Defective OS (KK) and software troubles on my slate 21: Case closed!
I have just been notified by a certain Susan for c.s. that my case was closed. She said that she couldn`t find me on the phone (which is apparenlty the only way they would let us believe they can deal with returns and refunds.. and I thought we lived in the 21st century!! the era of Internet and tablets pc.. nope, no email accepted, no Voip no skype, nothing).
Btw, I had provided two numbers for her and her colleagues (a tel and a fax number) to call me here in Japan where I live and where I purchased the item (got it on Amazon.jp.. hence the trouble I suppose.. had no other options though, they didn`t sell the slate21 anywhere else). But of course, I had told c.s. always in my chats that I lived in Japan and not in the US now, and they always seemed to be understanding and told me `no problem, I understand`. You know, Japan customer support only provides services (phone and email assistance) to JApanese speakers.. and I am not, regrettably, able to deal with the high linguistic competency required to deal with c.s. in this language yet.. so English please!?
I was told to relax and wait for the call which never came, of course. Yesterday I got an email form c.s. (US..finally!!) by this woman Susan who tells me now that she cannot deal with me (being US c.s. and all) and that I should have contacted JApan c.s. instead (they tell me this after 3 months of boack and forth). She then informs me that from her prospective my case is now closed!!
Three months of exceptional deception from these guys and their company (HP), and I am now closing days towards the end of my warranty, and have still got a machine that is, shall we say useless. (read my previous posts and you will understand). What a `Service`!
Morale of the story ..
Thanks HP for doing exactly what you promised.. nothing.
I shall remember this next time I buy a computer.
Hi @slate21jp ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP
Similar Messages
-
i just got an ihome system and had trouble with it connecting to my iPhone. I finally got it to work and now my itunes doesn't recognize my phone. My software is up to date on both my Mac and my iPhone and I have shut everything down and restarted. Does anyone have any other suggestions?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
IMac kernel panic -- rule out hardware and software! any ideas?
Greetings forum
I am totally at a loss on what to do next. Im writing about a mid 2010 27 inch iMac recently upgraded to Mountain Lion. Shortly after this the computer started to experience issues of rebooting itself as clicking apps such as safari. So began the troubleshooting process!
First tried clean install -- ie format HD and internet recover install
everything installed fine and then restart issue again as it experience kernel panic
ruling out the Software I was convinced it was a memory hardware issue so I booked appt at genius bar and took it in-- the computer was there for 4 days and the tech said they did extensive testing and could find nothing wrong with the hardware tests!! and they had no advice other than to try a fresh install (again)
I took it home and let it sit for a couple of months as I didnt want to bother with it right away
So I pulled it out again yesterday and decided to do a fresh install after format -- again within 5 min in kernel panicd! This time i think I was searching in safari. BELOW is the crash report
I also decided to load up the diagnostic tool off my iMac disk to test hardware (did the extended test TWICE) and NO TROUBLE FOUND (see photo)
KERNEL PANIC COPY PASTE:
Interval Since Last Panic Report: 476 sec
Panics Since Last Report: 1
Anonymous UUID: C5678BA0-F5C5-7B5C-0D29-E8CD2BAF1AA9
Sun Feb 24 18:05:12 2013
panic(cpu 3 caller 0xffffff80034b7bd5): Kernel trap at 0xffffff80034a1e6e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000145340dea, CR3: 0x0000000034083000, CR4: 0x0000000000000660
RAX: 0xffffff8003abeb90, RBX: 0xffffff801ce358e0, RCX: 0x0000000000000cc5, RDX: 0xffffff8003abdc88
RSP: 0xffffff808375b4a0, RBP: 0xffffff808375b5c0, RSI: 0xe200b4ff10aff8cd, RDI: 0x0000000000046064
R8: 0x00000000000001ff, R9: 0x0000000000000000, R10: 0xffffff806e379000, R11: 0xffffff8019740800
R12: 0xffffff800c2b8c80, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8003abdb70
RFL: 0x0000000000010246, RIP: 0xffffff80034a1e6e, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000145340dea, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff808375b140 : 0xffffff800341d626
0xffffff808375b1b0 : 0xffffff80034b7bd5
0xffffff808375b380 : 0xffffff80034ce4ed
0xffffff808375b3a0 : 0xffffff80034a1e6e
0xffffff808375b5c0 : 0xffffff80034a0f7b
0xffffff808375b5e0 : 0xffffff8003464e33
0xffffff808375b690 : 0xffffff8003464f60
0xffffff808375b6c0 : 0xffffff8003424624
0xffffff808375b6f0 : 0xffffff8003424c69
0xffffff808375b720 : 0xffffff7f84f7a6b6
0xffffff808375b840 : 0xffffff7f84f7b441
0xffffff808375b8d0 : 0xffffff7f84f7b5c8
0xffffff808375b920 : 0xffffff8003527bd5
0xffffff808375b970 : 0xffffff8003527804
0xffffff808375ba20 : 0xffffff80036fee3e
0xffffff808375bad0 : 0xffffff8003513626
0xffffff808375bb20 : 0xffffff80037bfc76
0xffffff808375bbc0 : 0xffffff800345c085
0xffffff808375bc10 : 0xffffff800345b593
0xffffff808375bc50 : 0xffffff800345ef13
0xffffff808375bdb0 : 0xffffff80034628da
0xffffff808375bf40 : 0xffffff80034b7fa9
0xffffff808375bfb0 : 0xffffff80034ce411
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[5461F87D-B177-35 9F-BCBA-AAD93F1AA676]@0xffffff7f84f79000->0xffffff7f84f7cfff
BSD process name corresponding to current thread: Safari
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000003200000
Kernel text base: 0xffffff8003400000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 348505511475
last loaded kext at 50930517136: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f85597000, size 16384)
last unloaded kext at 304923370473: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f83d17000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleUSBHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa132000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Hmmmm, what all is connected at home that wasn't at the Apple Store?
