Dear Adobe, please patch Premiere Pro CS4

Dear Adobe
How come there's a minor patch to Adobe Reader or to Flash every few weeks, yet no patches at all in the automatic updates for Premiere Pro CS4?
I am extremely annoyed with Premiere Pro CS4. It crashes for some dumb reason or another every single day.
The biggest problem of all is the Adobe Media Encoder. Should it crash when I click to change the location of a render? Why does it ask if I want to overwrite a file (say, "test.mov"), then makes a new version of the file anyway ("test_1.mov"). Plus the far more serious problems documented in the forum.
I like the new features, but CS4 is not reliable. No one can work in a product that they can't trust.
People have asked me if CS4 is worth the money for an upgrade. I have been kind and polite, saying, "Well, I have found some bugs, but it has a lot of nice new features".
My tune changed last night. I'm tired of the bugs, crashes, and lack of patches.
I will now say, "CS4 is absolutely not worth buying until it is fixed. Stay away. You'll only be aggravated."

I assume that Adobe considers these sorts of problems "installation" issues and does not charge for support. Is that correct? Yes, that is no guarantee of success, but that has appeared to me to be an important step in their fixing issues: dealing with specific hardware/OS issues. After all, it only takes one problematic driver to create some of the problems that are reported. And some problems will be Operator Error.
I agree that details can be helpful, but as we've learned before, there can be an amazing list of things that are potentially relevant. Bill Gehrke, I've forgotten what you said about the status of your benchmark, but I think your system is a very important way to translate "Premiere CSx is slow" etc to meaningful information about various computer subsystems. Adobe should hire you to set this up as a troubleshooting aid. (Wil, I'm serious.)
In addition to a list of hardware, there's also the list of troubleshooting steps. E.g. have you turned off "whatever you call that nasty thing in Vista that wrecks your performance".
And, in the case of CS4 (perhaps CS3 was no different), we have to be sure we are talking about the same "task" - SD, vs the many flavors of other video.
One step in this is for Eric and others that have working systems to list their hardware and setup, and for those with very similar systems that are not operating to see if they can sort out differences.
I don't have CS4 yet - CS3, WinXP SP3, P4 2.8, 2G Ram. It's not that I'm waiting for you beta-plus testers to iron out the bugs, I just can't afford it and the new computer I need for it. But, I sure hope you get them ironed out by the time I'm ready....

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Hats off to adobe for updating Premiere pro CS4 4.01 beta to 4.1 beta

now it runs close to what its supposed to.

I haven't tested rendering but my big projects load 10x faster and I get realtime playback with Magic Bullet looks. Also get twice the frame rate when Dl to AE. I then now having to interpret every damn file.
4.0 was beta...I agree but 4.1 is what CS4 should have been. I knew I had a fast computer but know it finally feels like it.
Also great better BCC suport...cool and even better it only takes less than a second to to click back to Premiere from any other program. 8 times faster at least.
I'm happy.

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With all these restrictions, only 6 DIMM slots, and the limited choice of DDR3-10600 sticks in anything other than 2 GB sticks (just looking today I was not able to find any 4 GB sticks, apart from Kingston Value RAM in ECC edition with CL9 at triple the price of 2 GB), I considered it better to invest in disks than a long search for very expensive memory sticks.
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Help me please! About Adobe Premiere Pro CS4

Hello,
Everytime i encoding, there is the thing like advertising appear in the clip ( red part - Media Offline / Media hors ligne / Offline medien / Medios sin connecxion .... ). same in picture.
What should i do to make it disappear?
I use Adobe Premiere Pro CS4
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The prime cause for Media Offline is that the link between the Project and the media has been broken. The Project file (the PRPROJ) is but an XML database, and it uses Absolute Paths to link to the actual Asset files. If one was to Rename, Move, Delete an Asset file, PrPro no longer has a link to it. This can happen with external, or Mapped drives, if they are no longer available, or their Drive Letters have changed. This article goes into more detail on some of those causes: http://forums.adobe.com/message/3561281#3561281
Now, the Asset files have NOT been Renamed, Moved, Deleted and their Absolute Path has not changed in any way, there is something else going on, to cause the link to not be recognized.
Good luck, and please let us know a bit more about those Asset files, their location, and then all about the location.
Hunt

Adobe Media Encoder for Premiere Pro CS4 stops working on the same frame every time...

I currently have Adobe Premiere Pro CS4 and have never had these issues exporting before. My timeline is less than 3 minutes long, but it does deal with multiple big files. It rendered perfectly and it plays perfectly in the timeline. When I try to export it using Media Encoder, however, it freezes at the same frame every time (which is actually only a few seconds in!) and then crashes, so that I have to force quit. I have tried exporting it as many different codecs and the problem persists... same frame. I tried creating a new project entirely and whipping together a few titles and exporting that to see if it just won't export anything at all. The new project exported just fine, however, which I suppose is good news. But yeah, my work on that other project is very important to me and I reallllly want to export it. Please help!

