Default windows 8 OS entry missing (blank) in msconfig and system startup in VAIO-SVS15125CVB

I have a vaio SVS15125CVB model with i5 processsor and windows 8 single language preinstalled, which i have upgraded to 8 pro by purchasing a licence key. When I needed to boot into safe mode and entered msconfig, boot tab, no OS was listed and i could not click safeboot. all options are greyed out in this tab. likewise in control panel---> system and security---> system---> Advanced system settings, start and recovery, there was no default OS. it was simply blank. I tried opeing CMD (admin) and running "bcdedit /enum' it says " the boot configuration data store could not be opened. A device attached to the system is not functioning". Because of this my win8pro does not update to win 8.1 and says an error code: 0x8007001f. Is it some security setting which is preventing access to BCD for changing settings? Pl help on this how to make the default OS show at both the places so that i have startup options enabled including safeboot mode.and also can update to 8.1- Dr.Kishore 

 
Hi kishoretsa, 
Thank you for considering Sony Community! 
How did you upgrade the operating system? You mentioned that you purchased a license key that you purchased. 
With regard to the error code 0X8007001f , you may try to run Troubleshooter. A device may not properly working or communicating with the Operating System. 
It seems that other operating system is corrupted and you may want to format the unit back to its original factory settings. Your Vaio SVS15125CVB is not a U.S. model and we have limited information about your unit. 
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Thanks, 
Vincent 
If my post answers your question, please mark it as "Accept as Solution"
 

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