Decor 2200 Handsfree function

While using the handsfree facility on the Decor 2200 desk phone, we are experiencing regular cutouts. The other person can always be heard but often they can not hear us. I have read elsewhere (for another model) that handsfree works like a walkie talkie and can experience a brief interruption when switching conversation back and forth. This I find amazing on a modern telephone but still does not explain our fault. When cutouts happen, the other person can not hear us at all, sometimes for 5 or more seconds. This is not only irritating but completely unacceptable.
We have purchased two of these telephones this year as the model is otherwise excellent but we keep experiencing this problem. We have tested the phone by plugging it into another extension and still experience the same problem. I suppose it is possible there is a fault on the phone line or our domestic internal wiring.
I would like to know if there is any possible explanation or solution please.

Hi me705709,
Thanks for posting. Take a look here . Let me know if that helps.
Cheers
David
BTCare Community Mod
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