Debug error message in itunes

after problems with my computer soundcard, i uninstalled quicktime,realplayer and itunes then re-installed them.
quicktime and realplayer now work fine but itunes wont open and i get:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
then the options: debug and close. nothing happens if i click on any option.
what do i do?????
  Windows XP  
  Windows XP  

it didnt work!!
i think i will have to go and die quietly in a corner now!!
... let's just hold off on that strategy ...
okay, if you're getting the "itunes has encountered ..." message when you try to launch itunes, but your QuickTime is launching fine, we'd better start checking for a few weird possibilities.
let's try an experiment.
head into your user accounts control panel and create a new user account with full administrative rights. (there's help documentation on how to do that at the left of the control panel screen.) while you're in that control panel, switch off "fast user switching" in your logging-on preferences.
now log out of the old account and log into the new account.
does itunes launch properly from inside the new account?
love, b

Similar Messages

  • I want to Sync my iPhone 4 to iTunes however I get an error message from iTunes each time I connect the phone to the PC saying that I should restore to factory settings. Frustrating because it's already annoying enough that I can't drag and drop mp3's!!!

    I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • Itunes won't open on my Vista Ultimate OS-error message is "ITunes won't open w/o Apple applications support, uninstalled and installed numerous time, QuickTime too?

    Itunes will not boot on Vista Ultimate-  error message is Itunes cannot opperate w/o Apple Application Support
    ITunes has been uninstalled and reinstalled numerous times, program files and Window files have been checked and deleted.
    All I want to do is update my I4 IPhone

    Quicktime doesn't open either and sends same error message

  • I can't open my Itunes keep receiving error message- The iTunes Library.itl file cannot be found or created. The default location for this file is in the "i Tunes" folder in the "Music" folder

    I can't open my Itunes keep receiving error message- The iTunes Library.itl file  cannot be found or created. The default location for this file is in the "i Tunes" folder in the "Music" folder. I have even tried removing and reinstalling iTunes and it still does work because I continue to receive this error message. Please Help!

    Anyone can help to advice how to solve this issue ?

  • Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help-

    Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…

    Many thanks.
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • When I connect my new ipod nano to my laptop (using windows)I get an error message saying "itunes.exe - entry point not found" I cannot access my itunes , or download a new version. Any ideas what to do or what is causing this?

    I have been given a new ipod nano to replace my much loved but old ipod. When I plug it into my laptop to sync it I get an error message stating "itunes.exe - entry point not found. The procedure entry point AVCFAAssetCreateWithByteStreanAndOptions could not be located in the dynamic link library
    AVFoundationCF.dll" I cannot acces my itunes or download a new versiona as this keeps flashing up. Any ideas? Please help, my life is meaningless without my music!!

    Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?

  • Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days

    Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days, is there any problem ideally or, please leave a reply
    <Email Edited By Host>

    Hi vivekanandanganesan,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you are unable to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    - Ari

  • When I attempt to sych with I tunes I get the following Error Message.  "Itunes was unable to load data class information from synch services. Reconnect or try again later."  How do I fix this?  This started happening after I updated to the latest version

    When I attmpt to synch my Iphone I get the following error message.  "Itunes was unable to load data class informationfrom synch services.  Reconnect or try again later.  This started after I uddated to the latest version of Itunes. What should I do?

    My iPods are working fine...this is just on our iPhone 3GSs....friend said his iPhone 4 was working fine with upgrade. 
    Tried: the winsock reset, uninstall/re-install of iTunes, shut the firewall down.  Even called Apple...and after 2 hours of being told that "I'm savvy and have done everything they'd recommend" still with no fix...
    Still:  Takes over 2 minutes (not hooked up to phone) to open Edit-Preferences-Device...and can't find any backups?!?!  Takes over 2 minutes to even open the phone to change spps, musice, books, etc....but won't let me do anything with contacts...wonder if this is what that error message is about (because I don't actually sync to an email program, I've just kept it all on the phone - mistake). 
    **banging head on table**

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • Error message saying iTunes could not connect you to the Music Store

    error message saying iTunes could not connect you to the Music Store
    Make sure your network connection is active and try again
    someone help!!!!!!!!

    ya, im having the same problem 2, im not sure, maybe the systems down or something, if someone has connected to the music store in the last 12 hrs plz speak up.

  • Ipod nano 4GB (error message in itunes)

    I receive an error message when itunes is up and my ipod nano is connected. The error message says: The file or directory\iPod-Control\iTunes\iTunesDB is Corrupt and Unreadable. Please run the Chkdsk Utility. Also, no music can be transferred to my ipod. At times a window pops-up saying: iTunesLibrary.itl cannot be read because it was created by a newer version of iTunes. I did download the latest version and still dosn't work!
    Can anyone help on the steps to solve this problem?
    Thanks!

    The only advice I can give it restore everything to it origninal setting and from your Itune snyc everything back in

  • ITunes stopped working on Windows 8. Error message 7: iTunes was not installed correctly.

    I have Windows 8. Originally iTunes worked fine, then it couldn't update (said it was unsuccessful). Then it stopped working, so I (after much research) tried a long and tiresome method of removing all Apple products and re-installing them. I did this 3 times and it eventually worked and has been working fine for a few months. Recently, when trying to update, it has said "update successful", but when checking for new updates, finds the same one it supposedly just installed, wanting to install it again. For a few weeks now it has not worked at all, saying "error message 7: iTunes was not installed correctly" when I attempt to open iTunes. I can't bring myself to go through the whole process again of uninstalling and reinstalling everything, it took hours and it clearly doesn't solve the problem. I have no idea what the problem is. Reinstalling only iTunes doesn't work. The support pages have no advice available for my crappy version of Windows.
    Please help me!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    It shouldn't really take that long to do, assuming it goes smoothly.
    tt2

  • Error message saying "iTunes has not been correctly localized for this language"

    When trying to launch iTunes I'm getting an error message saying "iTunes has not been correctly localized for this language.  Please run the English version"?  Any suggestions are much appreciated and thank you in advance!

    Let's try a repair install of iTunes.
    Restart the PC first.
    If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

  • When i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

    when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

Maybe you are looking for

  • Trying to create a fairly simple effect ... Help!

    Okay, so let me see if I can 'splain this clearly and concisely: I'm shooting a short scene for a little 24-hour competition. This is being shot inside a warehouse-style building. No windows. It's set in old mexico. I'd like to be able to cut away a

  • XSLT does not put element into output

    HI Gentlemen, I have the following code segment, reflecting a 4-level hierarchical structure. Only the first two levels are guaranteed to be present; the last two are optional (if pe:scheinuntergruppen_liste is present, then at least one pe:scheinunt

  • How to Import People Tags from WLFG 2011 to PSE 9

    How can I inport people tags that I have created in Windows Live Photo Gallery 2011 into PSE 9? I use Windows 7, and I see that with Windows Explorer properties the WLFG people tags are listed under Description>People and the PSE people tags are list

  • Issue with OHS (EPM) installation on Red Hat 6.4

    Hello Gurus, We are facing an issue with the installation of Oracle HTTP server which comes with EPM 11.1.2.2 using EPM Installer on Red Hat 6.4. When I select the OHS product it says, that the Oracle software is not certified on the current operatin

  • Special education - where can I find apps for iPads?

    I am looking for apps for a high school student who is ELL and SpEd, identified as SLD in reading. He needs a screen reader and speech to text. If anyone has experience or suggestions, I would appreciate your help. The Apple Store website does not se