Dear Adobe Premiere...

Dear Adobe Premiere. I tried to update my Adobe Premiere Elements 9 several times without success, always getting a dead-end message. However, what worked perfectly is yourself adding stupid unwanted PE12 sliding publicities on my PE9 welcome screen. Thank you for that, real useful...

lerochka
This is not Adobe. Just user to user.
How are you trying to update your Premiere Elements 9....do you mean to the 9.0.1 Update via Help Menu/Update or something else?
If you have not been able to update to 9.0.1 via Help Menu/Update, the do the update from an online download from Adobe (Premiere Elements 9
does not have to be opened during the online download and install).
What computer operating system is your Premiere Elements 9 running on?
For Windows....Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
For Mac....http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
Your comments are wasted here about the Welcome Screen Adobe announcements. If you want to bypass the Premiere Elements 9 Welcome Screen, then use the Adobe Premiere Elements.exe file to open the program instead of the Adobe Premiere Elements 9.exe file. Let us know if you need help in getting the shortcut to the desktop.
If you are having issues with Premiere Elements 9 workflows, we would be glad for the opportunity to help you to try to resolve them.
ATR

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Please inform me where I can get the title template as the plugin for Adobe Premiere Pro CC 2014?

Dear Adobe Premiere friends,
Previously I the user of Pinnacle Studio which I can easy use the Title style/template, now I'm using Adobe Premiere Pro CC and difficult to have the Title style/template, can anyone inform me where i can download the free Title plugin/template.
Tks & B/regards,
Handjojo

Hi,
Here is a link to download the additional templates for premiere pro: Library, title templates, template projects missing: Premiere Pro, After Effects, Encore
They are common for cs6, cc and cc 2014.
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Dear Adobe, please patch Premiere Pro CS4

Dear Adobe
How come there's a minor patch to Adobe Reader or to Flash every few weeks, yet no patches at all in the automatic updates for Premiere Pro CS4?
I am extremely annoyed with Premiere Pro CS4. It crashes for some dumb reason or another every single day.
The biggest problem of all is the Adobe Media Encoder. Should it crash when I click to change the location of a render? Why does it ask if I want to overwrite a file (say, "test.mov"), then makes a new version of the file anyway ("test_1.mov"). Plus the far more serious problems documented in the forum.
I like the new features, but CS4 is not reliable. No one can work in a product that they can't trust.
People have asked me if CS4 is worth the money for an upgrade. I have been kind and polite, saying, "Well, I have found some bugs, but it has a lot of nice new features".
My tune changed last night. I'm tired of the bugs, crashes, and lack of patches.
I will now say, "CS4 is absolutely not worth buying until it is fixed. Stay away. You'll only be aggravated."

I assume that Adobe considers these sorts of problems "installation" issues and does not charge for support. Is that correct? Yes, that is no guarantee of success, but that has appeared to me to be an important step in their fixing issues: dealing with specific hardware/OS issues. After all, it only takes one problematic driver to create some of the problems that are reported. And some problems will be Operator Error.
I agree that details can be helpful, but as we've learned before, there can be an amazing list of things that are potentially relevant. Bill Gehrke, I've forgotten what you said about the status of your benchmark, but I think your system is a very important way to translate "Premiere CSx is slow" etc to meaningful information about various computer subsystems. Adobe should hire you to set this up as a troubleshooting aid. (Wil, I'm serious.)
In addition to a list of hardware, there's also the list of troubleshooting steps. E.g. have you turned off "whatever you call that nasty thing in Vista that wrecks your performance".
And, in the case of CS4 (perhaps CS3 was no different), we have to be sure we are talking about the same "task" - SD, vs the many flavors of other video.
One step in this is for Eric and others that have working systems to list their hardware and setup, and for those with very similar systems that are not operating to see if they can sort out differences.
I don't have CS4 yet - CS3, WinXP SP3, P4 2.8, 2G Ram. It's not that I'm waiting for you beta-plus testers to iron out the bugs, I just can't afford it and the new computer I need for it. But, I sure hope you get them ironed out by the time I'm ready....

