Deauthorizing iTunes on a computer? My laptop won't let me connect my iPhone because it says I'm authorized on too many computers, but when I try to de-authorize another computer I use it won't let me. What's up?

What do you mean it won't let you? What exactly does it say? (Sorry to sound so exasperated but this is like the 6th post in a row where people have made vague statements which do little to help us find solutions without a game of 20 questions.) I'm going to guess and say you can only deauthorize a computer to which you have physical access or VPN login. The alternative is to deauthorize all which you can only do once a year.

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HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

HT1212 I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I paid for PDF to Word subscription through iTunes but when I try to convert from my computer directly from Adobe, it says I need a subscription. Help?

I paid for PDF to Word subscription through iTunes but when I try to convert from my computer directly from Adobe, it says I need a subscription. Help?

Hi divabuyer,
It sounds like you're trying to convert to Word from within Reader, is that so? Are you signed in to Reader? If so, you'll see your name in the upper-right corner of the Reader application window.
If that doesn't work, please try llogging in to https://cloud.acrobat.com/exportpdf with your Adobe ID and password.
Let us know how it goes.
Best,
Sara

My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything

My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything

I a;ready take off the acces of the computer and reput it

Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?

Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?

Tap the screen outside the app. Still there, double click the home button and swipe the app store preview up to close it. If it's still there, reset time.

I am downloading music from itunes it shows on my purchased playlist but when i try to transfer it onto a specific playlist it won't transfer across what do i need to do

i am downloading music from itunes it shows on my purchased playlist but when i try to transfer it onto a specific playlist it won't transfer across what do i need to do

When you are viewing the tracks on the hard disc, did you then click on "Import CD"? This is needed to initiate the importing process that will add the tracks to your library.

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

Delete Keynote then download.

I have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this

i have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this bluetooth with my devices, thanks

sos1der wrote:
pairing the apple equipment is not a big deal just wanted to add songs from itunes wirelessly.
You can only add songs to your iOS device from iTunes via Wi-Fi sync or via your cable, not Bluetooth.
sos1der wrote:
but i tried paring my LG bluetooth so i can listen to music on my computer wirelessly buy it gives me the same error message
That's an entirely different issue, unrelated to your iOS devices.

HT1535 Transfered my music and video library from my laptop to my PC. Syncing my PC to my IPOD classic and my IPAD without incident. But when I try to sync my IPOD Touch to my PC, the only thing that will sync is the music I purchased. Help!

Transfered my music & video library from my laptop to my PC. Syncing my ipod classic and my ipad without incident to the PC. But when I try to sync my ipod touch, the only thing that will sync is music that I have purchased on that PC. Any ideas?

where on my computer am I suppose to make the individual picture files and have them to upload on my ipod touch.... I do have a photo library on my computer, but in the photo tab in itunes for the ipod touch and there is nothing checked for syncing, cause when I do check it it always says its going to replace everything i have in my photo library on my ipod touch..... So how am i suppose to have it checked and have it NOT replace pictures on it????
Also I cannot make more photo albums into my ipod touch, it just replaces the one album every time....
I am very frustrated cause I have tried the manuals and the apple support help etc and nothing pertains to my exact issue.....
Please if u could elaberate I would appreciate it alot.....
thank u

I use LR5 on my Mac Desktop (Yosemite 10.10.1) and it works fine. I have downloaded LR5 to my new MacBookAir (Yosemite 10.10.1) and it will not open. Message says program in running on too many computers. I once had it on another MacBookPro (Yosemite 10

I use LR5 on my Mac Desktop (Yosemite 10.10.1) and it works fine. I have downloaded LR5 to my new MacBookAir (Yosemite 10.10.1) and it will not open. Message says program in running on too many computers. I once had it on another MacBookPro (Yosemite 10.10.1), but no longer use that computer and LR5 does not show up in the applications.

What is the exact complete word-for-word error message?
Is this the Creative cloud version of Lightroom or the standalone (also called "perpetual license") version of Lightroom?

HT1212 ipad is locked as my daughter locked putting in the password wrong too many times. When I try and do a restore it seems to be doing it until the end and it say it can't do anything as it's locked, go to itunes to unlock.. It's driving me mental

My ipad 4 wif is ocked as my daughter locked putting in the password wrong too many times. When I try and do a restore it seems to be doing it until the end and then it say it can't do anything as it's locked, go to itunes to unlock.. It's driving me mental. tried twice now ...
I haven't synced with a password, I don't mind losing all the data I just want to be able to use it again !! I'm not sure what IOS it is, not sure it's the most recent, I have a feeling I'm not on IO7.
Thanks for all your help.

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

Bought the new iPad and it's up and running, itunes and the app store are working well but when I try to open up either FaceTime or messages they won't open and a message appears cannot open try your connection. Help what is not right.

Have just bought the new iPad, everything working fine including iTunes, the app store and iCloud but when I try to log in to both FaceTime and imessage an error message comes up saying it cannot connect and to check my connections. What am I doing wrong.

The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
 Cheers, Tom

HT1386 i have gone through several pc units over time and when i try to sync up my iphone and ipad to my new computer is says it can not sync because i have the devices registered on too many computers. How do i fix that?

I have had several computers in recent years and when i try to sync my iphone and ipad to my new computer, it says it cant because the devices are registered on too many computers. I only need them synced up to two computers - how do i fix this?

In iTunes, under the "Store" menu, you can select "Deauthorize this computer". That will remove that computer from your iTunes account and free up a spot for the new computer.
If you have already sold or wiped your previous computers, you can log into your iTunes account from the Store menu in iTunes by selecting "View My Account xxxx@xxxx". Once you are logged in, about 1/4 the way down the page it will tell you that you have "xx computers are authorized......". Beside that you have the option to deauthorize all of the connected devices. That is the only option, you will have to deauthorize all and then set up the ones you want to use.
I think 10 is the maximum number of devices that can sync to one iTunes account.

My computer reboots when i try to open itunes,i tried to uninstall and reinstallitunes but when i try to do either my computer reboots also.

when i try to open itunes my computer reboots. i have tried to uninstall and reinstall itunes but when i tried either my computer also rebooted.

Are you getting any sort of blue screen when the PC restarts? If so, what numerical and textual codes are you getting for it?
(For example: STOP 0x00000023 FAT_FILE_SYSTEM)
If the blue screen also mentions a specific file, let us know what the file is called. (Precise spelling please. Include filename extensions like .sys or .dll ... for example, "atiduag.dll".)

Deauthorizing iTunes on a computer? My laptop won't let me connect my iPhone because it says I'm authorized on too many computers, but when I try to de-authorize another computer I use it won't let me. What's up?

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