Dear Adobe. There are certain features on behance that are not working since you took over.
I used to be able to organized my projects by just dragging them into place. Now, I've dragged a project I want to be seen first to the 1st spot and when I reload, it goes riiiiiight back to where it was.
Also, the prosite is giving me a lot of trouble. I have a custom page that I'm trying to rearrange and I'm unable to. It keeps giving me a "java script error" even if I revert to original HTML.
Any help with this will be great.
Thanks!
D
Hey - sorry to hear that! We can definitely help you with this.
1) Drag & drop projects: in the upper right hand corner of all of your projects will be an icon that looks like three little lines. Simply hold that down and move the project to where you'd like it. If that doesn't work, please give me more information on what kind of a browser you're using?
2) ProSite: do you have CSS/HTML turned on? For this, it would be much better to submit a one-on-one ticket with us so that we can take a deeper look. You can do that here: https://behancenetwork.zendesk.com/anonymous_requests/new
Thanks!
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Fox news slideshows are not working in Vista Home 64 bit.
All fox news slideshows are not working since firefox 3.6 started. I can't get them to work in Internet explorer either.
== URL of affected sites ==
http://Error: $.ad is undefined
Source File: http://www.foxnews.com/static/all/js/slideshows-pack.js
Line: 850
// Slideshows - updated: 04/30/2010
// Dependencies: jQuery, jfoxCarousel plugin
(function($){
function SlideShows() {
this._data = {}; // slideshow data
this._info = {}; // current slideshow info
this._relatedMedia = {}; // related media data
this._trackData = false;
this.initialized = false;
this.toolTipId = "carousel-tooltip";
this.defaultTrackFrequency = 1; // tracker trigger
this._preloaderSrc = "/static/all/img/slideshow/slideshow-preloader.gif";
this._timer = { // timers
main: { fadeIn:800 },
carousel: { fadeIn:300 },
overlay: { onLast:10000,fadeIn:300,fadeOut:300 }
this.currentFocus = 1; // current item in focus
this.holderObj = {}; // holder for elements
this.hashObj = {}; // hash location holder
this.imgPreloadObj = {}; // holder for preloaded images
// carousel object controllers
this.carouselControlObj = {};
this.overlayControlObj = {};
this.trigger = { // listeners
main: false,
carousel: false,
overlay: false
this.overlayTimeout = false; // overlay timeout holder
SlideShows.prototype = {
init: function(config) {
for (i in config) { this['_'+i] = config[i]; }
this.main.root = this.carousel.root = this.overlay.root = this;
this.hashObj = this.helper.getHash();
if (typeof $.fn.jfoxCarousel<u>'undefined') {
showToConsole("[init] Error: carousel plugin not found!");
if (this._trackData) { // set tracking data
sTracker.set(this._trackData);
sTracker.track("pageLoad"); // page load tracker
this.preload();
this.setHolders();
this.initialized = true;
preload: function() {
var preloadImg = new Image();
preloadImg.src = this.preloadSrc;
setHolders: function() {
var SH = this;
var slideshowElm = $("#slideshow");
this.holderObj = {
doc: $(document),
body: $("body"),
intro: $("#section-intro"),
main: slideshowElm.find("#main-img"),
mainHolder: slideshowElm.find(".slideshow-placeholder"),
mainControl: slideshowElm.find(".slideshow-controller"),
description: slideshowElm.find(".slideshow-desc"),
relatedMedia: slideshowElm.find(".slideshow-related"),
carousel: slideshowElm.find(".slideshow-feature .slideshow")
this.holderObj.intro.each(function(){
var intro = $(this);
intro.find("h1:first").html(SH._info.title);
intro.find("p:first").html(SH._info.dek);
if (this.holderObj.main.size()>0) {
this.main.properties.minHeight = this.holderObj.mainHolder.innerHeight(); // get set height as "min-height"
this.main.build();
if (this.holderObj.carousel.size()>0) {
this.carousel.build();
$(document).ready(function(){ // wait for page load for the overlay
SH.holderObj.overlay = $("#slideshow-overlay");
var set = (SH.holderObj.overlay.size()>0) ? (typeof $.fn.jfoxCarousel!=='undefined') ? SH.overlay.set() : false : false;
SH.setDocReadyListeners();
this.setListeners();
setListeners: function() {
var SH = this;
var control = this.holderObj.mainControl;
// main image controls
control.find(".prev").click(function(){
SH.main.prev();
return false;
control.find(".next").click(function(){
SH.main.next();
