Default Value of status field been shown as "Open"

Hi All,
I am facing some error regarding the status field in service request record type.The status field is showing as "open"when i had created a new service request but its not been reflected under service request detail page eventhough its not been present in piclklist.I want to remove open status as not been shown as open under service request list page.Please suggest me how can remove that "open" from status field,Thanks in advance.
Regards,
Manish.

Hi
You can go to the field setup of service request and edit the Status field. In Default Value give "" to denote null.
By default the system gives open. So when you give the double quotes the new records created would have status as null.
Hope this helps.
-MR

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