Deadline monitoring for Shopping Cart

Hi Experts,
I am working on SRM 7.0 process controlled workflows.
Activated the deadline monitoring for shopping cart but I am getting the below error:
Work item 000000073752: Object /SAPSRM/CL_WF_EVENT_ADAPTER method TRIGGER_EVENT cannot be execute
Please help to solve this.
Thanks,
Sangeeta

Hello,
To find the cause you will need to debug:
For testing you can call the method
/SAPSRM/CL_WF_EVENT_ADAPTER -> TRIGGER_EVENT
Take the following parameters from the document wfl log:
IV_DOCUMENT_GUID IV_DOCUMENT_GUID
IV_DOCUMENT_TYPE IV_DOCUMENT_TYPE
IV_EVENT IV_EVENT
IV_EVENT_SUB_CATEGORY
IV_WORKITEM_ID
IV_DOCUMENT_ID
Before to start debugging, set a beark point in CL_BBP_MESSAGE_CREATE -> execute
Here you can find why the alert method is not been able to be executed.
Probably you are passing some wrong parameter.. Do you use Badis BBP_OUTPUT_CHANGE_SF or BBP_ALERT.. try to deactivate these Badis and retest.
Thanks,
Melina

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Hi Masa,
Thank you for your input.
You mean, shall we use BADI BBP_ALERTING for deadline monitoring.?
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http://help.sap.com/saphelp_nw2004s/helpdata/en/c5/e4b06d453d11d189430000e829fbbd/frameset.htm

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the field actual agent gets will filled once the responsible agent completes / performs an action on it. Hence it is suggested to use some method / rule to get the responsible agent and create one local workflow container variable (table) to fill up the agents instead of manipulating the workflow variables directly.
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Masa thanks for replying..
They are in place.
I checked the Workitems Log for administrator ... and could see the workitem 'Trigger Event: 'WF_LATEST_START'' fired exactly after one hour the SC was created as set in the config... but no notification is sent to Outlook.
Background Job RSWWDHEX is also running every 5min ... But didnt see any notification.

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Deadline monitoring for Shopping Cart

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