Default color when printing envelopes on Photosmart 309g

When I print envelopes using Microsoft Word, the color of the letters is green. I have tried changing the color selection from automatic to black in the Word program but the color still comes out green. Printing of the Word document does default to black when automatic is selected for the color.

Hi cpolizzi,
Welcome to the HP forums!
I'm sorry to hear you've been having issues printing envelopes with your Photosmart 7520, but I would be happy to have a look into this and make some suggestions.
The first thing I will suggest is that you have a look through this Printing an envelope page from Microsoft that explains how to properly set up the program to print the envelope, including changing print settings.
This How to print to envelopes in Microsoft Word 2013 video below also shows a few things to check as well.
Let me know if anything changes after that

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When printing envelopes, I have a logo next to my name on the return address. I would like to remove the logo but I cannot figure out how. Any suggestions?

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You can change the default download location by going to ''Tools > Options > General''. The [[Options window - General panel]] has some extra information on all of the options available.
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Different Colors when printing from Photoshop and InDesign CS3

Different Colors when printing from Photoshop and InDesign CS3
I have the following problem:
When printing from Photoshop or InDesign to a PostScript printer, Adobe recommends to let Photoshop handle the colors (I use the German version, so I don't know the exact term used, it changes slightly in all CS3 apps anyway).
The manufacturer however told me to let the PostScript printer handle the colors.
When I chose this option in Ps's print dialog and then choose ISO Coated as the printer pfofile, the results are fine.
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·Photoshop CS3
·InDesign CS3
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RE: "You don't indicate what Xerox printers you have"
In my first post I named it, is that the information you need?
Docucolor 3535 using Splash 3535
That's interesting, so I have to find a way to turn off the printer's Color Management function? I mailed them, hope they can tell me how to do it easily. They usually just tell me to not use any profiles and so on, but that's the general rule in this area, I'm really tired of hearing it. Everybody seems to think profiles and LAB mode are nuclear science and I should stay away from it.
Anyway, the test image I'm using is a simple photograph (size A3, 300dpi), so no transparencies at all. I'm placing this image into an equally large ID file and print it from ID, then export it to PDF-X/3 and print it from Acrobat. Hope that helps.

Problem with missing colors when printing

It has been sugested by HP that I try this forum for help.
The following is a copy of the email I sent them which describes my problem, I hopesomeone can help! Thanks.
language_code : en
language : English
Country of Residence : France
product_line : 83
product_oid : 59868
product_name : HP Deskjet 840c Printer
part_number : C6414K,C6414J,C6414A,C6414G,C6414N,C6414H
purchase month : 8
purchase year : 1996
problem area : color and print quality problems
serial number : [Text removed for privacy]
operating system : Microsoft Windows Vista Home Premium 32
How is your product connected to your PC? : USB Cable
problem description : When I try to print a page containing coloured items the coloured parts fail to print. (The items are totally missing, they are not replaced by grey scale images) I have done all the usual things as per list:-
troubleshooting : 1) Rebooted my computer.
2) Disconnected the USB cable and reconnected it.
3) Changed the colour cartridge.
4) Examined the printer settings in the control Panel, colour is selected and all other settings seem normal.
5) De-selected the printer as the "Default Printer" and re-installed it.
6) Run software that checks the driver is up to date and it is.
7) Printed the built in test page "beautiful color made easy" only the header and footer print,no colour!
setting changes : No, nothing has been changed.
PS. I have owned my printer for many years and cannot remember the purchase date.
tech skill : Intermediate
first name : Grant
last name : W[text removed for privacy]
This question was solved.
View Solution.

