Default Printer Problem - Epson 9800 and 9900

OK. I attended the Epson Academy meeting in Chicago yesterday - -and I learned several new things.
None of the Epson speakers, however, ever heard about an issue that is my problem:
Blacks are blocking up on my 9800 used with MK. I am printing on Somerset Velvet for Epson.
I am using an Intel MacPro with OS 10.5.6 - and Photoshop CS4. I have a new Epson 9900 on a USB line - and my old 9800 on a Firewire connection.
I posted earlier that my 9800 is now dedicated as an MK printer (I gave my 9600 to an art department).
My new 9900 is designated as the DEFAULT printer - on the MacPro with OS 10.5.6 - and Photoshop CS4.
When I send a print to the 9800 (not designated as the default printer) - it appears to ignore my profiles - and prints huge BLACK areas where there should be detail - and some grays.
I sent the same file to my 9900 - after switching it to MK from PK - and the print was perfect - matched my profiled monitor exactly - and was the same as a previous print done with MK on the 9600.
So - today I am back in the studio and doing some research - and some experiments (putting my science Ph.D to work).
At the suggestion of Epson's people yesterday, I reloaded the print driver (from Epson) for the 9800.
I then Used Print-Fax (on the Mac - system preferences) to delete the 9800 from my list - and then re-added it (it is on a firewire link).
I made another print - and (drum roll...) it is still filled with Blocked-Up Blacks.
And so, I did the test that I mentioned doing earlier here:
I went back to Print-Fax - and I designated the 9800 as the DEFAULT printer.
I then made another print and (more drum rolls.....) - the print is PERFECT - matches the print from my old 9600 and the new 9900 with MK.
So - the problem is that under OS 10.5.6 - and with an Intel MacPro - and with Photoshop CS4 - the 9800 MUST BE SELECTED AS THE DEFAULT PRINTER.
My next test is to send the same file to my 9900 - with MK - with the 9900 NOT designated as the default (leaving the 9800 in that role).
I want to be able to have both printers working (as in actually printing) at the same time so that I can keep up with Fine Art and canvas jobs.
Will I have to switch the Default-Designated Printer for each job ? What will happen if I de-select the 9800 while it is printing???
Stay tuned.
In my former life, as a professor, I could apply for federal grants to do my research. Maybe I should send a bill to someone for ink, paper, and time.
There is a problem here- but it could be Epson, Apple, or Adobe at this point.
Dick Sjolund
http://www.wilderness-studio.com

Jeff,
My sincere apologies -- I asked John Caponigro - who sent me over to Andrew - and we sat and talked right next to you ... maybe I needed a few minutes at the end of the meeting for more Qs. and As.
So - now that we know there really IS a problem -- how do we fix it???
What will happen if I am sending a job to the 9800 - with MK - designated as my default printer - and then, at the same time - send a job to the 9900 - but now select it as the default printer in the middle of the 9800's job?
Any chance that OS 10.5.7 will fix this - or do we wait and start-over with 10.6 (Snow Leopard)?
It was a great Epson session in Chicago - you were terrific - and I'm not at all surprised to learn that you knew the answer.
Dick
And - this just in ----
With the 9800 Epson designated as the DEFAULT printer, I sent a job to the 9900 (now no longer the default) - and (even more drum rolls....) the print is perfect.
So - it appears to be an EPSON - APPLE problem specific to the 9800 (in my case).
If you have more than one printer - test the problem by changing the DEFAULT status around in Print-Fax.
And - thanks, again, Jeff.
Dick Sjolund
http://www.wilderness-studio.com

Similar Messages

  • Edge to edge printing problem epson 9800

    I need to know if my problem is a user error problem or is it an inherent problem within the latest driver from Epson 9800. I believe I'm setting everything correctly within the driver to be able to print an edge to edge poster, size ranging for 44" width to 24" width, I haven't had troubles before printing from a windoze machine. Whatever settings I have for the Mac it just won't print. Any help would be most appreciated.

