Decision Step Workitem Layout

Hello,
can anybody provide me with a solution how to change the design of an decision step?
I have to different decisions available, when I am opening the workitem in my SAP inbox, I want them to have different background colors, so that it is easier for the users to get the right decision.
Thanks a lot for your help,
Christoph

Hi Christopher,
There is a solution for this.
I think better to create your own decision box rather than to go for the standard one.
In that case you have create you own DECISION layout with the buttons and other layout that you want in a module pool program and attach that module pool program in the ACTIVITY (dummy one) that you have created.
There go to the display tab and give the name of the Module pool program at the Display tab and at the timje of execution there wuill be another tab with the page that you have created.
If you liem to have this solution, then please reply me, I would know you kore about this topic.
Award points if useful.
Regards.
Abhijit.
[email protected]

Similar Messages

Decision step workitem is not created

Hi Friends,
I have created one simple custom workflow , it contains two steps
Decision and maill step , once decision step is executed mail should have to go.
In decision step , user1 is used and in mail step user2 is used. I am exeuting the workflow from user1 Now it is working fine.
But the problem is No decision step workitem is created in user2. In the case , in decision step, user2 is used and in mail step user2 is used. I am exeuting the workflow from user1
Please give suggestion.
Regards ,
Krishnan R.

Hi,
The possibilities might be,
1. Check in the decision step that what type recipient type u selected.. If WFINITIATOR is choosen then in this case all the time the workitem...will jst go to the initiator who ever tryies to execute the workflow.
2. If you are using user then just make sure that the user you are using is a dialog user. you can check this in su01 txn.
3. If you are using expression in the step then make sure that you concatenate US to the user name you are trying to user in your case it should be 'USUSER2'.
4. Also makse sure that the in SWU3 the task generalization is customized with respect to decision task.
5. Also make sure that the user has right authorizations to receive the workitem.. Authorizations issue can also be one of the factors.
By the way if the workitem is not going to user2 then to whom it is actually sent... check in the wf log from swi1 txn.
Regards
Pavan

Decision step with method before workitem execution

I have a decision step, which uses method before workitem execute uses BO Bus2094 - 'Display' method.
When an agent receives a workitem, try to execute the workitem 'Getting an information message 'Error when starting submethod'.
When i see the information of the error -
"At least one submethod could not be processed.
See the technical Workflow log to determine the error cause."
When i check technical log of workitem, 2 steps are in error mode.
1. Dialog work item executed - Error when starting submethod
2. EXECUTE_METHODS - System error in asynchronous method start
This is happening in Quality system, not in DEV system.
Any inputs to resolve this.

Hi,
@Sivagami: I wonder, how a container element e.g. BUS2094 that was passed to a copy of the DECISION task is automatically executed just before the decision dialog? Good stuff, if it works like this, I'll try this at a later time.
@Indira: Depending on the Release and such things I have expirienced several smaller bugs regarding the decision steps, especially when extending the data flow (from/to workitem), using the in-place-decision Workitem exit. So maybe you're already doing everything right, but just the inbox doesn't works as designed.
To work around this problem, you could enter the object methods as a secondary method, which then will display the Sales document in a separate window,
or you follow the proposal of Sivagami. If the Sales document doesn't seem to appear, you could enforce the display, by globally substitute the business object DECISION to one of your own, re-define the object's method Process that read the business object fromt the work item container and executes it's display method, which is basically the same result you'd like to have.
Best wishes,
Florin

Error Handling in workitem---user decision step

HI Experts,
I have created work item through user decision step. In that decision i have given Approve & Reject Option
now when user click on Approve that i need to do some validation based on this i need to give error also at same time i dont want to complete that workflow...i want that after getting error user must recity that error and than come back again to inbox and execute that workitem... I tried it but i am not able to do this...can anybody pls provide the hint for this requirement.
Thanks & Regards,
Taran

Hi Pavan,
I am confused i your third point.
. In the Approved branch of the Decision step check for the condition , if it fails then raise the exception.that you have define in the Point 1. in the exception branch insert the logic so that the condition becomes true, after that step insert one more decision step.
how i 'll raise the raise the exception do i need to create and task or any other step.
also can you please explain below point in detail.
in the exception branch insert the logic so that the condition becomes true, after that step insert one more decision step.
also i am working into SAP CRM 2007 web UI environment.
Please advice.
Thanks,
Taran

Cancel and keep workitem in ready state in user decision step

Hi,
In a user decision step,there is a default option 'Cancel and keep the work item'.
Now clicking on this option, the workitem goes into "Inprogress state"
whereas i want to keep the workitem in "ready state" after i click on the option 'Cancel and keep the work item'.
I am trying to modify the Process method of Decision Object type to incorporate this funcationality by using FM "SAP_WAPI_PUT_BACK_WORKITEM.
but im getting the error that this FM cannot be used at runtime.
Place where im trying to call this FM:
After the FM'SWU_PROCESS_MANUEL_DECISION'
I am getting the value of RESULT.
If result is SPACE or sy-subrc is not 00 then i am calling this Fm which takes Wi_id of the userdecision as input.
Kindly help
Regards

