Default IOS shipped on Switch - ILET-1-AUTHENTICATION_FAIL:

I am getting the below error on my new switch though I can’t find out A. why I am getting the error and obviously B. how to resolve said error as I need to ensure I am operating under the letter of the law and compliance.  The switch is a WS-C3750X-48T-S running C3750E-IPBASEK9-M, per my research IP base is the correct IOS for a T-S switch, the label on the outside of the switch matches the show ver (WS-C3750X-48T-S) so I know that IPBase is the right IOS for the hardware.  Could it be that I don’t have the license file installed? Below is what I get when I do a show license.  Lastly is there a place that I can find what IOS ships default with what switches, not version but type like c3750e-ipbasek9-mz.150-1.SE vs c3750e-ipbase-mz.150-1.SE
Error
“%ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco's authorization.  This product may contain software that was copied in violation of Cisco's license terms.  If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet.  Please contact Cisco's Technical Assistance Center for more information.”
Switch# Show license
Index 1 Feature: ipservices    
        Period left: 0  minute  0  second 
Index 2 Feature: ipbase        
        Period left: Life time
        License Type: Permanent
        License State: Active, In Use
        License Priority: Medium
        License Count: Non-Counted
Switch#show license detail
Index: 1        Feature: ipbase                            Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Priority: Medium
        License Count: Non-Counted
        Store Index: 0
        Store Name: Primary License Storage

Hi ,
Based on the release notes of 15.(0)1SE IOS, it seems you should be using the Universal feature IOS and then install the license that you must've received when you purchased this box.
Here is the snippet of the language:
"If you have a service support contract and order a  software license or if you order a switch, you receive the universal  software image and a specific software license"
http://www.cisco.com/en/US/docs/switches/lan/catalyst3750x_3560x/software/release/15.0_1_se/release/notes/OL25302.html#wp432964
I would suggest that as Cisco TAC is not able to assist you then download this universal feature set on the IOS and install that file in your switch. See if that helps you in alleviating the issue.
IOS download link:
http://www.cisco.com/cisco/software/release.html?mdfid=282979364&flowid=2630&softwareid=280805680&release=15.0.1-SE2&relind=AVAILABLE&rellifecycle=ED&reltype=latest
Hope it helps
Neeraj

Similar Messages

  • Is it recommended to use HSRP or multiple default between Core Layer Switch and Customer Edge Router?

    My client is asking me for following
    Client is using Router as edge device. 2  WAN links from different service provider ( each 20 Mbps)  are getting terminated on the router. There are internal servers present in the network. Client want to make setup such that even if one wan link fails  internet users should be able to access web server. Moreover if the edge router fails there should be secondary edge device so that there is device redundancy ?
    As per my understanding, in this scenario we need to do static one - to - one natting(belonging to WAN interface subnet). If we use two routers as Customer edge ans if we connect core layer switch to these two router, is it recommended to use HSRP/VRRP/GLBP or two default route on core switch pointing to two routers with equal ad value. we will also track the wan link with help of ip sla.
    which is recommended solution  Router redundancy protocol or Default routes.?

    Just had another read of this post and some other points have come up.
    1) I assumed your secondary link was for redundancy but you talk about terminating both SP links on the same router in your first paragraph.
    Did you mean this or are you going to be terminating a link per router ?
    2) are you using the second router purely for backup ?
    3) something you didn't ask about but is relevant is the IP addressing. Are you using provider independent addressing or does each SP provide you with an address block.
    If it is the second then you are going to have an issue with the web server. The problem is which provider's IP do you use for the web server ie.
    if you use the primary provider IP then that will be the DNS record on the internet. If the primary router fails then the IP address will change on the secondary router but DNS will still be handing out the primary IP.
    If you enter both IPs (primary and secondary) into DNS then you would get load balancing but this means both links will be used and the secondary would not just be backup.
    In addition if one of the links fails then DNS does not know this so it will still be handing out the failed address as well as the address that is still up which means some connections will work and some won't.
    Jon

  • Default PO Ship To Address

    Hi All
    I am suffering from a mental block and need some assistance. We have just changed our trading name and I have changed everything except the default PO ship to address and I cannot find where to change it. I have checked every where that I can think of but cannot find the old address that is defaulting into the ship to field.
    Assistance gratefully received.
    Regards
    Stewart Clark

    change the address details provided in the company details window
    adm - sys initialization - company details
    Then automatically the new address will be updated in new purchasing documents.
    Regards
    rashid

  • IOS on standby switch

    Hi.
    I am running VSS on 4506-E switch with  Supervisor 7L-E. Currently  running IOS on both switches is "cat4500e-universalk9.SPA.03.05.03.E.152-1.E3.bin" which is latest one. I have been asked to run "cat4500e-universalk9.SPA.03.04.03.SG.151-2.SG3.bin" so i think i need to degrade IOS.
    Since switches are running in cluster so copying image will be pasted into active switch. Pls tell me how could i do copy this into standby also.
    Pls tell me if IOS "cat4500e-universalk9.SPA.03.04.03.SG.151-2.SG3.bin" is stable for VSS.
    Also let me know if this support  SSH login.

    Once you copy the image into the active switch, you can copy it onto the standby unit by specifying the target as slavebootflash. e.g.:
         copy bootflash:/cat4500e-universalk9.SPA.03.04.03.SG.151-2.SG3.bin slavebootflash:/
    Once you have copied the image onto both supervisors, follow the procedure for upgrade / downgrade of a VSS described here.
    I don't know personally of any stability issues with the 3.4(3) IOS-XE image - VSS or otherwise.
    The "k9" in the image name indicates support for encryption which includes the ability to create an rsa key and configure ssh transport.

  • IOS for 2960 switch

    How i can download IOS for 2960 switch...?

