Debug Event

As soon as I touch anything within the program I get the notification 'Premiere Pro Debug Event' with the error [..\..\src\AudioRender\AudioPrefetch.cpp-87]. Then the projgram shuts down. Am using Premiere Pro CS5 on a newer Windows 7 64 bit machine. Haven't had problems before. Tried clearing memory, reboot, import sequence into a new project... I have only a mix of 1920 px images and GoPro footage plus an mp3 as a sound track. Any help would be a ppreciated!

Ann -it didn't help... Same message appeared after I played sequence about 5 seconds...

Similar Messages

PE 11 new install on WinXP system - Debug event error, can't open program

Hi everyone,
I searched the community for similar errors and followed a couple of troubleshooting steps suggested for older versions of PE, but they didn't work. I just installed Premiere Element 11 on my Windows XP office desktop (also installed PS Elements 11, which works without a problem.) Install went well and I rebooted the system as prompted. Every time I attempt to open Premiere however (I am not attempting to load any video files, I just want to open the program to start a new project), I get the splash screen at first, but after a few seconds of "Loading" and/or "Initializing" a bunch of parameters, the program hangs and following screen pops up:
"Premiere Element Debug Event"
Premiere Element has encountered an error.
[..\..\Src\Core\Preferences.ccp-338]
Continue
When I click on "Continue" the following window pops up:
"Microsoft Visual C++ Runtime Library"
Runtime Error!
Program: ..e\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
The application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.
OK
So, here I am support team... Need more information, lol. I will also add that clicking the OK after the second window pops up often doesn't close the Premiere splash window still visible in the background, I have to CTRL-ALT-DEL and kill it manually by ending the process in Task Manager.
I installed the same program - same s/n - on my home computer as well, with no issues (that's a much newer, and much faster, Windows 8.1 system however.) I think you are entitled to install 2 copies though, right? So this wouldn't be related to too many attempts to register the same software?
Thanks for any help.

umbertob
Wea re not Adobe. We are Premiere Elements users who visit here under our own free will (unscheduled) to help other Premiere Elements users with their Premiere Elements workflows.
Please detail the resources of your Windows XP computer. What edition is it...professional, home premium, or other? You realize come April 2014 Microsoft will discontinue support for Windows XP. Apparently you can continue to use it, but Microsoft points to security risks in that state.
a. how much installed RAM, how much available
b. how much free hard drive space
c. is the video card/graphics card used by the computer up to date according to the web site of the manufacturer of the video card/graphics card.
Did you install the program to the computer default location according to the installation process?
Please review and then we can discuss the details.
Thank you.
ATR

Adobe Media Encoder Debug Event (when exporting audio)

I do alot of vj'ing... I have a good pipeline for exporting short film clips, optimized for the vj software I use.
I export photojpg at 75 quality, at 640x480, with no audio.
However, i'm now trying to export some of the same clips, but with the audio intact.
No matter what audio format and bitrate setting I choose, however, media encoder refuses to export the audio.
I've tried it with a number source videos, with various combinations of source video/audio codec combinations, and I continue to get the same error:
Adobe Media Encoder Debug Event
[..\..\Src\Win\WinFile.cpp-754]
When I unclick audio, each clip exports fine, as normal.
What gives?
-Matt Daly

I'll tryed now everything. If I choose update it tells everything is up to date. If tryed to run patch from: "http://download.adobe.com/pub/adobe/mediaencoder/win/7.x/AdobeMediaEncoderTrial_64-7.0.1-m ul-AdobeUpdate.zip", it runs ok but nothing has updated when I start Media Encoder again.

Problem with PSE9 - Receiving message window - CAHeadless Debuger Event.

In my last request for Technical support (Case # : 0181931685), I have 2 problems. One about inability to remove PSE9 and reinstalling was corrected by following instructions from Tech.Support. The second problem is still with me. The message window CAHeadless Debuger Event is poping up with the message ...\...\Src\DataManager.cpp-410. The window is having one button <Continue>. When I press the Continue button, everithing work and look OK until next time the windows pop-ups. The computer is new Dell Studio 8100 running OS Windows 7 Home Premium 64. Originaly I started using PSE9 on old Dell with Windows 7 Home premium 32 without any problem. Any advice how to stop this un-plessant message comming?
Thanks a lot! George.

