Deep consider to use Apple product in Hong Kong

Chinese version
就本人於12月在豐澤分店所買IPHONE5S 受到分店經理不合情 合理待遇 要求附高昂費用維修 提出申述
CASE NO AMK1501260045
本人在使用過程 發現完全充電彼電源在正常使用幾小時內急速致幾個巴仙
及未能配對原裝充電線 因此 在星期天中午中午 12 時在又一城APPLE 測試
電池正常 由於未有正式預約維修 故特意星期一請假 到貴 公司 旺角中心
輪候一小時後 CS 回應 約需測試 時間為4 小時 同日 晚上 再到貴 公司 旺角中心
輪候一小時後 經理 NICK 同事 回應 由於未能成功測驗 需求 3天向APPLE 呈報
及送返修理 檢查 星期四 約7 時再到貴 公司 旺角中心 聯繫 NICK 經理  一直自稱中心最高負責人 未能找出問題 及特別測驗 需費$2700 要求簽署確認為人為損壞
因而要求 職員提交 肯定 如何介定 為人為損毀 及有關 APPLE 之回覆 - 可修改
相關倏感資料 職員拒絕 要求本人 返回APPLE 重新檢查 及拒絕服務 口述有關之服務收費為APPLE 需要 而換取 完整一台新手機 因此 有關未能得到合理維護服務
本人拒絕收回有關手機 職員表示也不再作任何協助 情況被逼已 報警求助
APPLE CASE NO 738016830
今早上 致電APPLE CARE 查證 沒有任何記錄 有關$2700 維修費用
APPLE 建議 本人 再返回中心 現場再致電他們再跟TSO 職員協調
九龍旺角西洋菜南街2A至2H號銀城廣場12樓01-03室

In Hong Kong the Apple Care , the authorised the TSO company provide the repairs service ,
It full news phones and find minors problem of battery life its too short . It passs them checking a week ago.
The TSO replied their should be charge $2700 , full new iPhone 5s is $5100 , then they can provide service .
They declares it have to signs it causes by human behaviours and make such problem ; how comes I can
break the inside parts ? All they have no paper , just they say what then you pay or no service .
As a result , it called the Apple Care helpers and 4 Seniors staffs push me out back to TSO center .
It  makes me totally unhappy and likely a"ball" passing between the center and still now a week I cannot use the mobile
and get the resonable service even I have all full docs .

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