    My name is Syd and I work for Epson America, Inc.
    The driver may be corrupted or there may be Apple driver interfering. Here are the steps to remove all Epson driver and re-install a fresh copy of the driver:
    1. Go to System Preference > Print & Fax.
    2. Highlight the Epson printer and click - to delete.
    3. Go to MAC HD > Library > Printers.
    4. Drag the whole Epson Folder to the trash.
    5. Go to Epson.com and download the Printer Driver v6.11 from your printer's support site.
    6. Install the Package.
    7. Download the Common Updater 7.0 from the printer's support site and install it.
    8. Once installed restart the computer.
    9. Once restarted, make sure the printer is on and connected. Go to System Preference > Print & Fax.
    10. Make sure the printer is added here
    Try printing again.
    Hope this helps,
    Syd

  • Printing incorrectly to Epson 4800 and 9900

    I've recently started having printing problems printing to my Epson 4800 and 9900.
    On the 4800 every time I print, the 1st print comes out dark. Then if I print again with the same settings it comes out fine every time. I've been putting in a sheet of regular paper to "fix" the problem for now, but would like to fix it properly.
    On the 9900 I have the same problem only it's not dark but the wrong color. This is only happening on one computer (mine) on others it seems to be printing fine. In fact we started using an old mac here because it prints correctly every time.
    It's not a profiling issue or setting issue. Been doing this for a long time----1st I've seen this.
    I've run disk warrior and have replaced the print driver, but problem is still there.
    Mac/Power PC G5/Non-Intel/10.4.11
    Any help is appreciated!
    Jim

    That's a great idea. I tried that and the 1st. print turned out dark again. The next was correct. I've been quitting photoshop and restarting and it seems to print fine now. I've logged into my original acct. and is printing fine. Unfortunately, having intermittent problems are worse than it not working at all. If I have a client come in and I print it I wont know if the subtle color changes are there file or my weird printing problem. I'll post back if/when it returns. I assume it will start again on Mon. You know, just because it's Monday.
    Thanks for your help!
    Jim

  • Default printer problems with adobe 10.1.2

    I was having problems printing PDFs since upgrading to 10.1.2.  After reading and trying many recommendations, I happened to notice that my default printer(I have only one printer) was listed twice on the print window.  The first (default) printer is spelled "HP PSC 2350 series" (upper case 'PSC')  The second is "HP psc 2350 series" (lower case 'psc') .  The printer is named 'HP psc 2350 series' in my printers and devices, and if I select this printer, the page will print perfectly.  Now that I have solved my printing issue,  I would like to change the default setting on the adobe print window to come up as the active link, so I don't have to continue to select a different printer everytime I wish to print a document.  The printer by the lower case "psc" name is set as the default printer in printers and devices, and I cannot figure out why it doesn't come up as the default printer on the adobe reader print window.  I also cannot figure out how to change the default in the print window.   An added interesting fact is that I get no response in the print window when I try to select "preferences' or 'advanced' for the upper case 'PSC' printer.
    My computer runs in Windows 7 (64-bit).  The printer is HP psc 2355xi all-in-one.  Any suggestions are much appreciated

    I have not been able to select a different default printer for Adobe,  but I can print if I manually select the correct link everytime.
    Date: Tue, 6 Mar 2012 13:16:52 -0700
    From: [email protected]
    To: [email protected]
    Subject: default printer problems with adobe 10.1.2
        Re: default printer problems with adobe 10.1.2
        created by AMG13 in Adobe Reader - View the full discussion
    I am having the same issue.The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.However, the first printer option that appears is the lowercase convention. Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4248912#4248912
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4248912#4248912. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Reader by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Printing problem with cc and cs6 with epson 7890

    Hi everyone,
    I am having a serious printing problem. I use CC (14.2.1) and CS 6 (13.0.6) on Mavericks 10.9.1 on an iMac. If I try to make a print on a 24" roll I get an error message: cupsRasterinterpretPDD has an error = page header unsupported values. If I print A2 or A3 sheets everything works fine.
    I contacted Epson because I thought it was a printer problem, but they insist it is a photoshop problem. I updated to the latest printerdriver.
    Does anyone have any ideas or even better a solution?

    I feel your pain, but I don't know the solution, sorry. Our Mac guru who primarily serves designers is not upgrading any of his clients to Mavericks so far, due to printing (and other) issues. Se we're still on 10.8.4 here.
    This might help:  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967522
    Or this:  https://discussions.apple.com/thread/5546441
    If those don't help, you might want to post your issue in the Apple Support Communities:  https://discussions.apple.com/index.jspa
    Good luck.  :+)

  • Printing problems with CS5 and Epson Photo R2880 printer

    I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
    If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
    I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27.  I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
    I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know! Thanks!
    P.s. I'm new at using this forum, and though I thought I sent this out once already, I never saw it posted. If I'm in error and it's already out there, sorry for the mistake and posting it twice.

