DELETE EMAIL BUG

I constantly have Mail freeze when deleting emails. This then results in having to redelete all emails that were deleted prior to the freeze.
Needless to say this is VERY frustrating. Has anyone else seen this? Is there a fix, is my iPhone discunctional, or are we awaiting a software update to resolve the issue?

Try a hard reset. Hold the Home button and the Sleep/Wake button down together until the iPhone turns off and boots to an Apple logo. When you see the Apple, let go and it will boot back to the home screen. Test it out again and see if that fixes the issue.
If you haven't yet, update to iPhone software 1.0.1 by connecting the phone to your computer and clicking "Check for Updates" in the iTunes summary page. Choose "Download and Install" and leave the phone connected until its done. Try deleting emails again to see if the issue is fixed.
If that doesn't work, do a Software restore. Connect the phone to your computer and when iTunes opens the Summary page, click on "Restore." This WILL delete all your info, so make sure you sync up everything to the computer first to you can re-sync it after. Let the restore go through (leave your phone connected until its done), then re-sync your data and try again. If that doesn't work, you definitely need to call 1-800-MY-IPHONE (yeah, the "E" is just for fun)
Good luck =)

Similar Messages

  • N8 doesn't sync deleted emails (Bug ?)

    Hi
    I use  MfE, GMail and Other providers on my nokia N8. (Yes, 3 accounts)
    The problem is showing on all 3 accounts : when I delete a mail (or move it out the inbox), it still show up on the Nokia mailbox, until I run a manual sync.
    This is really bad, as the homescreen only show the 2 last messages, and I use my PC and Webmail to delete/move mails. I rarely move/delete mails from the phone.
    Solved!
    Go to Solution.

    I found that for Gmail at least, this is because by default when configuring your mailbox if you "accept the terms" you are actually using nokias own messaging servers (email.nokia.com) instead of directly connecting and using your destination email providers server. So for example I use gmail and when configuring the inbox if I "accept the terms" then the mailbox setup on my device points to email.nokia.com and email.nokia.com syncs mail from gmail (using my mail id and password) and then my phone syncs mail from email.nokia.com, instead of syncing directly with gmail.  All this means when I delete mail from gmail, email.nokia.com does not sync (bug?) that and therefore my phone does not delete the mail.
    The way you can directly sync with gmail is to "reject the terms" when configuring a new mailbox then it will configure a direct sync with your mail provider because by rejecting the terms, you have chosen to refuse to use email.nokia.com. The options available under settings will be different for a directly synced mailbox. You will be able to define advanced server settings like "incoming mail server" etc.
    Also for IMAP you will be able to select which folders are synced... in case of gmail for an indirect sync account The "All mail" folder is not visible (because it is not present on email.nokia.com) but if you have a direct sync account you will be able to select it and also any custom tags you have defined in gmail.
    HTH
    http://huestones.co.uk

  • Problem deleting email after 2.01 update

    Before updating to 2.01 yesterday I could hit the trash can on my iphone and the email would be deleted, but since the upgrade (done from itunes site) I can no longer delete email using iphone? Is this a bug with the new software?

    I doubt that it's a bug because it works for me, and I haven't seen any other reports in the forums. First try a reset, then a restore.

  • E61 - can't delete emails

    Please help.
    Whether I delete emails from my mailbox one-at-a-time or select them all and delete them, the phone shows them being deleted but they still remain there afterwards.
    Is this a bug or am I doing something wrong?
    Thanks.

    First thing to try is a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • No content message in deleted emails

    I have a habit of deleting my emails from my inbox and keeping them stored in the delete box until I no longer need them.  In about half of those messages, I lose content for some reason.  Is this a bug?  Is it a setting that I am not aware of? 

    That's how it is in the Deleted email box in some account types.
    If you really need to see the content, you can move them back to the Inbox and then see if the content comes up.  This may not work after a period of time though, such as if you are using a POP3 account and that email is no longer on the server.

  • Deleting emails from Gmail does not delete them from BB

    HI,
    Just bought a brand new BB 8830 World Edition and using Gmail. Deleting emails from the BB works just fine and Gmail is being updated. But deleting emails from Gmail does not delete the corresponding email from the BB.
    On the BB, there is an option "Mailbox and Handheld" that works just fine but there is no such thing on the Gmail options.
    Is this a bug or a normal way of doing things? It would be quite abnormal to having to manually delete your emails on the BB that have already been deleted on Gmail; it's just deleting twice the same email.
    I would be grateful to anyone who can provide an answer.
    Regards.
    Springtime.

    You can delete mails from your handheld as well as from Gmail server which I guess solve the issue for you. To be able to do so check the following options -
    Messages
    Options
    Email Reconciliation
    Deelete On: Mailbox & handheld
    In place of Mailbox & handheld you also select Deelete On: Prompt. This is will give prompt wheneve you'll delete any mail and give you options what to do.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Spotlight Search showing deleted emails

    After loaded IOS6 - now when I do a "Search Iphone" using spotlight search I see emails from my Gmail account that were COMPLETLY deleted over 3 weeks ago (about 10 of them). This occurs even AFTER COMPLETLY cleaning out ALL Gmail folders (which they were when I downloaded the update)
    How can I delete from this permanently search? Where could they be "hiding" on the Iphone..... Archive is shut of (and always has been). again ALL MY gmail folders are COMPLETLY empty.
    Tried deleting Gmail account from phone and did a power down and reboot AFTER deleting Gmail account from phone too! yes... cleared history & cookies in Safari too.

