Delayed Shipping -- Stuck on Preparing Order Limbo

Hi,
I've ordered the Majora's Mask Limited Edition Bundle and it seems a lot of these have shipped already and this is still stuck in the "Preparing Order" stage without any signs of it shipping. Can somone help?
Solved!
Go to Solution.

Hi szelda64, and welcome to the forum,
I’m not much of a gamer myself, but like many others, I do quite enjoy playing Zelda. While the limited edition Bundle for Majora’s Mask was quite popular, and we are trying to fulfill all existing orders as quickly as possible, it’s understandable why you’d want a status update on your order.
However, it seems you have quite a few online orders with us, and after reviewing them all in detail, I’m not seeing the order you referring to. This is because most of your orders have processed or they are waiting for a specific future release date. In order for me to help, please send me a private message with the online order you’re talking about. You may send me this message by logging into the forum and clicking on the button included in my signature below.
I look forward to hearing from you,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

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That looks like a sweet PC! I can certainly understand your anxiousness to receive it and get started on it with work and play! I'm disappointed to read that read that it doesn't seem to have shipped yet and I apologize for any inconvenience that you may be enduring as a result.
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Hello Daraous-
Welcome to the Best Buy Forums!
I just recently purchased a computer from Best Buy myself and I know how excited I was waiting for it to process and ship.
These particular computers actually come directly from the vendor, so there generally is a longer processing time while we send them the order and they confirm they can fulfill it. Unfortunately, because you requested it be cancelled, that request has been sent to the vendor and we would not be able to change it back at this point.
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Delayed Shipping -- Stuck on Preparing Order Limbo

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