Delay in incoming calls ringing on Lync for Windows Phone

When calling a Lync user on Windows Phone, even if the phone is connected via Wifi, the call takes about 10 seconds longer before it even starts ringing on Windows Phone. As a result it is frequently missed.
If the user is signed into the desktop client and Lync on Windows Phone, it rings immediately on the desktop client, no problem, and you can observe the delay.
Is this a known issue or limitation? Is there any way to reduce the time before the call rings on the phone?

Hi,
Did the issue also happen on IOS devices and Android Devices?
You can test with IPhone and Android Phones to check the issue.
There are several known issues for Lync mobile, you can refer to the part of “Incoming calls or instant messages (IMs) for Lync on mobile broadband” in the link below:
http://office.microsoft.com/en-001/lync-help/lync-2013-known-issues-HA102919641.aspx
Please update to the latest version Lync for WPhone and test again.
 Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

  • Why do my incoming phone call ring on my wife's phone as well as mine?

    Why do my incoming phone call ring on my wife's phone as well as mine?

    That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
    You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off.

  • Change lenght of an  incoming call ring...

    how do I change lenght of an incoming call ring tone? I have missed several calls because I didn't get to the phone by the 4th ring. I need more time.
    Donna{=+=}

    If you are in the U.S., call AT&T and request the length of time before a call goes to voicemail be increased to the maximum which is 30 seconds.

  • Lync for Windows 8, how to remove a Contact Group?

    So I'm using Lync for Windows 8, and I have finally figured out how to add people to groups, but I haven't figured out how to remove old personal groups. I have multiple groups in my Lync that aren't relevant anymore, and I would like to clean things up,
    but I see no way to remove them.
    Also, I haven't been able to find a good user manual for Lync for Windows 8.  If someone has a good manual, I'd love to have that on-hand as well.
    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Hi,
    From you description above, did you mean Lync app for Windows in the Windows Store?
    It is simple to delete the groups from Lync app for Windows in the Windows Store.
    Right click the “Group Name” of the group which you want to delete, then a list will be showed, one is Rename and other is Delete. Just click “Delete” to delete the group.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Blocking incoming calls that are not in my phone b...

    i recently tried blocking incoming calls that are not in my phone book and the result was that my pin code has been blocked. does any one have an idea of how i should go about it?
    Obria

    That depends which phone he/she is using... this is in the phones section, not the smartphones, so I had assumed that software such as that would not be appropriate lol
    Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
    Android History: HTC Desire, SE Xperia Arc, HTC Sensation, Sensation XE, One X+, Google Nexus 5

  • Skype calls not coming through on Windows Phone 8....

    Hello All, I have a Skype number and am travelling in Europe. My wifi is working and I can email, make calls via Skype, etc. I just can't get incoming calls. I do get emails saying that I missed a call and people that call me then text me and say that my phone number goes to voice mail. I have already uninstalled the app and reinstalled it per Skype support. This did not work. Not sure what to try next. This did work when I was in the US - I tested it by calling from another line. Regards, Rob
    Solved!
    Go to Solution.

    Do you receive notifications about Skype-to-Skype calls and IMs on your Windows Phone at all?
    If that's the case please check the FAQ here: https://support.skype.com/en/faq/FA12255/what-should-i-do-if-notifications-in-skype-for-windows-phon...
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • No JavaScript Intellisense in Visual Studio Express 12 For Windows Phone

    I'm developing mobile app for windows phone using Windows phone 8 SDK (Visual Studio Express 12 For Windows Phone). I want to use code auto-Complete facilities when coding in Javascript. For that I need to use Intellisense for JS.
    According to my knowledge, To configure Intellisense according to my knowledge,It have navigate to the [Tools] > [Options] > Text Editor > JavaScript > IntelliSense >
    But in my [Tools] > [Options] > Text Editor > list there is No item called JavaScript.
    Please help me for solve this.

