Delegate can no longer search for bosses contacts

We recently had an assistant lost the ability to search through her bosses contacts. She can click on the contacts in Outlook 2010 and browse them just fine. When she enters a contact name in the search field when her bosses contacts are highlighted
it only searches the delegates contacts. Something has changed and I can't figure it out. We are using Exchange 2003. She claims this has worked before.
She can create contacts so the permissions are untouched. Something I am missing here.

I can answer one, its cached mode. What search settings?
It worked recently, like a week ago.
Hi,
Please follow Willard's suggestion to check the Indexing Option settings and confirm if the issue happens in Online mode. If the issue persists in Online mode and folder permission is checked to be configured correctly in the Boss's side, please start
Outlook in safe mode to have a try:
Click Start > Run, type Outlook /safe, then click OK to restart Outlook.
If the contact searching works well in Outlook safe mode, please check the Add-ins and disable any third-party one in cached mode for troubleshooting.
Regards,
Winnie Liang
TechNet Community Support

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