    >"Unfortunately then I'd have to say all bets are off. The only true test is to print with the standard materials that Epson has designed their printer for. Only if that works well should you be trying third-party materials. For example, third-party inks in general are of poorer quality, are inconsistent, clog more, and in the long run, do not save you anywhere the amount of money they advertise over the genuine Epson products."
    Getting very nice results with an R1800, Inkjetfly CIS, and Red River paper. The R1800 has never had Epson ink run through it and has no abnormal clogging problems. In fact, clogs are rare.
    Getting near perfect matches to the monitor with both Colorvision and x-rite calibrating/profiling equipment. The printer stays on 24-7 so the only ink used, other than printing, is a periodic nozzle check. I am not alone in this, so blanket statements like the above are specious at best.
    And no, I don't sell prints for big bux, so whether they are going to last a hundred years is not a concern. Besides, until someone is around long enough to verify those claims, the jury is out. I've got color prints from the wet days that are fading after 20+ years. Third party inks are not necessarily lower quality than OEM. One of the reasons for the development of high quality third party inks was the dissatisfaction of B&W and fine art printers with the OEM products.
    Of course the cheap refilled/knockoff carts being hawked on ebay and the like are a different story.
    MBP, OS 10.4.11, CS3 10.0.1, R1800 with latest driver

  • Printing problem with Pages and iWork

    This problem has been troubling me for months. I have an HP OfficeJet Pro K5400 colour inkjet printer. I have installed the latest s/w drivers so it's all up to date as far as I'm aware. The problem is that when printing from Pages - or indeed any iWork application, I select 'normal' print quality and 'plain' paper, but the printer refuses to print in anything other than 'high quality'. Even if I choose 'draft' quality, the printer prints high quality. I print lots of reports and never need 'high quality' besides which it takes 4 times longer to print and uses twice as much ink (and looks dreadful on the paper I use).
    Now here is the even odder thing, the printer prints as directed to Office 08, Mail, Safari and Text Edit. But I have the same problem of it ignoring my printing options in iPhoto and iCal. It also works fine from my wife's PC.
    HP has been truly hopeless in trying to sort out the problem. I have reinstalled the drivers many times and cleared out all kinds of files as directed by them. The problem originated in November last year when I upgraded to Leopard.
    I have installed the following drivers as directed by HP: HPInstaller_OJPK5400v9.7.1, HP v9.7Inkjet OS X 10.5 Update.
    Hope someone out there can help.

    Perhaps I should invest in another inkjet printer. Are you saying I should avoid HP and Epson? In which case how about Canon? Would that work or are there others you could recommend.
    Good question. IMHO there is no reason to reject any particular make and model of inkjet, but there is also no reason to suppose that the supplier will support that make and model beyond its short lifetime which is sort of supposed to be the lifetime of the version of the operating system for which the 'dumb' raster driver was developed. It's just the way it is, unfortunately.
    One should purchase the type of printer product that suits one's purpose. For proofing of copy a black and (single colourant) grayscale laser is superior to an inkjet. For proofing of photographs a colour inkjet which is correctly calibrated, correctly characterised, and for which colourants are correctly converted in the colour correction software and pagination software can hit within 1-2 dE of the print on a press operated with automatic colour control.
    Sorry to be so unhelpful, but there are four printers and shelves of software here, and it's not simple, unfortunately.
    hh

  • Printing problem in cs5 and imac 27

    I have been running my Epson Stylus Pro 4800 on a macbook pro and cs3, for a couple of years with no problems whatsoever. I have now upgraded to a new iMac 27"and have had nothing but problems with the 4800. I have made my own profils and used Epson paper profiles but the prints are not as colourful as they used and totally wrong as well. I am also getting totally oversized prints compared to what image seize in ps is set to be.....for example, I have been doing a 10x21 test picture on Premium Lustre paper (photoshop is managing the colours through CS5, but it is printing the image at least 1,5 the size that it should be. All my settings are correct, dpi is 300, I'm printing at 1440dpi resolution on the correct profiles for the paper. I am at a loss to understand why this is happening. Is anyone able to assist me?
    I can do the printing in preview  and that is looking quite ok. But trough photoshop it is bad colors and wrong size on the print.
    Regards Ulfja

