Delayed system sounds and no audio in web browser or itunes

HP Envy 14 B4B15UA#ABA Windows 7
No changes to the system recently (that I'm aware of).  Suddenly I have no sound in iTunes or Chrome.  The volume equalizer doesn't show anything when sounds should be playing, and iTunes doesn't even try to play.  Also, system sounds are on about a seven second delay.  When I try to configure my speakers, I get an error that says "failed to play test tone", but then it plays several seconds later.  System "clicks" and error tones are also delayed.
I have tried searching for audio driver updates (IDT High Definition Audio CODEC), but it is current.  I have tried plugging headphones in, no dice.  I have restarted several times, and installed windows updates.  I have restored system defaults in case I accidentally changed something.  I even went into the godforsaken Beats controller to see if something was wonky there.  Nothing.  I have no idea why this is happening.  Please help.

Hey thatpurpleone,
I see that you're not getting any sound from the speakers. 
Follow this Document even though you mention there wasn't nothing that changed with the system. 
THX

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  • *FIXED* No sound and 'No Audio Device' in Control Panel. *FIX

    I?m having a problem with my sound. Basically all I get is a system sound, which means no sounds from itunes but the error prompt sounds still play. I?m tempted to say that this is a detection issue because of several things:
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    Driver Version: 5.2.000.96 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8//2006 4:45:38, 499584 bytes
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    This problem started when I tried to update my sound card and since then my sound has been? possessed? or prone to working at sometimes and then (most of the time)failing at others.
    Here is the dxdiag.txt file without the lengthy directShow filters and directx components:
    System Information
    Time of this report: 5/9/2007, 2:8:45
    Machine name: GURU7892COMPUTE
    Operating System: Windows XP Home Edition (5., Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: Dimension XPS
    BIOS: Default System BIOS
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
    Memory: 022MB RAM
    Page File: 436MB used, 2026MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.280 32bit Unicode
    DxDiag Previously: Crashed in system information (stage 3)
    DxDiag Notes
    DirectX Files Tab: No problems found.
    Display Tab : No problems found.
    Sound Tab : DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
    Music Tab: DirectMusic test results: All tests were successful.
    Input Tab: No problems found.
    Network Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    Display Devices
    Card name: RADEON 9800 SERIES
    Manufacturer: ATI Technologies Inc.
    Chip type: RADEON 9800 PRO AGP (0x4E48)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_002&DEV_4E48&SUBSYS_3002002&REV_00
    Display Memory: 28.0 MB
    Current Mode: 52 x 864 (32 bit) (75Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 600,200
    Driver Name: ati2dvag.dll
    Driver Version: 6.4.000.6660 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 2/6/2006 9:50:46, 26368 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 2/6/2006 9:50:29, 98464 bytes
    Device Identifier: {D7B7EE2-0D08-CF-B669-080AC2CB35}
    Vendor ID: 0x002
    Device ID: 0x4E48
    SubSys ID: 0x3002002
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6E8329FF-B642-48B-BCF0-BCB659E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
    {335AA36E-7884-43A4-9C9-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {3C5323C-6FB7-44F5-908-056BF2EE449D}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
    {552C0DAD-CCBC-420B-83C8-74943CF9FA6}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
    {6E8329FF-B642-48B-BCF0-BCB659E255F}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
    {335AA36E-7884-43A4-9C9-7F87FAF3E37E}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    Sound Devices
    Description: SB Audigy 2 Audio [CF00]
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: PCI\VEN_02&DEV_0004&SUBSYS_00302&REV_04
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: ctaud2k.sys
    Driver Version: 5.2.000.96 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8//2006 4:45:38, 499584 bytes
    Other Files:
    Driver Provider: Creative
    HW Accel Level: Standard
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 92000
    Static/Strm HW Mix Bufs: 64, 62
    Static/Strm HW 3D Bufs: 64, 62
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
    Sound Capture Devices
    Description: SB Audigy 2 Audio [CF00]
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ctaud2k.sys
    Driver Version: 5.2.000.96 (English)
    Driver Attributes: Final Retail
    Date and Size: 8//2006 4:45:38, 499584 bytes
    Cap Flags: 0x4
    Format Flags: 0xFFF
    DirectMusic
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: .00.006.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    SB Audigy 2 DirectMusic Synthesizer [CF00], Hardware (Kernel Mode), Output, DLS, Internal
