Default application will not change

I’ve seen several posts on this topic but no working solutions yet. I have a Mac with several user accounts, some admins, some not. There are 2 versions of QuarkXPress 6.5 installed, the normal version and the Passport Edition. Under some accounts, double-clicking a file will launch the normal QuarkXPress, under others it will launch Passport by default. When I get info on a Quark document and change the default application to the other version and click “Change All…” it just reverts back to whatever the previous default app was. It doesn’t matter if the user is an admin or not, it won’t change. I even tried installing the free preference pane from Rubicode (http://www.rubicode.com/Software/RCDefaultApp/). That didn’t work, either. Any suggestions would be greatly appreciated.
all G4 & G5 models   Mac OS X (10.4.6)  

Thanks Kevin. I've run MacJanitor, verified disk permissions, and restructured the volume with Disk Warrior, which although it didn't solve this problem it didn't hurt :] I'm good about maintenance since I'm always working on large files and PShop is a memory hog.
I never had the problem with Panther and 2 (or more) versions of Adobe, but the same thing happens on my husband's G5 so it may be a Tiger/Adobe bug.
It's not just an Adobe thing though -- the same problem occurs with Dreamweaver MX 2004 and the new Dreamweaver 8 files. I can't say about MS Word, since I refuse to use the 2004 version (I don't useWord Office X either except to open files clients send me).
I did discover that if you click on the 'cancel' button, rather than the 'continue' button when the "do you really want to change the open application" options pop up then the file will open with the correct version selected - although it won't change all the same type of files system-wide.
I'll check into Cocktail - but I think your advice about just dropping the files onto the older version icon on the dock will probably be the way I'll go. I really don't want to reinstall Tiger - it's a pain to update all the versions to 4.4 --
Thanks again -- Susan
G4 Power PC Quicksilver Dual 2 gig   Mac OS X (10.4.4)  
G4 Power PC   Mac OS X (10.4.4)  

Similar Messages

  • Slideshow - Default Music will not change

    My wife made an iPhoto slideshow for a friend, using a custom iTunes playlist. She is now trying to make a slideshow for her mom, using a different iTunes playlist. The new playlist will play during the slideshow when she selects it, but keeps defaulting back to the original 'friend' playlist before we can export her Mom's slideshow. It also reverts back if we try to watch it in iPhoto again.
    I have tried making the 'mom' playlist the 'default' but that isn't stopping the problem. I've also deleted the 'friend' playlist from iTunes, but iPhoto is still using those songs as a default.
    Am I missing another 'default' selection box somewhere? Any tips on how to fix the problem?
    Thanks in advance!

    Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    *What's the plist file?*
    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
    Regards
    TD

  • This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.

    Hi there,
    I was wondering whether anyone could tell me which feature in Windows 7 produces this message "This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of
    the package to basic." and whether it can be turned off in Windows to prevent this message from appearing when installing certain programs that aren't WHQL certified. At first I thought it was the UAC control that generated this message but found out
    that it wasn't and then thought it was the DEP control and found out that it wasn't this either. I'm only seem to be getting this message when installing FileDirector Component Service Version 3 on a few of our workstations which is an add-on that allows file
    integration with Office and is part of FileDirector WinClient Version 3.
    Your help would be much appreciated.
    Many thanks,
    RocknRollTim
    P.S. I know of a way to bypass this message but would ideally not like to have the feature turned on and for the message not to be appear for non WHQL certified program installations in order to make non WHQL certified program installations in the future much
    easier, more simpler and straightforward to carry out. I was redirected by a moderator off the Microsoft Community Forum.

