conformity and publishing (ANY) information regarding this product, I can assert that the STM10 does in fact work with my Xperia z3 Compact. I am still reviewing this microphone and will continue to post into this relevant thread so that other customers do not experience a profound lack of consumer information as I did. Pros1. 5pin provides advanced functionality, which appears to facilitate native interaction with the Z3C phone2. Very nice performing microphone for the price, no really.... verified with low volume operation, very high quality recordings. Note *at this point, Hight SPL operation (IE: Loud Concert Situations) remain untested.3. its possible to point the microphone in the direction of the 2megapixel camera but some angles may enter the frame (this is an acceptable and unavoidable compromise in my view) Cons*Stay Tuned... So far so good.

Xperia z1 compact won't charge using USB, magnetic dock works fine!

My Xperia Z1 Compact suddenly stopped charging while using a regular charger connected through USB. But the same charger and cable works fine if connected through the magnetic docking station. Is there any logical explanation to this weird behaviour? Is there any quick fix? Is it possible to repair? Shall I send it in for repair?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There might be something faulty with your USB-port. If you have tried several chargers but you experience the same behaviour, I would suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Xperia z1 compact screen brightness change itself even auto brightness is disable.

xperia z1 compact brightness change itslef even when i have turned off the auto brightness. for example, the brightness becomes dimmer when the overall display colour is dark or black colour and it becomes brighter when the ovrall display colour is white or bright colour. i mean im able to notice there is a slight change in display brightness when im viewing photo, watching videos or surfing inernet. the brightness just change itself even when i turn off the auto brightness.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
This sounds like the optimized backlight that the phone uses. See the following topic for more information:
http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Last-page-of-the-app-drawer-is-dimmer/m-p/682661#M25753
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Xperia Z1 Compact 14.2.A.1.142 update rolling

Xperia Z1 Compact first 14.2.A.1.142 firmware update rolling - Android 4.3 version.
Confirmed in Italy region over PC Companion.
About Screen below.
Image Link - http://cdn.xperiaguide.com/wp-content/uploads/2014/02/Xperia-Z1-Compact-14.2.A.1.142-firmware-update...
Source - http://www.xperiaguide.com/2014/02/22/xperia-z1-compact-first-14-2-a-1-142-firmware-update-rolling/
Have you got the update ?
Mention your chnagelog if you got it ?
Don't forget to give Kudos.

How to get the update without a PC with MacOS oder Windows?
Every Operatin System like Android should be updateable without having to buy additional hardware or software.

Dead Xperia Z1 compact

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