    SB Audigy 2 Audio [CF00], Software (Kernel Mode), Output, DLS, Internal
    Registry: OK
    Test Result: All tests were successful.
    DirectInput Devices
    Device Name: Mouse
    Attached:
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    Device Name: Keyboard
    Attached:
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    Poll w/ Interrupt: No
    Registry: OK
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x24D7
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 8/3/2004 23:08:42, 57600 bytes
    | Driver: usbd.sys, 8/29/2002 03:00:00, 4736 bytes
    Gameport Devices
    PS/2 Devices
    + Logitech PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Upper Filters: L8042Kbd
    | Service: i8042prt
    | Driver: i8042prt.sys, 8/3/2004 23:4:36, 52736 bytes
    | Driver: kbdclass.sys, 8/3/2004 22:58:32, 24576 bytes
    | Driver: L8042Kbd.sys, 2/0/2004 2:47:58, 3056 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 0:0:07, 40840 bytes
    | Driver: kbdclass.sys, 8/3/2004 22:58:32, 24576 bytes
    |
    + HID-compliant MX58 Optical Mouse
    | Vendor/Product ID: 0x046D, 0xC0E
    | Matching Device ID: hid\vid_046d&pid_c0e
    | Upper Filters: LMouKE
    | Lower Filters: LHidKE
    | Service: mouhid
    | Driver: mouhid.sys, 8/7/200 3:48:00, 260 bytes
    | Driver: mouclass.sys, 8/3/2004 22:58:32, 23040 bytes
    | Driver: LHidKE.Sys, 2/0/2004 2:48:46, 24704 bytes
    | Driver: LMouKE.Sys, 2/0/2004 2:48:40, 68992 bytes
    | Driver: KHALMNPR.Exe, 2/0/2004 2:45:26, 4952 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 0:0:07, 40840 bytes
    | Driver: mouclass.sys, 8/3/2004 22:58:32, 23040 bytes
    DirectPlay Service Providers
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.280)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.280)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.280)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.280)
    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK
    DirectPlay Adapters
    DirectPlay8 Serial Service Provider: COM
    DirectPlay8 Serial Service Provider: COM2
    DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 -
    DirectPlay Voice Codecs
    Voxware VR2 .4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.0 3 kbit/s
    TrueSpeech(TM) 8.6 kbit/s
    DirectPlay Lobbyable Apps
    Age of Empires II (DX7) - Registry: OK, ExeFile: Empires2. ICD (0.4.0022.072)
    Age of Empires II - The Conquerors Expansion (DX7) - Registry: OK, ExeFile: \age2_x.icd (0.07.0025.064)
    Dungeon Siege 2 (DX7) - Registry: OK, ExeFile: DS2.icd ()
    Dungeon Siege II Demo (DX7) - Registry: OK, ExeFile: DS2.icd ()
    MechWarrior Black Knight (DX7) - Registry: OK, ExeFile: MW4x.exe (45.05.000.070)
    MechWarrior Vengeance (DX7) - Registry: OK, ExeFile: MW4. ICD (.30.0004.908)
    Star Wars JK II Jedi Outcast (DX7) - Registry: OK, ExeFile: jk2mp.exe ()
    WDM Streaming Data Transforms:
    Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
    Microsoft Kernel GS Wavetable Synthesizer,0x00200000,,,,5.03.2600.280
    Microsoft Kernel DLS Synthesizer,0x00200000,,,,5.03.2600.280
    Microsoft Kernel DRM Audio Descrambler,0x00200000,,,,5.03.2600.280
    Video Compressors:
    WMVideo Encoder DMO,0x00600800,,,,
    WMVideo8 Encoder DMO,0x00600800,,,,
    MSScreen encoder DMO,0x00600800,,,,
    WMVideo8 Encoder DMO,0x00600800,,,,
    WMVideo9 Encoder DMO,0x00600800,,,,
    MSScreen 9 encoder DMO,0x00600800,,,,
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.280
    Indeo? video 5.0 Compression Filter,0x0000000,,,ir50_32.dll,5.2820.005.0058
    Indeo? Video 5.2 Compression Filter,0x0000000,,,ir50_32.dll,5.2820.005.0058
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.274 9
    3ivx D4 4.0.4,0x00200000,,,qcap.dll,6.05.2600.280
    Cinepak Codec by Radius,0x00200000,,,qcap.dll,6.05.2600.280
    DivX ;-) MPEG-4 Low-Motion,0x00200000,,,qcap.dll,6.05.2600.280
    DivX ;-) MPEG-4 Fast-Motion,0x00200000,,,qcap.dll,6.05.2600.280
    DivX? 6.. Codec (2 Logical CPUs),0x00200000,,,qcap.dll,6.05.2600.280
    Intel 4:2:0 Video V2.50,0x00200000,,,qcap.dll,6.05.2600.280
    Intel Indeo(R) Video R3.2,0x00200000,,,qcap.dll,6.05.2600.280
    Intel Indeo? Video 4.5,0x00200000,,,qcap.dll,6.05.2600.280
    Ligos Indeo? XP Video 5.2,0x00200000,,,qcap.dll,6.05.2600.280
    Intel IYUV codec,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft H.26 Video Codec,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft H.263 Video Codec,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft MPEG-4 Video Codec V2,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft MPEG-4 Video Codec V3,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft MPEG-4 Video Codec V,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft RLE,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft Video ,0x00200000,,,qcap.dll,6.05.2600.280
    Microsoft Windows Media Video 9,0x00200000,,,qcap.dll,6.05.2600.280
    XviD MPEG-4 Codec,0x00200000,,,qcap.dll,6.05.2600.280
    DivX? 6.. YV2 Decoder,0x00200000,,,qcap.dll,6.05.2600.280
    Audio Compressors:
    WMA Voice Encoder DMO,0x00600800,,,,
    WM Speech Encoder DMO,0x00600800,,,,
    WMAudio Encoder DMO,0x00600800,,,,
    Indeo? Audio Software,0x00500000,,,iac25_32.ax,2.00.0005.0054
    Vorbis Encoder,0x00200000,,,OggDs.dll,0.09.0009.0005