Hi all,
this case is closed it was catalog issue. I corrected this by creating new catalog and importing pictures from hard drive. All is now correct.
George

Adobe Premier Pro CS3 Debug event

I have Preimeir Pro CS3 with a Debug Event error
..\..\Src\Audo\monitormixer.cpp-153
what is it, how do i fix it

Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used and your project and output settings

MediaCore Importer Process Debug Event

I have a Xp 64bit computer running CS4. I keep on getting MediaCore Importer Process Debug Event Errors on differnt projects. The error details are sometimes different but usually they say. Src/importer/ImporterInstance.cpp.-641
I have scanned for viruses
I have repaired windows
I have repaired premier
I have deleted and reinstalled premier
I have updated the drivers on my video card
I have looked around here and haven't found much for help. It might be a specific file given me problems but I have not tracked it down yet. It might be a codec problem. I am running out of ideas

My computer was working fine until 2-3 weeks ago. No changes except for maybe a CS4 update. Scanned for viruses nothing but a few cookies.
Supermicro board
dual 2.6 ghz intel quad xeons
8 gigs of Wintec Ram
Nvidia Quadro (dual monitor)
Alesis audio card
Adaptec raid controller
Seagate hard drives (about 2 tb raid 10)
Pannasonic DVCpro Deck (firewire)
Windows XP 64 (just repaired - trying to fix problems)
It is connected to a Cisco Switch for file sharing.
Updated CS4 PP
Most video footage is from gyhd100u but we get footage and video from many sources
I am looking for a post from someone who has had this problem, fixed this problem, or has some insight to what a MediaCore Importer Process Debug Event means.
I have been using Adobe Products for over 10 years and I am very computer savy. Even if you are looking to fix the same problem send me some info and maybe I can narrow it down and fix it for both of us.
Right now I think it might be my video card. When I repaired windows I upgraded the drivers on it now I have even more problems. I am rolling them back right now. If that doesn't work I will rollback premier

Pe 13 debug event keyframe error h-142

When I open my previously saved and working project, I get a Debug Event with a keyframe h-142 message (see below).
The workaround proposed in adobe help under Keyframe.h-142 error | Opening projects does not work. I guess because PE13's .prel files are not in plain text format as PE12 and previously, therefore the workaround with perl will not deliver the required results.
Same issue with ALL backup files of this project...
Any suggestions?

I was able to fix the file with the information from post Re: Elements 10 Error: d:\pre\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142
Here are the steps I performed:
1) rename my corrupt.prel file to corrupt.zip (when opening the file in notepad++, I saw a lot of gibberish and thought the file might be zipped, which it is. I am not sure whether this is only the case in PE13).
2) unzip the corrupt.zip and rename it to corrupt2.prel
3) download perl and run the following commands:
C:\Perl64\bin>perl -p -e "s/([-0-9]+?),([0-9]{12,24})/$1.$2/g" corrupt2.prel >corrupt3.prel
C:\Perl64\bin>perl -p -e "s/([-0-9]+?)\.([0-9]{12,24});([0-9]{15})/$1.$2,$3/g" corrupt3.prel >corrupt4.prel
4) Open the file in notepad++ and
search for ",," and replace it by ".,"
search for "0,5" and replace it by "0.5"
and save the file
There, that did it for me. The fixed file does not have to be zipped again for it to open in PE13.

An error has occurred while opening the Premiere Pro CC 2014: Premiere Debug Event

An error has occurred while opening the Premiere Pro CC 2014: Premiere Debug Event
[c: \ cloudroom \ releases \ 2014.9 \ shared \ adobe \ mediacore \ mediafoundation\API\in
I don't know what to do, any help?

Delete the Effect Presets and Custom Items.prfpset, located in
C:\Users\<username>\Documents\Adobe\Premiere Pro\8.0\Profile-<username>
when succesfull make new project and import old one into new one.
Might need to reset current workspace and pull down the audiotracks first to reveal videotracks.