Dear Sirs, I have just purchased adobe photoshop elements 13, adobe premiere elements 13 and I am having torouble installing and finding it to work with it. Please help.

Please help, I just purchased Adobe photoshop elements 13, Adobe premiere elements 13 and I have no ideal how to find it on my computer. It says it has downloaded it in my downloads but when I go to it I can't pull it up. Which means I can't use it. Please help me download correctly so that I can use it. Thanks

Nitan15479421 the serial number should not contain letters. It is likely you received a redemption code. Please see Redemption Code Help for information on how to redeem your redemption code.

Problem with Adobe Premiere Elements 10 : error DW046

Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
When creating a new project , I get the following message :
following a serious error, Premiere Elements 10 must stop
Then I click OK and I get a new message :
The Premiere 10 application has closed suddenly after having been rebooted
Then I end up to the error report window. I have sent the error report to Apple ( I can send it to you if you want)
I have also got the following error message :
DW046 : following conflicting process were running, block : dynamiclinkmanager
Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
Thanks you for your help

AT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
It seems that it is now working.
Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
    Re: problem with Adobe Premiere Elements 10 : error DW046
    created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Adobe Premiere Elements. Crash at transcode

Dear Adobe Community,
i got every time on ~66% a crash on transcoding. I will export (AVCHD/Bluray) my movie on a Disc/Computer but there is always the same problem with a movie longer than 1h. If i cut this movie to half. It works without a problem. I tried to export the 1st and the 2nd half that i can exlude errors in my files/jpegs. Both are export without an error.
Tried exports:
short/large movie with export option DVD. working.
short movie with export option AVCHD. working
short movie with export option Bluray. working
large movie with export option AVCHD. crash
large movie with export option bluray. crash
No entries in the event log. Only the message in elements with aborted transcoding.
I tested CPU/RAM with >5 hours Prime/OCCT stable.
What else can i try?
Sys:
Notebook: Sony VAIO VPCF11S1E (Vaio VPC-F Serie)
Prozessor: Intel Core i7 720QM
Grafikkarte: NVIDIA GeForce GT 330M
Thank you in advance

monchauer,
Thank you for that information.
Translation of the error log:
Name of misapplication: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Name of the faulty module: mc_enc_avc.dll, version: 8.5.0.5184, time stamp: 0x4ff260b7
Exception code: 0xc0000005
Error Offset: 0x000000000002757c
ID of the faulty process: 0x874
Start time of misapplication: 0x01cf2ca939298336
Path of the faulty application: C: \ Program Files \ Adobe Elements \ Adobe Premiere Elements 11 \ Adobe Premiere Elements.exe
Path of the faulty module: C: \ Program Files \ Adobe Elements \ Adobe Premiere Elements 11 \ mc_enc_avc.dll
Report ID: 0dee2331-98AB-11e3-9023-5063139f3a94
The Faulting Module is mc_enc_avc.dll
Here is a PrPro thread on crashes on H.264 Export. In it, Jim Simon has a link to a MS Knowledgebase article, that might be useful: http://forums.adobe.com/thread/1141341
It appears that that .dll is likely part of the MainConcept Encoder: http://www.herdprotect.com/mc_enc_avc.dll-50f9fb58d88ab643d0199d77b79c2b9b4b12a8c7.aspx
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Good luck,
Hunt

Where is the Beat Detection feature in Adobe Premiere Pro?

Dear community,
Adobe Premiere Elements sports a cool Beat Detection feature, unfortunately the Pro version doesn’t.
Why is that? And why can't paying CC subscribers use the Elements version for free? Or do I miss something?
Kind regards,
Tim

Hi Aquarius1994,
Go to your scratch disk and check what is the location of Captured audio and video and search in that location. I have also added a screen shot.
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Export multichannel mp4/h.264 with Adobe Premiere Pro CC