Hi - Go ahead and try the steps in this document. It will walk you through cleaning the contacts on both the cartridge and in the carriage. What can happen over time is ink residue can accumulate on the contacts preventing the ink cartridges from working properly. If this doesn't resolve the issue, try setting the cartridge with the nozzles face down on a damp paper towel for about 45 seconds just to resolve any problems with the ink nozzles.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

FEATURE REQUEST: 'Select Printer' option when printing envelopes or labels

I have a Samsung laserjet printer that will not print labels properly with the default paper type setting...the toner smears. So I have created a second printer object for the Samsung device with 'Labels' selected as the default paper type and I've named
it 'Samsung Labels'. I can select it as the printer in Word 2010 and it will print labels correctly for that session. I've read the discussion about Word 2010 only remembering the printer preferences during the current session. That is unfortunate, but I consider
this to be even worse: when you click the 'Print' button after creating your label or envelope, Word just prints to the default printer without displaying the print control panel. This prevents me from selecting the printer object that I've created to print
labels correctly with my Samsung. I use a number of different printers and I don't want to necessarily use my default printer for Word. I want to be able to select a different default printer for Word and also have the option to select a different printer
for a particular print task in Word...like labels. I don't want to have to go into Word's print options every time I want to print a label and make sure that everything is set correctly. It makes no sense that I can't select a printer object when I hit the
print button. There are a million 'features' built into Office that I would never think of using, but one that seems so obvious is missing. Arg!
I doubt that I'll hear back from someone with a simple work around for this, but I'd love it if I did.
Thanks in advance,
Wayne
Wayne S. CompTIA A+ CompTIA Network+ Microsoft MCP

I would like to second Wayne's suggestion but I am concerned with printing envelopes, not labels. I have been a PC user (and even an instructor) since the days of VisiCalc, Lotus 1-2-3, and the first Microsoft products. It has never ceased to amaze me
that, as mentioned by Wayne, the most fundamental needs are overlooked. It wastes a lot of my time to constantly have to change the printer just to print an envelope or to print something on letterhead. We have a lot of documents that include one letter on
letterhead followed or preceded by several pages that need to print on plain paper. I think I should be able to tell Word that page X is letterhead, and the others default to the plain paper tray or printer. I also should be able to tell the print envelopes
feature that envelopes are on printer X or tray X. Then every time I need to print such a document, I just click print for the doc and envelope print for the envelope (I keep an icon for this in my toolbar). We use a legal software package in our office that
lets you specify the appropriate printer and tray for reports, general checks, trust checks, labels, receipts, deposit slips, bills and pre-bills! Super easy and convenient. Word processing should be SMART so we don't have to be bothered with these very mundane
and never-ending printer issues!! Please, please, take this to the top! Please send your developers to actual real-world users and find out our needs!!!

All options gone when printing to HP photosmart B8350

This printer, an HP photosmart B8350, used to work with a champ with LR1 (Mac OS 10.5.4).
First time I tried to print out of LR2, all the HP options for selecting paper type, print quality, ink saturation levels, etc. are gone.
All these options are still present if I try to print out of Photoshop.
I updated the HP software, and confirmed that printing functions still work properly on other apps besides LR.
I used Manage by Printer before, and got better results than application-managed (opposite of what others experienced, but hey it worked).
By the way, under Color Management - instead of Managed by Printer or Manged by Application, now it says Managed By Printer or "Other." Selecting "Other" brings up a list of HP profiles for combinations of paper and ink (i.e., Premium Plus / Tri-Color+Grey, Premium Plus / Tri-Color+Photo, etc).
Any ideas? I was already frustrated by the fact that LR2 stopped being able to send files to PS CS3. Now, in order to print from, I have to save files as tifs and then open in PS. Grrr!

