Default Internal Modem missing

My internal modem was working perfectly for a while now when I was using strictly as a fax modem. All of a sudden it stopped and now it is missing. Does anyone know how to get this internal modem back so that it is recognized by the system and will work again ?
Many thanks,
Sol

Hi Sol,
If your internal modem does not appear in the list of Faxes when you try to configure your Fax preference pane, send your fax anyway and the internal modem will come back...
It happenned to me on a fresh Tiger install and I found this hint (I do not remember where).
HTH

Similar Messages

Missing options and functionality in my internal modem for faxing?

I think my internal modem software on my G4 with OS 10.3.9 isn't fully functional. I can send and receive faxes on my dedicated fax line just fine now, but I want to cancel that phone line and set the modem up to receive faxes on my regular house phone line -- that has an answering machine attached. So that means I need to be able to set it up to receive faxes manually somehow when I pick up the phone and hear a fax.
I picked this reply up from another forum:
Then, under "System Preferences", look for the "Print & Fax" panel, select the "Fax" panel, and setup with your personal settings. After that, click the button that says "Set Up Fax Modem..." which creates a Fax Queue (similar to a print queue). I like to have the "Show Fax status in menu bar" box checked also.
The thing is, I do NOT get the "Set Up Fax Modem" to make a Fax Queue or the "Show Fax Status in menu bar" when I'm in the "Print and Fax" panel. All I can do is check a box that says "receive faxes on this computer", add my telephone number, and choose whether I want the fax as a PDF or send an email, or which printer to print it to. That's it! I can't tell now when a fax is coming in or who is sending it or anything about the fax. I need more functionality, is there a utility I am missing??
Thanks for any help! --Karen

Still waiting for an answer from someone.

How To Get Internal Modem Set Up in the Fax List - G4 AGP

Recently installed OS 10.4.8 on my friend's upgraded G4 AGP (Sawtooth). Tried to set up his Mac's internal modem for faxing (no internet connection, he has cable modem for that). Got the fax set up to receive without problem. Tested it and it acknowledges incoming calls and will pick up and log the fax.
The problem is in setting up to send a fax. Although the internal modem shows up in the Apple Profiler and works to receive faxes, it just won't show up in the Fax List under the Printer Setup Utility and therefore isn't selectable under PDF on the Print window to allow sending a fax.
I've searched Mac Help in vain. The set up of modems isn't really addressed. What am I missing? On my MDD G4, once I had the modem installed and set up to receive, it just showed up in the Fax List. I didn't have to do anything else.
Any suggestions would be appreciated.
Thanks,
Carl B.

So, when you go in to System Preferences > Print & Fax > Set Up fax Modem ..., Internal Modem is NOT showing up in Fax List?
Does Internal Modem.app exist in /Users/{shortUserName}/Library/Printers/?

Unable to fax or ad internal modem in tiger 10.4.8

I am attempting to use my fax for the first time in about a year. I go through the steps to set up the internal modem, but it doesn't show up in the "Network Port Configurations" tab under Network in system preferences. Furthermore, when attempting to add a 'fax" in the printer dialogue, there is nothing to select.
Is there a way to reinstall the modem? It seems as if it has gone missing... I have tried several tricks outlined here to make it 're-appear' but they are not working for me. Anyone have any suggestions?

Well, not professing to be an "expert" in this area, I would, nevertheless, be of the mindset that if System Profiler doesn't see your modem, then, as you have postulated earlier, you may have a bad internal connection to the modem board, or the modem is toast.
If you take your computer in to Apple and they diagnose it as a faulty modem board, FWIW, http://hardcoremac.stores.yahoo.net/modems.html offers some used internal modems for a couple of different old-school Macs (like mine). A google search on "internal modem" and whatever the style/model of your computer is, should turn up additional sources for internal modems for your computer, should that be the case.
HTH
(if this solves your problem, or is actually helpful towards arriving at a solution to your problem, please consider marking this reply as "helpful" or "solved" in order to award points. This is in addition to (if applicable) marking this question as "answered")