Dear community,
we currently test the Adobe Premiere Pro CC trial (German) on a Windows 7 Professional PC.
However, we are not succentful in exporting a multichannel mp4/H.264 clip.
We haven't found an answer on our issue so far, so I hope that this question was not answered several times before in this forum.
If we chosse the H.264 exporter, we cannot select a multichannel audio export (only mono, stereo, 5.1).
In contrary, if we select the Quicktime exporter, we are able to export our sequence with a 4 channel audio master with 4 mono tracks, but we can only export it with a DVCPro Codec in a mov container.
If we try to select a HD H.264 preset we get an error alert stating that the preset contains a not compatible video codec.
What are we doing wrong?
Thanks for every suggestion.
Thanks in advance
André

Thanks for your thoughts, Richard.
Your are right, we currentky use the Adobe Premiere Creative Cloud version.
We managed it to solve at least the error message. It was caused because Quicktime was not installed together with the Adobe Premiere Pro / AME setup on our computer.
After we installed Quicktime 7 manually, we can select a Quicktime/H.264 preset without any problems within the exporter settings.
However, the Quicktime/H.264 export dialog seems to only allow a mono or stereo audio export. No multichannel-audio export.
This possibility is only displayed in Richards case, if we select the Quicktime exporter and an Uncompressed Video or DV preset.
Our question to the Adobe developer guys is the reason behind this limition? Other video authoring prograns can export a mp4 with H.264 Codec with multichannel AAC without any problems.
How can we do this with Adobe Premiere Pro (not necessarily via Quicktime)?
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Adobe Premiere CC Pro compatibility issue with Blackmagic desktop video version 10.1.4

Dear Community,
I have installed Adobe Premiere CC Pro 2014 and found out that Blackmagic device could not be selected. I have upgraded the Blackmagic dektop video to version 10.1.4. Now I can select the device from CC Pro but there is no audio coming out to the speakers. It lloks there is still a compatibility issue. Blackmagic device can be selected from CC Pro but is not working. Any idea how to solve this issue?
thank you in advance and best regards,
Ahmed Al Riyami

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Dvd Menu Adobe Premiere Elements 10 for Mac with bad resolution

Hi, I use a MacBookPro with Mac OS X 10.6.8 - Intel Core i5 2,4 GH - RAM 4 GB.
I just purchased PRE 10 version hoping to solve a problem I had with version 9 for Mac but not with a version 7 for Win.
I
My problem is that when I burn the dvd with the final work in PAL system, the menu of the DVD has the text very blurred at a very bad resolution.
I searched this forum and I didn't found a similar problem for Mac user.
I had the same problem with PRE 9.
Same problem if I insert a logo in the corner of the video. Very bad resolution image in the final dvd.
I tried to change the beginning resolution of the image from very low to very high and the result was the same.
Someone has similar problems? Someone did find a way to solve it?

Dear Bill, many thanks for your answer.
This is the Project Preset chosen.
As the source is a JVC Everio with hard disk, I chose PAL - Hard Disk - Widescreen 48 KHz
The source is as I said a JVC Everio in SD size. I saved the files in a backup Hard Disk. They are .mod files.
I don't know how to see if a Menu Sets is HD or SD. I tried almost all the available Menu Sets always with the same blurry results.
These images explain better than words.
Note that the firt image in the DVD Menu is perfect, not blurry. And this add a little bit of mystery :-)
this is the scene selection that has text blurry
And this is the logo I put in the right bottom side of the video. It is blurry. I put a high resolution image and it was blurry. Then I tried with an image .png with the same width of the video (720 pixels) and this is the same blurry effect:
The solution I use in these days to have goog results is very time expensive.
I make the editing work in my mac, without logo and menu. I make a dvd. Then I import the VIDEO_TS folder in my old pc, with my old version of Adobe Premiere 7.0. I insert the logo, I make the menu and then I make a dvd with my old PC and the resolution is the one I want.
Obviolusly I'd like to do all the work in my Mac...
The same problems and solution I used also with PRE 9.0
By the way, I'm using Adobe Premiere Elements in my Mac instead iMovie because I need to do videos longer than 2 hours. And iMovie has this limit.
Many thanks in advance for help. There is someone that is using Mac and PRE 10 with GOOD results?

