Deauthorizing broken computers: I'm getting grumpy here |
With three kids' computers and two computer of my own my family usually has our full 5 authorized itunes computers at all times. So I've just had my second dead computer within 12 months and guess what: can't be deauthorized. It's dead, inaccessible and the only way to deauthorize it is to do all computers which I won't be able to do until next October because I used my "once a year" for another computer.
So what is the deal here? Why can't they have a manual deauthorization process? Clearly this is an ongoing problem, I can't be the only person with 5 computers running into this problem. I would guess this has something to do with trying to control DRM issues but setting the system up so that it has a built in fault is seriously annoying.
On top of it all, NOW I find out after Apple replaced the hard drive on my iMac that manages our family's music that I should have deauthorized my computer before the repair to avoid a cascade of authorization problems.
Isn't there a "suggestions" email address here somewhere? I had it the other day and now I can't find it.
send an email to the iTS customer service using this form and ask the folks there to help you sort it out.
Similar Messages
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my ipod has broken. a friend has given me her ipod. but how do i get to use as mine. i can erase her songs and i have mine all on my pc in itunes. help me please friends??
It appears that something happened to yur computer/iTunes files. It happens sometimes. To recovery:
- Import the old music into the current iTunes library
- Make sure all the apps are also in the library
- If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
- After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes.
- Restore the iPod from backup and restore as necessary. -
My old computer crashed andI bought a new one. When I went to Itunes I deauthorized all computers and then authorized my new one but I can not get my prevous purchases and I can not add my new purchases to my IPods with out it deleting all the music. How can I transfer everything that was on the old computer to this new one?
Whether you can redownload previous purchases depends upon the type of item (audiobooks and ringtones are one-time only downloads), what country that you are in (music, films, TV shows can't be redownloaded in all countries), and whether the item is still in your country's store (content providers occasionally remove their items) - what you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage
Or you should be able to copy purchases back from your iPod via the File > Devices > Transfer Purchases menu option (if the drop-down menus aren't showing then control-B should get them to show).
If you have music from other sources on your iPod (e.g. copied from CDs) then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
Or do you have a copy of them anywhere else e.g. on your backup of your downloads/library that you can copy them onto your new computer from ? -
My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.
Get all that music back in itunes and sync again.
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My daughter has somehow figured out how to register for her own Apple ID but she is very underage. She is not giving me the correct info for me to get into her email. She has downloaded some apps that I would not allow. How can I recover her Apple ID info?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
I have deauthorized my computers once in 2012, but I need to it more. what should I do?
I have deauthorized my computers once in 2012, but I need to it more. what should I do?
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
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HT1212 hi, please m y phone screen is broken, how do i get my pictures
Hello, please my phone screen is broken. how do i get my picture into my pc?
Here you go, this should help. http://support.apple.com/kb/HT4083
WARNING: It will not help if your phone is passcode locked/disabled. -
Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11
Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari -
My iphone is broken and i am getting a new one sent out. How do i get everything from my old phone copied to the new one so its exactly the same??
As long as they are already ticked in your iTunes then yes. Just to check do a sync and as long as everything stays the same you are good to go.
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I installed a new Canon printer several months ago that I was told by the salesman could be shared between my iMAC and HP laptop. I have successfully used the printer wirelessly from both computers, however, it gets hung up switching between the two and I'm not sure what to do to get it to be consistent. Any ideas?
You didn't state how it's connected to each computer, if it's connected through your router then it should work. If it doesn't then you need to contact Canon and ask for assistance.
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If your phone is broken how do you get the apple id off that phone?
if your iphone is broken how do you get the apple id off of it?
You can either,
A: Go to iForgot.apple.com and reset the passcode using the password system there, or by going to appleid.apple.com
or
B: IF possible restore the device to factory settings via iTunes.
What's the xtent of the damage and the reason you need to do it?
IF it's for iMessage as "Chief501" you will have to go with Option A or just wait till it falls off itself. -
my ipod was stolen and i managed to get on here only because i still have my serial numbers and other info. is there a way i can track it even though i didnt enter it into the icloud?
No
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The LCD for my macbook air model number MC965LL/A (purchased 2011) is broken , where can I get new one and what is the part number for it ?
You can find them at vendors like ifixit and instructions to install.
http://www.ifixit.com/Mac-Parts/MacBook-Air-13%22-Mid-2011 -
My daughter changed her password but it has locked her out. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do to get into her IPOD?
http://support.apple.com/kb/HT1212
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My itunes says that my iphone is synced with another itunes. It gives a name but how do i find out which library it is? I working with 2 computers trying to get music off of one and on to my new one.
See Recover your iTunes library from your iPod or iOS device and this migrate iTunes library post.
tt2
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