    No. I have not Service contact?
    A valid Cisco Service Contract is needed to download IOS from Cisco website.  You may need to talk to your authorized Cisco reseller or the vendor who sold you the switch.

  • Is it same IOS version for Switch & Router?

    Hi,
    Is it same IOS version for Switch & Router?
    Regards,
    Samuel

    Sam,
    The Latest Version depends upon the Switching platform.
    For example:
    On 2900XL Platform - 12.0(5)WC15
    On 2950 - 12.1(22)EA8
    On 3500XL Platform - 12.0(5)WC15
    On 3550 - 12.2(25)SEE2
    It would be better if you specify the switch platform that you have questions about, so we could point you in the right direction.
    I hope it helps.
    Regards,
    Arul

  • While updating ios bymistakenly i switch off my i phone 5 how can i re update ios

    while updating ios bymistakenly i switch off my i phone 5 how can i re update ios

    Hey there Ajimosco,
    You may need to restore your iPhone in order to proceed through the update process again:
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    If you are not able to restore using the steps in that article, try using the information in this article to help you achieve this goal:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • 6513 CATOS/IOS mixed mode switch what does vlan snmp counter indicate

    We have a CAT 6513 switch running mixed CATOS/IOS with IOS on router side. We use MRTG to track the vlan SNMP counters on the router side.
    What does the vlan snmp counter actually indicate say for the default vlan1 interface.
    Dave

    We have a CAT 6513 switch running mixed CATOS/IOS with IOS on router side. We use MRTG to track the vlan SNMP counters on the router side.
    What does the vlan snmp counter actually indicate say for the default vlan1 interface.
    Dave

  • My default iOS 6.1.3 wallpapers are gone. How do i get them back?

    Hi, i was tired of the picture i used as wallpaper and wanted to switch to a default image on the iPhone but all of them are missing and i could get was black images. After three reboots (just by turning my iPhone off and then on) still nothing. How do i get them back?
    By the way, my iPhone is NOT jailbroken or modded or anything.
    I've added a screenshot of the actual wallpapers that appears to me. All the dafult images are gone or replaced with these black pictures.
    Thanks in advance for your help.

    This will help but will not fix the exact problem.
    You can download apps for free that have HD wallpapers this is my personal favorite HD Wallpapers for iPad for iPhone 3GS, iPhone 4, iPhone 4S ...
    Hope this helped.

  • Can I reinstall "Documents and data" in iOS 8 after switching off it?

    I have not upgraded to iCloud Drive yet because I use an old Mac with Mavericks.
    I've switched off the "Documents and data" option in Settings/iCloud, but when I've wanted to switch on it, that option has dissapeared.
    I don't want to upgrade to iCloud Drive now, I just want to see my iWork data in "Documents in the cloud" in my iOS 8 iWork. "Documents in the cloud" is working in the Mac.
    Thank you.

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt.  Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • How to set the default action of slide switch to auto-rotate

    Is there a way to set the default action of the slide switch to auto-rotate during the OS loading instead of volume setting?

    You change the function of the side switch with Settings -> General -> Use side switch to:
    I don't know what you mean by, "during the OS loading".

  • HELP...I can't reset default views...how do I set "designer view" to default that shipped with product.

    Help...how do I reset "Designer View" to what shipped with product.  I was using a tutorial and totally messed up the designer default view, and cannot restore it by going to workspace "Designer View" reset...it just resets it to the same corrupted view.  I seem to be stuck in live mode with no buttons to come out of live mode.

    While in the Designer space, have you tried choosing Windows > Workspace Layouts > Reset 'Designer' ? If that doesn't work, you may have accidentally overwritten the default Designer workspace with the one you see now. If that's the case, one (pretty drastic) alternative is to reinstall. Another less drastic approach, is to replace the Designer.xml in your user Configuration > Workspace folder with the one I've attached.
    Let me know if you need help finding your user Configuration folder.
    Best - Joe
    Joseph Lowery
    Author, Dreamweaver CS4 Bible

  • Deploying ios in multiple switches at a time.

    I have same series lan switches about 25 numbers and all of them are to be upgraded to the latest ios.
    how do i do at time so that my work finishes smoothly.since the IOS in all of them will be same.
    Any tips and workaround are appriciated.
    Regards,
    SM Naidu

    I would do them one by one using the CLI.
    25 is a small number (even if it seems large to you) of switches to upgrade so for peace of mind, I would be doing them one by one.
    You can script things like this fairly easily but you increase the risk of potential issues.

  • IOS fast app switching

    I'm not sure if this issue is simply an IOS bug or something related to certain programs. That being said, after launching some programs for the first time (after reboot of iPad) and configuring it the way I like, most of the time when relaunching the app it will utilize the fast app switching feature of IOS and retain my customizations/views without having to reload the program in it's entirety. However after a period of time whether it be overnight or a few hours later when I relaunch the app it will completely reload the app - splash screen and all and force me to again customize my views. As often as I use these programs it becomes annoying. I was thinking that perhaps this was a bug in IOS 5.01 however after upgrading to 5.1 the behavior still exists.
    I apprecaite any help!

    This is likely one of 2 things... Either the developer hasn't coded it properly to work, or you are running up against a RAM wall. How many apps are you running at a time, and how many tabs do you have open in safari?

  • How to select a stable IOS version for switch ?

    There isn't any GD version for switch. So how did I know which version is stable ?
    thanks!

    Hi there,
    Usually the most efficient way of selecting a stable version of IOS/CatOS is to take a look through the release notes at the caveats section and verify if there are any issues that would affect your network directly. In addition, working with your local SE is a good idea, as they can offer you their design advice. Usually, a wise move is going with the latest release within a given branch is the most stable, as it includes the most bug fixes. I hope this helps.

Maybe you are looking for