    IAC2,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie CELP 4.8kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie SBC 8kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie SBC 2kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    Lernout & Hauspie SBC 6kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
    IMA ADPCM,0x00200000,,,quartz.dll,6.05.2600.2749
    PCM,0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode2),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode3),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode+),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode2+),0x00200000,,,quartz.dll,6.05.2600.2749
    Ogg Vorbis (mode3+),0x00200000,,,quartz.dll,6.05.2600.2749
    Microsoft ADPCM,0x00200000,,,quartz.dll,6.05.2600.2749
    ACELP.net,0x00200000,,,quartz.dll,6.05.2600.2749
    DSP Group TrueSpeech(TM),0x00200000,,,quartz.dll,6.05.2600.2 749
    Windows Media Audio V,0x00200000,,,quartz.dll,6.05.2600.2749
    Windows Media Audio V2,0x00200000,,,quartz.dll,6.05.2600.2749
    GSM 6.0,0x00200000,,,quartz.dll,6.05.2600.2749
    Messenger Audio Codec,0x00200000,,,quartz.dll,6.05.2600.2749
    Microsoft G.723.,0x00200000,,,quartz.dll,6.05.2600.2749
    CCITT A-Law,0x00200000,,,quartz.dll,6.05.2600.2749
    CCITT u-Law,0x00200000,,,quartz.dll,6.05.2600.2749
    MPEG Layer-3,0x00200000,,,quartz.dll,6.05.2600.2749
    Midi Renderers:
    Default MidiOut Device,0x00800000,,0,quartz.dll,6.05.2600.2749
    WDM Streaming Capture Devices:
    SB Audigy 2 Audio [CF00],0x00200000,3,2,,5.03.2600.280
    WDM Streaming Rendering Devices:
    SB Audigy 2 DirectMusic Synthesizer [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Sw Synth [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Synth A [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Synth B [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Audio [CF00],0x00200000,3,2,,5.03.2600.280
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,,msdvbnp.ax,6.05.2600.280
    Microsoft DVBC Network Provider,0x00200000,0,,msdvbnp.ax,
    Microsoft DVBS Network Provider,0x00200000,0,,msdvbnp.ax,6.05.2600.280
    Microsoft DVBT Network Provider,0x00200000,0,,msdvbnp.ax,
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,,0,psisrndr.ax,6.05.2600.280
    MPEG-2 Sections and Tables,0x00600000,,0,mpeg2data.ax,
    WDM Streaming Mixer Devices:
    Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,,0,encdec.dll,6.05.2600.280
    Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.280
    XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.280
    Audio Renderers:
    CyberLink Audio Renderer for Dell,0x00200000,,0,cladr.ax,3.05.0000.2409
    Default DirectSound Device,0x00800000,,0,quartz.dll,6.05.2600.2749
    Default WaveOut Device,0x00200000,,0,quartz.dll,6.05.2600.2749
    DirectSound: SB Audigy 2 Audio [CF00],0x00200000,,0,quartz.dll,6.05.2600.2749
    WDM Streaming System Devices:
    SB Audigy 2 DirectMusic Synthesizer [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Sw Synth [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Synth A [CF00],0x00200000,0,2,,5.03.2600.280
    SB Audigy 2 Synth B [CF00],0x00200000,,,,5.03.2600.280
    SB Audigy 2 Audio [CF00],0x00200000,2,2,,5.03.2600.280Message Edited by guru7892 on 05-20-20072:43 PM
    Message Edited by guru7892 on 05-24-200705:55 PM

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    I appreciate the answer, but if you read my question thoroughly you will notice this: "In sound settings, both Input and Output are set to the M-Track"
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    rubnix wrote:
    Hello everybody... i have been looking for a soluction to this problem for several weeks and nothing...
    The problem is:
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    Cheers
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    I appreciate the answer, but if you read my question thoroughly you will notice this: "In sound settings, both Input and Output are set to the M-Track"
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    Hello!
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    Hi,
    Reset BIOS to defaults
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    Kiran Talluri
    Say thanks by clicking the "Kudos! Star" which is on the left.
    Make it easier for other people to find solutions, by marking my answer "Accept as Solution" if it solves your issue

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    Hello.
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    I had no trouble with your files but the issue could be with your page code (or lack of it).
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    http://developer.apple.com/internet/ieembedprep.html to help fix the page code. You'll then be linking to a new html file with the proper code to call the QuickTime browser plug-in.
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    4) Checked on Manage Add-ins and tried disable any combination of Adobe PDF addin to make it work only with 9.
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    Thanks
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    That fixed the problem.
    Thanks
    Max

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