Dear Sirs, I have just purchased adobe photoshop elements 13, adobe premiere elements 13 and I am having torouble installing and finding it to work with it. Please help.

Please help, I just purchased Adobe photoshop elements 13, Adobe premiere elements 13 and I have no ideal how to find it on my computer. It says it has downloaded it in my downloads but when I go to it I can't pull it up. Which means I can't use it. Please help me download correctly so that I can use it. Thanks

Nitan15479421 the serial number should not contain letters. It is likely you received a redemption code. Please see Redemption Code Help for information on how to redeem your redemption code.

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