Does it ever crash when not using Safari or Internet?
Can you test your AC power? -
Major Sync and software update issue with windows 7 and iphone
Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
* I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down.... -
Satellite C855-S5194 Windows 8 Recovery OS and software
Hi,
I just bought a Satellite C855-S5194 with Win8 and already created system recovery disks. Now I bought an Office and installed it through Microsoft website (no disk). I would like to create an image for the case the hard drive is broken and not accessible, which includes both the OS and the Office that I installed.
I read from the User Guide that the system recovery disks can restore the OS and preinstalled software, but how about the software that I bought from MS?
Please let me know if there is any way to recover both OS and software. Thank you in advance!I am not a computer expert,..
So please pay attention, read things carefully, follow any links, think about it, and don't jump to hasty conclusions. Better to do more reading instead of typing a vague message to me.
I'll be repeating myself now, but I'll try to put more words in..
My No. 1 item explains that Windows 8 contains Windows 7's backup. You can google that and learn all about it. In particular, you'll learn that it enables you to create an image of the entire disk on external media. I'll save you some trouble and give you places to do your reading.
Learn more about system image backup
Back up your programs, system settings, and files
Restore your computer from a system image backup
Notice that when you create a system image of the hard drive, you can restore it either to the existing disk or to a brand new disk.
We create one of these images (with third-party tools) every single day for every computer and retain ten generations. Backup is our most important application.
My No. 2 item talks about a repair disk. That's the one you need when you are restoring to a new hard drive. Since Windows is not running, you need a way to begin the restore process. That's one of the functions of the repair disk.
You'll see a link in the Windows 7 File Recovery area like this.
Create a system repair disc
My No. 3 item talks about fixing things on your existing drive. Feel free to ignore it if you like. Maybe other viewers will find it of interest. When/if you find that Windows is broken, you'll begin to appreciate the various ways of recovering. Refresh is new in Windows 8.
-Jerry -
Driver and software not found. Please help
Hello,
I recently updates my iTunes too the latest version now my disc burner isnt working. I get an error saying disc burner and software not found. I tried to run diagnostics and have scoured the internet and forms for answer. I have read this and it says i am not an administrator but on my computer i checked and i am. Unless i am doing it wrong. Any help would be greatly appreciated.
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Dell Inc. Inspiron 5521
iTunes 12.1.1.4
QuickTime not available
FairPlay 2.7.50
Apple Application Support 3.1.2
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.1.1.3
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 000000EF2D410840
Current user is not an administrator.
The current local date and time is 2015-04-03 10:25:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 7c442418567b765b60e544f855b8db56
iPodService 12.1.1.4 (x64) is currently running.
iTunesHelper 12.1.1.4 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.Hey dancin_chick,
If you find you are unable to burn CDs from iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iTunes 12 for Windows: If you have trouble burning a disc
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I baught second hand iMac and having trouble to reset to factory setting Help pls
I baught second hand iMac and having trouble to reset to factory setting Help pls
The previous owner left a Recovery HD partition on the drive. You cannot use it because it will only install a version of OS X that is tied to that persons Apple ID. You cannot use his/her Apple ID nor reinstall his/her copy of OS X. You must start, literally, from scratch.
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Is there an easy way I can diagnose my macbook hardware and software?
How can I trouble shoot my hardware and software on my macbook, myself?
Buy some books at Amazon.com.
Visit The XLabs where you can buy technical troubleshooting manuals. -
After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?
Hard drive sensor or logic board failure.
