Delay in creation of idocs after business partner change

Hello all,
In our production CRM system, we had an issue where even though users were making changes/creation of business partners, there was no trigger for the creation of idocs to be sent to the middleware system (connected via ALE to the CRM system).
This happened for a period of 17 minutes and then suddenly idocs started generating for the changes and posted to the middleware system as normal.
There were no resource constraints in the system during that time. We also checked the ORACLE database alert file to see if there were any database issues and found nothing.
The main activity going on that time was the download of product/materials from our R/3 system.
We can confirm that bdocs were generated for the business partner change to be sent to R/3 and those were sent succesfully during these 17 minutes. So only the creation of idocs were impacted.
We are trying to determine root cause as to why for those 17 minutes, idocs were not getting created.
Any help is appreciated.
Thanks,
Ramesh

Hello Kiran,
Thanks for the reply. The issue really is why during those 17 minutes idocs were not generated for the business partner changes.
After those 17 minutes, idocs started generating fine (even for those business partner changes that happened during those 17 minutes).
So we are looking to find a root cause for this behavior.
Thanks,
Ramesh

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Edited by: Honey Gyanani on Jun 21, 2009 6:58 AM
Edited by: Honey Gyanani on Jun 21, 2009 7:05 AM

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Delay in creation of idocs after business partner change

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