Dear Apple Support

This is nasser ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .
Best wishes,

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

  • Dear Apple Support,  Good day to you. This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..  After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need  to resto

    Dear Apple Support,
    Good day to you.
    This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
    After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need  to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
    After restoring it my ipad is now opening and it is like new that i need to set up again.
    I set up again until i reach the apple id and password.
    I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
    What will I do? Please help.
    Thank you
    Sent from my iPhone
    Begin forwarded message:
    From: Apple <[email protected]***>
    Date: October 9, 2013 at 11:53:53 PM GMT+4
    To: ****
    Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini 
    Dear Leslie J.,
    Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
    If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
    Apple Support
    <Email Edited By Host>

    1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
    2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
    Is your iPad working?

  • HT201363 Dear, Apple Support  it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!

    Dear, Apple Support  it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!

    Use the link below to contact iTunes support.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT201407 Dear Apple support!  My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone  4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the ap

    Dear Apple support!
    My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone  4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the apple id ; I had call my friend to ask about that but it's been a long time he couldn't remember the original ID that he had used. so now, could you be able to unlock the phone that i can continues to use this phone. Thank you so much, and I appreciate you all
    <Personal Information Edited by Host>

    All Apple support contact information is on the web site - http://www.apple.com/contact/
    If your friend needs to recover his AppleID used for that iCloud account, then follow the directions here:
    http://support.apple.com/kb/HT5787

  • HT5312 Dear Apple Support

    Dear Apple Support ,    
    This is lbjaziz ,
    I can't remember my security question answers , so Please help me to Create new Security Question for my Account .
         Best wishes,

    These boards are not Apple Support. You need to contact Apple directly, either through the link in that article or by phoning them.
    (78982)

  • HT5312 Dear Apple Support ,  I can't remember my security question answers , so Please help me to Create new Security Question for my Account .  Best wishes

    Dear Apple Support , I can't remember my security question answers , so Please help me to Create new Security Question for my Account .  Best wishes
    <Email Edited by Host>

    Welcome to the user to User Technical Support Forum provided by Apple.
    Please do not post personal information on a Public Forum.
    I have requested the Hosts remove it for you
    For your issue...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • Dear Apple Support ,  This is amany alnajjar ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .

    Dear Apple Support ,
    This is amany alnajjar ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Dear Apple Support ,  This is FAHAD ALGORWAN ,I can't remember my security question answers , so Please help me to Create new Security Qu

    Dear Apple Support ,  This is FAHAD ALGORWAN ,I can't remember my security
    > question answers , so Please help me to Create new Security Qu

    Please do not make multiple posts. One is enough. These are user forums, so you are not speaking to Apple here.
    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Dear Apple Support , This is ***Abdurrahman*** ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account . Best wishes,

    Dear Apple Support ,
    This is ***Abdurrahman*** ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .
    Best wishes,

    The people on these boards aren't Apple Support and can't do that for you. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102461)

  • Dear apple support communities, how can i fix this problem?  /users/ocha/.bashrc/bin:??

    dear apple support communities, how can i fix this problem?
      /users/ocha/.bashrc/bin:??
    i have change the directory after i install GMT 5
    but i was wrong and that are the result,.
    please help me

    or could you please tell me how to see if i have a back up? and how i can restore it?
    If you do not know whether you have a backup or not, then you DO NOT have a backup.  I'm assuming you have not been running Time Machine, nor any other backup utility.
    and then i dont know what to write to get me into the right directory
    Shell initialization files (.bash_profile, .bashrc, etc...) go in your home folder.  The environment variable $HOME contains the path to your home folder.  The commands I gave you will edit the file in the correct directory.
    but i'm still new
    Everyone has to start somewhere.
    To give any editing advice, we need to know what you "REALLY" want to accomplish, especially if you have little or no command line knowledge.
    Why are you in the Terminal in the first place?
    Why are you trying to edit .bash_profile and/or .bashrc?
    What do you hope to accomplish when everything is done?
    If you are following someone else's instructions, what are they?  Post them here, or give a simple pointer (and by simple, I mean we are volunteers, so we do not want to spend hours digging in some web site to find the instructions, so make our job easy, so we can make it easy for you).

  • Dear Apple support: Please update this!!!!!!

    What about updating this list????
    http://support.apple.com/kb/HT5634?viewlocale=de_DE

    There is a continuous activity of updating knowledge base articles, you can check on those by going to:
    http://support.apple.com/kb/index?page=articles
    You can also give Apple direct feedback about the need for an update by:
    http://www.apple.com/feedback
    I will post your request directly to the hosts.

  • Dear apple support I still having problems to download apps in the apps store.

    When I try to download some app even if it's free there appears a message saying that my ID has not yet been used in the iTunes and when I try to do so I can not finish it because the payment method  is no option saying None. I've no credit card.

    Please can someone give me some help?

  • Dear Apple Support Communities, I have been working on building a merchant account on yahoo  to sell my jewelry. I have all ready exported 73 items from I Photo  to my web site. when I went to export

    DearApple,
    Im trying to export from I photo and the export froze on me , I have allready exported 73 items with no problem and now it quit on me I can no longer export any photos, no progress yet today How can I fix this problem? Is it because of I cloud sync? How long will it take?

    Besides Terence's questions are you trying to get those photos into iWeb to put into your web site?  If so then open the Media tray at the right
    and go to the Photos sections.  There you can find events, albums and/or individual photos to drag into your iWeb webpage or photo page.
    No need to export out of iPhoto and then bring back in to iWeb.
    OT

  • Dear Apple Support iPhoto Problem

    I had all pic in I photo
    no idea how I pgoto get new Library
    How I can get my old Iphoto library back
    All my pic are there
    Many thanks Goko

    Can you successfully open the library on the EHD?  if so create a new, empty library in your PIctures folder and use the paid version of  iPhoto Library Manager to merge the library on the EHD with the new library on your new MBP.  Set the iPLM preferences somewhat as follows with  any personal changes:
    OT

  • Dear Apple Support Communities - Your Major Sign-in Flaw

    so you get an email with an answer to your question and you click "View full discussion"..... if you want to respond you have to sign in..... which doesn't reopen in the forum topic you were just in but to the generic home page..... you either have to go back to your mail client and re-click the link or search your posted topics.... a definite unnecessary step. Every other forum I've used either has me already logged and sends me to the specific topic as it has the login built into the link..... or if I'm not logged in and then do so it stays on the topic I want to reply to.
    Apples system involves numerous extra clicks.... surely something Steve Jobs abhors!
    ..... also I'm not sure what the default 'stay logged in' time is but it only appears to be 2 or 3 minutes
    just my 2 cents!

    maybe so.  I didn't upgrade because as best as I can tell, I don't need any of the Lion features right now and am perfectly happy with SL which is what I started with.  I figure I will wait until there are either no more updates or until I get a new mac which I am hoping won't be for a long time.  I wish this forum would make it easier to include on a post what the product and OS is for the poster.  You have to go to the advanced editor and then choose the product/OS you want to show.   Its easy if you are in the specific community for an OS but so many of these communities include everyone.  I have replied to people who are on Leopard or even Tiger and then found out that I didn't have a clue as to what they needed. If I'm asking the question, I try to remember to include mine so that those who respond will know, but I don't always do that.  Maybe someone with Lion will be able to help you.  
    laverne's mom

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