JPS-01514: The default context is missing in jps-config.xml.

when we will get the below erros what is missing
weblogic.security.SecurityInitializationException: The dynamic loading of the OPSS java security policy provider class oracle.security.jps.internal.policystore.JavaPolicyProvider failed due to problem inside OPSS java security policy provider.
JPS-01514: The default context is missing in jps-config.xml.
Caused By: oracle.security.jps.service.credstore.CredStoreException: JPS-01050: Opening of wallet based credential store failed. Reason java.io.IOException: PKI-02002: Unable to open the wallet. Check password

Check the jps-config.xml file. This has the configuration for security services. Seems like the default context is missing. The default context is essential for connecting to the policy store. If not, you can use a named context to connect to the policy store/idstore etc.

OS 10.4.11 can find my internal modem, why can't OS 10.5 find it?

My G4 meets all the technical specs to run OS 10.5.
PowerPC G4 (2.1) running at 933 MHz with 512 MB of memory.
And OS 10.5 installs without a hitch. But it can't locate my internal modem!
And, yes, for the duration of my unemployment, my internal dial-up modem is my only access to the Internet, and to System Updates, and little things like that.
Here are the specs on my internal modem:
Apple Modem V.90 "Spring" Serial
Hardware Version: 7.0F
Firmware: Apple Version 0007, 7/31/2000
Driver: com.apple.driver.AppleSCCSerial (v1.3.0)
I have looked for firmware and driver updates, but perhaps I missed something.
I feel like y'all have been Raptured, and I have been Left Behind!

Good thinking, Mr. Paycheck! (And thank you for your interest in this admittedly behind-the-times technical glitch.)
I inherited my OS 10.5 Install DVD from my folks, who also ran a PowerMac G4. It's the original Install 10.5.0 DVD, rather than an upgrade disk, I think. (But I will double-check with them, to ascertain that.)
The DVD is unscuffed, and verifies itself just fine. But, as you point out, maybe the DVD was composed with a different iota of hardware in mind. Does Apple do that? Does it make commercial sense to print up a different 10.5 disk for, say, a G4 with a different internal modem?
The Apple moves in mysterious ways.

Hotsync with G5 (Internal Modem)

Hello,
I am having a problem with Hotsync with my G5 Internal modem. I used to hotsync all the time pre- 10.3 or so (on my old G4) and never had a problem.
Since the Mac won't hotsync over the network like it does on the PC, when I travel, the Modem Hotsync was always my saviour. Lately I have found that I have to sync remotely once again, and that means I only have one choice on my macs... through the modem.
I have Hotsync all set up to sync via modem, and have selected the Apple Internal Modem as the driver (within the hotsync manager) but no matter what I try, or which modem I select in the HS manager, the internal data modem in the G5 will not answer the phone!
I can fax both send and receive, but no response or auto answer from the modem for data calls. I have tested a guzillion times and each time the phone rings, but no answer from the mac.
I've tried with the fax set to off, and on, but the only answers I get from the modem are when I set fax to receive calls. There is no setting for the modem to receive data calls and obviously when I set the hotsync manager to use modem sync, that doesn't seem to initialize anything or it would be answering. There must be something I am missing.
Does anyone know if I could make some adjustment on the G5 to enable the modem (for data connections) to answer the phone and finally get this capability back to Hotsync remotely? Maybe a terminal command or a setting elsewhere to get the modem to auto answer for data calls?
Thanks as always for your help
jamy

I solved this myself.
I got Missing Sync, and now sync using my 1x connection with my cell connection. MS gives the same networking capability that Hotsync does for the PC, but was missing on the Mac , thanks Palm. Also has a wi-fi capability I will likely use when remote.
No longer have to depend on the internal modem for remote syncing.
Jamy