    Hi,
    You can try following options to disable this prompt, but we don't recommend you to do so since this feature helps you to protect your computer.
    Option 1: Run command as admin:
    bcdedit -set loadoptions DDISABLE_INTEGRITY_CHECKS
    bcdedit -set TESTSIGNING ON
    Restart your computer to apply changes.
    Option 2: Disable in GPO:
    1.Type gpedit.msc in the Run dialog and press Enter.
    2.In the Group Policy Editor, navigate to User Configuration → Administrative Templates → System → Driver Installation.
    3.Double-click on Code signing for device drivers in the right-side pane as shown above.
    4.In the windows that opens, choose Enabled. In the Options, choose Ignore as shown. Then click on the OK button to save the settings.
    Restart your computer to apply changes.
    Kate Li
    TechNet Community Support
    Unmarked as Answer based on OP's request. 
    https://social.technet.microsoft.com/Forums/en-US/35ab1279-c3a1-46be-9f7d-45e8606c1410/this-advertised-application-will-not-be-installed-because-it-might-be-unsafe-contact-your?forum=w7itproappcompat
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • My Ibooks application will not connect to the iBooks store

    my iBooks application will not connect to the iBooks store

    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
    In the Keychains list, there should be items named System and System Roots. If not, select
              File ▹ Add Keychain
    from the menu bar and add the following items:
    /Library/Keychains/System.keychain /System/Library/Keychains/SystemRootCertificates.keychain
    Open the View menu in the menu bar. If one of the items in the menu is
              Show Expired Certificates
    select it. Otherwise it will show
              Hide Expired Certificates
    which is what you want.
    From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
              Secure Sockets Layer (SSL)
    select
              no value specified
    Close the inspection window. You'll be prompted for your administrator password to update the settings.
    Now open the same inspection window again, and select
              When using this certificate: Use System Defaults
    Save the change in the same way as before.
    Revert all the certificates with non-default trust settings. Never again change any of those settings.

  • In the advanced tab of languages and Region the time and date formats will not change

    For a certian Application I am using I need to change the format of the Time and Date. I had no problems in Mountain Lion. In the advanced tab of languages and Region the time and date formats will not change. I need the date format to read as 01/01/14 and time format to read 13:00. As I said this was easily done in Mountain Lion and all previous Apple OS. I suspect it's an issue with in the OS.

    You're right, it has been that way for a long time. I've never bothered reporting it as a bug since it's simple enough to deal with, but reporting it would be a reasonable thing to do.

  • Mail application will not answer

    Mail application will not answer.
    Lately I tried to solve a problem concerning Scandinavian letters. The thing is that Scandinavian letters in 'rich text' with Tiger Mail sometimes show up like Chinese signs or reversed questionmarks in Windows-recipients' mail.
    Tom Gewecke explained it is due to two bugs in mailprogram in outdated MS Outlook.
    I did what suggested. One of the suggesstions was to set Mail's default encoding to UTF-8. To do this I had to open Utilities/Terminal and type:
    'defaults write com.apple.mail NSPreferredMailCharset "UTF-8"'
    I also put in a dingbat character in every mail to WIN-recipients, which was another suggestion to force MS Outlok to identify and use UTF-8.
    This may have solved the problem so far. I think so.
    It may be a coincidence. But after a day or so my Mail app. have troubled me ever since.
    The application will not answer. It will not show the mails in the mailboxes.
    I can't read og send mails. I can't quit the application, but have to force-quit
    The connection to the internet is OK. Window/Mail-doctor shows there is connection to the internet. But in the Window/Activity the view shows that the activity is blocked.
    Please, anyone?!

    Hi again David.
    Thankyou for you support so far. Had to sleep and do stuff … problem transformed:
    1. Quit Mail if it's running.
    2. Move the entire Mail folder out of
    ~/Library/ -- be sure to not overwrite the
    backup copy you did before.
    3. Open Mail. If any of your POP accounts is
    configured to remove messages from the server right
    away, either tell Mail to go offline immediately
    after opening it, or shut down your Internet
    connection before opening Mail. Then, configure the
    account to leave Mail on the server for some time, so
    that we can later get rid of the newly created Mail
    folder without losing anything.
    Post back with your observations.
    :: I have done the three steps.
    :: Then I moved back all my original mailboxes to the Mail-folder just to find out that all the messages in them will not load in Mail app. when I open it. I have all my original named mailboxes visible in Mail, but the content of messages will not show.
    :: Other features in Mail are now at work: it opens and closes, I receive, send etc.
    :: In ~/User/Library/Mail/Mailboxes on the other hand I find all the earlier recorded messages as .emls-files. But they don't show in Mail app.
    :: Then I startede to import my messages from a copy of the removed and back-moved Mail-folder now placed on my external HD. This is extremely slow. Mail app. crashes again and again. Maybe because I have a huge pile of messages (more than 30.000).
    :: If I divide each of Message-folder in my Mailboxes in the Mail-folder into smaller portions of messages I can succeed in importing them, 5 by 5 or 10 by 10. This off course is very, very time-consuming.
    :: Lately the Import-folder generated by import in Mail app. disappeared! Again and agian it does not show by import. So I can't use this feature at the moment. Why does it disappear?
    :: So how can I make the messages — which are present in the in ~/User/Library/… — visible in Mail app. again?
    :: How can I make a better record and archive-system of my messages, maybe year by year (without having to save each one of them as RTF-files)?
    Thankyou,
    riprap

