Dedicated graphics shuts down (?) ... stuttering videos and low framerate graphic performance

Hi,
Since quite some time now I have an issue with my macbook pro that seems to be related to the dedicated graphics card and/or the dynamic switching from integrated to dedicated.
The computer runs fine and then suddenly, while watching a flash video, a high resolution html5 youtube video, or playing the video game hearthstone the frame rate of the video / video game drops dramatically.
The only fix is a reboot of the computer and then it is fine again for some time.
It might be related to the power management as it seems to occur more often when on battery or when the battery is low.
I have gfxCardStatus 2.3 installed and when this happens it still tells me that I am running on the dedicated graphic card.
Is that a known problem and is there a fix to it?
I tried to turn off "automatic graphics switching" in the energy saver settings. But this did not help.
specs:
Macbook Pro 15inch Mid 2010
8GB RAM – 2.66 GHz i7
NVIDIA GeForce GT 330M 512 MB graphics
OS X 10.9.5
Thank You!

The model identifier 6.2 MBP that you have has experienced GPU problems.  There was a replacement program, but that has expired.
I suggest that you make an appointment at an Apple store genius bar and have the MBP evaluated for FREE.  Mention the GPU issue because there is a special test for it.
If it turns out that the discrete GPU is the problem, then you can download this application which will allow you to disengage the discrete GPU and use only the integrated one.  This will compromise graphics performance.
https://gfx.io/
A permanent solution would be a logic board replacement.
Ciao.

Similar Messages

  • My iPhoto videos are not showing up in iMovie? I have quit, shut down my Mac and they still are not showing up? What can I do to resolve this?

    My iPhoto videos are not showing up in iMovie? I have quit, shut down my Mac and they still are not showing up? What can I do to resolve this?

    It is also posible to go back to the imovie you had before, it is still on your computer - you go to Finder and it is in a folder in your programs. Many others have gone back to the old program, and perhaps I am also going to do that too.
    In the new imovie it does not come up the question "do you want to download these videos ...."
    You shall in imovie open your iphotolibrary in top on the left side,( it is standing under libraries) and  you can see all the events you have in iphoto, then you can open the event, you shall use and drag the movies and pictures from the events in iphoto to an events in imovie. If you can,t see your libraries, you can click on a show button on top of the left side.
    On the picture you see here iphoto is market on the top of the left side and the pictures to the left is my iphoto-events - and there I can open the one I shall use, and find my movies.
    I

  • My Mac book pro shut down after getting a low battery message, and now or won't start at all. It's plugged in now and nothing, no fan, no chime when I hold down the power button

    My Mac book pro shut down after getting a low battery message and now it won't start. Any ideas?

    Hey Citrinesky,
    Thanks for the question. I understand your MacBook Pro is not responding. The following resource may provide a solution:
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Thanks,
    Matt M.

  • My imac (intel core i5, OS 10.10.1) shuts down every night and will not "wake up" next morning -- it never used to do that -- if I hold down the start button more than twice for many seconds, then it will finally boot up and works fine all day – I've

    my imac (intel core i5, OS 10.10.1) shuts down every night and will not "wake up" next morning -- it never used to do that -- if I hold down the start button more than twice for many seconds, then it will finally boot up and works fine all day – I’ve tried shutting it down and unplugging it, and that does not work -- I’ve run disk utilities checked permissions, and run anti-virus and get no adverse results – I cannot figure out what is different that causes this problem

    From previous experience 3 indicates a shutdown initiated by the SMC (System Management Controller) — hardware responsible for many low-level functions including power, sleep, lights, and fan activity.
    Try resetting it:
    Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
    Before Resetting the SMC
    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.

  • My iPhone 4S keeps shutting down before battery is low

    Why does my iPhone 4S keep shutting down when it shows I still have 30% battery or more still available?   For example...my last phone started shutting down at 30% and by the time I took it to the store a couple weeks later, it was shutting down at 88% (they saw it for themselves, ran diagnostics, and came up with no issues).  Getting a new phone every 3 weeks is not ideal.  I'm on my 2nd replacement phone in 2 months and it started back up yet again-shut down at 31% a couple days ago.  I charge the phone to 100% and it never fails, it shuts down at a higher percentage each day (it shut down at 35% today).  I have done everything Apple Support has suggested with no luck (including full restore).  Is anyone else having this problem?  Any suggestions?