Adobe Premiere Element 13

Dear all,
For about 2 months ago I baught a new PC, HP Pavilion 15.b297e0
This PC is provided with windows 8.1.
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The messages says: 1)Plugincoder error: No plugin DLLs or 2) Transcoding error
I have unstalled the program and reinstalled it again, but the result is the same.
So far the program is completely useless as the purpose was to burn video films to DVD.
What actions shall I take to get the burning process to function as required?
I have also tested with external burner and the result is the same.
Video clip I have tested with is AVI format.
Appreciate very much to my e-mail below advice what to do.
Best regards
Stig Andersson
[email protected]

attach a screenshot of that serial number request.

Adobe Premiere Pro CC animation problem Help

Good evening, dear community,
a colleague of mine has created with Sony Vegas for me an animation! Since I currently own an iMac and a MacBook both I do not have the possibility to edit the animation on Sony Vegas! That's why I switched to a different video editing program called Adobe Premiere Pro CC.
I can take any animation exactly like there in this video, which I put in the annex behind, but I do not understand how the Gray bars simply appear from the "bottom". As if there would be an invisible field where this simply out floats. I play with the thought that this is a mask, but I'm not so perfected in the program as you probably!
The Video : http://www.youtube.com/watch?v=dfcMagqR-Vc&feature=youtu.be
I hope, you can help me.

Hi bLaKe1337,
Which format is the animation in? Does it carry an alpha channel?
Thanks,
Kevin

Computer Crash when adobe Premiere Element 7.0 start

Dear all,
I'm the owner of an Adober Premiere element 7.0 sw (bundled into Sony handycam sw suite).
Unfortunatly, when launching the sw and during the loading of various module, the computer crash (meaning immediate hard reset with restart to bios...)
I'm using Windows XP SP3 on an HP M7449fr (dual core intel 3Ghz + 2GB ram + Ati radeon X1300 on PCiexpress)
i have updated all my drivers, windows XP is update to date.
I don't see what to do more, the crash is systematicall and doesn't let any trace at system level for debugging.
All help welcomed.
Thx by advance
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For info: for user of HP product with Realtek audio componant:
i have found on HP site a driver update from 5.10.00.5211 to 5.10.005229
link here:
ftp://ftp.hp.com/pub/softlib/software7/COL14855/pv-39525-1/sp26726.exe
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-39525-1&lc=fr&dlc =fr&cc=fr&lang=fr&os=228&product=2510352
this update is announced as " Improves compatibility with Adobe Premier and Premier Elements video editing software."
Good candidate too ..
I will try this update first and if no improvement, then try the wave_warp.aex patch.
BR
René

Dear Adobe - This is an Outrage!

At the off-chance that somebody at Adobe actually gives a damn:
Dear Adobe managers, programmers and service people,
As a long time customer who has spent many thousands of dollars on your products, and has developed a work flow completely dependent on your products, I have to say I am dismayed and appalled by your recent release of Premiere Pro CS4.
Looking at this board it quickly becomes clear that PPro CS4 was simply not ready to be released to the public, however for whatever reason you decided to do so anyhow and with that gravely endangered many people's livelihood.
I think I speak for many when I say I am
SICK of spending hours every day looking for fixes to problems that didn't exist in previous versions. I'm SICK of dreading doing any video projects for clients because so far this has resulted in disaster and missed deadlines, thanks to CS4.
While some problems discussed on this and other Adobe-centric boards clearly stem from user error, many severe issues are indeed because Premiere Pro CS4 and the new Adobe Media Encoder are simply bad products.
For years I have defended Premiere Pro against Final Cut Pro, Avid, and Vegas, as I have experience with all of them, and I generally liked Premiere Pro CS2 and CS3 better.
I had recommended Premiere Pro to many fellow professionals who followed my advice and spent money on a product that I am now embarrassed to admit to be using.
This wasn't always the case -
What happened to you?
- Premiere Pro CS2 and CS3's stability was great and both worked well with decent hardware.
- Premiere Pro CS4 now can't even play back two tracks/streams of HDV on top of each other without stuttering or crashing, even if the source files are on a RAID 0.
The same system setup of mine never had problems like this (and even up to four streams, plus effects) in CS2.
- I used to create custom sequence settings to work on certain HDV/HD files, doing this now on CS4 results in horrendous stuttering, and crashes.
- AVCHD playback and editing is terrible, yet that capability was one of the selling points of CS4.
- Several of the effects, especially the very important Track Matte has serious problems that crash Premiere Pro constantly.
- The Media Encoder isn't capable of properly deinterlacing footage when converting to WMV, something that had never been an issue in the past. You even took away to manually deinterlace footage. Why?
- I could go on and on about the issues with Premiere Pro CS4 but if you take the time to read the threads here you will quickly discover what a problem CS4 is.
Again, many of us aren't hobbyists who use Premiere Pro for vacation footage. We LIVE from what we create with your product and now we are having serious problems because we chose to go with Adobe products instead of your competitors.
I hope at least the more severe issues with Premiere Pro CS4 will be fixed swiftly and an update will follow very soon.
Thanks
Hardware Specs
Dual Boot 32bit XP/ 64 bit Win7 (also tried Vista, was worse)
Intel Core 2 Duo X6800 @ 3.4 Ghz stable
8 Gig Corsair memory @ 800 Mhz
10K Raptor for XP/ CS4
600 Gig RAID 0 for Source files
1 TB for deliverables
300 Gig WD for scratch/media cache
200 Gig for Windows 7
NVIDIA Quadro FX 1500 with latest drivers

