Debit card onfo problem
when I enter my debit card info it tells me to enter a phone number which I do and It tells me to emter a 3 digit number
Hi there glennfrombrooklyn,
It sounds like you may need to submit the security code for your debit card. Take a look at the article below for more information on where to find that code.
How to find the security code on a credit card
-Griff W.
Similar Messages
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I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?
Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou
I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.
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I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165I would love to have a phone number to call someone with apple on this issue.
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hi, i have problem with my apple id when i want purchase app even free one, asked me for complete my card informations... but i don't want to use debit card because already i have gift card and charge it in my id... please help me.
when i unchek the card information it was show me an error!Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
Is it a new account ? If it is then unless a new account is created by following the instructions on this page (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534
then you will need to enter card details (debit cards are no longer accepted in all countries) before the account can be used to download any item from the store. -
I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me
As far as I know debit cards aren't accepted as a valid payment method. There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534
Depending upon what country that you in you might be able to buy iTunes gift cards from Apple or other stores (supermarkets, electronics stores etc) and use those to buy items - but they aren't available in all countries, and they are country-specific (they can only be used in their country of issue -
Debit card problems, help please.
Okay, so i have authorized my debit card with my ipad, and i no longer want this card connected to it, as I had made a previous post about this and i do not have a selection of "none" option , on my ipad 3G but it has it on my ipad 4
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
am not able to download any paid application using ma debit card.... wat can be the problem???
rahul nair wrote:
am not able to download any paid application using ma debit card....
Debit cards are no longer accepted. -
hey there! well i from india and i m facing problem connecting my debit card to the itune store ,as the very option is not there, can someone guide me how to get it connected , i have a mastercard debit card with me .please help me
if you are signed in to iTunes with your AppleID, click on the AppleID > view account > payment information > enter in your information
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If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still accepted - you might want to contact iTunes Support via the link that I gave to confirm one way or the other if that is the case.
and now, when i tried to check again my network preference below the airport tab is showing a message that
"my airport does not have an IP address and cannot connect to the internet!"
then after seconds it will goes back to the first message that
"airport has the self assigned IP address etc....."
i don't know whats going on now!
airport tab is not showing green color anyway! i'ts always in yellow!
i tried turning it on and off but nothing happen! HEEELLLLPP!!!! -
Hi. My name is Kim. I was wanting to know if anyone has gone through similar experience. I redeemed a iTunes gift card that was given to me. I'm told by iTunes store to sign in which I do, but then it takes me straight to billing I enter the correct three digit security code, then what happens it tells me invalid Cvv. Could someone please tell me this what does my debit card have to do with my having a redeemed ITunes card to use, and why doesn't let me download my music. I use a iPhone 3GS. Thanks
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
I bought the new ipad this weekend and had £15 credit. For some reason it charged 13 items to be credit and debit card and did not load the item onto the ipad- does anyone know how I can get this credited?
More update on y situation. Now on both the IPAD and IPAD2 I can not got to view my purchase History, it says it can not connect to the ITUNES store, but yet I can still d/l apps and can view my account etc etc etc.
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