Dear Apple, When can I use iTunes again?

I upgraded to version 7.6 and had problems playing any file. I had to revert back to 7.5. I waited until 7.6.1 came out and upgraded to that version. Things were fine. Or so I thought. After purchasing a movie rental the other night, I had the same exact issues I had using 7.6. I'd click to play a file and the progress bar would not move but, the file played. The beachball began it's thing and iTunes froze. Force quits aplenty.
Now I am at the same place. But alas, I cannot revert back to 7.5 as Apple must have done something to prevent that. So, I am stuck with no iTunes. I can't play the numerous iTunes I purchased nor can I play video files, movie purchases or movie rentals.
<Edited by Moderator>
Sincerely,
A Rapidly Balding Customer

/bump

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Restored iPhone, signed in with wrong apple ID & can't use iTunes Match for 33 days!!u

Hi,
When I connected my iPhone 5 to itunes it said it couldn't read the device and I had to restore it.
After I did this I signed in with my primary Apple ID, that I use for iCloud, Mail, iMessage, Photo Stream etc. However most of my purchases & iTunes Match have been made on another Apple ID (that I used before iCloud was introduced)
Now when I try and turn on iTunes match using this ID I get a message saying:
"This device is already associated with an Apple ID. You can use iTunes Match on this device with just one apple ID every 90 days. This device can be used with another Apple ID in 33 days"
This is very very frustrating as I didn't realise what I had done when signing into the iPhone. I have sent a message to Apple to see if they can reset this before the 33 days so I can sign in with the correct ID for match.
Anyone else had a similiar problem? I hope that there will be away in future of merging ID's so that this problem doesn't happen - I'm sure it's very common!
Thanks
Steven

Yes, I did as you suggested and signed into the iTunes store with the Apple ID I use for purchases and iTunes Match.
When I attempt to turn on iTunes match I am given the following message:
"This device is already associated with an Apple ID. You can use iTunes Match on this device with just one apple ID every 90 days. This device can be used with another Apple ID in 33 days"
I believe this happened after I restored my iPhone5(as requested by iTunes) and logged back into the device with the incorrect ID, which was then set up to use for iTunes & App Store Purchases.
When I then logged out of this ID and tried to use the correct ID, it was then that I received the message saying I cannot use it!
If you think there is something else I can do to resolve this then please let me know.
However, I have sent an email to Apple explaining what has happened. If they have good procedures in place, they should be able to see my iTunes account(s) and the devices associated with it. Remove the iPhone from the Apple ID that is is currently assocaited with and then I will be able to associate with the correct ID.
It seems very straight forward!

TS1441 when i pluged my ipod classic 5g to PC then it shows "iTunes has detected an iPod in recovery mode. you must restore this iPod before it can be used with iTunes"?then after restoring the PIOD when IPod restarted then Itunes again detect the same ER

when i pluged my ipod classic 5g to PC then it shows “iTunes has detected an iPod in recovery mode. you must restore this iPod before it can be used with iTunes”?then after restoring the PIOD when IPod restarted then Itunes again detect the same ERROR.

If you are using XP, and you went through the procedure at the bottom of the previously linked document to change the iPod's assigned drive letter, and you also tried putting it into Disk Mode...
If you have not already, try shutting down your computer and disconnecting all USB devices, including hub. Start up with only standard keyboard and mouse connected. Just to be safe, put the iPod into Disk Mode again
http://support.apple.com/kb/HT1363
Run iTunes. Connect iPod to a direct USB port on computer. iTunes may prompt you about "recovery" and ask you to do a Restore. Try to do a Restore again.

HT201210 my friend connected my iphone to his laptop and now his apple ID is on my iphone- how do I change it back to my apple ID on my phone so that I can purchase from itunes again?

my friend connected my iphone to his laptop and now his apple ID is on my iphone- how do I change it back to my apple ID on my phone so that I can purchase from itunes again?
thanks.

Restore your phone using the last backup that you made. That should put everything back the way it was.

HT4913 Can I use iTunes Match when I don't have internet connection?

Can I use iTunes Match when I don't have internet connection?

If you've downloaded the music that you want to be able to listen to when you don't have an internet connection - you won't be able to stream or download whilst offline.
Using Match on an iOS device : http://support.apple.com/kb/HT5637

HT204074 I have a family Apple ID for iTunes and Apps and then two iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match?

I have a family Apple ID associated with my iMac and iPad for iTunes and Apps and then two new iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match on the iPhones given there are two Apple IDs "loaded" on the iPhone?

Hi Monkey_Dawg,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
- Judy

Multiple iphones each with an apple id - can i use the same laptop and itunes for back up, restore and updates?

We have two iphones each with a different apple id - can i use the same laptop and itunes for back up, restore and updates without risking having my apps overwritten. Basically does itunes keep the two iphones as two separate entities ? Does iTunes differentiate between the two devices and keep two different SYNCs ?

Yes, you can use the same computer for BACK UPS, RESTORING AND UPDATING. But that is it.
You cannot, however, use it to sync the different devices. iTunes will only recognize one device to sync with and if you sync any other devices with that iTunes library, it will replace what is on the phone with whatever is in the library. It cannot differentiate between devices. At most, it will jsut recognize that the phone has been synced with a different iTunes library.
So if you would like to use the same computer for backing up, restoring and updating, just make sure to turn of Automatic Syncing in your iTunes Preferences.