    Hi,
    I simply use the phone until I have only a little charge left. Once that's reached I'll simply let phone idle completely or drain the rest with lightweight use. We have big difference here as I can actually reach 1% rather than phone dying at 20++ percentages. Previous said, e.g yesterday phone just died after some use with 12% battery left and started again when bringing indoors. I was then able to drain the battery from 12% -> 1% before it eventually died completely. After this I couldn't start the phone anymore instead getting the charge icon constantly, so I just plugged it in at that point. After charging over night I would then consider the battery charge meter calibrated.
    In your case you could test if you can still start the phone at 47%. Even if it's displaying only charge icon you could try to hold the sleep/power button longer and/or do reset with holding home+sleep/power button a few seconds. If it indeed doesn't start it would indicate battery truly is empty. It it does.. then you could try to continue using the phone hopefully hitting lower battery levels and eventually try to fully recharge it in case you'll see the battery charge percentage working any different.
    Below picture shows I can still reach the  "0%" battery level and also pretty good usage times.. so the problem with me really is just that the stupid phone doesn't like cool temperatures (possibly after iOS6 upgrade)
    -p

  • I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?

    I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?

    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    Startup Items:
              Executor - Path: /Library/StartupItems/Executor
    System Software:
              OS X 10.8.5 (12F45) - Uptime: 0 days 0:37:49
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 249.2 GB (97.41 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. Built-in iSight
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.intego.Family-Protector.safe-boot          (10.7.5)
    Problem System Launch Daemons:
    Problem System Launch Agents:
              [failed] com.apple.AirPlayUIAgent.plist
    Launch Daemons:
              [not loaded] com.adobe.fpsaud.plist
              [not loaded] com.Affinegy.InstaLANd.plist
              [not loaded] com.google.GoogleML.plist
              [not loaded] com.google.keystone.daemon.plist
              [not loaded] com.intego.commonservices.daemon.integod.plist
              [not loaded] com.intego.commonservices.daemon.taskmanager.plist
              [not loaded] com.intego.commonservices.icalserver.plist
              [not loaded] com.intego.commonservices.metrics.kschecker.plist
              [not loaded] com.intego.Family-Protector.daemon.plist
              [not loaded] com.intego.netbarrier.daemon.logger.plist
              [not loaded] com.intego.netbarrier.daemon.monitor.plist
              [not loaded] com.intego.netbarrier.daemon.plist
              [not loaded] com.intego.netupdate.daemon.plist
              [not loaded] com.intego.personalantispam.daemon.plist
              [not loaded] com.intego.PersonalBackup.daemon.plist
              [not loaded] com.intego.virusbarrier.daemon.emlparser.plist
              [not loaded] com.intego.virusbarrier.daemon.logger.plist
              [not loaded] com.intego.virusbarrier.daemon.plist
              [not loaded] com.intego.virusbarrier.daemon.scanner.plist
              [not loaded] com.intego.washingmachine.daemon.plist
              [not loaded] com.vmware.launchd.vmware.plist
    Launch Agents:
              [not loaded] com.Affinegy.InstaLANa.plist
              [not loaded] com.brother.LOGINserver.plist
              [not loaded] com.google.keystone.agent.plist
              [not loaded] com.intego.commonservices.integomenu.plist
              [not loaded] com.intego.commonservices.taskmanager.plist
              [not loaded] com.intego.commonservices.uninstaller.plist
              [not loaded] com.intego.Family-Protector.agent.plist
              [not loaded] com.intego.netbarrier.alert.plist
              [not loaded] com.intego.netupdate.agent.plist
              [not loaded] com.intego.personalbackup.agent.plist
              [not loaded] com.intego.virusbarrier.alert.plist
              [not loaded] jp.co.canon.CUPSCMFP.BG.plist
              [not loaded] jp.co.canon.CUPSFAX.BG.plist
              [not loaded] jp.co.canon.UFR2.BG.plist
              [not loaded] net.culater.SIMBL.Agent.plist
    User Launch Agents:
              [not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
              [not loaded] com.apple.CSConfigDotMacCert-karenarvay-SharedServices.Agent.plist
              [not loaded] com.google.Chrome.framework.plist
              [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
              [not loaded] ws.agile.1PasswordAgent.plist
    User Login Items:
              Quick Emoji HD
              SNDesktopper
              Amnesty
              Antispam Engine
              Mail
              Belkin Router Monitor
              VirusBarrier X6
              Calendar
              Dropbox
              Messages
              Notes
              TomTomHOMERunner
              NetUpdate
    3rd Party Preference Panes:
              Déjà Vu
              Flash Player
              Flip4Mac WMV
              Google Desktop
              Logitech Control Center
              Xmarks for Safari
    Internet Plug-ins:
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              EPPEX Plugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              Google Earth Web Plug-in.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              RealPlayer Plugin.plugin
              Scorch.plugin
              Silverlight.plugin
              SpeedDownload Browser Plugin.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Top Processes by CPU:
                  26%          Mail
                   8%          WindowServer
                   3%          EtreCheck
                   3%          NotificationCenter
                   2%          hidd
                   2%          ps
                   1%          Dock
                   1%          Google Chrome
                   0%          usernoted
                   0%          fontd
    Top Processes by Memory:
              172 MB             Google Chrome
              102 MB             Mail
              97 MB              Google Chrome Helper
              86 MB              Dock
              70 MB              CalendarAgent
              70 MB              SystemUIServer
              70 MB              Finder
              57 MB              com.apple.dock.extra
              45 MB              EtreCheck
              45 MB              WindowServer
    Virtual Memory Statistics
              281 MB             Free RAM
              1.22 GB            Active RAM
              974 MB             Inactive RAM
              1.30 GB            Wired RAM
              408 MB             Page-ins
              0 B                Page-outs

  • HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    Hi, jeantwin.
    Thank you for visiting Apple Support Communities.
    The steps in the article below may help you resolve the issue with push notifications.
    iPad and iPod touch: Unable to use YouTube or Push notifications
    http://support.apple.com/kb/ts3305
    If the issue persists, try signing out of your Apple ID and then sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Jason H.

  • Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks

    Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks
    Could this be a virus?

    Hold down the Power button until the computer shuts down.
    The Safe Mac » Adware Removal Guide - Genieo
    The Safe Mac » Adware Removal Guide
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
    2. There is no anti-malware that can detect anything targeting the Mac because there
         is no Mac malware in the wild, and therefore, no "signatures" to detect.
    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
        your computer is intended to entice you to install their malware thinking it is a
        protection against malware.
    5. Some of the anti-malware products on the market are worse than the malware
        from which they purport to protect you.
    6. Be cautious where you go on the internet.
    7. Only download anything from sites you know are safe.
    8. Avoid links you receive in email, always be suspicious even if you get something
        you think is from a friend, but you were not expecting.
    9. If there is any question in your mind, then assume it is malware.

  • When I close Firefox and then come back to it layer a box comes up that says it's already running. It ays to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firef

    When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
    == This happened ==
    Every time Firefox opened
    == a couple of months ago

    Hello Brian.
    You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/Firefox+hangs
    What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
    If you want support for one of your add-ons, you'll need to contact its author.

  • Since downloading the iOS on my iPad, I cannot download more than one pdf from mail to iBooks.  I have to shut down y iPad and start again.  Any suggestions?

    Since downloading iOS on my new iPad, I cannot downlaod more than one pdf from mail into iBooks.  I have to shut down my iPad and restart it to save a second pdf. Wasn't a problem with the old operating system.  Any suggestions?