    I saw you're having a printing problem with CS5 while using an Epson printer. I'm having a problem too. Read my situation and see if you think it's similiar to yours. I posted this about an hour ago but have not heard from anyone yet.
    I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
    If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
    I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27.  I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
    I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know!
    I'm sorry I don't have any suggestions for you. The colors I'm getting in my prints from CS5 seem to be alright, but not the positioning on paper. It keeps offsetting and running a black stripe down one side. Fortunately I have CS4 on my computer that I can use to print from, but it shouldn't be this way.
    Good luck!

  • Printing Problems GI Slip and GR Slip

    Hullo fello Sapians
    I have printing problems regarding the above. When I have only one output type configured eg WA01 and no WE's the goods issue prints perfectly however the GR slip also prints but in the form of a returns delivery note. I have not created any Returns delivery slip in the system. What could the possible causes be
    I have exhausted all the config checks and its 100% so I think
    Vishnu
    SAP MM Consultant

    Hi
    Set the parameter ID NDR in the user master record to X.
    This makes the print check box to be defaulted to X.
    Now you should be able to print the GR from VL32N.
    I hope this helps.
    Thanx
    Prasad

  • Lightroom printing problem Epson R1800, XP SP2, colors dark

    I'm having no success with printing from Lightroom 1.3.1, with a quite new Epson R1800, on an IBM R51 with Windows XP SP2.
    Printing is fine, using Epson's Easy Photo Print, and PhotoShop Elements 2.0. In fact, the results with Epson's Easy Photo Print and Elements 2.0 are almost identical.
    I played with ICM on, off, downloaded new Epson icc profiles for glossy paper, loaded new cartridges, cleaned nozzles, etc.
    And I searched this users forum and the general web. Sounds like printing problems with Lightroom is pretty normal.
    Any other clues or hints to solve the problem? Seems pretty stupid that Lightroom can't be used to print.
    ...Vick

    Vick,
    I'm new to printing on my Epson 1800 and am sure others know more than I do, but this might be a start since I had the same problem printing from Photoshop CS3 on a R1800 and R200. I think the problem is in the printer properties/printer dialog setup and since the problem is the same maybe the solution is also the same.
    In Lightroom click File - Print Settings or, to get to the same place, click File - Print and click the Page Setup or Print Settings or Print button. Whichever, it takes you to the print setup for the 1800. Click Properties which takes you to the Epson Stylus Photo 1800 Properties window. In the bottom right, click Advanced button. A "note" warning about making changes pops up. Click continue. Under the Main tab, color management make sure ICM is NOT selected. I have "Color Controls" selected. Click OK (twice I think) to get back to the Lightroom print window. This corrected the dark colors problem I was having. When printing in PS3 it asks, "Did you enable color management in the printer dialog?" Somewhere else I found the suggestion to disable ICM color management when printing from PS3. So much to know!! Hope this helps.
    Allen Round

  • Printing problem: epson R2880 , CS5 + 6, OS Mountain Lion

    Hi There,
    First of all apologies if this is in the wrong thread, If so, could an admin please move it to a correct one?
    I have searched google and these forums for an asnwer but am still having the same problem.
    Since upgrading to Mountain Lion (from Snow leopard) my prints are not coming out well at all, it's mostly the reds which ae not vibrant at all, and coming out very orange.
    I have tried numurous variations of settings:
    photoshops manages colors, printer manages colors, relative,perceptual, made sure printer maanages colors is off, different paper types etc.
    *I took screen shots of every setting to match to the prints so can post if neccesarry
    I have also tried printing from Preview and LR 4, still having the same problem.
    I even tried printing on a different machine with Snow Leopard installed (but was foreced to update to the latest Epson driver (9.0.2).
    Does anyone have any idea where the problem could be?
    I've been trying to print my portfolio for an important meeting and this has taken up about a full day of trial/error tests.
    OS: Mountain Lion
    Printer: epson R2880 (Px 5600 in Japan) Driver (9.0.2)
    Paper: epson Photo crispia / Superfine Matte (making sure to switch out the matte blak and photo black cartridges eveytime)
    SW: CS5, CS6, LR 4
    Thanks in advance,
    Jake