  • Phone screen will not change when turned

    Just recently the phone screen will not change direction whn the the phone is rotated. Any ideas?

    Double-tap the Home button to bring up the background applications. Then scroll to the left until you see a gray icon with a circular arrow -- that locks/ unlocks the screen orientation.

  • Applications will not launch

    After installing the 10.4.8 update, I have noticed that applications that I had previously installed before the update will no longer run. New downloads will also not run. I can extract the files, but clicking to run an application does not do anything. Looking at the Console utility, it logs a "crash" for application I try to unsuccessfully run.
    That said, applications that came installed with OS X are running fine (iPhoto, Safari, etc). My firefox web browser is also running fine. I have also managed to install a couple of other apps from the internet (Flickr Uploader for example), but by and large, any other applications will not run.
    Any ideas?

    From MacFixIt.com
    Update prebinding Many cases of application launch-failure can be resolved easily by simply updating prebinding, via the following steps:
    1. Log in as an administrator
    2. Open the Terminal (located in Applications/Utilities)
    3. Type: sudo update_prebinding -root / -force and press Return.
    4. When prompted for a password, enter your admin password, and press Return again. The process may take a few minutes, and you may see various messages flash by. The process is complete when the Terminal returns to a normal prompt.
    5. Type exit and press Return.
    Kill process in activity monitor Killing an application-related process via Activity Monitor (click the item then press the 'Quit Process' button) can allow proper application launch. This is especially applicable in situations where a restart cures problems with application launching, as the offending process(es) will, of course, be killed by the restart process.
    Launch Activity Monitor (located in Applications/Utilities), then find the process associated with the problematic application, then quit it and attempt re-launching the applications.
    Delete appropriate .plist files A non-launching application can be the result of a corrupt or otherwise defunct associated .plist file
    Most of the preferences files that we will be talking about are stored in a folder named Preferences, and located in the Library folder of your home directory, e.g.:
    * ~/Library/Preferences/com.apple.Safari.plist.
    Go to the ~/Library/Preferences folder, and search for any .plist files that may be associated with the application you are having trouble with. Drag the .plist file(s) [many applications have more than one associated .plist file, so be careful to scour for all of them] to the Desktop, then re-attempt launching the application.
    You can also use an application like Preferential Treatment to check for corrupt .plist files.
    Re-install the application Try re-installing your application from its original media or download source.
    If an Apple application or component is not launching properly, you might need to restore it from the Apple installation discs per the instructions in our tutorial "Re-installing Apple applications from a Mac OS X disc/update package using Pacifist."
    Clearing caches Try using a utility like Tiger Cache Cleaner, OnyX, or Cocktail to perform series of system cache deletion routines. Go from light, to medium to deep (the ordinal levels are defined differently in each application), checking to see if your afflicted application launches properly after each.
    Also, check the following folder for application-specific cache files that can be deleted, or at least temporarily removed:
    /Library/Application Support (look inside the folders here for files that end with .cache, and delete them)
    Make sure permissions are correct A range of permissions issues can effect Mac OS X applications, causing them not to launch.
    In these cases, the first thing to try is a disk permissions repair routine using Apple's Disk Utility (located in Applications/Utilities).
    Failing that, startup from your Mac OS X installation disc (insert it, then restart while holding down the "C" key). After the startup process is complete, go to the "Utilities" menu and select Disk Utility. Click on the First Aid tab, then click on the Repair Disk button.