return false;
if (typeof touchEventListener!=="undefined") {
var listenerConfig = {
elm: SH.holderObj.mainHolder,
moveSensitivity: 15,
eventsCallback: {
touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
// move callback - sensitivity
var directions = direction.join("|");
if (directions.indexOf("left")>-1) {
control.find(".next").trigger("click");
if (directions.indexOf("right")>-1) {
control.find(".prev").trigger("click");
touchEventListener.append(listenerConfig);
setDocReadyListeners: function() {
var SH = this;
// browse slideshow overlay
$(document).ready(function(){
$("#section-intro .additional-slides a").click(function() {
SH.overlay.show();
return false;
SH.holderObj.overlay.find(".close a").click(function(){
SH.overlay.hide();
return false;
replaySlideshow: function() {
var SH = this;
//TODO: build replay
this.overlay.hide(); // hide overlay
this.main.build(this.currentFocus = 1); // reset focus
sTracker.track("replaySlideshow");
// main image holder
SlideShows.prototype.main = {
properties: {},
build: function(slide,origin) {
var SH = this;
var root = this.root;
if (root.trigger.main) { return false; }
root.trigger.main = true;
slide = slide || false;
origin = origin || "main";
var control = root.holderObj.mainControl;
var data = root._data;
var initData = false;
var desc = [];
var helper = root.helper;
if (slide) {
if (slide 0) { desc.push('Source: ' + data.items[slide].source + ''); }
root.holderObj.description.html(desc.join(""));
// load related media
if (root._relatedMedia.items) {
var rmItems = root._relatedMedia.items;
if (rmItems.length>0) {
var rel = [];
rel.push('Related Articles');
for (var x=0; x 0) {
root.currentFocus--;
SH.build(root.currentFocus);
sTracker.track("clickPrevMain"); // tracker
if (!SH.isLast() && root.overlayTimeout) { clearTimeout(root.overlayTimeout); } // clear overlay timeout
isLast: function() {
var root = this.root;
return (root.currentFocus+1 > root._data.items.length) ? true : false;
// carousel
SlideShows.prototype.carousel = {
build: function() {
var SH = this;
var root = this.root;
var carousel = root.holderObj.carousel;
var data = root._data;
var list = [];
for (var x=0;x 0) {
var li = $(".slideshow > ul",carousel).children();
li.each(function(i){
var el = $(this);
var setClass = (i == eventObj.target-1) ? el.addClass("active") : el.removeClass("active");
controlsCallback: function(control) { // callback to set up controls
root.carouselControlObj = control;
carousel.find(".prev").click(function(){ // previous link
control.stopAutoScroll();
control.slide('prev');
sTracker.track("clickPrevCarousel"); // tracker
return false;
carousel.find(".next").click(function(){ // next link
// show overlay on last carousel link
//var lastLink = (!currentEventObj) ? false : (currentEventObj.batch.current+1 > currentEventObj.batch.max) ? $(document).ready(function(){ root.overlay.show(false,true); }) : false;
control.stopAutoScroll();
control.slide('next');
sTracker.track("clickNextCarousel"); // tracker
return false;
carousel.jfoxCarousel(config);
if (typeof touchEventListener!=="undefined") {
var listenerConfig = {
elm: carousel,
moveSensitivity: 15,
eventsCallback: {
touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
// move callback - sensitivity
var directions = direction.join("|");
if (directions.indexOf("left")>-1) {
carousel.find(".next").click();
if (directions.indexOf("right")>-1) {
carousel.find(".prev").click();
touchEventListener.append(listenerConfig);
// overlay
SlideShows.prototype.overlay = {
set: function() {
var root = this.root;
var overlay = root.holderObj.overlay;
overlay.find(".slideshow-feature").each(function(){
var carousel = $(this);
var allItems = carousel.find(".slideshow ul").children().children();
allItems.each(function(){
var div = $(this);
var link = div.find("a:first").attr("href");
div.hover(function(){
div.css("cursor","pointer");
},function(){
div.css("cursor","");
}).unbind("click").click(function(){
window.location.replace(window.location.hostname + link);
var config = {
auto: { set:false,speed:3000 }, // auto scroll
slide: "horizontal", // horizontal or vertical
scroll: 3, // number of items to scroll per event
show: 3, // items shown
speed: "slow", // scroll speed
rotate: false, // rotate back to star if end
//focus: { item:0,animate:false }, // focus to target item on load
eventCallback: function(eventObj) {
if (eventObj.batch.current</u>1) {
carousel.find(".prev").addClass("inactive");