APPLE INTERNAL MODEM IS DEFECTIVE

Purchased my eMac in February of 2005. The Apple internal dial-up modem would only log on from speeds around 26,400 to 38,000 kbps. Thought that it had to be my ISP, so complained to them several times.
They pointed the blame at the phone company--CenturyTel--so, started complaining to them about their infrastructure. They came out a total of 5 times to run tests. They replaced the outside Network Interface on the utility pole and said the lines were fine.
So, changed my ISP and still the same slow modem speeds. Again, went around and round with my ISP, then the phone company.
Never did i think that the problem would be with my $1,100.00 eMac.
But that is where the problem is and Apple won't admit to selling eMac's with defective Motorola chips
Now, have to go to an external modem, but first, one has to download 10.4 to handle the external modem.
Except, i CAN'T download 10.4 because i have a defective dial-up modem.
And the nearest legit Apple store is over 200 miles away.
So, am being forced to pay $129.00 for a 10.4 CD from Apple to help fix the original problem of Apple supplying a defective modem.
Anyone know of an external USB modem that will work with the eMac?
This has been so confusing and maddening that i am seriously thinking about selling the eMac and going back to a PC.
If Apple was all they claim to be in their advertising, they would own up to the defective dial-up modems and give people help without charging an exorbitant price.
greg
eMac 1.25 GHz PowerPC G4 Mac OS X (10.3.5) 512 MB DDR SDRAM Fire Wire Bus 400 mb/sec speed
eMac 1.25 GHz PowerPC G4 Mac OS X (10.3.5) 512 MB DDR SDRAM Fire Wire Bus 400 mb/sec speed 37

Back to,
Certainly there are few things as frustrating with computer use these days than glacicaly slow access to the net, unless it's having your computer bog down under a barrage of virus, worm, trojan, rootkit et al. attacks. There are some things you can yet try before going back to that aspect of Windows computing.
There have been few posts specificaly complaining about the eMac internal modem (which may be more a function of how many people have access to broadband these days). When I first got my eMac my home ISP was still a dial-up account as the ISP that provides cable modem access in this area maintained on there website lookup that they didn't provide coverage in this area. (Indeed, last I checked they still did; it took a chance conversation with a neighbor to learn that cable service actually was available.) During the time I was using the eMac with dialup, I never got over about 22 kbps but that was a known problem of cruddy phone lines in a semi-rural area and was even worse with one next-door neighbor's PCs; his maxed out around 18 kbps. The eMac's internal modem actually outperformed several different WinXP computers there.
In reading over your description of your frustrating efforts to improve things, from phone line interface hardware changes to ISP changes, I didn't see any mention of trying different modem connection scripts. Did you try dropping the default v.92 connection script to v.90 or even v.56? I'm sure your ISPs told you everything was compatible, but I got the same statement from my dialup ISP several times and I did determine that wasn't quite true; their modem servers actually used a slightly different hardware chipset. I found that changing the modem connection script did improive things to 22 kbps from 18 kbps or so.
Re the download of 10.4, Tiger 10.4 is a paid update from Panther 10.3 so you can't download Tiger anyway. It's worth checking if you qualify for any of Apple's discounts (student, educational employee, federal government emplyee or contractor). Youc an also get Tiger fgor less via Amazon or other online sources (just be sure to get the full retail black-label Install DVD,not a grey label model-specific version).
You could alternately try a combination of changing the modem connection script and updating from the 10.3.5 shown in your profile using the Mac OS X Combo Update 10.3.9. As you're aware, you can bring a blank CD-R into an Apple Store's Genius Bar to download Apple software updates. You don't necessarily need to drive 200 miles to get the updates; if anyone you know has access to broadband, you can have them download the .dmg updater file onto CD-R and mail or otherwise provide it to you. Some local computer stores also provide broadband download services for a modest fee (less than the gs for a 400 mile round trip!). Such a downloaddownload doesn't have to be on a Mac; it will work from Windows or Unix computers as well so long as the CD-R is PC or Mac formatted, the CD is finalized or closed (made read-only) on the computer doing the burning, and the downloaded .dmg file isn't modified in any way by the computer doing the burning.
BTW, be aware that even with perfectly clean no-noise laboratory condition phone lines, a 56k modem actually tops out at around 50 kbps due to phone line power restrictions.
p.s. Welcome to the Apple Discussions!