    Hi AmilaEranga,
    I try to test it in my side, I could get the JavaScript Text Editor in my side.
    So I doubt that it would be your VS IDE issue. If possible, please download it from the official site here:
    http://www.microsoft.com/en-us/download/details.aspx?id=30664
    And then repair your VS, test it again.
    Or you could run the following command lines with the Developer Command Prompt of VS2012:
    devenv /setup
    devenv.exe /InstallVSTemplates
    Best Regards,
    Jack
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Submit: Great Skype for Windows Phone ideas

    We have just launched a new Windows Phone idea board to let you all share and exchange your ideas on how to improve and develop Skype for Windows Phone.
    Before you start sharing your ideas, here are some guidelines to help you get started:
    Idea Submission Guidelines
    Search before posting. Do a quick search and make sure you are not submitting a duplicate. If the idea already exists show your support by giving kudos to the original idea rather than watering down the potential impact across multiple submissions.
    Draft your idea. Be as clear as possible, tell us what your idea is, how it would benefit users and why you think we should consider it. That will not only help us to better understand what you want, but we may even be able to solve your problem more quickly another way. Please avoid text speak and keep the idea short and to the point. Ideas are available within a limited number of topic sections of the community as they are not discussion threads.
    Currently you can choose one of the following topic labels for your ideas:
    Video Messaging
    We‘ve just launched Video Messaging on Windows Phone so you can now send video messages to family and friends, even when they’re not online. Let us know what you think of Video Messaging on Windows Phone and any ideas you have for how we can make it better. 
    Phone Integration
    Tell us how you would like Skype to be integrated with Windows Phone. Would things be easier if Skype was better integrated with the People Hub? Integrated into the messaging app? Or in the dial pad? 
    Contacts
    How can we make it easier for you to find friends and family on Skype and add them as a contact? What are your thoughts on how contacts are managed on Skype for Windows Phone? Do you have any recommended improvements?
    Calling
    Tell us how you would like Skype to be integrated with Windows Phone. Would things be easier if Skype was better integrated with the People Hub? Integrated into the messaging app? Or in the dial pad? 
    Instant Messaging
    Video calling is one of Skype’s most popular features. What do/don’t you like about Video calling on Skype for Windows Phone and do you have any ideas for how we can make video calling even better? 
    Some things to include:
    Start with a clear title
    add appropriate label(s)
    list features and benefits
    Review the ideas of others. Look at other ideas to see what your fellow community members are requesting and feel free to exchange on them in the comments section. While we take into account the numbers of kudos an idea receives, we also consider the amount and quality of member feedback when making our decisions.
    Add value. Vote for those items that you like and agree with by giving the idea a kudos. It's really a significant way to recognize someone's effort. We are using votes as a barometer to find out more about what our contributor community thinks is important, so we can factor this into our prioritization process.
    Submit a new idea. Adding an idea is just like posting a message on a board. To create an idea, click on the “New Idea” button, located on the left side of the page content tab, and in the left column under the actions heading click “create an idea”. Be sure to enter a clear title and description of your idea so others can decide how they would like to vote. Remember, the more complete your thought, the more likely it is to get noticed! You can use simple HTML, format the text, or add links or images. You can also preview your idea and check your spelling before you post the idea.
    Do not be discouraged. Sometimes what seems simple may not be so simple to build. Some ideas take longer than others, and some ideas will not be possible within the scope of what we want to accomplish in the next year or so.
    Be respectful. Comply with the Community Guidelines and Skype etiquette.
    Disclaimer: Skype may or may not use your comments, ideas, or suggestions. Skype reserves the right to use for any purpose including commercial purposes, comments, ideas, suggestions, code, products or services (“Content”) that are posted on this community without any obligation to compensate the individual or entity that provided the Content. By posting any Content in the community, you hereby relinquish any right you may have in such Content and to any future compensation for publication, use, distribution, license or sale of the same. By posting Content, you represent and warrant that you either own or control all of the rights to that Content, and such Content does not violate any third party rights or these Skype Terms of Service. You agree that all opinions expressed by users of this community are expressed in their individual capacities, and not as representatives of Skype.
    Frequently Asked Questions
    What is the Idea Board all about?
    Idea Board is a new part of the Skype Community, where members can share their ideas about existing products and services. Anyone in the community can see and vote on the ideas you post.
    We encourage you to give kudos and comment on submitted ideas as we are more likely to take the top kudoed and most discussed ones into consideration.
    How do I navigate the Ideas Board? 
    Finding your way around the ideas board is a pretty straightforward task, here are some of the things you will see to help you get around.
    •  New Ideas – The most recent ideas.
    •  Hot Ideas – The most popular ideas right now.
    •  Top Ideas – The most kudoed ideas.
    The sidebar widgets
    In the sidebar you'll find more ways to sort the ideas board, see new and popular ideas and the top rated contributors to the idea board. It's also really easy to view only the ideas with certain status', for instance if you only want to see ideas that are “Accepted”.
    How to check if an idea exists already?
    Use the search function filtering by the ideas board – or click here (direct link to search function)
    What do the votes/kudos mean?
    Just as you can give kudos in the community boards and blogs, you can vote for ideas you like on the Idea Board. Ideas with high vote totals are more likely to be recognized and accepted by the teams at Skype who develop our products and services. You can also leave comments on ideas, but remember to be kind!
    What do the different idea statuses mean?
    We strive to review submitted ideas on a biweekly/monthly cycle. Each idea will go through a life cycle that will be assigned statuses at each milestone. The statuses are explained here:
    New Idea - Sparkly new idea, submitted by you, and ready to be vetted by the community.
    Comments Requested - Items set as Comments Requested will be open to the community for feedback and votes.
    Under consideration - Idea has been forwarded to appropriate business team who is determining feasibility.
    More information needed - More information is needed before our Product Management team can take this forward, please review the comments left by the team.
    Duplicate - Ideas in this status have already been submitted in some form or another. We will link these items over to the other idea so you can review the status or track the progress there.
    Already exists - This is available in the product. 
    Future possibility - Idea is a good one but not something we can include in a near-term product or software release.
    Accepted - Idea has been accepted and has been taken forward for implementation, check back soon for updates.
    Not right now - We like the idea but just not for right now, we will revisit it in the future.
    Implemented - You asked for it, we did it!
    My idea has been accepted. How long will it take to be implemented?
    Sadly, we will not be able to provide dates for the implementation of any accepted ideas within the community due to the number of factors involved. Please be patient and let us make sure it is completely ready before we make it available.
    How will I know if an idea has been implemented?
    You can track the status of your ideas as your ideas are sent to the people here at Skype who can make them happen and you will see the status of your idea is updated. We will be telling you if the idea is something we are working on now or would like to do in the future, or if it’s something that is not feasible for us at this time. To ensure you don’t miss any updates select “Subscribe” from the “Idea Options” menu when viewing your idea.
    What ideas have been implemented so far?
    You can check "Accepted and Implemented ideas" topic here.
    Can I edit or delete my ideas comments?
    No, you can't. Be sure to check your spelling and preview your comment before you post it; you can't edit a comment once it's posted.
    Who and how often moderates/ manages the ideas board?
    The community team is monitoring the board on the daily basis and product managers will come in on a monthly basis to update statuses of the ideas and post their comments.
    If Skype decides not to pursue my idea, will you tell me why?
    We do not always provide the reasons for our decisions regarding ideas submitted for review but will strive to provide an explanation where possible.
    I have an idea to improve the Windows Phone software itself?
    Microsoft has set up a Windows Phone Feature Suggestion Box for exactly that purpose. Share your idea here: http://windowsphone.uservoice.com
    If I am not comfortable submitting my idea over the Internet, is there another way I can do so?
    No.