CAHeadless Debug Event for Adobe Photoshop Elements 12

I am getting this error periodically (every 5 min or so).
What is interesting is that Adobe Photoshop Elements 12 is not even open and yet the following error appears:
The error window is named "CAHeadless Debug Event"
Inside the window it says;
CAHeadless has encountered an error.
[..\..\Src\VideoFrameFactory.cpp-233]
My machine:
Windows 7 Home Premium Service Pack 1
Manufacturer: iBUYPOWER Computers
Processor: Intel(R) Core (TM) i7 CPU [email protected] GHZ 2.83 GHZ
12.0 Gig Ram
64-bit Operating System
Help?
-Hppysnshn

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues. Here is a link to a page with options near the bottom to help make contact:
http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp

Getting Premiere Pro Debug Event message when trying to open project

I cannot open my project any more.
Last thing I did was saving, then exporting when Premiere pro CC crashed. Now I cannot open the file and also not all Adobe Premiere Pro Auto-Save files.
I used an AVI file exported from another Premiere project, 2 iPhone videos and an MP4 video from another mobile phone plus a WAV file for sound (home made music video).
Does anybody have an idea what I can do?
I deleted the files in C:\Users\...\AppData\Roaming\Adobe\Premiere Pro when Premiere didn't start.
The Debug Event appears everytime I start the project and when I start Premiere and open the project afterwards.

This is caused by an update to iCloud. More info here: Crash with keyframe.h-146 error when you open a saved project

Debug Event : Premiere Pro has encontered an error. [..\..\Src\PPixhandleUtilities.cpp-114]

Hello,
I have problems in Adobe Premiere CS3, as below:
1. =================================
Debug Event:
Premiere Pro has encontered an error.
[.. \ .. \ Src \ PPixhandleUtilities.cpp-114]
2. =================================
Adobe Premiere Pro is running very low on system memory. Please save
your project and proceed with caution.
================================================== ======
I've tried to reinstall Adobe Premiere of her, but the problem persists.
What should be done to solve this problem which paralyzes all my work?

How to repair projects that get a "TickTime.cpp-290" error after opening a specific project.

"CAHeadless Debug Event" Error message

I have Adobe Photoshop Elements 9.0 installed on my Windows 7 computer and have recently started getting a message that I believe may be associated with that program. The message reads "CAHeadless Debug Event" "CAHeadless has encountered an error - [..\..\Src\DataManager.cpp-410]"
Does anyone know what may be causing this message and how to cure it. I am able to click the Continue button and everything works as it should but it is a little annoying.
Thanks
Patrick
Message title was edited by: Brett N

I am also having the same CAHeadless Debug error on PSE 9.
Switching catalogs does not help.
Turning off face recognition does not help.
I have looked through the forums and on the internet and it seems that this is a common problem for PSE 7, PSE 8, and now PSE 9.
Does anyone have a solution?

Premiere Pro Debug Event - Premiere Pro has enconuntered an error.[..\..\src\TickTime.cpp-290]

Ho salvato un progetto Premiere Pro CC (2.2014) tre volte successive con i nomi: telecinema1.prproj, telecinema2.prproj e telecinema3.prproj. Tutto ha funzionato regolarmente e per fortuna ho esportato tutti i file e anche alcuni _copiati con Project Manager.
Ad un certo punto però quando ho cercato di riaprire il n.3 mi è uscito il seguente avviso: Premiere Pro Debug Event - Premiere Pro has enconuntered an error.[..\..\src\TickTime.cpp-290] con relativo crash.
Non mi sono preoccupato e ho provato ad aprire il n. 2, ma anche questo e poi anche il n. 1 mi hanno dato lo stesso problema.
Ho riscontrato che si tratta di un errore ricorrente, ma non ho trovato nessuna segnalazione con TickTime.cpp-290.
Cosa faccio? Grazie

How to repair projects that get a "TickTime.cpp-290" error after opening a specific project.