Hi Jim! Thank you for your reply. I think you are right -- and that it lies in the audio somehow!
It turns out that if I choose to only export the video, and uncheck audio, it will export very well and smoothly. That's great news for me!
However, now I am trying to work out how to get the audio exported without issues. I actually had the idea of just playing the audio in the timeline and recording it via Stereo Mix, but my Windows 7 driver has Stereo Mix disabled, so it's back to square one. Any ideas of what I can do about the corrupted audio not exporting, which works fine when played in the timeline?

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I am confused... first you say you downloaded CS4 (which means to connect to an Internet server and download from there to your computer) and then you say you have a disc in the drive... which is it?
If you do have a disc, and you use Windows Explorer... does it read the disc contents?
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Glossary of Terms http://forums.adobe.com/message/2276441 to help w/communication

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I am trying to export my movie from Adobe Premiere Pro CS4, I get a window that reads: An Adobe Media Endocer update is available for this version of Premiere Prol To download the latest update, please run the Adobe Updater from the Help menu or visit htt://www.adobe.com/downloads/updates. When I go help menu and select updates, It only comes back with the Adobe Reader 9 update. When I visit http://www.adobe.com/downloades/updates I cannot find the update anywhere, all updates seem to be for CS5.
Everytime I have used this program in the past the Encoder programs opens automatically when I export from Premiere Pro. But not anymore.
When I open Encoder then open Premiere Pro and export my movie, It loads into Encoder but I get these two error readings. Microsoft Visual C++ Runtime Library, Assertion Failed! Program:... File:..\GUI\Editor.cpp, Line: 391, Expression: false, For information on how your program can cause an assertion failure, see the Visual C++ documentation on asserts (Press Retry to debug the application - JIT must be enabled
When I select retry, I get another window that reads: PProHeadless.exe has stopped working, A problem caused the program to stop working correctly, Windows will close the program and notify yoou if a solution is available.

What Adobe products do you have installed? Production Premium or ?
What you did puts the file into the ame queue, but does not actually export it.
Can you open ame? Start -> Programs -> [adobe program group] -> Adobe Media Encoder

Where can I download a trial for Adobe Premiere Pro CS4 Middle East version

Hello
I'm using Adobe Premiere Pro CS4
Now I am working with new project which requires me to add some titles in Arabic (I mean from right-to-left direction)
Please how can I do so?
Does it requires me to get a new copy for middle east? or I can do it with some how using my current version?
Please consider it important and needed.

I do not mean the interface or anything a like.
But I only mean to suport or enabling titles written in Arabic language like this (بسم الله الرحمن الرحيم)
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Thanks,
I'll add the feature request as you recommended.

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Export an edl from PP, that should work.
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I am using Adobe Premiere Pro CS4 on a Mac running 10.6, and I consistently encounter this problem when trying to export a Premiere project using Adobe Media Encoder.
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Jim, thanks for testing.
My concerns are about a)distribution and general b)compatibility.
a) When videos are distributed most of the users will probably try to open the files with Windows Media Player. So it is not a good start to have fresh exported h.264 videos which won't run fine with the 'main' player on windows
b) I am wondering if the Problems with Windows Media Player may also be a sign of a general compatibility issue of the h.264 video itself
At least in case b) Adobe would have to look into this.
Here is another test video:
http://www.tsxn.com/storage/transfer/Serenity.zip
Thank you
Chris

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First of all guys, I know this is not a brand new issue but please help me out as am providing details. Thank you.
I have JVC Everio jvc everio gz-hd5 60GB camcorder. As you probably know that it records file into .TOD format, I converted them into .MPG format. This is how I am importing to Adobe Premiere Pro CS4 before it's showing me golden little screen displaying PENDING MEDIA forever.
1. Import -> new project
2. Capture format -> HDV
3. Available Preset -> HDV108030p
Operating system detail
Microsoft XP Pro Version 2002 Service pack 3
2.19 GHZ, 1.99GB RAM, Intel core 2 duo CPU
p.s - I read some forums but the way they explained is too confusing.

I dont think I have enough info about your computers and hard drives and so on to tell if you can really edit HD stuff , but at this point you should really convert the TOD file first anyway. I don't think just renaming the extension will make it work OK, but I found some info on the internet that might help you convert to a more editor friendly format...
Standard definition video is stored in MPEG program stream container files with MOD extension; in most other systems these files have extension MPG or MPEG. High definition video is stored in MPEG transport stream container files with TOD extension; in most other systems these files have M2T extension.[2] Transport stream files can be converted into more common program stream files without recompressing the video itself. For example, FFmpeg, a free software program, performs the conversion on Windows and Linux systems with the following command: ffmpeg -i myclip.TOD -acodec copy -vcodec copy myclip.mpg. Software, included with TOD camcorders, performs this conversion as part of capture process. A similar command is used for MOD files: ffmpeg -i myClip.MOD -vcodec copy -acodec ac3 -ab 384k myClip.mpg -acodec mp2 -ab 192k -newaudio.
You Gspot screenshot is good, and it shows that it doesn't recognize anything about the codec and codec name..the right side of the GSpot is usually full of information about the video file...like the frame size, FPS , aspect ratio, and so on. As you can see from the above paragraph you would probably benefit from converting the TOD file using FFmpeg or some other program like streamclip ( also free program )
That's your first step I think...
You will have to know what your video file is...from the camera manual you can find out the frame size and fps used, whether it is progressive or interlaced, etc... The reason you will need to know about your video file is because when you open the TOD file in a program like streamclip to convert it, you will want to convert it to basically the same specs, but with as a different "codec" and file type....but keep the same video characteristics as the original.