    I would really appreciate if you guys work on the feature “ custom backgrounds for chat notifications”.If users will be able to choose any image of their liking in the custom background feature if would add value. Currently some of the chat messengers provide this facility to the users which makes interesting to the users while improving user friendliness and satisfaction. Options that would include areTake a photoChoose from albumsSearch from webDeleteThat appears to be a reasonably robust selection. In search, a user can use a built in engine to pull up images based on search and then select it as it their choice. Once you chose an image, it will be asked to confirm and ‘set’ as the universal chat window for all contacts. 

  • Skype for Windows Phone idea: Make it work

    [Topic title updated by moderator to be more descriptive. Original topic title was: "Re: Submit: Great Skype for Windows Phone ideas"]
    Oh, here's a brilliant idea - make it work. Simple enough?
    Fix resuming the app. Make it fast enough so I can actually pick up a call.
    Decrease battery drain. Currently when using skype my battery usage sometimes reaches 65% per hour. It's not even ridiculous anymore.
    I'm not asking much, I don't need calling skype-skype a pleasant experience. Just make it work without requiring 1Gb/s bandwidth and quad-core processor with 8GB RAM.
    Last but not least - make SkypeOut not a theoretical feature to lure people into paying subscription but something that actually works at least half the time.
    I'm really not asking anything fancy like deleting some old messages or other things people mention. Just the basics of a communication app.
    The funny thing is that we all know you don't give a s* about what we are putting here. Nobody's gonna read it anyway.
    It's sad. I used to like skype, before the mobile revolution. Now... Just keep it going the way it's going and in two, three years you'll be a history like Blackberry or AOL