Hi,
Let me ask you this. Why you need to have this in "Ready" state, Not in "IN PROCESS" state. Anyway, the witem is still there in the user's inbox, and if you have any deadline monitoring, then this is also taken care with "Cancel and keep xxxx". So, i think, functionally you'll still be better with the existing functionality.
And, with all this, if you are still trying to change, then i think it's NOT possible. If i understand correctly, you are trying to use the FM "SAP_WAPI_PUT_BACK_WORKITEM" within the PROCESS method. And, if you understood the functionality of how this works, you are trying to set the status of the SAME witem for which you are executing the PROCESS method.
THe way i understand the behind-the-scenes process, once you make a decision and save, this method is the one which in turn sets the witem status. And within that, you CANNOT capture the status as it is yet to be posted to the Witem tables.
Probably, after this decision step, use a different background task with the above FM to set the witem status to "Ready", BUT NOT IN THE SAME METHOD of PROCESS.
Also, it's not advisable to change this std. method.
Hope this helps you. Reply,if you need more info.
venu

Decision Step In Work flow

Hi Workflower's
Thanks a lot for all your reply!
I'm having one problem in Decision step when work item is generated and placed under SAP inbox while user select particular work item then decision option "Choose one of the following alternatives" Approve / Reject / Cancel need to be displayed under the same screen in down side but it's going to next screen and showing the Approve / Reject / Cancel.
I should display these decision in the SBWP screen at downside instead of going through double clik and showing that
Whether it's possible if please provide me details how to solve.

Hi,
Do you mean you want to show in the Reading pane of SBWP rather than double clicking the workitem in SBWP.
Its not a mail... it will be a work item so you have to execute the work item.. and its a must. thats a difference between work item and a text mail
Hope this would help you.
Good luck
Narin

Terminating Event with Decision Step

Hi,
In our purchase requisition approval workflow, I need to have a decision step in which to prompt approver to either approve the req. or reject the requisition. In this decision step, I need for it to have terminating events for "SIGNIFICANTLYCHANGED", "RELEASE", "REJECT" and "RESET".
First, I copy the generic decision task 8267 to my my own custom decision task. Then I added a BUS2009 in the container, releasecode and other needed elements. In this custom decision task, I was able to add these terminating events that has been defined in the BUS2009. I was able to setup binding, except the one binding
Terminating Event ->   Task
&_EVT_OBJECT&      ->   &_WI_OBJECT_ID&
Since the &_EVT_OBJECT& for the terminating event is BUS2009. And the custom decision task &_WI_OBJECT_ID& is DECISION business object. They're incompatable business object. So I replaced that binding with
Terminating Event     -> Task
&_EVT_OBJECT&    ->   &PURCHASE_REQ&
After all the configuration has been setup. I created a new purchase requisition. Upon the RELEASESTEPCREATED event, it create a custom decision workitem in my agent's inbox. When I triggered the "RELEASE" event, it is however not terminating my custom decision workitem. The workitem still sits in the agent's inbox waiting to be execute.
Is it possible to setup terminating events for decision step? Any kind of suggestions or inputs would be greatly appreciated.
Thank you.
Jennifer Tran
System Analyst

I will suggest you to create a fork with 2 parallel branch and 1 necessary branch. Put the approval step in 1 branch and the wait for Release step event in another branch in this way you can suffice your requirment.
Thanks
Arghadip

Link in User Decision step not showing correctly in UWL

Hi SAP Experts,
I have a requirement to add a link in a user decision step, this link triggers a custom webdynpro for additional input. When I access the workitem from Business Workplace, the link is showing fine. But when I execute the workitem in UWL, the link is not displayed, instead the code is shown (<a>...</a>). Please advise on what I should do to have the link working. Thanks in advance.

Hi,
This same thing was just recently discussed. I just cannot find the thread anymore (well, in that thread there was not really any solution). Basically the hyperlinks in work item do not seem to work in UWL as they should. I don't know if there are any way to make them work. My suggestion is to not use the hyperlink at all and replace that with an action (=button) to the task in the UWL. This can be achieve quite easily by simple XML configuration in portal. If you have worked with UWL this should be quite straightforward for you, or if there is a consultant at the site, who is familiar with UWL, this should be simple for him/her.
Regards,
Karri

Looping a single branch in User Decision Step

Hi All,
Can anyone tell me is looping possible for a single branch in user decision step in a workflow?
If yes, How?
I want like to loop the step cancel and keep workitem inbox.
Whenever the user clicks cancel and keep workitem in inbox in a user decision and again executes the WI i would like the workflow to start execution from the step just above the user decision step, i.e; Display PR.
This is my requirement. Tell me how can i implement it?
Thanks,
Raj

Hi,
instead of doing so, you could try to enter that method as "secondary method" or "before method" within the tab-strip "Methods".
If you used your own coding for a decision, you could enable the exception 8015 of the method's result, which is the cancel-button. If you did so, you can enable that outcome in the workflow-activity's definition.
Best wishes,
Florin