} else {
carousel.find(".prev").removeClass("inactive");
if (eventObj.batch.current<u>eventObj.batch.max) {
carousel.find(".next").addClass("inactive");
} else {
carousel.find(".next").removeClass("inactive");
controlsCallback: function(control) { // callback to set up controls
root.overlayControlObj = control;
carousel.find(".prev").click(function(){ // previous link
control.stopAutoScroll();
control.slide('prev');
sTracker.track("clickPrevOverlay"); // tracker
return false;
carousel.find(".next").click(function(){ // next link
control.stopAutoScroll();
control.slide('next');
sTracker.track("clickNextOverlay"); // tracker
return false;
carousel.jfoxCarousel(config);
if (typeof touchEventListener!=="undefined") {
var listenerConfig = {
elm: carousel,
moveSensitivity: 15,
eventsCallback: {
touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
// move callback - sensitivity
var directions = direction.join("|");
if (directions.indexOf("left")>-1) {
carousel.find(".next").click();
if (directions.indexOf("right")>-1) {
carousel.find(".prev").click();
touchEventListener.append(listenerConfig);
show: function(delay,isReplay) {
isReplay = isReplay || false;
delay = delay || false;
var root = this.root;
if (root.trigger.overlay) { return false; } // if already open
var SH = this;
delay = (isNaN(delay)) ? 0 : delay; // delayed show
root.overlayTimeout = setTimeout(function(){
SH.setReplay(isReplay);
if (root.main.isLast()) {
root.holderObj.overlay.fadeIn(root._timer.overlay.fadeIn,function(){ root.trigger.overlay = true; });
sTracker.track("showOverlay"); // tracker
else {
root.holderObj.overlay.fadeIn(function(){ root.trigger.overlay = true; });
},delay);
hide: function(delay) {
delay = delay || false;
var root = this.root;
if (!root.trigger.overlay) { return false; } // if already closed
delay = (isNaN(delay)) ? 0 : delay; // delayed hide
setTimeout(function(){
root.holderObj.overlay.fadeOut(root._timer.overlay.fadeOut,function(){ root.trigger.overlay = false; });
sTracker.track("hideOverlay"); // tracker
},delay);
setReplay: function(isReplay) {
var root = this.root;
var overlay = root.holderObj.overlay;
var firstList = overlay.find(".slideshow-feature .slideshow ul").children().filter(":first");
var divs = firstList.children();
var replayDiv = divs.filter(":first");
var cloneDiv = replayDiv.next();
function configInfo(elm) {
var currentSS = root._data.items;
var info = root._info;
var count = currentSS.length;
var first = currentSS[0];
var slideshowTitle = (info.title.length > 16) ? info.title.substring(0,16) + "..." : info.title;
var slideshowImg = first.media.tm;
var slideshowDate = info.title.date;
function replay() {
root.replaySlideshow();
var items = elm.children();
items.filter("p.photo-count").html(count + " image" + [[count>1) ? "s" : ""]];
items.filter("p.date").html(slideshowDate);
items.filter("p.photo").each(function(){
var item = $(this);
item.find("a").attr({ href: "#", title: slideshowTitle });
item.find("img").attr({ alt: slideshowTitle, src: slideshowImg });
items.filter("h4").each(function(){
var item = $(this);
item.find("a").attr("href","#").html(slideshowTitle);
items.find("a").unbind("click").click(function(){
replay();
return false;
elm.hover(function(){
elm.css("cursor","pointer");
},function(){
elm.css("cursor","");
}).unbind("click").click(function(){
replay();
return false;
if (replayDiv.children().size()</u>0) {
replayDiv.html(cloneDiv.html());
configInfo(replayDiv);
if (isReplay) {
replayDiv.addClass("active").show();
cloneDiv.hide();
} else {
replayDiv.hide();
cloneDiv.show();
SlideShows.prototype.helper = {
toNum: function(item) {
item = (isNaN(item)) ? parseInt(item.replace(/[a-zA-z]/gi,""),10) : item;
return isNaN(item)?0:item;
imgLoad: function(obj,fn) {
var SH = this;
obj.alt = obj.alt || "";
if (obj.preload && !$.browser.opera) { // opera =/= img.onload
if (obj.mainHolder) { obj.mainHolder.css({ background:"url("+obj.preloaderSrc+") no-repeat center" }); }
var img = new Image();
obj.holder.css({ display:"inline", opacity:"0" });
img.onload = function() {
if (obj.outer) {
if (img.height > SH.toNum(obj.outer.minHeight)) { obj.outer.holder.css("height","auto"); }
else { obj.outer.holder.css("height",obj.outer.minHeight); }
obj.holder.attr("src",obj.src).animate({ opacity:"1"},obj.speed,"linear",function(){
if (obj.mainHolder) { obj.mainHolder.css({ backgroundImage:"none" }); }
$(this).attr("alt",obj.alt);