    As for those "smaller improvements" I think everyone will agree with me that they are way too small, and they take much too long. I mean, seriously, 65% per hour battery drain! I am yet to find an app, ANY app that would be even remotely close to your "achievements". With improvements that small and slow I guess in 5 years skype will be using only 30% battery every hour. If I'm not expecting to be next to a power outlet within an hour or two I'm not even trying to use skype anymore. Exactly the same applies to resuming the app. I understand that there are some improvements but honestly improving by 50 ms is not an improvement that any user would appreciate. Again, in this matter skype is probably the worst or one of the worst among all communication apps in WP store. And it's not like it's a new app. Those "improvements" (exactly the same) have been announced from the very beginning and yet they are virtually unnoticable for an average user. Like I said before, sometimes it's impossible to answer a call because it takes too long to resume skype. And any improvement that doesn't make it possible is not really an improvement, from a user's point of view.
    I really hope this changes and next fixes will be dramatic.
    Now, SkypeOut problem. I cannot agree that it has anything to do with a carrier I'm trying to call. Here's why:
    1. I'm calling the same people from desktop app, from metro app on my tablets and from my phone. Desktop - no problems whatsoever, Metro - pretty much good as well, Windows Phone - unusable most times.
    2. When I try to call people from phone - it doesn't work at all, I tether a laptop/tablet to the phone, thus virtually using the same connection (ATT) - magically it starts working perfectly fine.
    3. I'm calling landlines and all cellular carriers in Poland. Problems are with ALL of them using Windows Phone, and there are no problems using any other platform while calling exactly the same phone numbers. So, unless you have a problem with Poland in general, it wouldn't make any sense to blame the carriers.
    4. For some reason, sometimes it actually works on the phone. But only sometimes.
    Also, I noticed this behavior on Windows Phone:
    1. SkypeOut works bad no matter what internet connection I'm using, whether it's 2Mb/s or 100Mb/s it's just a disaster (most of the times), and whether it's wifi or cellular.
    2. Video calls quality is very poor also on both - wifi and cellular.
    3. Voice calls are actually not that bad. Assuming that I can start the app before they hang up
    I'm using Lumia 920 so I hope this phone is not too weak for your app. If it is - you're killing yourself limiting only to owners of the very newest phones packed with the best hardware available.

  • HP All-in-One Printer Remote App For Windows Phone 8.1 Troublesho​ot

    Dear HP,
    Device                Nokia Lumia 520
    OS                        Windows Phone 8.1
    Printer                HP Officejet Pro 8600 All in One Printer
    I have installed HP All-in-One Printer Remote on my smartphone as well as on my PC having Microsoft Windows 8.1. The PC app is running 
    fine but on my smartphone, app can't find my HP Wireless printer. All Devices(PC, Smartphone, Printer) are connected to same wireless LAN Network.
    Regards
    Sahyog Vishwakarma
    Mob.: +91-7206369455
    Yamuna Nagar
    Haryana

    Hi,
    The app for Windows phone is a BETA version. In my case (also a Nokia) it can find my printer but when sending something to printer, printer won't print. Again, it's only a BETA version.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Preview for Developers update for Windows Phone 8.1.1

    Start your phone updates
    Microsoft has just pushed out Windows Phone 8.1.1 for those participating in the Preview Developer Program.
    It's believed to fix the following issues:
    lingering issues with those not getting the Lumia Cyan firmware
    errors in installing
    and even a fix for HTC users
    Source: Microsoft rolling out Preview for Developers update for Windows Phone 8.1.1 | Windows Phone Central

    primortal wrote:
    This bit is interesting from the Windows Phone Blog in regards to this update.
    Remember, while we are releasing Lumia Cyan for a large number of phones, there still may be some of you that are not offered the Cyan update, yet. However, as explained in the blog, we’ll continue to add more Lumia devices every couple of days over the coming weeks until we bring everyone up to the latest.
    Source: New Update for Windows Phone Preview for Developers
    That Text is no where to be found in that blog post. Anywhere.

  • How is SQLite used for windows phone 8.1 in Visual Studio2013

    Hi, 
           I'm developing app on Windows 8.1 currently. Can any one please help me with the steps to proceed so that I can create a database using SQLite for windows phone 8.1 through Visual Studio2013.

