Degraded array will not rebuild with new disk

what do I need to do, inserting new disk doesn't start the rebuild
I have tried everthing that I know to do from raid admin 1.5.1
thanks

Justinian, Hello and welcome to the Apple Boards,
A couple of tips on using the boards:
1) Start a new topic rather than resurrecting an old one. This will help to bring your post to a fresh set of eyes rather than digging up an old topic that people feel they have already read. It will also give you the capability to mark it as "solved" because it is your topic not someone else's.
2) Start your post with what your set-up is and what you have already tried. This is will keep people from suggesting things you've already done or asking questions about your set-up like "What kind of RAID is it?"
So assuming you have an RAID 5 set-up did you lose a drive? And you pulled the drive, replaced that drive and made sure the drive was available in RAID Admin but it didn't rebuild automatically?
Was the drive an exact replacement from Apple? It's not one byte smaller than the others or something goofy like? The drive's SMART status shows up as OK?
About calling AppleCare - are you calling the number on the front of your the contract you received back from Apple or are just calling the general help number? I've only ever used the number I was given when I enrolled our Xserves and Xserve RAIDs and I have never had to hold when I've called.
=Tod

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