    Apologies for the legth of this post but it needs it.
    For 3 years I have struggled to get a B&W print without a magenta colour cast.
    My old printer, an Epson 1400, only had 1 black so I thought this was to blame and bought a new Epson R2880 with 3 blacks earlier this year..
    My setup is
    CS5
    Fotospeed paper
    Fotospeed Crystal dye inks
    Profiles for each paper.
    A calibrated screen
    Windows 7
    All drivers etc are up to date.
    Because it was originally loaded with Epson inks, I used the Advanced B&W (ABW) setting to print B&W photos, which were actually very good considering I wasn't using Epson paper. When the Epson ink ran out, I changed to Fotospeed Crystal dye inks with profiles.
    I have successfully printed colour photos with the new setup for a couple of months.
    Yesterday I had a batch of photos to print so I set the system up to Photoshop Manages Colour etc (PMC). ( I know what I am doing here)
    The first, a colour print, printed OK.
    Because the second was a B&W, I did a test print using ABW and then a test print using PMC. The ABW had a magenta colour cast, the PMC printed B&W so I printed actual size with PMC and it worked great.
    The third photo, another B&W, I again used PMC and did a small test print - it printed magenta. This was only minutes after printing photo 2.
    I did the usual messing around with perceptual and relative col. and quality and max. quality setting, PSD v Tiff etc. and everything came out magenta.
    Shutdown PC and went to bed. Printer remained switched on to save on ink cleaning routines.
    Today.
    Booted up PC.
    Did a small test print using PMC and it came out B&W - no colour cast. ??????
    Printed full size and it came out B&W no colour cast. On checking the print I noticed some blown highlights so went back into CS5 and did some adjustments to recover the highlights.
    Tried a small test print with PMC and it printed magenta. Again, only minutes between the two prints and it goes from B&W to magenta.
    Closed everything down and did a PC restart. Tried again with PMC and still magenta.
    Several magenta attempts later and I nearly gave up the will to live.
    Had a brainwave - I have Canon Digital Photo Professional on my machine as I use Canon cameras so I tried to directly print from the Canon software.
    If this printed B&W then it would indicate a problem between CS5 and Epson. If it didn't work then it would absolve CS5
    The software allows you to select paper profiles etc in a similar way to CS5 and I also set up the Epson software as no colour adjustment (just like when you use CS5)
    Tried a test print and it printed B&W.
    Went straight away into CS5 and printed the same test photo using PMC and it printed magenta.
    Went straight back to the Canon software and printed a full size print and it printed B&W.
    Can someone from Adobe please explain why
    CS5 and the Canon software must be using the same print driver yet one of them is successful and the other isn't?
    Why, when using CS5 to manage colours, two prints, two minutes apart can change from B&W to magenta?
    It suggests to me that the CS5 software is not handling the Epson driver correctly (or vice versa) and double profiling is occuring. In any event users of these products should rightly expect one of you to pick up the ball and run with it and not just blame each other.
    So my third question is - will Adobe run with the ball?

  • Trouble printing with Epson 2880 and SL

    Installed SL on my MBP but not my iMac yet as it is my main computer for printing with Aperture. I have been very happy with the 2880 and how well the prints match what I see on the screen (calibrated with i1d2). Well with SL I downloaded rosetta and the new 2880 drivers (as instructed by Epson), but whenever I choose a paper profile e.g., Premium Photo Glossy, the picture in Aperture Print Pane turns a purple hue. I, of course, have color management turned off in the Print Settings dialog. Anyone have any idea what is going on? As far as I can tell I'm not doing anything differently. More importantly, has anyone been able to get good photo printing with SL, Aperture and the new Epson drivers for the 2880 or similar Epson printer?
    Thanks, Jim

    That KB article just saved me from going back to 10.5. I was having the same purple problem with all Ilford and Hahnemuhle profiles.
    That problem is now gone (by just disabling Black Point Compensation) but: when trying to print from Aperture (2.1.4) with my R2880, any paper I choose is apparently stuck at +roll paper+, giving a +wrong source+ error when it reaches the printer. I now have to hit preview, select the correct page setup and profile and print from there. So far this seems to work. But it's a pain and not what I want to be stuck doing for very long.
    I had this problem before but only when printing to Manual-Roll. Now even Sheet Feeder options don't work. This would all be fixed if we only had a proper Page Setup option in Aperture as in every other OS X application...
    At least that convoluted method gives me the right colors - which I was definitely not getting by going the system managed route.
    Growing pains anyone?

