Decent Mac OS 10.9 HP Officejet J6400 scanning software

Up until Mountain Lion or Mavericks I used to use a nice scanning utility from HP called HP scan that added to the OS X built in capabilities for my OfficeJet device. That software is not compatible with Mavericks and the scanning interface provided by Mac OS is just awful.
Does anyone know of simple scanning software that will work with the HP OfficeJet J6400 series and Mac OS 10.9?
I have to scan a lot of receipts for work and loved the control and multi-file support of HP Scan.

Thanks for the info. I've started using Image Capture and it is working good enough. I haven't been able to find a suitable HP Scan download and for my purposes I'm not going to pay for the VueScan software (although I'll keep it in mind in case my needs change).
Image Capture gives me the basic control I was looking for, just have to get used to the different interface than what HP Scan had.
I guess they call this progress.

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HP Officejet 4635 Scan Software says Device Not Found

I just successfully installed my new HP Officejet 4635 and can operate it wirelessly. I am able to print and I can scan if I use the buttons on the device itself to tell it to scan. However, when I try to load the HP software, it says "Device Not Found". I tried using the HP Scan and Print Doc and it says everything is fine, but I still cannot load the HP Scan software. I need to be able to scan multiple pages into one file, and I cannot do this by using the control panel that is on the device itself. Anyone else have this problem?

Hello lookinforhelp, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help, but I do need a little information first. I am linking a couple of HP Support documents below that will show you how to find which operating system you are using. Also, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How do I change an hp officejet j6400 printer change from color to black and white? I have a Mac 10.8 OX system

How do I change an hp officejet j6400 printer change from color to black and white?
I have a Mac 10.8 OX system

Hi JasperNM,
You may access a card within the cart reader by mapping a network drive to access it, then you may transfer the fies to your Mac.
First locate the printer IP address as following:
Follow these steps to print a Wireless Network Test Report, the IP address will be listed within that report:
On the control panel, press the Setup button ( ).
Press the Right Arrow button ( ) to scroll to Network Setup , and then press the OK button.
Press the OK button to select Print Network Settings .
Press the Right Arrow button ( ) to scroll to Wireless Test Report , and then press the OK button. The Wireless Network Test Report prints.
Now map a network driver by following the steps below:
Click the Finder icon on your Mac.
Click the Go menu.
Click on Connect to Server.
In the Server Address field enter “smb://ipaddress of the printer” and click on Connect.
You will be prompted to enter the password. leave it as is and click on Connect.
The Memory card will be mounted as a disk in the Finder.
Shlomi

Can the mac air print to HP OfficeJet Pro 8600 Plus Wireless e-All-in-One?

Can the mac air print to HP OfficeJet Pro 8600 plus Wireless e-all-in-one?

AirPrint is an iOS 5 protocol. It is not used on the Mac or Lion. What you *can* do is add the wireless printer to you network and print from the mac using that.

Unable to fax from mac with Yosemite on HP Officejet 8600 Plus :(

Ever since I have updated to yosemite I have been unable to fax from mac with Yosemite on HP Officejet 8600 Plus
Please help and provide needed update....

Hi @JediTiger,
Thank you for visiting the HP Support Forums. I see you are running into some fax issues with you HP Officejet 8600 since upgrading to the Mac Yosemite 10.10 Operating system. Please go ahead and get started below:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP Officejet Pro 8600 series Full Feature Software and Drivers
I hope this helps, please let me know the outcome!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Officejet j6400 drivers installed, printer offline

yes I purchased a new acer with windows 7 wireless, my he officejet j6400 disk said it did not support win 7 so downloaded and installed with success however at first said old computer wireless ip address conflict, now says printer off line

Hi rockyp,
Please download and run the Print and Scan Doctor from the link below. Let me know what errors you receive?
http://www.hp.com/go/tools
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Officejet Pro 8600 Plus - Scan software doesn't have 8.5x11 letter size option