fn();
img.src = obj.src;
} else {
if (obj.mainHolder) { obj.mainHolder.css({ backgroundImage:"none" }); }
obj.holder.css({ display:"inline", opacity:"0" });
obj.holder.attr({
src: obj.src,
alt: obj.alt
}).animate({ opacity:"1"},obj.speed,"linear",function(){ fn(); });
getHash: function() {
var hash = (window.location.hash).substr(1);
if (hash) {
var pairs = hash.split('&');
var valuePair = {};
for (var x=0;x 1 && callback && count%freq<u>0) {
callback(data);
var sTracker = new Trackers(); // private
function showToConsole(str) {
if (typeof window.console</u>'object') { console.log(str); }
var slideShowsPack = window.slideShowsPack = new SlideShows();
})(jQuery);
// Tracking Data Here
var trackData = {
ads: {
buildSlide: {
frequency: 1,
callback: function() {
$(document).ready(function(){
if (typeof $.ad.dc.load!=="undefined") {
$.ad.dc.load();
omni: {
buildSlide: {
frequency: 1,
callback: function(data) {
data = data || false;
if (!data) { return false; }
if (!data.slideNumber) { return false; }
if (typeof $.ad.omni.load!=="undefined") {
$.ad.omni.load({ "slide": data.slideNumber });
var initializeSlideShow = window.initializeSlideshow = function() {
if (typeof slideshowData!=="undefined") {
if (!slideShowsPack.initialized) {
slideShowsPack.init({
data: slideshowData,
info: slideshowInfo,
relatedMedia: relatedsData,
trackData: trackData
} else {
if (typeof window.console==='object') { console.log("[error] No Data found for: slideshowData"); }
This the line highlighted:
if (typeof $.ad.dc.load!=="undefined") { -
2 Skype Numbers are not working
I have two Skype number, and both of them are not work, and you guys keep debit from my credit account, I would like to know what is going on, if I have not got a proper response I have to cancel my all my subscription, as I am paying for nothing, and so so difficult to ask for help, thanks.
Hi, Juicyjuicejudyju, and welcome to the Community,
Please contact Skype Customer Service to enquire why your Skype Numbers are not working as they should. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
I recently upgraded my motherboard on my MacBook Pro and I need to re-download the Adobe CC software I purchased. My Purchase Order History claims I didn't have a history. There are not options to redownload either. I am logged on right now. Please advise.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Hi there, Fn + F1 to F12 special features are not working properly in bootcamp Windows
Hi there, I m just wondering recently my keyboard special features keys are not working properly(fn F1 to F12). Is there any solutions for this?? For example I cant switch the brightness with fn F1.. THis is so troublesome.... Please help! thanks
This was working fine in the early stage until recently which is not functioned properly.. ANy way to fix this up?? Thanks!I had tried them...but its all good now... Guess RegPro must be delete my bootcamp item..So I just redownload them n reinstall...all back to normal!...THANKS!
-
lightroom has crashed with error message 'error reading from its preview cache' - this happens every time i try a launch it. I have looked a forum to repair the fault. there are different recommedations.can you tell me step by step how to recify this problem. i can not find ircat ir data etc in the programme files. Thanks
robmac76 wrote:
can you tell me step by step how to recify this problem.
Yes:
Step 1: Delete the preview cache.
That's it!
So, the trick is to find the preview cache.
This document gives location:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
To be clear: it's a folder in with your catalog and you want to delete the whole folder but nothing else.
If your catalog file path is "X:\My Catalogs\My Catalog.lrcat", then the preview cache "folder" will be:
X:\My Catalogs\My Catalog Previews.lrdata
So the trick is to find your catalog file, and since Lr won't open your catalog and run, you can't use it to find out.
But you should be able to find it by searching your disks for *.lrcat files - do you know how to do that?
Which OS?
If you know the name of the catalog it will help, but also: it's probably NOT in with your program files.
UPDATE: The above-mentioned document gives default name and location for preview cache, so if you haven't overridden the default, it should be right where that document said it would be - is it? (of course you need to know your user name too, but presumably you do, no?).
