Dear Apple, I have a problem when I use "iTunes Gift Card" to shop in a game which is called "Puzzle
Dear Apple,
I have a problem when I use "iTunes Gift Card" to shop in a game which is called "Puzzle & Dragons"(パズル&ドラゴンズ). I cannot buy anything in the game and the system shows the following message: "please contact itunes support to complete this transaction".
Could you help me to solve the problem? Thank you very much!
Best Regards,
tat
Click here and request assistance.
(79862)
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I had 10$ in my apple id and I bought two other 10$ itunes gift card when I reedeemed them I've got 30$ in my account but when I wanted to purchase 19.99$ from clash of clans game it said you don't have enough credit when I cheked my account credit there was only 3.31$ left and there was no gems in my game.
What happend to this 26.69$?I'm sure i didnt bought anything else.Mikeandnicki wrote:
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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
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Creating an account with 'none' :
computer's iTunes : https://discussions.apple.com/message/24321860
iPhone : https://discussions.apple.com/message/24700173 -
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<Edited by Host>Nobody here can; only the iTunes Store staff might be able to help with this.
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