Decided to update Ipad Mini 2 on IOS 7.1. ,  After removing ITunes software writes, could not restore Ipad. An unknown error occurred (3004). Help please!

Decided to update Ipad Mini 2 on IOS 7.1. ,  After removing ITunes software writes, could not restore Ipad. An unknown error occurred (3004). Help please!
Ipad mini 2. update from ios 7.0.6 to ios 7.1

See if this troubleshooting page helps : http://support.apple.com/kb/ts4451

Similar Messages

  • TS1424 I keep getting a message saying, " the ipad software update server could not be contacted.  Unknown error occured (-23).  What can I do?

    I'm trying to restore my ipad, we forgot the passcode.  I get into iTunes, and click on the update and restore button.  After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23).  What can I do?

    Temporarily disable any security software on the computer and try again.

  • TS3694 iPod could not be updated.An unknown error occurred(6).Help please!

    Just as the title says.Ask me for additional information if needed.Thanks for helping

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 Unable to upgrade ipad version 3.2.2;requires iTunes 10.6.3 but this won't download. Tried to restore but get "unknown error occurred (3194)". Please can anyone advise? Thank-you, Rosemary

    Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
    Thank-you,
    Rosemary

    Have you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.

  • TS3694 I am unable to restore my iPad. Unknown Error occurred (3004)

    I am unableto restore my mini ipad. The message "The iPad, "iPad" could not be restored. An unknown error occured (3004)

    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

  • HT201210 Have not updated OS in iPod touch. Have OS 2.2.1. Get error message "Joe's iPod could not be restored. An unknown error occured [-1].

    Have not updated OS in iPod touch. Currently have OS 2.2.1. When trying to update to iOS 4.2, I get an error message "Joe's iPod could not be restored. An unknown error occured [-1]." Please help...

    That often indicates a hardware problem with the iPod, but it can also be caused by security software blocking access to the update. Try this article and see if that helps:
    Troubleshooting security software issues
    If not, then your iPod may be defective and will need replacement. Apple still offers replacement pricing for old iPods, but it might be more cost-effective to put the money toward a new iPod touch. You'd pay a minimum of $99 US for a replacement, but you can get a refurbished 8GB 2010 model for $149 US.
    Regards.

  • HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

    my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
     Cheers, Tom

  • Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

    Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • The iPad "iPad" could not be restored. An unknown error occurred (1)

    I tried to update my iPad 2 (Wifi, 3G) to ios 5.1.1 over the air. I left it running at night because it said approximately 3 hours to download. In the morning it had the connect to itunes symbol (Basically in restore mode). I have tried restoring it and it runs well until it gets to restoring iPad firmware. It gets stuck here for maybe an hour and eventually says " The iPad "iPad" could not be restored. An unknown error occurred (1). I have tried it on three different computers running windows 7 and MAC OS but i get the same result. We dont have any apple stores or service centers in my country. It is a relatively brand new iPad as i have only had it for about a month, it has not been jailbroken or anything. So i really dont understand why this is the case. Apple doesnt seem to have any solution for this from what i have googled. Is there anyone who has succesfully overcome this problem. Please help. Apple you need to get your act together because it is soooooooooooo frustrating and you dont seem to be doing anything. I have wasted 3 days trying to get this thing to work and nothing.

    FYI - This is an iPad user to user forum. Apple doesn't read the forum posts.
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • TS3694 The Ipad "Ipad" could not be restored. An unknown error occured (3014) how to fix

    I tried updating my Ipad to ios 6 and got a error while during the process and now it says I have a Ipad that needs to be restored if I click restore I get The Ipad "Ipad" could not be restored. An unknown error occured (3014) how can I fix this issue I updated Itunes to newest version and tried to hold down sleep/awake and Home button to reset Ipad and tried redownloading software onto another user itunes same thing please help thanks.

    Place the iPod in recovery mode and then try to restore:
    http://support.apple.com/kb/HT1808
    Also see here:
    http://support.apple.com/kb/TS3694

  • HT201210 First app store behaved weird than total crash! Ipad could not be restored. An unknown error occured (9)

    I upgraded my new Ipad to OS to 6.0.1 today.
    Right after update visual feedback on app store was simply not there.
    You press install, it does not give you the "now installing" feedback. Yet you find out that the program is installed after couple of minutes!
    Right after this I started to wish for 6.0.X or so...
    Then I tried Nasa Spacecraft 3D app which was already installed.
    The program run fine, then while the camera was active, Ipad decided to reset itself... over and over and over again...
    I did the home and sleep button gimmick, no result... never booted up again but got stuck in reset over and over again mode.
    I tried to connect to itunes and recover the pad but not use... The following image is the heartbreaking message from iTunes...
    When you press "More Information" you simply get to reach this topic which is seemingly unrelated, yet I posted this here..
    Will take it to the service first thing tomorrow, but Apple is about to lose a lot of hard earned credit on my side

    Guys,
    I am facing simlar issue. Could you pls let me know if are able to solve your iPad issue. I also download the iPad2_2_4.3.2_8H7_Restore.ipsw and tried to Restore using shift-->Restore and selecting the downloaded file. Following sequence take place:
    Extracting software
    Verifying iPad information
    Preparing iPad for restore
    Waiting for iPad
    Preparing iPad software for restore
    Restoring iPad software
    The iPad 'iPad' could not be restored. An unknown error occured(2).
    At the end, i'm still not able to Restore my iPad. Pls not that the "Update" option is always disabled and therefore i only get an option to Restore which is not working.
    FYI, i am using PC with WinXP Professional with SP3. iTunes latest version 10 and iPad 2 with Wi-Fi and 3G model in India.
    Plzzzzz help.
    Thxs

  • The ipad"ipad" could not be restored. An unknown error occured (16). How do I resolve this error?

    The ipad"ipad" could not be restored. An unknown error occured (16). How do I resolve this error?

    Your error code falls within the 10-47 range mentioned here.
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device
    Related errors: 1015, “The required resource can't be found.”
    You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.

  • TS3694 the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Ipad could not be restored. An unknown error occured (9)

    so just got my brand new ipad 2, plugged it into Itunes for the first time, setting up the name and everything and see that there is a ios 4.3.2 update
    then I just click on the button to update, it download the updadet and start the update process
    somehow it failed, so now the ipad is in recovery mode.
    unplug and plugged it back in, it say to Restore the ipad, I click yes, go all the way until there is an apple logo with progress bar then everytime it give the above error with differents number, sometimes (9), sometimes (37)
    anybody know how to solve this ?
    thanks

    Guys,
    I am facing simlar issue. Could you pls let me know if are able to solve your iPad issue. I also download the iPad2_2_4.3.2_8H7_Restore.ipsw and tried to Restore using shift-->Restore and selecting the downloaded file. Following sequence take place:
    Extracting software
    Verifying iPad information
    Preparing iPad for restore
    Waiting for iPad
    Preparing iPad software for restore
    Restoring iPad software
    The iPad 'iPad' could not be restored. An unknown error occured(2).
    At the end, i'm still not able to Restore my iPad. Pls not that the "Update" option is always disabled and therefore i only get an option to Restore which is not working.
    FYI, i am using PC with WinXP Professional with SP3. iTunes latest version 10 and iPad 2 with Wi-Fi and 3G model in India.
    Plzzzzz help.
    Thxs

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