    In some odd cases (usually after a backup or when transferring backed up data back to a startup device), permissions on the "MacOS" directory (the directory that normally stores the executable binary in a Mac OS X application) can become incorrect.
    In order to fix this problem, use the following steps:
    1. Click on the afflicted application to select it in the Finder
    2. Either click the application while holding the control key, or use the "Action" menu (the icon looks like a gear) to access the option "Show Package Contents"
    3. Open the "Contents" folder therein, and then find the "MacOS" folder
    4. Modify the permissions on this folder to give it "execute" permissions for all users. Do this by opening the Terminal (located in Applications/Utilities) and typing the following command (don't press return afterward):
    5. sudo chmod 755
    6. After typing this, drag the "MacOS" folder to the Terminal window -- its path should appear. Press return, and you will be prompted for your administrator password, which you should enter.
    The "MacOS" directory should now have read, write and execute priveleges for the owner, and read and execute privileges for the group and others.
    Check CoreAudio As noted in Knowledge Base article #301658, some Apple applications might not open fully or at all if the Digidesign Core Audio driver has been installed as part of a Pro Tools version 6.9 installation.
    Apple says to follow these steps if you are affected by this issue:
    * Updating your Digidesign Core Audio driver may resolve the issue. You can find the latest versions for Mac OS X 10.3 (Panther) and Mac OS X 10.4 (Tiger) at http://digidesign.com/download/coreaudio. If that doesn't help, continue to step 2.
    * Open Audio MIDI Setup (/Applications/Utilities).
    * Click the Audio Devices tab.
    * From the Default Output pop-up menu, choose Built-in Audio.
    Check for errant plug-ins Some application launch failures can be caused by problematic plug-ins or other add-ons. Safari and other Web browsers are notorious for suffering from this issue, as are some other extensible applications like iMovie.
    Check the following locations for any recently added files, or any files implicated in error messages generated when you attempt to launch the problematic application:
    * /Library/Internet Plug-ins
    * ~/Library/InputManagers
    Re-apply the Mac OS X combo updater Try re-applying the latest Mac OS X combo updater from Apple's software downloads page. Doing so can resolve issues with system components or delete specific files that can resolve application launching issues.
    Create a new user account Try creating a new user account, and check if the application launches under it. If so, a user-specific corruption issue is likely at play -- see the above sections regarding .plist files and caches.
    Archive and Install As a last resort, try performing an Archive and Install process, which will retain some user settings but otherwise leave you with a fresh Mac OS X installation.
    Also, check with the application's developer for compatibility notes regarding the version of Mac OS X you are running, and revert to an earlier iteration if necessary.

  • HT4528 Applications will not download to my iphone 4s

    Applications will not download. They are on home screen but are transparent an say waiting under them. Has been two days now an have not installed yet. Also on my iTunes account my music will not download to the iPhone.

    If the icon of the app draws on gray probably it's trying to update to a newer version of the app, you must be connected to the internet to complete the process, if you can not continue with your downloads, check the memory of your phone and be sure that you still have enough space to install the apps. Try to do a backup of your videos and photos on your computer and delete some files from yor phone. If you have enough space and you are connected to the internet then clic on the gray icon and the title will change to "paused" then clic it again and will try to reconnect to the server to resume the download. Best regards

  • Wallpaper will not change

    Hey,
    my wallpaper simply will not change despite restoring it to the default setting. even the stock wallpaper doesn't work. all there is the annoying gray background which is killing me :O:O
    HELP! PLEASE!!

    restarting solves it O_O
    solved

  • By default, Teststand will not include the test step result in subsequence, is there any way to include these step result in report?