Add this to Adobe's poor QA with Lightroom and Photoshop and you have an obvious trend. Too many products too little testing and control. Throw in offshore piecework coding just to insure that it never all quite comes together, and throw in marketing driven timelines to make it virtually certain that QA goes south. And, does anyone think today's economic conditions will improve the downhill slide.
I had just about been convinced in theory to move from Grass Valley (formerly Canopus)Edius 5x for PP CS4--largely for its connectivity to AE and PS, and its new metadata and media management features, both of which I could benefit from, but only if they are stable, reliable, and bug free.
Not now. Three full twelve hour days on a trial CS4 was trial enough. And , by the way, it is not my machine (Intel 9550 Quad, 8 gigs, fast Sata 2 and firewire 800 drives, Nvidia 8600GT, latest drivers) or my unfamiliarity with PP editing, nor my understanding of video editing (20 years doing it for a living on numerous systems).
Edius is a rock solid, very fast, trouble free high quality video editor that has greatly improved my professional workflow efficiency over PPCS2 (and Vegas, and Avid). The PPCS3 trial was no competition to it. It is the best editor for pro work I have used to date. It is both powerful and trouble free--what the hell was I thinking, anyway?
The lure of new features clouded my good sense, as usual! These editing apps are tools, and they have to do the job reliably, effectively, and quickly when you use them for a living--my time is money, so I won't spend it losing income while being an unpaid beta tester struggling to find workarounds for a huge corporation that charges big prices for its prematurely released products.
Maybe next time, Adobe. When you produce a better tool than your competitors, than the one I now have, then I'll buy it without hesitation.

Help finding adobe premiere 3, 4.2.1, or 5.0?

I need despirately to find an (legally) installable version of early Adobe Premiere. I have a filter that only works on this software in Classic mode. There must be someone with an old version laying around that they would like to sell. HepMePlease! I have the whole hardware/software system running but need this key app. Thanks

A little background. In the 90s my software company (ImageXpress) developed a number of plug-ins for Photoshop, most notable was a Photoshop automation package called ScanPrep Pro which won an Eddy for Best New Production Software in '96. Since I have always been an imaging fanatic and had access to some brilliant engineers, I designed a product to produce very controlled tone-line conversions (crude example is Photoshop's posterization filter). I have the only copy of this (unreleased) product which produces outrageous renderings from digital images like the one below ( and http://vimeo.com/55138291). While I have great fun with stills, the product was also engineered to render .mov files one frame at a time in Premiere 5. At the time we developed it (1998) I had no interest in video, but now I do. I would love to put this rendering capability to work but cannot locate a working copy of the app.
If there is ANYthing you could do to help me I would dearly appreciate it. I'd hate to see this potential video effects product die without even seeing it work.
Thanks,
Herb Paynter

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