Dear: HP Support Forum. My laptop computer suddenly restarted without my volume activated.
Hello. HP Support Forum. My Audio/Volume system on my HP Laptop computer suddenly went silent? Can you help me? Thank You.
Kevin L. Clay, Jr. "Kevin Chris J"
Hi,
Try this: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems/HP-Support-Assistant-not-working-on-Win7/m-p/...
I believe that the cloning might be the issue because the original configuration has been changed. Simple uninstall and reinstall again could possibly solve the issue as well..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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Hello,
In the last weeks I experience sudden restarts without own interaction. And I'm 100 % sure it's not because of mechanical pressure on the buttons on top.and on the right side.
My OS: 10.2.1.2977
Regards,To Apple Discussions!
"it is now four weeks past the expiration of our applecare plan."
You still qualify for the extension program. You left out.........
+"the repair will be covered by Apple for up to three years from the original date of purchase *_even if your iMac G5 is out of warranty."+_* -
Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen saying the iphone need to connect to itunes. So when i connect my iphone to iTunes, the computer says"itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes"
So my question is if I click OK(restore the iphone),will i lose all my data and whatsapp??
Thank you for your help and time.
Regards,
hopelessIf you didn't back up the phone to iCloud or iTunes (on your computer) BEFORE attempting the update, the data will be lost.
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I cant seem to download the latset version of itunes onto my laptop computer. I keep getting this error HRESULT: 0x8007054F. Dont know what that means. Please HELP!!!!!!!!!!!!!!
Hi tKalra - I got the same error and finally managed to install itunes successfully. Below is what happened with me.
I have Windows7 64 bit. I downloaded itunes 10.6.3 for windows64bit and started the installation wizard by opening the downloaded file. At one stage I got the same error you have mentioned above. I started googling to find a solution and thats how I found your post. Anyway I went through lot of other posts that suggested lot of different things but I just wanted to try my own thing first.
So what I did is to go through with the wizard by clicking ok on the error. I then got an error about apple mobile device service not running. I ignored and went ahead with the installation. Installation finished but the itunes wont start giving the service not running error. I tried to manually start the service but it gave a privilege error.
I then went to control panel and uninstalled itunes, apple mobile device thing and bonjour..basically what ever was from apple. Then I also went to start -> run -> regedit and checked for any registry keys for apple under local user and local computer. Deleted if found. Restarted and then just right clicked on the itunes setup file that was downloaded and ran it as administrator. That did it for me. So I am guessing it was privilege thing but not sure. Hope this helps. -
HP dv7 laptop computer windows 7 64 bit sound issues
how do I fix garbled sound on on HP dv7 laptop computer. I checked the drivers and they are updated. The sound comes from IDT high def Audio codec. It also has Beats
You're very welcome.
You do have a point, and I agree wholeheartedly.
I'm sure folks have brought this up in the past, but I don't know why HP doesn't provide some official presence on these forums.
Sometimes some of the HP employee forum members will do things like get driver pages added for models with no support pages, but I have rarely if ever, seen where an HP volunteer forum member takes a techinical issue and "runs it up the flagpole," as it were.
Have you tried this driver (6.10.6365.0 (11 Nov 2011)?
It's a newer version of the one on your notebook's support and driver page.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...
I hope you can get the issue sorted out.
Paul -
Pavilion g7 Laptop; Computer Overheats and Shuts Off
Hi,
Over the past year I have had my laptop computer, a Pavilion g7 Windows 8, and it has been fine for about 5 months, but after that it started to overheat at times and give me the link www.hp.com/go/techcenter/startup to help. After that it has become more frequent and it shuts off 2-5 times a day. Depending on how long it has been used. I'd appreciate it if you could help fix it, with out buying another computer. Thanks!
This question was solved.
View Solution.Hi AG12345,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g7 Notebook and overheating and shutting down. Here is a link to overheating as this might be the cause of the shutting down. If the Notebook has dust on the fans it could be overheating. If that does not help at the end of this document it shows you to do a hardware test. The final thing you should try is to update the BIOS.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
Charging is not supported by my Laptop
Have an iPhone 3GS saying "Charging is not supported by this accessory" its connected to my laptop, laptop is syncing information so why can't iPhone not see that my laptop can charge my iPhone.
SouthlakeGreenDragon wrote:
My last post was censored. So let's try this one. I am glad you are not having this issue, unfortunately one phone working does not negate the fact that others are not.