R -
AcroPDF ActiveX print functions are not working with Adobe Reader 9.2 / Actobat Reader 9.3
AcroPDF ActiveX print functions are not working with Reader 9.2/9.3. Tried ActiveX print functions like printPages(), printAll(), printWithDialog(), none of them is working. Tried on platforms: XP 32 bit and Win7 32 bit. These print functions all work fine with Adobe Reader 9.1.0. or 8.2.0 or 8.1.0 on XP 32 bit or Win7 32 bit.
The way I have my setup: I have created a C/C++ project with AcroPDF MFC ActiveX classes. I have created an AcroPDF object in there, and then calling it's LoadFile() function passing a pdf file in the parameter. Then calling the printPages() or printAll() function. With Adobe Reader 9.1.0. or 8.2.0 or 8.1.0, printing is starting through the default printer without any problem. As soon as I update the reader version to 9.2 or more, the same code stops working.
Is anybody noticing any similar issue? Any info on this will be highly appreciated. Thank you!Unfortunately printWithDialog() is also not working. Actually none of the print functions like Print(), printWithDialog(), printPages(), printPagesFit(), printAll(), printAllFit() are working. All of them works fine though with older reader.
BTW, what security related changes are there for printPages() and printAll()? Can you please elaborate on that? Is there any workaround? -
On certain sites (like chats), the shift symbols are not working correctly.
On certain sites (like chats), the shift symbols are not working correctly, but shift+letters works fine. I've tried changing the set keyboard language, as well as the character encoding, but nothing works. I don't have this problem in IE.
Hello there.
Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at [http://www.getfirefox.com getfirefox.com].
As for your issue, I'm not sure if this is the case, but there is a little know keyboard shortcut to change the keyboard language on Windows. And it's very annoying, since it's easily triggered. I don't know exactly which one it is, but I think it's CTRL+SHIFT, the ones on the right. I suggest you ask Microsoft for support on this one. Firefox doesn't control keyboard languages. -
I have a simple column chart grouping on 1 value on the category axis. For simplicity's sake, we are plotting $ amounts grouping by Month on the category axis. I right click on the data series and choose "Add calculated series...". I choose moving average. I want to move the average over at least 2 periods.
When I run the report, I get the error "Formula error - there are not enough data points for the period". The way the report is, I never have a guaranteed number of categories (there could be one or there could be 5). When there is 2 or more, the chart renders fine, however, when there is only 1 value, instead of suppressing the moving average line, I get that error and the chart shows nothing.
I don't think this is entirely acceptable for our end users. At a minimum, I would think the moving average line would be suppressed instead of hiding the entire chart. Does anyone know of any workarounds or do I have to enter another ms. connect bug/design consideration.
Thank you,
DanI was having the same error while trying to plot a moving average across 7 days. The work around I found was rather simple.
If you right click your report in the solution explorer and select "View Code" it will give you the underlying XML of the report. Find the entry for the value of your calculated series and enter a formula to dynamically create your periods.
<ChartFormulaParameter Name="Period">
<Value>=IIf(Count(Fields!Calls.Value) >= 7 ,7, (Count(Fields!Calls.Value)))</Value>
</ChartFormulaParameter>
What I'm doing here is getting the row count of records returned in the chart. If the returned rows are greater than or equal to 7 (The amount of days I want the average) it will set the points to 7. If not, it will set the number to the amount of returned rows. So far this has worked great. I'm probably going to add more code to handle no records returned although in my case that shouldn't happen but, you never know.
A side note:
If you open the calculated series properties in the designer, you will notice the number of periods is set to "0". If you change this it will overwrite your custom formula in the XML. -
Adobe products are not recognized in my Internet Explorer 10 on my Win 7 64B professional
Adobe products are not recognized with my Internet Explorer. I cannot open PDF documents on websites and I cannot play MSN games since Flash Player is not found. I have tried manage add-ons and enable status without success. Can anyone supply detailed information on how to fix this problem?
C-adobeAre you running IE10 in 64-bit mode? The Adobe Reader plugin is 32-bit, and can only run on a 32-bit browser.
Regarding Flash Player, do you have ActiveX Filtering enabled? Disable it. -
Hi there,
yesterday I updated Facebook and Viber, they are not working.
When I launch Facebook all I'm getting is a BLACK page and Viber is highlighted in grey and showing "waiting".
Help Please Please PleaseHello rulawa,
You may want to take a look at some of the standard troubleshooting steps for App Store apps found in the article below.
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Hope that helps,
- Griff W.
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