Cable and internal modem conflict

I have an internal modem conflicting with the cable modem i have. They work, but know that I need to setup the wireless linksys router (wrt160v2)...it deflaults to the internal modem, and i can either connect to the wireless with no internet, or connect my pc to internet but this disables the wireless - but not both. a problem.
Disabling the internal does not work...the wireless still resolves this to it.
I did hte ipconfig/all and sure enough the default gateway for the internal is the wireless.
Any suggestions? sounds like i need to remove this and re-configure the cable modem....

If you have conflicts with the internal and external modem disconnect the internal modem as you don't need the internal modem if you have an external modem and a router...

AT commands for 17" Power Book G4 internal modem.

1. How does one issue AT commants to the internal modem in a 17" Power Mac G4?
2. Are they the "standard" AT commands promulgated by Ma Bell? If not could you point me to a list of AT commands used by the Power Book G4 internal modem?
3. Thanks!

You can modify the modem script you use to send additional AT commands to the modem. The Apple modem uses the basic Motorola command set. You can find the manual here.

Internal Modem malfunctioning, can no longer connect to internet

At first the sound, dial town dissappeared, but could still connect. I started using another HD to boot 10.4 and the sound worked again connecting without problem. I had selected ignore dial tone in any case. Then no longer able to connect at all, soundwise I heard the number being dialed but with no audible dial tone, and no connection sounds whatsoever. When I select connect, there is a sort of quiet distorted sort of white noise before the computer dials the phone number which also sounds scratchy. Absolutely nothing, cannot connect.
I think the internal modem has died.
Any one else experienced this type of problem?
I have inspected the modem superficially. it looks OK, and the phone socket on the back next to the ethernet socket and there is no physical damage to the socket.
My phone line is OK.
Any help there?

Update on the problem.
The internal modem is definitely kaput. Using the same phone line connection and a Base Station Dual Ethernet's modem and an Airport Card I can connect without incident.
The internal modem was supplied by Apple Australia
Modem Information:
Modem Model: Dash2
Interface Type: USB
Modulation: V.92
SKU Name: Australia
Hardware Version: 1.0F
Firmware Version: APPLE VERSION 2.6.6
Driver: InternalUSBModem.kext (v2.6.6)
Country: B4 (United Kingdom)
I also booted up the Apple Care CD System Folder OS 9.1, System Profiler reports there is no Modem on board. The System Info in 10.4.9 reports the above information Dash 2 etc.
I tried to use it again this morning but there is no response from the modem.
How would I replace the internal modem here in Thailand?

Disable internal modem

Got an iMac 333 with a defective internal modem. Am now using an external modem but needed to upgrade OS from 8.6 to 9.2. Upgrade went fine and the modem worked. My friend called me and now has the same problem...the OS wants to dial-out using the old modem. We've disabled the extenstion to the old modem but the problem still exists.
I'm a pc tech but learning Mac stuff and would like to know how to disable the internal modem, that or pull the modem if it is in an expansion slot. And if by pulling the old modem will that force the OS to look at the external modem?
BTW- the OS sees the external modem
Thanks for your help

Open up the Extension Manager Control Panels & make sure every modem extension is disabled especially:
XMODEM Tool
Apple Modem Tool
iMac Modem Extension
Modem Scripts
Restart your computer.
If the above does not work, hopefully something in the following article will:
http://docs.info.apple.com/article.html?artnum=106871 Mac OS 8, Mac OS 9: Troubleshooting a Dial-Up/PPP Internet Connection.
If your computer system info is correct, then I strongly suggest that you purchase more RAM. As much as you can afford. 64mb is not enough to run OS 9.x sufficiently.

