Defautl user has no rights to load or extract data

Hi,
i just provisioned a new user with default and other rights. In windows client he can load or extract data etc. But it doesn't work in workspace. There's no drop down list under "Task", like load Task or extract Task etc. According to the HFM admin guide, user with default right should have standard rights like load or extract task. Did I something wrong?
Has anyone some idea?
thansk in advance
kind regards,
Hoi

Hi,
Please try right-clicking on the Firefox installation file and '''Run as administrator''' to install.

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[20050512 18:19:38:342] P [MI/Sync ] Synchronisation started
[20050512 18:19:38:342] D [MI/Sync ] Dumping file 'C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\out\package.out'
INH-H[1]=0103ccd845dc23221935;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[1]=0103ccd845dc23221935;TIMESTAMP;0;000000;19700101&INB-B[2]=0103ccd845dc23221935;DEVICEID;0;&INB-B[3]=0103ccd845dc23221935;USER;0;ABERTISA&INH-H[2]=0103ccdaa04bda7b4f1e;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[4]=0103ccdaa04bda7b4f1e;TIMESTAMP;0;000000;19700101&INB-B[5]=0103ccdaa04bda7b4f1e;DEVICEID;0;&INB-B[6]=0103ccdaa04bda7b4f1e;USER;0;ABERTISA&INH-H[3]=0103ccde64db45e939f9;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[7]=0103ccde64db45e939f9;TIMESTAMP;0;000000;19700101&INB-B[8]=0103ccde64db45e939f9;DEVICEID;0;&INB-B[9]=0103ccde64db45e939f9;USER;0;ABERTISA&INH-H[4]=0103ccdf0487191e79ad;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[10]=0103ccdf0487191e79ad;TIMESTAMP;0;000000;19700101&INB-B[11]=0103ccdf0487191e79ad;DEVICEID;0;&INB-B[12]=0103ccdf0487191e79ad;USER;0;ABERTISA&INH-H[5]=0103ccdfce6f7d45e0d3;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[13]=0103ccdfce6f7d45e0d3;TIMESTAMP;0;000000;19700101&INB-B[14]=0103ccdfce6f7d45e0d3;DEVICEID;0;&INB-B[15]=0103ccdfce6f7d45e0d3;USER;0;ABERTISA&INH-H[6]=0103cce33f5e86b3c61f;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[16]=0103cce33f5e86b3c61f;TIMESTAMP;0;000000;19700101&INB-B[17]=0103cce33f5e86b3c61f;DEVICEID;0;&INB-B[18]=0103cce33f5e86b3c61f;USER;0;ABERTISA&INH-H[7]=0103cce46b0db12ad014;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[19]=0103cce46b0db12ad014;TIMESTAMP;0;000000;19700101&INB-B[20]=0103cce46b0db12ad014;DEVICEID;0;&INB-B[21]=0103cce46b0db12ad014;USER;0;ABERTISA&INH-H[8]=0103cce58d75c6d58d46;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[22]=0103cce58d75c6d58d46;TIMESTAMP;0;000000;19700101&INB-B[23]=0103cce58d75c6d58d46;DEVICEID;0;&INB-B[24]=0103cce58d75c6d58d46;USER;0;ABERTISA&INH-H[9]=0103cce82371b7e5b68e;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[25]=0103cce82371b7e5b68e;TIMESTAMP;0;000000;19700101&INB-B[26]=0103cce82371b7e5b68e;DEVICEID;0;&INB-B[27]=0103cce82371b7e5b68e;USER;0;ABERTISA&INH-H[10]=0103ccea96fa4a3b9652;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[28]=0103ccea96fa4a3b9652;TIMESTAMP;0;000000;19700101&INB-B[29]=0103ccea96fa4a3b9652;DEVICEID;0;&INB-B[30]=0103ccea96fa4a3b9652;USER;0;ABERTISA&INH-H[11]=0103ccec012ca062e298;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[31]=0103ccec012ca062e298;TIMESTAMP;0;000000;19700101&INB-B[32]=0103ccec012ca062e298;DEVICEID;0;&INB-B[33]=0103ccec012ca062e298;USER;0;ABERTISA&INH-H[12]=0103ccf565d51f7bd8f7;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[34]=0103ccf565d51f7bd8f7;TIMESTAMP;0;000000;19700101&INB-B[35]=0103ccf565d51f7bd8f7;DEVICEID;0;&INB-B[36]=0103ccf565d51f7bd8f7;USER;0;ABERTISA&INH-H[13]=0103cdf4e3416d40815c;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[37]=0103cdf4e3416d40815c;TIMESTAMP;0;000000;19700101&INB-B[38]=0103cdf4e3416d40815c;DEVICEID;0;&INB-B[39]=0103cdf4e3416d40815c;USER;0;ABERTISA&INH-H[14]=0103d16e551570169713;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[40]=0103d16e551570169713;TIMESTAMP;0;000000;19700101&INB-B[41]=0103d16e551570169713;DEVICEID;0;&INB-B[42]=0103d16e551570169713;USER;0;ABERTISA&INH-H[15]=0103d192e748e435f81c;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[43]=0103d192e748e435f81c;TIMESTAMP;0;000000;19700101&INB-B[44]=0103d192e748e435f81c;DEVICEID;0;&INB-B[45]=0103d192e748e435f81c;USER;0;ABERTISA&INH-H[16]=0103d193f55fbd794439;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[46]=0103d193f55fbd794439;TIMESTAMP;0;000000;19700101&INB-B[47]=0103d193f55fbd794439;DEVICEID;0;&INB-B[48]=0103d193f55fbd794439;USER;0;ABERTISA&INH-H[17]=0103d22044f095f427f4;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[49]=0103d22044f095f427f4;TIMESTAMP;0;000000;19700101&INB-B[50]=0103d22044f095f427f4;DEVICEID;0;&INB-B[51]=0103d22044f095f427f4;USER;0;ABERTISA&INH-H[18]=0103d22213987cabb3b4;;R;AGENT_PARAMETERS;;;;;NEW_PROTOCOL;;0;;3;;&INB-B[52]=0103d22213987cabb3b4;TIMESTAMP;0;000000;19700101&INB-B[53]=0103d22213987cabb3b4;DEVICEID;0;&INB-B[54]=0103d22213987cabb3b4;USER;0;ABERTISA&INH-H[19]=0103d22213e6f159009f;;N;;;;;;NEW_PROTOCOL;;0;;0;;&