"The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

"The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

this just started w/ me yesterday. I was running 10.5.3, and nothing changed - the message just appeard out of nowhere. I update to the latest iTunes 10.6 but the message is the same.
Sounds like probably some sort of Library file corruption.
The two options available in the message box are "Download" and "Quit". Download is useless because I'm already running the latest. Quit is pretty useless.
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I have a new ipad which needs itunes 10.7 or later to download my music onto it... but my ipad is not compatible with this as it is too old... can i use itunes with this ipad and apple laptop?

I have a new ipad which needs itunes 10.7 or later to download my music onto it... but my apple laptop is not compatible with this as it is too old... can i use itunes with this ipad and apple laptop?

To use itunes 10.7 you need to have Snow Leopard operating system installed
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System Requirements:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.
If you can run Snow Leopard you need to purchase it
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Why my debit card has been deducted while i want register to my apple id? now i can't use itunes or istore for my iphone..

why my debit card has been deducted while i want register to my apple id? now i can't use itunes or istore for my iphone..

What do you mean by "why my debit card has been deducted"? The word "deducted" is not correctly used.

I just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

i just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

Thanks Jakob. You are correct.
I just finished another "experiment".
I transcode the whole clip 1,2,3,4,5,6,7 to another ext Western Digital HDD and got the Error -50 too. Problem is this ext Western Digital HDD is Daisy chained to the LaCIe.
So, I tried transcoding to another ext Western Digital HDD connected to my router. And this time NO PROBLEM.
So, I should readjust the FW800 connectors.
What do you mean by the controller of the Firewire ?
Thanks
Jakob Peterhänsel wrote:
All I'm saying is, the error -50 from the Finder normally means there is something spooky going on.
Here, the LaCie drives become unstable. In the few cases where I'v actually opened the cage and put the HDD into another mount, the HDD seems to be fine, so I suspect it's either the FW connectors of the controller itself.
If the drive is under warranty, replace it, otherwise, move your data to another drive if it startes to do so frequently.
Here, the drive will 'behave' normally for some time after a reboot of the OS, but it's a pain to reboot every X hours...

Can you use iTunes vouchers to buy apple store gift cards?

Can you use iTunes vouchers to buy apple store gift cards?

No, they can only be used to buy content from the iTunes store, app store, iBookstore and Mac app store, they can't be used to buy other gift cards

My employer is issuing an iPad 4 to me, but has informed me that I "...can expect no privacey" of any personal information that may be put on the iPad. This is not acceptable to me. How can I use iTunes to keep my personal information off the iPad?

My employer is issuing an iPad 4 to me, but has informed me that "...I can expect no privacy" with regard to any information on it. What has me concerned is that my employer has also requested that I use my Persoanl iTunes account to syc and update the iPad. I am concerend with my personal privacey, as I have two other iPads that use this account regualary.
My question is: How can I use iTunes to update etc. the company iPad using iTunes without compromising my personal information?
What I have done is to set up a different sign in (is that called an Apple ID?) within iTunes (I now have two different names I can use to sign in to iTunes). They both still use the same iTunes and my personal apps and information appear to be available to my second sign in name (the second sign in name is what I intend to use for the company iPad). When I sync the company iPad how do/can I keep my persoanl information from being syc'd automatically to the comapany iPad?

Hi herbie13!
It sounds like you will still want to link your iPad and computer, but you want to prevent the iPad from syncing information from your computer to your iPad. I have an article here for you that can help tell you how to set this up:
iOS: Syncing with iTunes
http://support.apple.com/kb/ht1386
You will want to follow the steps here to set up the iPad for syncing, but when it comes time to sync, you'll just want to make sure that the boxes for syncing the multitude of items that you can sync remain unchecked so that none of that information gets synced into the iPad.
Another note: your second Apple ID will not be able to access the apps, music, movies, tv shows, etc., that you have purchased under your primary Apple ID. Even though it seems that the secondary Apple ID still has access to those items, that is just because you are viewing your second Apple ID through the iTunes Store section on your computer and you have those items saved locally on your computer. You will need to repurchase and download all of the content that you wish to use again on your second Apple ID, if that is what you wish to solely use on this iPad.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

HT4623 Cannot re-activate my iPad after the OS7 update, nor can I use iTunes to update it. I only the iPad and a PC, fyi.

I had my iPad for some time now and it's been activated and works. Then it auto updated to the new iOS7 and requires me to re-activated it, yet I cannot. This is the message that keeps popping up "Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting you iPad to iTunes to activate it, or try again in a couple of minutes." I've tried countless times and still I get this message, I own a PC and never had downloaded iTunes before, so I finally downloaded it and tried to run it and I get this message "itunes cannot read because was created by a newer version." I never had iTunes before so I don't understand the message, i was going to look it up myself but I figured to post my questions here first. What can I do to activate my iPad? My wifi works great, it was activated before the update, can't use iTunes and I keep getting the same message on my iPad. I hope someone can help me and explain it in baby steps.

Hey beetlethug,
I found the following troubleshooting steps for when you're experiencing activation issues, I'd give them a shot:
Perform the following steps:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
via: iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Sincerely,
Delgadoh

Hello, i found my lost iPhone and after a while it got automatically erased from find my iPhone. How can i use it again?

Hello, i found my lost iPhone and after a while it got automatically erased from find my iPhone. How can i use it again?

Retore the device from your iCloud or iTunes backup.
iOS: How to back up and restore your content - Support - Apple - http://support.apple.com/kb/HT1766

Dear Apple, When can I use iTunes again?

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