    By default, Teststand will not include the test step result in subsequence, is there any way to include these step results in report?
    Thanks
    Jacky

    Hi,
    If your subsequence is in a separate sequencefile, then check the properties of the sequencefile to make sure that the record has not been disabled.
    Regards
    Ray Farmer
    Regards
    Ray Farmer

  • I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

    I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
    Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

    1
    Close all iWork applications
    2
    Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
    3
    empty the trash
    4
    shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
    let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
    5
    Reinstall Keynote by logging into the Mac App Store using download / install

  • Mail application will not open

    My mail application quit opening a few weeks ago. When I try to open it with the icon on the dock and in the finder the screen just blinks. Even my computer savvy wife cant figure it out. My next stop is the genius bar unless there are some geniuses here. I can still get mail via .mac log in but cannot send links or documents as the OS mail application will not open when I need to send them.
    Any suggestions????

    I would take your OS X installation disc and insert it in the drive, then restart the Mac and hold down the C key until you see the spinning cursor on screen. When it finishes loading, select Disk Utility from the Installer menu and first Repair Disk, then Repair Permissions, then reboot from your HD, eject the OS X disc and try Mail again.
    If that doesn't work, then the best thing in terms of time and effort would be to do an Archive and Install of OS X 10.5, with the Preserve Users and Network Settings option. This will install a new copy of 10.5, while preserving all of your current folders and applications, and moving all the old ones to a folder named Previous System. You can then use Software Update to bring it current to 10.5.3, run Repair Permissions when that's done, then Mail should work normally again. Once you've confirmed that and that all your other programs and files are intact and working, you can delete the Previous System folder.
    Mulder

  • View only works in one direction,will not change when I turn the phone

    view only works in one direction,will not change when I turn the phone

    Is the rotate lock on?
    http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/

  • Windows Server 2012 - Backup failing with Exchange - The application will not be available for recovery from this backup. the consistency check failed

    Hi
    We have a Windows 2012 server with Exchange 2013, all is working fine except now i am getting issues with the backup.
    'Exchange - The application will not be available for recovery from this backup. the consistency check failed for the component Microsoft Exchange Server'
    I have checked the database all is fine, i have created a new db and move all mailbox;s over and then removed the old db, i have enabled circular logging and then disabled it, it seems no matter what i do i cannot get a full backup!
    i did have to restore the server once and the backups still worked for about 4 days after that and then stopped, i have also tried to remove and re add the backup role!
    i am stumped, any advice would be great!

    Hi
    Ok, i created a test db and tried to back it up right away, it failed, i did not add any mailbox's to it either. i got quite a few events in the windows logs, as well as the same event above i got the following:
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          21/01/2013 10:16:30
    Event ID:      2038
    Task Category: Exchange VSS Writer
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database 4843b37c-7b3c-42b2-8b57-1393615c2c15.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="32772">2038</EventID>
        <Level>3</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261645</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
        <Data>4843b37c-7b3c-42b2-8b57-1393615c2c15</Data>
      </EventData>
    </Event>
    AND
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          21/01/2013 10:16:30
    Event ID:      2038
    Task Category: Exchange VSS Writer
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database db5826f3-1029-4219-ad80-441a0e94537a.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="32772">2038</EventID>
        <Level>3</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261646</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
        <Data>db5826f3-1029-4219-ad80-441a0e94537a</Data>
      </EventData>
    </Event>
    and
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          21/01/2013 10:16:30
    Event ID:      2034
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    The Microsoft Exchange Replication service VSS Writer (Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9) failed with error FFFFFFFC when processing the backup completion event.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="49156">2034</EventID>
        <Level>2</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261649</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
        <Data>FFFFFFFC</Data>
      </EventData>
    </Event>
    and
    Log Name:      Application
    Source:        SPP
    Date:          21/01/2013 10:16:30
    Event ID:      16389
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    Writer Microsoft Exchange Writer experienced retryable error during shadow copy creation. Retrying...  More info: .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="SPP" />
        <EventID Qualifiers="0">16389</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261650</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Microsoft Exchange Writer</Data>
        <Data>
        </Data>
        <Data>The writer experienced a transient error.  If the backup process is retried, the error may not reoccur. (0x800423F3)</Data>
        <Data>
        </Data>
        <Binary>00000000A5120000981200000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
      </EventData>
    </Event>

Maybe you are looking for