Adobe premiere pro cs4 system requirements

hey anyone can help with adobe premiere pro cs4 ?
can it installed in windows seven?
i need the info as soon as possible..
thx !!

Hi,
Premiere Pro CS4 is compatible with 32 and 64 bit windows 7.0. However, Premiere Pro CS5 is compatible with only 64 bit.
If you purchase CS5 master Collection or Production Premium CS5, you will get CS4 Premiere Pro 32 bit. It means that
Premiere Pro CS4 will work in Windows 7.0 32 or 64 bit.
Please refer to this Microsoft link which shows the compatibility of Adobe Products with Windows
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Default.aspx?type=Software
I hope this link is help ful.
Regards,
SM

Help for adobe premiere pro cs4

Hi all someone can 'help me with adobe premiere pro cs4? demand and 'the following when I use premiere cs4 after some work I will fill the PC's memory even if the project 'on the external hard drive, how can I free up hard disk principale'qualcuno can' help me when I export with adobe media encoderla encodes part of 80 and although 'the first work I do after riprestinato pC, never starts from scratch. thanks again look your answers Lidia

Lidia,
Welcome to the forum.
I would start by reading this FAQ Entry, on what information to provide, when asking a question in the forum: http://forums.adobe.com/thread/961741?tstart=0
That information will provide a good starting place for others to begin helping you.
Good luck, and let us know more please,
Hunt

My Adobe Premiere Pro CS4 wont export properley.

Im running Adobe Premiere Pro CS4 on my Windows Vista & everytime I try to export my video something goes wrong. When I go to export, it opens Adobe Media Encoder & starts encoding it, but most of the time it will jus stop encoding. Even the elapsed time stops ticking. & I know it isnt the program freezeing up because I can still click the icons and even cancel or add new files, and it isnt just running slow because ive left it for 4 hours and it made no progress at all. A few times it has finished but the video gets screwed up. Like once a certain effect didnt show up, & both times the clips got screwed up & jus flashed green & repeated with the audio stillplaying fine. The only thing I can think of is it's the fact that Im running Vista or that the video has 117 items imported. Please help, Im at wit's end.

Alright, my computer is a Windows Vista. My processor is AMD athlon(tm) Dual Core Processor 4450e 2.30 GHz. I have 3 Gigs of memory (RAM), and it's a 32-bit Operating System. I have 2 harddrive Disks, the C drive (85.6 GB free of 112 GB) and a "FACTORY_IMAGE (D:)" with 1.53 GB free of 11.2 GB, but I think the D drive is just for recoverey, it came built in with the computer. My virtual memorey says it's saving on the C drive and has "Total paging file size for all drives: 3241 MB". I close all other programs besides Adobe Premire Pro CS4, and Adobe Media Encoder when encodeing. Ive also tried running just Media ENcoder with same results.
The video files I have uploaded are .MP4 and .FLV. Ive uploaded MP3 files for some of the sound clips and PNG for some still images. Like I said before I have 117 imported files. Also my video is 7 minutes and 44 seconds long.
Now my problem has never accoured in the same place in the video. It seems to be spontanious. For example I tryed to export it the first time and it encontered an "Unknown Error" this was at a minute and a half of encoding the video. Then the second time I tryed to encode it it worked all the way through, but when I went to play the file it played just fine up until a point. then a series of clips began to flicker and play the wrong clips, some times from a scene that happened just previously to the clip before and also flash green. The audio stayed the same though. After the clip finished and another clip began to play it worked fine. Then I tryed to encode it a third time and this time it simply stopped encoding. Like I mentioned earlier the program or my computer never froze it just stopped encoding and the timer stopped. This happened a few more times before it finished encoding it again, but the same problem happened with the skipping, playing the wrong clip and flashing green while the video progressed, but this time it happened at a compltetly different part. For exaple the first time it happened about 2 minutes into the movie and the second time it happened about 5 minutes intot he movie.
When while I was making the video randomly the flickering of wrong clips and green flashing accourded when I would played a scene, now by just restaring premiere the problem would go away and the scene would play just fine. But this only happened in editing maybe 3 times. Unlike when I was encoding where it happens everytime the program finishes.
I hope this was enough info, if Ive missed anything please tell me.

Dear Adobe, please patch Premiere Pro CS4

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