User Decision step- Upon reject, auto-popup text for reason

In a user decision step, when the user clicks the reject button, open text for rejection reason within the workitem.
i have done the following
1) Create a new step
2) Create a task based on SOFM.CREATE
3) Binded WIOBJECT_ID => (append table) ADHOCOBJECTS
It works fine, when the user clicks the reject button a new work item with the reason for rejection lands in the user inbox, which when clicked brings up the doc.
I want to make it seamless for the user where as soon as the reject button is clicked, the document <b>should open right away</b> without a new work item in the inbox
Any help will be greatly appreciated

Hi
If you are using the portal/UWL then search the blogs for a solution otherwise give this a try, in your step definition for the 2 steps, go to the Details tab and tick 'Advance with dialog', this will work if you execute from the business workplace.
Good Luck!
Ravi

Problem in executing User Decision Step in Background

Hi Gurus,
I have written a method which is called in background activity step to execute a User decision step. I have used SAP_WAPI_DECISION_COMPLETE fm and have given the value for parameters like Workitem ID , Decision Key.
So the problem is when it is being run in foreground its working fine.
But when it is in background there is no change in the status of user decision step.
Kindly give inputs.
Thanks & Regards
Narin Nandivada

Sorry Narin,
I didn`t get your solution. I`m having the same problem.
I`m trying to call the FM SAP_WAPI_DECISION_COMPLETE in background and it doesn`t works, however, if I execute it as a foreground, the WI is executed fine.
I don`t have any deadline(time limit) in my WI, even that it doesn`t execute my WI.
Which FM are you calling before the MF SAP_WAPI_DECISION_COMPLETE to get the DESTINATION string?
Do you do any commit in addition to the DO_COMMIT parameter?
I am grateful.
Zorba

User decision step agent issue

Hi All
In my WF I get a user profile back from a method that check a ZTABLE for the correct user to receive mail and a user decision work item .
The mail step is working correctly and sending mail to the user (as per the parameter returned from the method)
The problem is that user decision step does not sent a workitem to the correct user .
Any ideas on what the problem might be ?
In the email step I bind to &ADDRESSSTRINGS&.Not sure what the correct binding is for the user decision step?
Many thks
Gerhard

Click workflow log (use any of the log transactions, swi1, swi2_freq swi6 etc)
click list with technical details, shift+F9
find the step, click on it and tick the tab container.
But if you could just answer my previous question about how you are sending the mail, because if you directly use email address then it is of course impossible to use that as agent assignment for the user decision.
A user decision is ultimately sent to a user id
Kind regards, Rob Dielemans

User Decision step in UWL

Hi,
I have a 3 user decision steps in my Customised workflow which uses the task TS00008267. Each task has different decison text and outcome. When this is executed through UWl the outcome does not appear as they are in SBWP.
Does this need and Portal Configuration?
Thanks & Regards

Hi,
There are two thing you need to do.
First, you need to configure the SWFVISU.
Run Tcode SWFVISU.
here, select "Task Visualization' and maintain your standard task ( TS ) with ABAP web dynpro option.
Now selct your entry and click on Visualization Parameters as mentopn below.
APPLICATION ( WD application name )
DYNPARAM
NAMESPACE
SYSTEM_ALIAS
Second, ask Portal team to chagne the XML code for the above standard task and application ( i.e. WD appilcation which will be launced on clicking the task ).
From the next run of the workflow, WD applcitoon will be lauched from the protal.
for the old workitem this will not work.
Note : If u do not configure SWFVISU then WD application will not lauch but user will get SAP gui screen for processing it.
xlm code must be changed corresponding task for both case.
Thanks and ragards,
SNJY

Tcode in user decision step

Dear experts,
I have a user decision step. Before the approver can approve or reject the workitem i need to show a tocde screen to him. Say for example CN25. My workitem will be generated only after initiator makes changes in that tcode. I want approver who gets the workitem to see CN25 tcode screen and then only make decision. Is there any possibility to attach or bring a tcode screen in user decision step.

Dear Hemalatha,
Thanks a lot for your reply.
You can direct;y use the Object which is used to trigger the workflow. Then you can bind this object to get that tcode as
attachment in decision task.
This is exactly my requirement. In my BO i have a standard method "display" to display the Tcode. I want to know how should i do the binding from BO's method to user decision task so that i can display a link as attachment of user decision step, by clicking which user can see the display screen.

Note in user decision step

Dear Experts,
I have requirement to add a note in user decision step to allow the user to enter comments while approving or rejecting workitem in UWL. I have enabled the note using XML file. I read that this comments will be captured in workflow container element attachobjects. My requirement is to send the comments entered by approver to initiator via mail. Please let me know how to capture the comments from UWL note to send mail step.
Br,
Bharath

Hi Rick,
Thanks for your reply.
I have got the attachments in container element attachobjects. Can you please tell me how to get the text entered by the user from this step because currently I have SOFM instance in hand. I am not sure how to convert this to some form and extract the user comments alone. Are there any FM that can help to do this.
Br,
Bharath

Decision Step Workitem Layout

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