[20050512 18:19:38:342] D [MI/Sync ] End of content of file 'C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\out\package.out'
[20050512 18:19:38:342] P [MI/Sync ] Do not use http proxy (system properties update)
[20050512 18:19:38:342] I [MI/Sync ] GzipDataCompression: Gzip data compression is switched off
[20050512 18:19:38:342] P [MI/Sync ] Sending outbound file to server.
[20050512 18:19:38:358] P [MI/Sync ] Outbound file was sent.
[20050512 18:19:38:389] P [MI/Sync ] Receiving inbound file from server.
[20050512 18:19:38:389] P [MI/Sync ] Inbound file was received.
[20050512 18:19:38:389] P [MI/Sync ] Synchronisation successfully connected
[20050512 18:19:38:389] D [MI/Sync ] Number of pending inbound containers before inbound processing = 0
[20050512 18:19:38:389] D [MI/Sync ] SyncInboundContainer: closing reader for inbound file / stream
[20050512 18:19:38:389] D [MI/Sync ] Dumping file 'C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\inbound.sync'
&WAF_SYNC&EXCEPTION_INFO_CODE=7&
[20050512 18:19:38:389] D [MI/Sync ] End of content of file 'C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\inbound.sync'
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] D [MI/Sync ] Synchronisation: Fire SyncEvent 1
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI2853484152454429 / MI2853484152454429 (User: (SHARED), MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.sync.LogSender
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI4142455254495341 / MI4142455254495341 (User: ABERTISA, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.apps.jsp.SyncStatus
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI2853484152454429 / MI2853484152454429 (User: (SHARED), MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.ccms.LastSuccessfulSyncAlert
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI2853484152454429 / MI2853484152454429 (User: (SHARED), MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.services.os.AgentManager
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI2853484152454429 / MI2853484152454429 (User: (SHARED), MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.core.StatusUpdater
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI4142455254495341 / MI4142455254495341 (User: ABERTISA, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager
[20050512 18:19:38:389] D [MI/Smartsync ] User has not been installed on MW, it is not ready for sync :ABERTISA
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] P [MI/Core ] Thread Thread-28 switched context to MI2853484152454429 / MI2853484152454429 (User: (SHARED), MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) (stack level 1)
[20050512 18:19:38:389] I [MI/API/Sync ] SyncEvent Performing com.sap.ip.me.ccms.AlertManager
[20050512 18:19:38:389] P [MI/Core ] original context restored
[20050512 18:19:38:389] I [MI/Sync ] Synchronization finished, Thread=Thread-28
[20050512 18:19:48:326] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'
[20050512 18:19:48:326] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called
[20050512 18:19:48:326] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20050512 18:19:48:326] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/home/synclog.jsp'
[20050512 18:21:04:484] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'
[20050512 18:21:04:484] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called
[20050512 18:21:04:484] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20050512 18:21:04:484] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20050512 18:21:05:531] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'
[20050512 18:21:05:531] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called
[20050512 18:21:05:531] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20050512 18:21:05:531] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/trace/trace.jsp'
[20050512 18:21:07:031] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'
[20050512 18:21:07:031] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called
[20050512 18:21:07:031] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''
At some point is says:
User has not been installed on MW, it is not ready for sync :ABERTISA .
What is MW?
And I think that i will need to patch the instalation since I have Mobile Engine 09 but when I look in MI through the WebConsole (http://ap-ccms-d01.corp.se.sempra.com:50000/me/WebConsole/add) I do not see version 250900 for MOBILEENGINE_JSP. I only have version 250000 and 250400.
Is this a SP issue?
thanks for your help.

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