Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

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I need help !

Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
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You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

HT1414 I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone.

I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks

"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
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HT1578 I have found that I can't access the contents of the encrypted disk in time machine backups. The Finder window displays a grayed-out icon representing the disk. Can this be remedied?

I have found that I can't access the contents of the encrypted disk in time machine backups. The Finder window displays a grayed-out icon representing the disk. Can this be remedied?

Time Machine error: Apple Support Communities
OSStatus 5 when trying to use Lion...: Apple Support Communities

Updated to Mavericks and I get the upper left quarter of the screen blacked out on Time Machine. This means that I can't see the files. Any suggestions for getting rid of the black square?

Ive tried disconnecting and reconnecting the Time Machine. And I've tried rebooting the iMac, but I still get the top left hand quarted of the screeen blacked out. I can scroll back through the back-ups but the back square means that I can't see the details of any file.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

When I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

For general advice see Troubleshooting issues with iTunes for Windows updates.
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tt2

I was given an older ipod as a gift and want to load the songs into my computer, but it says that I can not access the sync feature. I registered for an Apple ID and when I tried it won't let me register.

When I was given the iPod it had a GREAT load of songs already on it. (That was part of the whole "gift" thing.) I want to sync it and create playlists in my own library and copy the songs to my computer's library too. I applied for an Apple ID, and find that this is so old that eventhough it was NEVER registered it is listed under a weird username and won't let me register as the new owner to access the music and sync. What do I do? It is an older version (I'm assuming) with 80G and only 25 have been used. I can't access the music already loaded and don't want to lose the mp3 files I have in my existing library now too.
Any help is greatly appreciated.

Not sure if this helps:-
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Time machine can't access the backup disk ''time machine backup'' on WD My Cloud, Time machine can't access the backup disk ''time machine backup'' on WD My Cloud?

Every time I try to start my Mac's time Machine receive above message and it seems no possible to reopen/start properly the application.
What is error OSS 2?

WD Back up connection problems for Networked WD hard drive
“Connection failed”
“Can not find server”
“There was a problem connecting to the server “WD ShareSpace-Backup”.”
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Read only access
It may be necessary to “create” a disk for the WD back up.
Change Read Only Access
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If you open WD interface through a web browser and go to
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The password is “backup”, although others have suggested it is sometimes “admin”
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As in the screen shot below.
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My 3gs is magnifying my screen so that I can't access the "edges" of the screen - most functions won't work. I tried to reset "all settings" but I can't access the full keypad to enter my passcode. Re-boot does not solve this.

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This is asked and answered often. The forum search bar is on the right side of this page.
It is also covered in the manual - zoom feature.
Double tap with three fiongers.

I was working with firefox and suddenly the view of my browser changed.I cant see the whole of my browser right now.I mean that I can't see the reload key and other staff in the right side of the browser.Could you help me to fix my firefox?

Although I changed the font size but I can't see my browser properly.

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I live in Canada and when I try to update my apps, I get the message that I can not access through a U.S. Store and that I need to switch. How do I do that? (Other apple units in my house do not get this same message!)

I recently updates to the new iOS version and haven't been able to update my apps since?

Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
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Also, see How to Change Your iTunes Store Account Location | eHow.com.

TS1424 I am very upset as I cannot get phone support for my problem...maybe someone out there can help. How can I delete a rented movie from my ipad??? I have held down the button and also it has a cloud on it., and one of them has a grey box and no mo

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This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Hello i have an free 30 days try out of cs 6, when i tride to open it he syas that it can be opened because there is a problem and then it shut down. I have trided to douwn load it after removed it of mij laptop.

Hai,
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As I wrote you need to look at the crash reports to see where Photoshop is crashing Look in your Windows Action center's Reliability History for your Photoshop CS6 critical events then click on them to see where the problem are. View image uploaded here in a new browser tab or window and scale them to actual pixels the site scale image poorly.

When I insert a CD that I know has photos burned into it, I get an error message: you inserted a blank disc. How can I access the photos?

when I insert a CD that I know has photos embedded in it, I get an error message: you inserted a blank disc.
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Dan Miller

See my FAQ*:
http://www.macmaps.com/cdrfailure.html

I now have 4 itouchs, 1 ipad mini, and three iphones for my own family members. What's the bet way for me to setup itunes so that we can all share the same music, apps, movies, shows, etc?

I now have 4 itouches, 1 ipad mini and 3 iphones in use by my direct family. What's the best way for me to set things up so that we can all share the same music, apps, movies, shows etc?
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I'll try to help a bit.
ITunes match space is different to icloud space. With iTunes match you get storage for 25,000 non iTunes purchased tracks and other than a limit for individual file size, there is no memory limit.
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Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

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