Just bought a new Officejet Pro 8600 Plus.
The included HP Scan software will only let me choose A4 or A5 paper sizes (as well as 6x4, 7x5, 8x6, 10x8). No 8.5x11 option, which is what I want to use most often. (this is from the dropdown options after clicking the "Scan..." button)
Is there something I'm missing? I'm generally pretty good at figuring this stuff out, but I haven't even seen this issue mentioned on forums, so I'm confused.
Also, when using the Scan To Computer function directly from the printer, I get the same result - it will scan my 8.5x11 document and output an A4 size file.
I'm running Mac OS X 10.6.8. I have installed all software and firmware updates I could find. I have my printer's region set to Canada, and bought the machine from a Staples in Canada. Wondering why I can't use any North American size formats?

@Simple1234 - I have reinstalled the software from HP's website, and no change. (it's actually the same version that came on the installation CD - 12.23).
@Sethaniel - I have definitely tried every combination of settings in those drop down lists, so that's not it.
Ruling out OS issues, my girlfriend is running 10.8, and the HP software is doing the same thing on her computer.
Using the System Preferences scanning method, I can choose paper sizes if set to scan from document feeder. If I change to flatbed, I have the option to manually type in the dimensions I want, but then I'm forced to manually drag the crop area to which 8.5x11 portion of the flatbed it will scan. Again, there's no way to just have the flatbed scan a letter size document automatically when placing the page at the top corner of the flatbed, where it shows you to place the page for letter size.
This seems like the most basic function of a scanner! I'm really perplexed by this. I would imagine most people in north america would just want to place an 8.5x11 sheet of paper on the flatbed and have an easy way to scan the correct size with no added fuss.
Printing works fine, and I can choose letter size, and many adjustable settings, so I think this is just a problem with HP's scanning software. I have tried all the usual basic steps, like restarting my computer & the printer, reinstalling software, running software update, looking through all the settings in the HP Scan software, any global settings I could change in System Preferences, tried using a different computer and OS X version, googling the issue, and posting on this forum.
Any other ideas?

HP officejet 7410 scan problem

HP Officejet 7410 scan option was working fine till now. When I push 'Scan' botton on printer it comes up with the following message"You need to install or run HP software for this feature". Other functions work ok. Any suggestions woudl be appreciated. Tx

Hi @jerryoz,
Welcome to the HP Forums!
I noticed that you cannot scan with your HP Officejet 7410. I am happy to help!
Some questions for starters:
What Operating System are you using? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
Are you able to make copies with your printer?
In the meantime, if you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet 4630 scanning to Chromebook

Hi
I have just bought a Officejet 4630, primarily to use with my (Toshiba) Chromebook
However, when I want to scan documents to my Chromebook it asks if the software is loaded on to the Chromebook but I don't know how to load it on?
Also, how would I load scanning software to my Android tablet (running Lollipop) and Tablet (running KitKat)?
This question was solved.
View Solution.