Debug Event Error

About two weeks I asked for help. Hunt kindly responded with a request that if it happened again I am to give him certain information. I tried to do so by replying to his email, but for some reason it is being returned as undeliverable, so here are the basic messges again:
Quite frequently, I receive the following error message:
Premiere Elements Debug Event.
Premiere Elements has encountered an error.
[..\..\src\PlatformWindowsManager\PlatformWindowsManager.cpp-132]
The only option presented is a button which, if clicked on, exits the application without saving the content.
What is happening here? Obviously, this becomes very aggravating after a while.
Many thanks.
Walter
And here is the email I could not send to Hunt:
Hi Hunt,
Its happened again. Here are the events.
I had been capturing files from my DV video camera for about 3 hours. After each capture, I saved the captured file, opened a new file (not necessarily in the same folder) and started another capture.
I had just completed a capture and saved it and moved the timeline slider to be able to check one of the scenes (I don't remember if I actually pressed the Play button.) when the message appeared again. As before, when I clicked on "continue" the app shut down.
My assets are:
Processor: 2.40 gigahertz Intel Core2 Quad Q6600, 64 kilobyte primary memory cache, 4096 kilobyte secondary memory cache
Memory: 3072 Megabytes Installed Memory, Slot 'DIMM0' has 1024 MB, Slot 'DIMM2' has 2048 MB
Main Circuit Board: ASUSTeK Computer INC. P5K-E Rev 1.xx, Serial Number: MS1C81BP5K01234, Bus Clock: 266 megahertz, BIOS: American Megatrends Inc. 0906 12/10/2007
Drives: 1550.33 Gigabytes Usable Hard Drive Capacity, 1195.40 Gigabytes Hard Drive Free Space
           HL-DT-ST DVDRAM GSA-H10N SCSI CdRom Device [CD-ROM drive]
           3.5" format removeable media [Floppy drive]
           Canon MP Memory Card USB Device [Hard drive] -- drive 2
           Maxtor OneTouch II USB Device [Hard drive] (300.08 GB) -- drive 3
           ST3500320AS [Hard drive] (500.11 GB) -- drive 0 (C Drive)
           ST3750330AS [Hard drive] (750.15 GB) -- drive 1
OS: Windows XP Home Edition Service Pack 3 (build 2600)
Display: ATI Radeon HD 3800 Series [Display adapter], ViewSonic VP930 Series [Monitor] (19.3"vis, s/n PQ8053603156, September 2005)
MultiMedia: ATI Function Driver for High Definition Audio - ATI AA01, Panasonic DVC Web Camera, SoundMAX Integrated Digital HD Audio
I hope this will help - many thanks
Regards,
Walter

Walter,
I would assume that the e-mail notification feature is the little notice of a new reply to a post, that has been checked with the e-mail notification. To contact me, either the e'dress in my Profile, or an Adobe PM (Personal Message) sent from my Profile should reach me.
Now, with your error message, go to the Event Viewer (located in a couple of different places, depending on one's OS), but usually in the \\\System32 folder. It's also accessible from Programs>Utilities [?]. I have a shortcut on my Desktop, the moment that I get a new computer, so I'll have to look for it specifically, and then can only tell you where it is in XP-Pro SP3 - file name = eventvwr.exe.
In its opening screen, you'll see two windows. Look to the left and find "Application," and "System." Dbl-click on Application first, and you'll see a long list of programs and Processes. Scroll down, until you see some yellow triangles, and red circles with a white X. The name will begin with "Error," while the yellow triangles will read "Warning." Find some of these around the time/date as your crash. Dbl-click on each to get a dialog box. There may be useful info in there, but if there are any links, please follow those and read very carefully. Much can be contained in those links.
You might be better to do this, as soon as the program has thrown the error, and crashed. Then, you do not have to search down into the lists. Also do this for System, as well.
Doing this might lead to some clues into your mystery.
Screen-cap of Event Viewer:
Good luck,
Hunt

Debug Event when importing HDV footage

In short:
When I try to import HDV footage into a project (.mpeg format),
I receive the following message:
Premiere Pro Debug Event
premiere pro has encountered an error.
[..\..\src\time.cpp-105]
Subsequently premiere fails to import the files...
I first noticed this problem last week, so I thought it might
be related to a product update. But even when uninstalling Premiere
Pro and re-installing it (thus being version 3.0) the problem
still exists. Updating to 3.2 doesn't solve the issue either.
Does anyone recognize this issue?
regards,
Reinout van Schie

Perhaps
this?
Cheers
Eddie
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