Try a SMC Reset, only thing I can help.
http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm -
my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
my iphone4 is 10 times faster
i have backed up on itunes and restored but still no luck
even siri is laggingmy new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
my iphone4 is 10 times faster
i have backed up on itunes and restored but still no luck
even siri is lagging -
After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try againHi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem
-
Remote Desktop Services - VDI / Hardware and Software requiremnts
I am going to plan to do POC for 50 user on customer end for Microsoft VDI installation. For this i required hardware and software requirement.
Hi Pratik,
Thank you for posting in Windows Server Forum.
It all depends on how you want to configure your VDI environment. In Server 2012\R2 there are 2 flavors: Pooled & Personal and further can deploy both that as Managed\UnManaged deployment. You can check following article for further details.
RDS Hardware Sizing and Capacity Planning Guidance
http://blogs.technet.com/b/iftekhar/archive/2010/02/10/rds-hardware-sizing-and-capacity-planning-guidance.aspx
Choose a VDI Deployment Scenario
http://technet.microsoft.com/en-us/library/dn645525.aspx
Deploying VDI for RDS 2012 / 2012R2 – Part I
http://thewolfblog.com/2014/03/26/deploying-vdi-for-rds-2012-2012r2-part-i/
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support -
Audigy 4 - Vista drivers and software urgently nee
you know... i have this sound card (Audigy 4 - non pro) for over one year now, AND i don`t have a good driver and software for windows vista home premium x64. last driver for this sound card is:
. Creative Sound Blaster Audigy series Vista Driver 2.2.0002 (38.30 MB) 6 Mar 07.
i mean... 6 mar. 07
how long do i have to wait for you, to relase all the software it is on windows xp oh, this audigy 4 was not intended to use with vista, wright and you want everybody to buy that x-fi sound card with another set of problems in windows vista. nice marketing solution. good for you ONLY.
i`m just tired waiting. my card doesn`t work as it should, nor as it worked in windows xp.
i need all that software. all of it, working under vista. PRONTO!
you will provide that software, or you just lost me as a customer, and along with me, alot more.
btw, daniel_k was only helping people, by providing drivers and software YOU couldn`t, or you just didn`t wanted to. stop deleting his posts or links to the drivers made by him.
just stop that abbusi've marketing strategy, by not releasing software for older sound cards, and forcing customers to buy your new products. no, that wouldn`t happend.http://forums.creative.com/showthread.php?
-
I just migrate settings and software, include CC, from my PowerBook to a new Mac Pro. All the software download from CC is there and working, except for CC, and there is not way to install. I have try because every time I restar keep bothering asking for installation, (by the way, the link is not up to date). Will appreciate your help.
never migrate adobe software. it should be properly installed.
uninstall all the cc programs you can, clean and then reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
How can I find fingerprint reader driver and software for windows 8.1 Pro - HP Dv5 1225et
I have Hp dv5 1225et Laptop. There are drivers in Hp's web site for win 7 and vista.. I need validity sensors driver and software for windows 8.1 Pro (64Bit)... Thanks a lot all of users.
Hi @mfatihbodur
Welcome to the HP Support Community. I see that you are looking for Windows 8.1 version of your Validity Sensor and SimplePass software. I have included the links below but as your model doesn't have drivers I can't guarantee that they will work but they are the latest versions.
Validity Fingerprint Sensor Driver (Windows 8.1)
HP SimplePass Identity Protection Software (Windows 8.1)
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
Maybe you are looking for
-
How to send the output of a standard report
Hi Friends, I came across an issue where I need to send the output list of the SAP standard report to an email ID . Please, let me the the right way for doing this . or any useful information regarding this will be regarded. Thanks Prasead K
-
ACSM file doesn't seem to open (Mac OS 10.5.6) in DE
I downloaded a book and the .acsm file appeared on my desktop, but when I open it using DE, nothing seems to happen. It also seems like nothing happens when I drag the acsm file into the DE window. When I close DE and open it using DE, I get a messag
-
No contacts in Lync 2013 client and not appearing in others contact lists
Hello all, I hope someone might be able to help out with this problem, I've been at it for weeks with no luck. I've migrated from Lync 2010 to 2013. All users have been successfully migrated and everything is working for them, except for one user (wh
-
Can anyone help me figure out why the footer is not appearing on this page: http://wakinguptogether.org/index_test6.html I'm using the footer CSS from one of the Dreamweaver supplied pages and I'm a beginner with CSS. I'm at my wits end. This is ha
-
Table names in generated stored procs are qualified with sa schema name
I am using OMW 9.2.0.1.2 with the 9.2.0.1.3 SQL Serevr plugin to help with a SQL Server 7 to Oracle 9.2.0.1 migration on NT. As is common with SQL Server databases, the dbo is sa. I don't want my Oracle schema to be called sa. I have succesfully gott