Dear Apple I buy a refurbish iPhone 5s the IMEI * and ICCID ** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap. Best regard

Dear Apple
I buy a refurbish iPhone 5s the IMEI ******** and ICCID ********** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap.
Best regard
<Edited by Host>

This is a user forum. You aren't talking to Apple here.
Return your iPhone for a refund. There is no way to remove the Activation Lock. Apple won't get involved.
<Edited by Host>

Similar Messages

Don't know admin username or password how reset

don't know admin username or password how reset?

First, make sure caps lock is not on.
You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:
If you forget the password and FileVault is on

HELP! don't know my username or password for email!!!!!

Please take pity on this blackberry noob.... I had help setting up this 8330 and no one can remember the username or password we used to log in to add a 3rd email account... we did two already when we did initial setup,now I want ot add a 3rd account, and we cant remember... HOW do I fix this??? I try to use the FORGOT password and entered everyuser name and even my PIN number, each time says PASSWORD SUCESSFULLY SENT TO BLACKBERRRY DEVICE...but no password, no message, unless I am missing it, HELP PLEASE!!! driving me insane...
i went ot try to create account but it says the PIN is already associated with an account.. will it scrw stuff up to make a new one and reenter the ESN and PIN# and create a new one? willthe old ones stillwork???
please take pity
Solved!
Go to Solution.

When you use the Forgot Password link it sends a message to your device telling you what the password is. If you're not getting that message then you can contact your carrier and they can tell you your username and also reset your password.
Good luck
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

I don't know my username and password

because i wasn't the one that installed the OSX.. please help

Stick the OS X Snow Leopard install disk into the computer and boot the computer holding c key down.
Second screen in under the Utilities menu, is a Password reset.
If your on OS X Lion, reboot the computer holding the command and r keys to boot the Lion Recovery Partition, there will be a option to reset the password there.

I reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.

i reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.

Something has gone wrong. Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808

Where can i buy a refurbished iphone

Where can i buy a refurbished iphone ? Does apple sell them?

No idea but these are the precautions you should take if you find one
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account. Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock. If the passcode lock screen or the home screen appears, the device has not been erased.
Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings.
Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.
After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find.
Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account. You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

Can you buy a refurbished iPhone 5?

The question is basically in the heading, I was wondering whether it is possible to buy a refurbished iPhone 5 yet?

It should be noted that many, if not most of the refurbished iPhones offered by the carriers were NOT refurbished by Apple, but by the carriers or a third party. They do not carry a warranty with Apple and Apple will not service them.
Read the fine print carefully on any you do find.

WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK Y

WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU

Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say. It will shut down if it gets too hot, but that's not a normal occurrence. I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
First thing I would try to do is reset the SMC. If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
If a fresh system doesn't help, you'll need to get it checked out by Apple.
Edit: Oh, and sig is absolutely right... please don't post in all caps! It's very irritating.

HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Turning it on then off doesn't help.

I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Home button and turning the phone off then on doesn't seem to do anything.

Thanks Lucas,
I've tried doing that with no results. Same screen keeps showing. Maybe it'd be more helpful if I told you a bit more info. My phone was randomly playing music, and the voice control would also suddenly start without me touching the phone. Then I let the battery die and started to recharge when on the screen it indicated to plug into my computer/iTunes, I tried to restore but was getting an error message (can't remember what it said now). Battery died and now my current issue of the black screen with white apple. I'd love to be able to restore my phone but now its not showing as a device on my iTunes. HELP! Any other suggestions?

Need help I have iPhone (iOS x 7 was the last software update ) I need to install a flashplayer to view links in my email but I don't know which product try or which one works for my mobile device iphone 4....plz help

Need help I have iPhone (iOS x 7 was the last software update ) I need to install a flashplayer to view links in my email but I don't know which product try or which one works for my mobile device iphone 4....plz help

Hi shannonr98244154,
Flash player is not supported on mobile devices
-Varun

Help! my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!! i cant get on the phone to enter the password?!!! what do i do! thank you

help, my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!!! i cant put the password in because the phone says it needs a restore!!1 catch 22!!! help much appreciated, thank you

Try restarting your router by removing power to it for 30 seconds. This may correct the problem.

My iPhone 4S screen flash all the time. Like if its locked it turns on. I think some notification pop for some msc. Please HELP!

My iPhone 4S screen flash all the time. Like if its locked it turns on. I think some notification pop for some msc. Please HELP!

Basics from the manual are restart, reset, restore.
Have you tried each of these?

Help, How about the price about the computer components in Toronto

help, How about the price about the computer components (CPU,
RAM and so on...) shall I bring CPU and RAM to Toronto?
I am Chinese. I live in shanghai...
And, are there some websites which provide computer hardware price information?
I really appreciate your help.

Check out some of the major retailers for a general idea:
www.futureshop.ca
www.staples.ca

Excuse me, but I don't understand How I can contact a ADOBE expert to ask about my problem? I don't found a mail, or chat or other else...is it possible? Only help for Customer is on the Forum?!?!?

Excuse me, but I don't understand How I can contact a ADOBE expert to ask about my problem? I don't found a mail, or chat or other else...is it possible? Only help for Customer is on the Forum?!?!?
Someone can help me...thanks in advance.
f

While it is possible you have a faulty unit I'd agree that the menu system took a step backwards with the itunes store centric take 2.0+ software. I think I'm in the minority here though. Apart from the 2.0+ top level interface being butt ugly and confusing to navigate, it simply isn't as responsive as 1.0/1.1 and I think most of this is to do with displaying a combined sync/stream menu. if you sync stuff try setting 'show only synced items' in the AppleTv device tabs in iTunes and see if it makes the issue go away - easy to revert back.
Huge libraries (number of files not actual size of the files) can also be problematic given AppleTV's modest hardware specs but that's more exception than the rule.
With streaming/syncing combined I also think any network deficiencies show up more than they used to.

Dear Apple I buy a refurbish iPhone 5s the IMEI ******* and ICCID ******** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap. Best regard

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Dear Apple I buy a refurbish iPhone 5s the IMEI * and ICCID ** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap. Best regard