My only comment was to yours that +It is well documented that apple has added software code to impede the use of 3rd party cables and connections.+ It is not well known at all, and is untrue. Early iPhones had a problem with some cables that caused the phone to be fried. Apple redesigned the interface to prevent this, and added a signal to test that the cable was safe. They published the specification for the required cable so 3rd party manufacturers could make safe cables.
There are multiple threads in the support forums of people reporting issues with charging after upgrading to OS4.
Yes, there are. And these problems need to be fixed. But the best way to achieve that is to take the phone to Apple. It is far from a universal problem; universal problems have thousands of messages and threads, the number of reports of this problem is so small that it is likely that it is a defect in the specific phones affected, possibly minor manufacturing variations between lots or different components in the phone. But it is not the sort of thing that can be fixed by the owner.
From the ones I have read here are some of the recomendations:
1) check and clean all contacts
2) Do a full reload of the phone
This is good advice. Also try a different cable and different charger.
If anyone else has anything that has worked for them would appreciate any input on this. It's been getting progresively worse.
The phone charges fine on all my adapters if I turn it off while it is connected.
This is a hint at the problem with your phone. When you say "all adapters" does that include the mains adapter the phone came with, or only with computer ports? It is observable that some computers cannot supply enough current to charge the phone while it is in use either as a phone or while transmitting data. In these cases one possible cause can be a runaway app that is consuming more power than the adapter can supply. But this should never be the case with the Apple mains adapter. -
Dear Apple Support,
Good day to you.
This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
After restoring it my ipad is now opening and it is like new that i need to set up again.
I set up again until i reach the apple id and password.
I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
What will I do? Please help.
Thank you
Sent from my iPhone
Begin forwarded message:
From: Apple <[email protected]***>
Date: October 9, 2013 at 11:53:53 PM GMT+4
To: ****
Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini
Dear Leslie J.,
Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
Apple Support
<Email Edited By Host>1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working? -
I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.
Have a look here...
http://support.apple.com/kb/TS1389 -
Activation of Photoshop cs on my new laptop computer
I just purchased a new laptop computer. I have been using Photoshop cs for a number of years. I have now installed it to my new computer from my installation cd, but I received a message that it needs to be activated. I tried to do this, but the activation failed. I was directed to a 800 telephone number, but was told that telephone activations are no longer available. I was then directed to chat on-line with someone, who then directed me to this forum. Please tell me what I need to do to activate my Photoshop cs software on my new computer. Thanks.
See http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Short answer: download the non-activation version of CS2 (even though you own CS) from the above link and use the serial number provided at that link to license it.
Your existing serial number will no longer work. -
Can anyone tell me why I am unable to log in to the HP Support Forums?
I am unable to log-in to HP Passport or Forums. I use the same id/password that I've used for years and everytime I try to log-in to the forums or HP Passport, it takes me right back to the sign-in page. I've even tried registering with different user id/password and it always tells me it is already in use. I emailed HP Global Support and no help there.
Hello CalvinP.
Well, I used the link you provided, changed my password (again) and it took me to the HP Forums. My forum ID was at the top right. When I clicked on the subject Other Desktop etc., it took me to the HP Passport sign-in page. There, it showed my email address and p/w (all stars). I clicked on Sign-In and it recycled back to the sign-in. So, I tried again using my email address and the p/w I just changed to. Error message saying the user id or password incorrect. I then tried using my forums ID and new p/w and same thing. I then closed that out, reopened Chrome, searched for HP Support Forums, clicked on a link and what opened was the Forum home page showing I was logged-in (my forum user ID (khone) was in the upper right. When I clicked on a subject area, it again took me to the HP Passport sign-in page and I could not sign-in. Again, I closed Chrome, reopened, did the search and clicked on a link and it took me to the forum home page with me already logged-in. The only way I am able to respond to you, or anyone else, is to click on my user id and it takes me to the posts I have made. That is the only way that I can respond to anyone. I am still unable to access any of the subject areas or make a post. If I try, I end-up back at the HP Passport sign-in page.
As I said before, I have absolutely no idea what has happened or what HP has in their files for my user id/password. I have reset my id/password several times by both email links and by answering the security questions. But evertime I try to log-in @ HP Passport, I always get the same error message - user id or password incorrect. If I try to log-in straight in the Forums, it always takes me to the HP Passport sign-in page.