When you hit Print, is the dialog that comes up really small? If so, there's a triangle you can hit to the right of the Printer menu in the dialog that'll expand it to full size. This was something Apple added in 10.5 to simplify printing, but it's caused a lot of confusion.
If that's not it, are any of the menu items in the middle menu (the one that starts out saying "Layout") crossed out? If so, you're probably running in 64 bit mode and the printer driver probably does not work in 64 bit. If you're using the latest driver, then try launching Lightroom in 32 bit mode (in the Finder, do Get Info on the application and check Open in 32 Bit Mode).
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Adobe Lightroom Engineering

How to disable some color when printing separations in Ai CS6-CC (JS)

Hello Everyone!
Configuration: Win 7 Pro x64, Illustrator CS6x64-CCx64, default printer PDF.
When printing separations from Illustrator CS4 following script prints all colors except Cyan (as was intended).
But when printing from CS6-SS disable the color is not possible - all colors are printed without exception.
var adoc = activeDocument;
var o = new PrintOptions();
o.colorSeparationOptions = new PrintColorSeparationOptions();
o.colorSeparationOptions.colorSeparationMode = PrintColorSeparationMode.HOSTBASEDSEPARATION;
o.colorSeparationOptions.inkList = adoc.inkList;
for (var i = 0; i < o.colorSeparationOptions.inkList.length; i++) {
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adoc.print(o);
If you check, you have inkInfo.printingStatus Cyan changed to "InkPrintStatus.DISABLEINK".
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Hi saaiful,
Thank you for posting your question. window. will print header and footer.
Here are some solutions I found after researching your issue:
*[http://forums.mozillazine.org/viewtopic.php?f=12&t=216810]
*[http://stackoverflow.com/questions/8228088/remove-header-and-footer-from-window-print]
*[http://www.dreamincode.net/forums/topic/22598-using-windowprint-without-printing-header-and-footer/]
*take a screenshot and create a page that is printable [http://www.webdeveloper.com/forum/showthread.php?210947-Using-window-print-without-printing-header-and-footer]
*Target to another window then print: [http://www.liferay.com/community/forums/-/message_boards/view_message/3401817]
Hope this helps.

Wrong colors when printing to HP Colorlaser Jet 4550 PCL 5c

I just upgraded from Labview 5.1.1 to Labview 6.1 on a Windows 95 Compaq Notebook. All the plot colors in 8 plot XY Graph indicator printed correctly on our network HP Colorlaser Jet 4550 PCL 5c using Labview 5.1.1. When I print the graph in Labview 6.1, sometimes some of the plot colors in the graph are wrong. In fact one of the plot switches color about 2/3 of the way across the X-axis. What is really weird is that the plot colors always print correctly in the legend. The VI prints the graph programically, but I also get the same inconsistent results when I copy the XY Graph to a new VI and use the print window comand in the file menu.
In my Labview preferences I use standard printing with colors and di
thering is turn on. The colors are correct when I programically save the front panel to either bmp, jpeg, or png files.
What causing this strange behavior?

Greg,
Thanks for your suggestion; however, it did not solve the problem. I set the line thickest to the maximum. Then I tried with and without dithering. The results were still inconsistent. Sometimes I got the correct colors; othertimes, some plots had the wrong colors. I attached two gif files as examples. The first shows the correct colors. The second shows that the 1st plot is yellow instead of blue. Also the 4th plot is green instead of red for the 1st 80% of the plot. Then it switches to the correct color, red. I have other graphs with different plots with the wrong colors. Notice that the colors in the legend are always correct.
Attachments:
Good.gif ‏105 KB
Bad.gif ‏108 KB

Faded colors when printing from Acrobat - different than previous

Hi
I have read some threads about color fading when printing a PDF created in ID and printed from Acrobat. My problem is the same and I am also having the same problem with PDF's exported from Keynote (client created posters). It sounds like I should work with the PDF optimizer for the solution. Has anyone experienced the fading colors from anything other than ID or Quark made PDF's? Did the optimizer fix the problem? I find it frustrating that I can print directly from ID and not have a problem - why can't they all get along! ;0)
Using Acrobat 9, Keynote 09 and an Epson 9880 printer.
Thanks

RE: "You don't indicate what Xerox printers you have"
In my first post I named it, is that the information you need?
Docucolor 3535 using Splash 3535
That's interesting, so I have to find a way to turn off the printer's Color Management function? I mailed them, hope they can tell me how to do it easily. They usually just tell me to not use any profiles and so on, but that's the general rule in this area, I'm really tired of hearing it. Everybody seems to think profiles and LAB mode are nuclear science and I should stay away from it.
Anyway, the test image I'm using is a simple photograph (size A3, 300dpi), so no transparencies at all. I'm placing this image into an equally large ID file and print it from ID, then export it to PDF-X/3 and print it from Acrobat. Hope that helps.

