Delete an iCloud that isn't mine

I got an iPad through trade but it has someone else's iCloud info on it, i want to put mine on it but I need to take theirs off first... They don't remember the password and I want to sync my contacts from the iPad to my iPhone! Am I screwed or can this happen? What do I do?

If I did it myself would that be a wrong thing to do?
You can't do it yourself. Even if you had access to your ex-friends email account and all their security answers, accessing their private account without their permission would be wrong. Doing so would be a crime in many countries.
Your only option is to gett in touch with the person and ask them very nicely to remove the account from the device.

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My phone has the correct AppleID in the in settings section but asks me to login with one that isn't mine. I deleted the ID from my itunes but it still won't let me login with mine. How do I get my iPhone on the same page?

My iphone4 has the correct Apple ID in the information settings section and asks me to login to my ID most of the time but when I try to update my apps, it asks me to login with an ID that isn't mine. I deleted the wrong ID from my itunes but it still won't let me login with my own ID to update apps. How do I get my iphone on the same page?

How did you obtain these apps? All apps are DRM protected & tied forever to the account used to originally obtain them. They cannot be transferred to another Apple ID(account), nor can they be updated using any Apple ID other than the one that was used to originally obtain them.

I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

How do I remove an apple ID that isn't mine from my Ipod Touch

I am unable to update my apps or purchase apps in the App Store on my Ipod Touch. When I try to do this, it asks me to sign in with my password to an account that isn't mine (it belongs to a friend who has used my itunes before on my computer). I can't seem to get my own apple id/email to come up so I can proceed with the app store updates and purchases.
I have tried going to settings--> store and signing out, but I seem to still be signed into my actual apple ID.
As far as I know, all the apps on my ipod touch were purchased by me, so my own apple iD should be the only one that comes up when accessing the appstore.
Any ideas on how to make my own apple ID pop up when in the appstore would be greatly appreciated.

When you go to Settings>Store can you sign out and sign in with your ID?
That should work with purchasing new apps. It is likely that the other users purchased apps with his account. You have to log into the account that purchased apps to update them. If you have apps that need updating that were purchased from more than one account, you have to update the apps one at a time until the remaining apps were purchased with one account.

Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me out

Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou

no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner

I have an Iphone 5s with an account icloud that isn't an iCloud id, why? I cannot remove and the mail that names id doesn't exist anymore; what can I do?

I have an Iphone 5s with an account icloud that isn't an iCloud id, why? I cannot remove and the mail that names id doesn't exist anymore; what can I do?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

There's no way around it. The former owner needs to erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515. No one else can help with this, including Apple.

I'm trying to reset my security answers but it sends the link to a different email that isn't mine.

I'm trying to reset my security answers but it sends the link to a different email that isn't mine.

Hi Hwkzwn,
If you are having issues resetting your Apple ID security questions, you may find the following article helpful:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

How do I add music from my itunes to an ipod that isn't mine without erasing the music already on the ipod

how do i add music to an ipod that isn't mine without erasing the music already on that ipod???? The original computer used to set up ipod is no longer around

Check out article iPod Tutorials
since you did not mention which model iPod you have.

ICloud restore confirmation showing email that isn't mine

So I tried to restore my iCloud backup, entered my info into the phone, then I had to do the confirmation. It says enter the Apple ID for <email> to use for store purchases. Problem is the email isn't mine. Not an old one, just some random email. I set up the phone as new and it works fine.
I found this very strange and want to see if anyone else encountered something like this.

I just got this on my brand new iPad mini retina. It asked for the password to an account at some kind of Arabic marketing firm, and then when I skipped it, it asked for one with a very old email of mine that was definitely never used as an Apple ID. After I skipped that one too, the restore completed and asked for the correct Apple ID, and everything seems fine.
Very strange, but I haven't seen any problems yet.

How to remove an app update that isn't mine

i always have an update in my app store updates for Angry Birds that isn't associated with my iTunes accounts. how do i get rid of it?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If you are seeing a stranger's Apple ID associated with this Angry Birds update, see here;
https://discussions.apple.com/message/17179333

How do I remove App Store account that isn't mine?

I open App Store application and it shows that I have 1 update available for an app I never purchased. I try clicking the update button and get the message "You have updates available for other accounts: Sign in to [email protected] to update applications for that account." -- I have no clue what this account is or where it came from but it's not mine. MY updates seem to be working OK but I can't get rid of this 1 update available message.
Anyone? THANKS!

All app downloaded from Mac AppStore(MAS) contain a receipt inside their app bundle (example: appname.app/Contents/_MASReceipt/receipt). MAS will scan this file to check whether the new version is available.
Sometimes the pirated app receipt doesn't necessarily use the same name as the app.
For example: The app name could be 'Angry Birds' but inside the receipt it's 'Cut the Rope'. Hence MAS will search an update for 'Cut the Rope'
You can use this application (Find Any File) to search any receipt on your drive: http://apps.tempel.org/FindAnyFile/
Launch 'Find Any File' and search for: _MASReceipt
Go throught each result that you think could be the culprit, copy the receipt to your desktop as a backup, and after that delete the receipt inside _MASReceipt folder.
Open MAS and let it scan for software update. If it's still showing the update for the problem apps, it means that you've deleted the wrong receipt. Copy back the receipt backup from your desktop to it's previous location.
Repeat the process until you find the pirated receipt
Most of the answers can be found here: https://discussions.apple.com/message/17178974

HT5622 My wife and I traded iPhones so I deleted her iCloud account and put mine in but I don't have my pictures what do I do to retrieve my pictures from iCloud

Need help getting my pictures from ICloud I already signed I to my new phone but I can't see them on my phone

There are a lot of misconceptions about Apple's iCloud-based Photo Stream service. Allan Sampson's advice is the best place to start to resolve your issue.
I recently wrote an article on my blog that serves as an overview of Photo Stream. I created based on a startling conversation I had with a co-worker who routinely deleted photos from their phone believing that iCloud was a limitless backup service. Ouch!
http://www.mikerisner.com/news/kwik-koncept-photostream-and-icloud
Best of luck finding a solution.

I downloaded indesign trial version. When I open creative cloud, it says it sent a verification email to an address that isn't mine! How do solve this?

Hi,
Si I went to download indesign trial version, the first step being downloading creative cloud. Once I tried to open creative cloud, this message appeared, and the email address mentioned is absolutely not mine!!! Can anyone help?

Hi Manou,
Please try the following steps:
Windows:
Please go to C:\Users\(your own user)\AppData\Local\Adobe\OOBE and rename opm.db file.
MAC:
/Users/[user name]/Library/Application Support/Adobe/OOBE and rename opm.db
Once you do that then it should ask you to sign in using a different e-mail address.
-Ankit

Delete an iCloud that isn't mine

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