In Febuary 2013, I emailed HP Global Support, spoke to a Pia and Andrea on another subject and also mentioned this. They said they would pass it on to the webmaster because their might be a problem with the website. Never heard a thing until I received an email from a Kavitha saying they were closing the issued because they hadn't heard from me. Naturally they didn't because I never heard from them.
I'm totally frrustrated with not being able to access the forums to see if anyone can provide solutions to problems I occasionally have with my new computer. I'm at the point of just giving-up as I'm exhausted from the number of times I've tried and that this has been going on for almost two (2) months.
Thanks again CalvinP. If you have any other ideas, please let me know. -
5.1 Audio Support for Touchsmart Laptop
Greetings! First post on this forum
I have a Touchsmart TXN-1274NR laptop. It has RealTek audio drivers that support surround sound audio (5.1, etc.). However, the laptop's only audio jacks are three jacks in the front edge of the latop, two of which are labled with a headphone symbol, and the other with a microphone symbol. Is 5.1 audio or greater supported by my hardware? If so, where do I connect the output to?
Thanks!
joeHi, Joe:
Welcome to the HP Consumer Support Forum.
I am not an audio expert but looking at the specs for your notebook at the link below and reading the users guide, it appears to have support for enhanced audio.
The product specs state it has Altec Lansing speakers with SRS Premium Sound
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01801117&tmp_task=prodinfoCategory&cc=us&dlc=en...
I looked up what SRS Premium Sound is and it appears to describe 5.1 quality audio.
http://hothardware.com/News/SRS-Introduces-Premium-Sound-Suite-for-PCs/
Chapter 2, page 4 of the users guide indicates that the jack labeled 5 in the illustration is an S/PDIF jack and the description of the jack states: Provides enhanced audio performance, including surround sound
and other high-end audio output.
http://h10032.www1.hp.com/ctg/Manual/c01642831.pdf -
HP Laptop Computer, computer is unable to establish two way communication with the device (printer)
HP Laptop Computer, Windows 7-64bits, no changes made to the system before issue occured.
Printer: HP Photosmart Plus all-in-one B210a series.
When I click onto my Ink Levels for my printer in my computer it goes to 63% and stops. Then it says; The computer is unable to establish two way communication with the device. All systems are up and running and there is no reason I should be having a problem.
I can print, Fax and Scan, I don't get blank paper from printer, printer is not jammed, nothing in Queue to stop it from printing. It just won't show my Ink Levels from my computer.
This question was solved.
View Solution.@marymay222, I will be glad to assist you on how to uninstall the software and drivers for the printer.
1. Click on the start menu
2. Choose all programs
3. Select the HP folder
4. Highlight the printer name
5. Select the UNINSTALL tab
This will uninstall the software and drivers. After it completes, reboot the computer.
When it comes back on, insert the CD, if you still have it. If you do not have the CD, you can download the drivers from the website.
http://www8.hp.com/us/en/support-drivers.html
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it. -
How do I uninstall Firefox and other related files from a Mac laptop computer?
I want to remove Firefox and other files that may not be removed from my Mac laptop computer. How do I do this?
Firefox also stores personal data in the Firefox profile folder in two locations (main profile and cache files, see about:cache).
*/Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/
*/Users/<user>/Library/Caches/Firefox/Profiles/<profile>/Cache
*http://kb.mozillazine.org/Profile_folder_-_Firefox
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X -
Hi, I have a HP pavilion dv4 laptop computer. My E:\ CDDVDW TS-L633M cd drive has stopped working
Hi I have a HP Pavilion Dv4 laptop computer. My E:\ CDDVDW TS-L633M cd drive has stopped working. When I insert a new CD or an exiting cd into the cd drive, the computer displays a message to insert a cd into the drive. i Know that the cd that I'm inserting into the drive should be readable, but the computer doesn't recognize it. When I run the HP support assistant, and choose the HP Optical Disc Drive Check, I get the message "Insert media in : E:\ hp CDDVDW TS-L633M
If you want to do write testing, insert blank writeable media, Otherwise, read-only testing will be performed. When I insert a disk with a program that I want to install on the computer into the cd drive and click the next button, I get a window that says:
"Media Identification:
Wait while the media is being Identified."
Then another window is displayed with the message:
"Media Identification
No disc has been detected."
But I know that the disk is formatted correctly for my cd reader to recognize it.
Please Help,
-RonHi Ron,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If the drive is not working, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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