HP Officejet 4630 Printer....how do change from the default setting when printing from the web?

HP Officejet 4630.....Windows 8, 64-bit
When printing from the web I am not able to change the print size.
1. Click File on Menu bar
2. Click Print open dialog box
3. Click Properties open printing shortcuts
Everything in Printing Shortcuts have a lock on it. Including Factory Default.
Any and all help with this problem will be appreciated.
Thank you in advance

I posted this to the wrong board. Can it be move to the right one?
thank you

Issues w/ color when printing with a layered background

Hello,
I have designed a page in Illustrator that was intended for the web, and now the company wants print outs for a trade show.
I have a multi-layered background, and when printing off a laser printer, the greys are awful and streaky. I have a feeling it's because I've got dark grey layered over light grey over green (see pic), but what can I do to fix it? The client wants the background this way, but I'm not sure about the mechanics of it, I just know that it looks awful when printed.
Thanks for any help!
Jen

It's going to be tough to match the RGB work you've done for the web and laser printers are a challenge. You might have to rebuild the file or convert the colors to CMYK. The grays will probably be the easy part ( 20%, 45% ), but the dark greenish blue will have to be remixed ( i.e., 100C, 18.5M, 0Y, 51K ). I think you could use the existing elements, but you might have to expand them or divide them. You should avoid layering or overlaying, just work with a flattened .ai file and see if that prints any better. Raster elements, transparency, and layering effects are better handled via a Postscript 3 RIP + PRINTER. If your laser is non-postscript and does not have a RIP ( raster image processor ), then the color will be problematic. If you will be printing the sheets for the tradeshow using the laser, then whatever you mix will be able to be proofed ( by eye, I assume ) internally. If you go outside and use a Kinkos or something, then color should be proofed using a contract proofer at your local prepress shop before sending it out to be printed.

Print envelopes on Photosmart 5510

I have a Photosmart 5510, windows 7 home. How do I print envelopes from open office?

Hi ReuvB,
I see that you are having some issues printing envelopes. I have included a document below that will show you how to load envelopes properly. Also make sure that you have the settings in the program you are using set to envelopes as well. What program are you printing from?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02865390&lc=en&jumpid=reg_r1002_us...
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP 2025/XP: Error Message when printing envelopes wider than long

Is there any way to print envelopes wider than long (e.g., A2 through A7) without getting the error message "Unrecognized Paper" and encountering long cleaning cycles between each envelope. I prefer not to feed envelopes end-ways as they tend to gather due to the paper layers. I have had some success in using cut-to-size card stock under the flap (secured with a post-it) to make the printer "think" that the envelope is longer than wide, but this is time-consuming as well. Thanks for any help.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Poor Quality when printing envelopes on P1102W

I have a good toner and it prints good using standard paper but whenever I print envelopes the quality is very bad. Text is very light and has a fading in the middle of text. This is using the manual tray and seems to only happens with envelopes. I'm using MS Word 2010 to print the envelopes.
And...it's not the type of envelopes I'm using because if they print out fine on a different printer.
This question was solved.
View Solution.

This issue likely deals with the thickness of the envelope, which is more dense than normal printing paper. To compensate for this I would recommend going to the Devices and Printers folder and right-clicking on the printer. Here select "Printing Preferences." Under Paper/Quality you can change the printer to print in "Best Mode" which should improve your overall performance on those kinds of print jobs.
Do this and let me know how it turns out!
Have a great day!

Default color when printing envelopes on Photosmart 309g

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