Deductions not posting to the Customer account

Hello Everyone,
I am doing testing for Lockbox and having issues with customer deductions. when I upload a Lockbox file into SAP it properly identifies the various line items based on the invoice numbers but our customers sometimes include deductions on the checks as well, which is a regular practice on their part.
These deductions are listed as separate line items in the Lockbox file, the issue is instead of posting as a debit to the customer account the deductions are going to Gl # 4****00 which is a Unprocessed customer deduction account. ( This GL A/C is defined in Transaction OBXL)
Is there a way to have these deductions go to the customer account instead of posting to the GL.
Thank You.
Edited by: Moiz Huseni on Jul 11, 2011 2:18 PM

Hi,
If the example entry like below
Dr Bank/Cash a/c          970
Dr Pymt Diff. a/c            30
Cr Customer a/c                        1000
The difference amount is captured at both GL and Customer level right?
Then, why in your case only it is going to a GL account
Rgds
Murali. N

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