    Hi SwetaSinha,
    Thank you for posting in MSDN forum.
    Since this forum is to discuss: Visual Studio WPF/SL Designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help
    System, and Visual Studio Editor.
    Based on your issue, if you want to know how to create a database using SQLite, I suggest you can ask this issue directly to the  SQLite official website:
    http://www.sqlite.org/support.html, maybe you will get better support.
    In addition, since the SQLite is a extension tool for the Windows Phone 8.1, so I suggest you can post this case to the SQLite for Windows Phone 8.1:https://visualstudiogallery.msdn.microsoft.com/5d97faf6-39e3-4048-a0bc-adde2af75d1b,
    and then click “Q AND A”, you will get better support there.
    Thanks for your understanding.
    Best Regards,
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Make a flashlight App for Windows Phone 8.1 (TorchControl not supported)

    I want to develop a simple flashlight app for Windows Phone 8.1 (non Silverlight). I used the TorchControl but it returns a false when i tried to run on my Device
    Here is the code i Used
    private async void SwitchOn(object sender, RoutedEventArgs e)
    var mediaDev = new MediaCapture();
    await mediaDev.InitializeAsync();
    var videoDev = mediaDev.VideoDeviceController;
    var tc = videoDev.TorchControl;
    if (tc.Supported)
    if (tc.PowerSupported)
    tc.PowerPercent = 100;
    tc.Enabled = true;
    else
    res.Text = "not Supported";
    Is there any other way to do that..
    Thanks In Advance.
    Gopal Kandoi

    Hi Gopal,
    I would also suggest you to try the solution from this post:
    https://social.msdn.microsoft.com/Forums/en-US/329c40e7-fa9a-4a27-8347-b4a80100842e/cant-turn-on-lumia-1520-wp-81-flashlight-use-videodevicecontrollertorchcontrol?forum=wpdevelop
    Start the video capture first and then start the torch control.
    --James
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • SQLite3-WinRT / SQLite3Component for Windows Phone 8.1 (HTML5 & JavaScript)

    Dear all
    I am a newbie in the developpement for Windows 8.1 and Windows Phone 8.1.
    After a few weeks reading books and watching videos to learn developping Windows Store Apps 8.1 with HTML5 and JavaScript, I have started my very first serious application as a Universal Windows Store App using visual studio 2013 community edition. I would
    like to use SQLite for persisiting the data of my application.
    I installed the necessary extensions to VS2013 both for windows 8.1 and windows phone 8.1 (SDK + SQLite extension)
    I cloned the SQLite3-WinRT projet from GitHub, and, as VS2013 asked it, run the targetting process to upgrade to Windows 8.1.
    I successfully installed and tested SQLite3-WinRT using Javascript for the WIndows 8.1 part of my project.
    But when i tried to add the SQLite3Component project as a reference to my Windows Phone 8.1 project, VS2013 complained that SQLite3Component project is an invalid reference for a windows phone project... I can understand this as the SQLite3Component project
    seems to be a windows 8 only project.
    I have been looking for a solution for two days now without success and decided therefore to post my question here: is there a SQLite3Component project targetted for WINdows Phone 8(.1)? If not, what are my alternatives for persisting potentially large amount
    of data with advanced search queries locally on a windows phone?
    Thank you for any help the comunity could give me.
    Regards
    François

    While not specifically talking about JavaScript/HTML5 this article series outlines how to use SQLite in Universal App projects:
    http://blog.tpcware.com/2014/04/universal-app-with-sqlite-part-1/
    I have already used it from C# and given that we're talking about WinRT components it should be accessible from WinJS as well. Hope it helps.

  • No Jabber client for Windows Phone 8.1

    Can you advise on when a Jabber client for Windows Phone 8.1 will be released?

    Roadmap questions cannot be addressed here, either ask in a partner forum, or reach your SE/AM for this.

Maybe you are looking for

  • Can't Sync Music after installing OS4 on brand new ipod

    Bought a new 8gb touch today, apps all moved over fine but anytime try to sync music manually or automatically, I get message error occured and Itunes shuts down. Have reinstalled itunes to no avail and tried using a different cable. Tried to restore

  • Problem facing in using a Servlet with Netscape 8.1 in IE mode.

    Hello All, I am having action as a servlet from my form and method is POST. After the business logic is executed I am doing a getServletContext().getRequestDispatcher(TempSSPJSPPaths.REG_REPORT_EXPORT_EXCEL_JSP) .include(request,response); After the

  • Blurred S-RAW images in Aperture 3.3.2

    Beginner here so please have patience if I'm doing something stupidly wrong : I downloaded some holiday photos from my new EOS7D into Aperture 3.3.2 (latest update) running on OSX10.8, the images are canon S-RAW format which I believe is supported by

  • How do I force the player to open in the center of my screen every time, and not way on the side?

    How do I force the player to open in the center of my screen every time, and not way on the side?

  • MaxL Spool Options

    MaxL Help for the Spool command says: ------------------------------------Log the output of a MaxL Shell session to a file. Send standard output, informational messages, error messages, and/or warning messages generated by the execution of MaxL state