Delegation of authority using business workplace

Dear experts,
Please help. i need to use SAP standard Delegation of authority(DOA). i added substitute using sap business workplace. during adding i used 'personal substitute' and created PR route to delegated person. but i need to use 'substitute for positions' which is not working. that means, created PR is not routing to the delegated person.
Could anyone please advise me how can i resolve this issue?
Thank you.
Kind regards,
Zusen

Hi Nick Whitehurst
In SAP Business Workplace, there are 2 options for create substitute, one for personal and one for position wise. i tried to make a position substitute for a person but it is not working.
Please advise.

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