HylaFax on OS X 10.4.7 Working with internal modem but not USB Modem

I have managed to configure and install HylaFax on a powerbook G4 with an internal fax/modem.
Only a couple of hangups to get that configuration to work.
As per the prerequisites outline here:HylaFax Prerequisites
You need the Xcode tools to use it's compiler.
The only other thing you may not have is:
libtiff
ghostscript
If you are running an x-serve you probably already have an MTA as well (postfix)
There are someOS X Specific install instructions of which I only had to follow the first couple, to create a user. Some of the latter instructions I found unecessary since startup is handled by launchd as far as I understand.
Before I compiled I had to put the hylafax source on a thumb drive, I know it seems wierd, but it worked. Something to do with the HFS+ format of the hard drive. But low and behold it worked. (the hylafax website mentions issues with other disk formatting besides UFS, but the fat32 formatted thumb drive worked for me)
A little side note:
You need to actually download the ghostscript fonts from the ghostscript project FTP site and mv them to the proper location:
/usr/local/share/ghostscript/8.54/fonts/
Once installed run:
/usr/local/sbin/faxsetup
It should prompt you to install your modems.
After doing this I had to start hylafax
#sudo /usr/local/sbin/hylfax start
and run a faxgetty command to enable incomming and outgoing
#sudo /usr/local/sbin/faxgetty ttys.modem
After doing so I was able to receive faxes and open them up with a pdf viewer, as well as send faxes via an application or printer driver on the mac and PC (windows xp with win hylafax print) Super SIMPLE! which is great for end users.
Okay so here is why I am actually posting on here. It is great that I got this working, but the final configuration will be on an x-serve that has no internal modem, and I would like to use more than one modem in case of high traffic incoming and outgoing. I purchased 2 apple usb fax/modems and when running faxaddmodem it even recognizes the modem, but never is fully able to use it like the internal modem. If anyone has any insight it would be great.
The issue I am seeing is that when I run
/usr/local/bin/faxstat -s
The modem says Waiting for modem to come ready
Thanks!

Just wanted to say I got hylafax to work with a usb modem on a powerbook, not sure if it's stable and user friendly enough to be used my a wide base here, but it's definitely cool, and it does work. I just wish it had LDAP/mysql integration, instead of the flat file business it has.
Anybody with any input on hylafax would be great.

OS 10.4.7 on a G3 - doesn't detect internal modem. How to solve?

The OS X 10.4.7 was recently installed on my iMac G3. However, when I access Systems Preferences, then Network, the Internal Modem option desn't show up.
Since I would like to use the internal modem to access the internet, can anyone please help me solve this problem?
Thanks.

Is the modem currently plugged into a phone line? If not, perhaps not having an active phone connected to the modem makes the choice to select it unavailable. I'm not sure if Apple makes its software "that smart" but I wouldn't be surprised...
If you do have an active phone line plugged in, maybe it is a malfunction in the modem itself.
Did this iMac previously boot too Mac OS 9? If so, and a bootable System Folder is still available, a good test would be to start up in Mac OS 9 and see if the modem works. I've heard Mac OS X is sometimes flakey about using a modem.

Why did Apple Get rid of internal modem for fax?

Hey Guy's
I just wanted to now if anyone new why Apple got rid of the Internal modem when they were switching from Powerbook G4 to MacBook Pro.
Thanks, Zach

In some ways I'm glad they did.
Internal modems carry these disadvantages:
1. They take more power out of the system, so they drain the battery.
2. In order to disconnect a hanging connection, sometimes the power to the modem has to be shut off. That forces you to reboot your Mac, and sometimes it forces you to reboot it without saving your data, or going through the proper shut down procedure, which in turn can damage your directory.
3. They can be a point that gets fried first when lightning strikes the telephone line. That in turn can lead to a damaged logicboard. By making it a dongle, it gives lightning less of an obvious way to travel to your machine. Not that you still can't get hurt, but the risk is reduced.
4. Any item connected to the logicboard circuitry directly can get bent, and require replacing the logicboard. Common problems with USB ports and Firewire ports are people who improperly connect the cable and damage the ports. When tied directly to the logicboard the components are hard to replace.
When you consider the use of such modems much reduced, removing it from the mix makes a lot of sense. Whether that's the reason engineers decided to do it, will always remain a mystery, but it makes sense from a logical perspective.

Default Internal Modem missing

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