  • Panoramic print problem epson 3800

    I set up a custom page of 40 x 13 inch, put the cell size in for the picture size i require and set everything else.  print preview shows the print as i want it, but when it prints it only does a small portion of the print the wrong way round.  Is there something in lightroom i'm missing or is it to do with the printer (epson 3800) setting.  paper is fed via sheet feeder, which i had done successfully on 2400 previously.    

    I rencently have a problem using custom paper size with an Epson 3800 and Lightroom. It may not be the same problem. I was not able to determine or understand if it was an LR or an Epson driver (Mac OS 10.5.6) error.
    I use Moab Chinle "square" album (12"x13"). When I was printing this paper size, I got almost always half-printed page. I have tried many things but the last setting I modified solved my problem.
    By setting the longest side to the height of the paper in the custom page definition, I do not have half-printed page anymore.
    Hope this will help.

  • Default Printer problems in Adobe Reader

    Repost:
    I have over 50 users with Adobe Reader 9.3.3 installed.  Every morning someone calls and says Adobe Reader reported that there are no printers installed on their system.  When I check their PC I find that the default printer setting has been removed and there is no default printer set.  Once reset they have no problems with the printers or their other applications.  This only happens when trying to print a PDF.
    Why is Adobe Reader removing the default printer setting? 
    The driver has NOT been removed.  Just the default setting.
    In very PLAIN English the default printer check mark is GONE.

    This is a strange issue indeed.!!!
    Can you please let me know, whether the problem reproducible only after opening any specific file? It might be that the file is running a JavaScript on the system causing the default printer setting to be removed.
    To verify the same, you can try and disable JavaScript in Adobe Reader 9.3.3 on some of the client systems, and then observe whether the problem is reproducible on their systems as they go around their normal work. (To disable javscript, goto Edit > Preferences > JavaScript and uncheck Enable Acrobat JavaScript)
    If any client system tries to open a file which is trying to run a JavaScript code, they will get a Yellow message Bar on top of their page, asking for permissions to run JavaScript. This will give you an idea about the problematic file.
    Hope this helps you zero in on the issue..
    Ankit

  • Printing Problem with labels and envelopes

    I have Microsoft office:mc 2004 and cannot print labels and envelopes. Whenever I ask to print it boots out and states that there is a problem and ask me to report the problem. I have reported it 20 times in the last 2 days with no response from apple. Can anyone give me any input on how to correct this problem? I have a HP laserJet 3050 all in one printer and did not have these problems when I was using a PC with windows. Please help as I am at my last of my patience on this problem. Thanks and please use language I can understand as I am not computer literate on all of the lingo that is being used.

    Hi Lilmac, and a warm welcome to the forums!
    Have you installed a Printer Driver later than the one that comes on the CD? hp generally includes older ones.
    Tough to say with so little to go on, but since it could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.

Maybe you are looking for

  • What is Preview for iCloud used for?

    What is Preview for iCloud used for? Is this to save any document that can be opened in Preview to iCloud? Thanks.

  • Mail folder not displaying correctly on iPad

    I have moved old mail (more than one month old) from my inbox to another email folder. If I move mail that is less than one month old it appears in the new folder as expected, but if I move mail that is more than one month old it does not appear. If

  • Everytime I try to Sync the itunes shoe me error 1415. What i should do?

    Every time I try to sync, the Ituns show me "update complete ok to dissconnect", but my iPOD is empty!! and in the ituns library there is over then 400 songs. What cause this problem? and I can I fix it? Thank you for help!

  • Windows 8.1 Task Sequence is picking the wrong USB drivers

    I have a Windows 8.1 task sequence that hasn't had any driver issues on all the other desktops I've tested. Except the HP Compaq 6000 Pro. None of the USB drivers are working correctly unless I select Update Driver Software -> Browse my computer for

  • Video recorded in QT Pro-compatible with FCP?

    Is a video recorded in QT Pro compatible with FCP? I was getting errors earlier today importing QT video clips recorded in QT Pro. FCP said "unknown file type" and wouldn't import it. I tried different decks, different footage, all to no avail. Drag