Defective Replacement iPod - Scrambled screen, random restarts

Hi there,
I recently paid for Battery Replacement Service for my 3rd Generation iPod. I packed up and FedEx'd my iPod to Apple and all that good stuff.
Apple sent me back a (supposedly) refurbished iPod that's really really messed up:
- the screen gets all scrambled while listening to songs to the point where the screen is a sea of noise / pixel mung
- the unit randomly powers down while listening to it
- in order to power-up the unit to start listening to music, I have to reset it (hold down play and menu) otherwise I am just greeted with a blank screen (with the backlight on)
I've tried the 5 R's in their entirety, including returning the unit to its factory settings. No dice.
Has anyone ever heard of something like this?
The replacement unit is supposed to be covered by a 90 day warranty, but Apple wants a proof of purchase in order to initiate a Service Request, and since the iPod is a replacement unit I have no receipt or anything like that. I'm having trouble getting any response from Apple about getting the unit replaced or any response at all for that matter.
A simple battery replacement has turned into a huge hassle.
Powerbook 12"     iPod 3rd Generation

Well, Apple has contacted me and they're sending me a box to return the iPod in. Let's try this again then!

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