    It seems that I have solved my issue by performing a full factory reset (erasing all content, something which I had hoped to avoid) restoring from an iCloud backup did not alleviate the issue, I had to set up as a new iPad.
    Hopefully anyone else else who has this issue in the future will be able to find this.

  • I have a PC.  I would like to sync my iPad2 via itunes.  My computer recognizes my iPad but itunes does not.  I have deleted the itunes program, shut down my computer and restarted and then reinstalled itunes.  I still have the same problem.  Suggestions?

    I have a PC.  I would like to sync my iPad2 via itunes.  My computer recognizes my ipad but itunes does not.  I have uninstalled itunes, shut down the computer and restarted plus reinstalled itunes.  I visited the Apple store there is no problem with the iPad or the cord. I still have the same problem and am unable to sync when I plug in the iPad via the USB cord.  Does anyone have further suggestions? 

    Try going into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes and see if it'll work
    If the computer sees your iPad you know the cable and connection is good, so the issue has to be software.

  • My ipad is freez...it only show a home screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.

    my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.

    Have you tried to reset it? Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.

  • My ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.

    my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.plz help me.................thx u

    Option 1
    Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You need to be patient and repeat the above many times to recover your iPad

  • The new firefox twitter app is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? I am working on an iMac - if that is causing the problem ...? Thanks.

    The new firefox twitter app (mini tab on left of page) is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? It won't appear on the page until I do. I am working on an iMac - if that is causing the problem ...? Thanks.

    Eustace, thank you so much for writing back.  I will try what you suggested!!
    thx for your reply - apparently when I went to the Apple store a long time ago, they restore maybe photos and itunes etc from my external hard drive (passport).  I guess at that time they reinstalled an earlier operating system than my macbook came with and that somehow corrupted FileVault.  apparently there was no sparse bundle (whatever that is) for my old admin account and they said that ever since the install of the older OS that it was actually NEVER backing up anything in my admin account.
    Then, I bought Time Capsule and starting backing up to that instead.  I started having problems with it being slow etc and then StartUp Disk full errors and didn't know what to do, so I "Restored" from Time Capsule and that's when I lost everything in my Admin account and was locked out when I tried to log in - it said File Vault error ..."
    anyway - that's THAT sad story.  I was told to create a new admin account and I've basically been trying to start over - even though I have a partial save of my computer in Crash Plan and I DO see a sparse bundle listed in there, but I just don't know enough about computers to know if it's something I can get back or if I am just totally doomed. 
    I'm afraid to reinstall anything because if there is even a remote shot that the other files are still floating around in my computer, I feel like that chance will be shot forever.  I need to hire McGee from NCIS, I just KNOW he could get those files back for me!!!

  • Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?

    Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?

    I would instead say you have a problem since nearly all IPs work as advertised.  IF you do have a bad phone, take it into an Apple store and get a replacement.  Hope you didn't jailbreak your phone though as Apple probably will tell you, you broke it, you fix it.

Maybe you are looking for

  • Itunes store wont open

    i got the windows 8 computer for christmas and i downloaded itunes on it and when i tried to open the store it wouldnt even when i was signed in, also i cant connect my ipod touch to itunes to download music. someone please help me!!!

  • How to run a background process in a J2EE App ?

    Hi guys, Here is the requirement which totally stumped me. " The web app should have a feature like a background process or something like cron jobs.. which keeps on running in the background and at a particular time each day calls a method". User in

  • Certified dynamic form with 3 signatures

    I've never made a certified form before and I'm having trouble understanding the process. Does anyone have a generic certified form that I can use as a guide or an indepth article explaining this type of form? What I want to happen is for the feature

  • How to get call data entered at IVR from Jtapi?

    Hi all, I need help regarding retrieving data entered by caller at IVR to the agent desktop screen. Setup is Avaya AES server with Jtapi service and Avaya Voice Portal. Application is to be developed using Avaya Jtapi and required to show data entere

  • LR5 won't open

    Hello, I can't open LR5. I get a notice that says, "The Lightroom catalog named "Lightroom 5 Catalog" cannot be opened because another application already has it opened." It tells me to close the other application, but I can't figure out what it is.