Hi @ UpperSydenham
Welcome to the HP Forum,
So I understand you are having an issue with scanning and the software required. The first obstacle is with software.
Unfortunately software can not be installed on the Chrome operating system and the same can be said about Android devices. I'm sorry this answer seems bleak, but all is not lost.
I would like to address the android devices first.
Yes, they cannot install software but they can install apps (yeay)
HP has created the All-in-One Printer Remote for the android devices. It is Free and can be found in the Google Playstore on both you devices. (Android version 4.0 and higher)
You still wont be able to scan from the front panel of your 4630, but load the document in the feeder, or place it on the glass as if your were going to scan that way. once the document is in place open the All-in-One printer remote app.
The first time you do this you may have to select your printer. Once that is done you will see several options, and the one that will save the day is scan. Touch this and it will scan the document to your tablet. make any adjustments as needed then save the document or picture. If you encounter any "hiccups" with this please let me know.
Now for the chrome book.
Bottom line: Chromebooks do not support drivers and the printers were not originally designed to work with that particular OS. There is Webscan. Webscan may have unpredictable results, as it wasn't designed with the Chromebooks in mind. Scanning from the chromebook isn't supported.
The following steps work on a MAC or a PC and may not work with the Chromebook, but it is worth a try.
1. Touch the wireless icon on the printer and take note of the IP address.
2. Open a new browser on the chromebook
3. In the address bar type the printers ip address and press enter (return,go, ect...)
If all goes as planed you will reach the printers EWS (embedded web server). If you do not Please let me know we may have to go through some basic network trouble shooting.
4. Once in the EWS you will be on the Home tab, you will notice others. Click on the tab labelled Scan
This is the Webscan.
If you get a message about it being disabled, click or touch the Settings tab.
now touch Security (column on the left) Please do not get tempted with the section that says password
I have encountered nothing but pain an misery when a password is added to the printer.
Then touch Administrator Settings, you will now see to the left a little box to check so that webscan can be enabled.
Check the box and click Apply.
5. Adjust settings and click or touch scan at the bottom of the page. Once you see the image on the right, save it. (This is the part that sometimes does not work well on the Chrome OS)
What I would do, is use the AIO (All-in-One Printer Remote). It has the capability to share the scanned item. The one i am suggesting is your email. once the Item is in your email you can easily access it from the Chromebook.
If you have any questions, issues, or difficulties, please feel free to contact me.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

How can i scan to a pdf file using hp officejet 4500 scan feature

how can i scan to a pdf file using hp officejet 4500 scan feature. only give a jpg or bit extension

pf1tarac wrote: how can i scan to a pdf file using hp officejet 4500 scan feature. only give a jpg or bit extension
Hello pf1tarac, I don't believe that is possible. In order to create a PDF file, you would need Adobe Acrobat or some other PDF compatible product to save a scan to the PDF format.
There are some free PDF programs available. Here is a link to one of them.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Problem installing officejet pro 6830 software on my iMac running Snow Leopard

Greetings, I have a problem installing officejet pro 6830 software on my iMac running Snow Leopard. When I insert the HP software disc onto my iMac, and go to the HP website, it says:
"403" Ooops! Request forbidden...
Any possible solutions to this? Thanks for any feedback...

Hi @RNOjetnow ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with needing the drivers for the 10.6 Snow Leopard OS. You should be able to install the Apple Drivers just by connecting the USB cable.
Here is a document that might help.
Hope this helps you install the drivers.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HT1338 I have a Mac OS X Version 10.5.8. Just updated my iphone 5 & can not back anything up from itunes because my software on my mac is not up to date. What software should I now have to be up to date? Im so confused by all that is offered! PLEASE HELP

I have a Mac OS X Version 10.5.8. Just updated my iphone 5 & can not back anything up from itunes because my software on my mac is not up to date. What software should I now have to be up to date? Im so confused by all that is offered! PLEASE HELP ME.

Hi
You need to upgrade to the next OS 10.6 Snow Leopard by purchasing the DVD online.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
and once installed, use Software Update
- to update to 10.6.8
- and update your iTunes.

Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be ab

Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be able to download the srtony adobe.

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Mac book pro -intel duo - will my old software work with it?

Not sure if I should get the 2.4 GHZ Intel Core 2 Duo Mac book pro as I have heard old software will not work on it and I really do not want to have to buy new software, just to add on to the cost.
Can anyone help.
The software I have that I want to work with it is:
Micro Soft Office Version 10.0.0
Photoshop Version 7.0
Final cut Pro HD Version 4.5
I am have OS X TIGER 10.4.6 although the operating system that will come with the new Mac book Pro will be leopard - I guess.
Can any one help with my dilemma?
THANKS

Microsoft Office v.X will work fine, Adobe Photoshop 7 should be able to do its thing as well although you might have problems installing it (some of the Adobe installers don't work right). However, it's not recommended that you use less than FCP 5.1.
Sure having to upgrade software is a pain and can substantially add to the cost of transitioning to Intel system but as time most applications will need to be upgraded anyway. It just pushes the costs forward a bit. Just remember you pay upgrade costs and not new package costs.

Decent Mac OS 10.9 HP Officejet J6400 scanning software

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