    I've been having the same problem with deleted emails showing up in Spotlight on iOS 6.0.2 (iPhone 5) so I did some experiments. (I'm using an IMAP account, not POP, and all my folders are on the server.)
    There are actually two different problems (three if you count people who don't check all their account folders so the message is just tucked away in a place they didn't think to look).
    The first problem occurs when you compose a message but don't hit Send, then hit Cancel, hit Save Draft, go back to the draft, and send it. Then you go to the Sent folder and delete the message and go to the Trash and delete it there. Now it doesn't show up anywhere in any account folder. But, if you go to Spotlight and search for something in the message, it will appear and you can bring it up and send it again. Mail is obviously squirreling away the draft in a place where it can't be deleted. Nothing short of a backup, reset, and restore will get rid of it.
    The second problem occurs when you delete a message from a folder and then go the Trash and delete it there. If you immediately go to Spotlight, you'll see a "ghost" message: it's in Spotlight but if you try to bring it up, you'll find it doesn't really exist and Mail either shows a blank message or shows the account folders. You can get rid of these "ghosts": press the Home button to see the home screen and then double-click the Home button to show the running apps, then press and hold on the Mail icon and click the '-' badge to quit Mail. Then if you go back to Spotlight and search again, they're gone.
    So there are two bugs: one serious and one that can be fixed by quitting Mail. And these are caused by real files being kept by Mail so using iErase or Zero Free Space to clear free space (by writing a huge file) has no effect. And, until Apple fixes the serious bug, never, ever, save a draft. (And if you do, you'll have to back up, reset, and restore.)

  • After i have installed the new iOS, my deleted emails reappear in my inbox! help!

    After i have installed OS X Yosemite, my deleted emails just reappear in my inbox. I am using Gmail. I have tried changing the settings etc.
    After I deleted the emails, it will disappear from my inbox for a while, then reappear. Even when i tried going to trash and delete immediately, it doesn't work. In fact, it became worse because all my previous deleted emails all returned into inbox! Please help!

    Bonjour Pierre,
    there seems to be a bug in iOS5 with regards to Bluetooth. THere are a lot of threads in here on this. We're all waiting for Apple to fix this...

  • Spotlight displaying deleted emails

    Spotlight search displays deleted emails. All of them. Followed various suggestions incuding syncing with itunes, powering down and up again, but the messages keep appearing in spotlight results (titles only: if i tap on a deleted email, spotlight takes me to the correct mailbox, but the email is still deleted and no longer visible.  How do I delete whatever data spotlight is picking up?

    You can't. I opened an Expresslane AppleCare case with Apple about this a few days ago, and they confirmed that this is how it works (maybe just sometimes, who knows). It's the same on my iPad and (I think) on my wife's iPhone.
    You need to restore the phone to get rid of it.
    I explained how this is really broken...  it gives search results that don't actually exist, and it's also a potential privacy invasion (anyone using Spotlight Search on your phone can see who you have emailed, the subject line, and some of the text). And, of course, it makes a real search difficult because actual results are buried in hundreds of fake results.
    The support tech really had to twist his words to keep from admitting that this is a bug, but I did get him to agree that it is a broken system. However, there was nothing he could do about it.
    It's a bug. Plain and simple, a bug. And it's been in existence for years and years, according to what I've read.

  • How can I make my email POP account delete emails?

    I use a POP email account. Every time I refresh my email, it brings back all the emails I just deleted.  very frustrating
    I set the Advanced settings to Remove...After one day, UseSSL...OFF, Delete from server...When removed from Inbox, Server Port...110,S/MIME...OFF.
    Why there is no Remove...Immediately is beyond me.
    When I delete emails I want to delete them totally.  Email is one of the main reasons I got an iPad.  Constantly downloading the same emails you deleted extremely limits the usefulness of the iPad2.
    Is there a fix?
    Why doesn't the iPad provide the same functionality for POP accounts as it does for IMAP accounts?

    When I am in mail, I now click back through the navigation boxes on the top left of the screen.  If I am in an email there is a block at the top left of the screen titled "All Inboxes" (43).  The number changes.  click "All Inboxes"  The email list for "All Inboxes" slides in from the left.  Click the navigation arrow titled "Mailboxes" on the top left of the email list.  The "Mailboxes" list slides in to replace "All Inboxes".  The list shows "Inboxes" and "Accounts".  I click the account where I want to delete messages.  I click the "Trash" basket.  The "Trash" bin slides onto the screen.  I click the "Edit" block in the upper right corner.  I select the red "Delete All" in the lower left.  This is a little bit of work.  It currently prevents the emails from constantly coming back to my inboxes.
    My ISP mail provider also appeared to update their system.  I checked their website for directions on using an iPad.  Their suggestions helped.

  • New iPad 2 always downloading previously deleted emails

    I am using my Verizon.net POP3 email server.  On iPad mail setup Incoming I have it set to delete from serer when removed from Inbox.  My interpretation of that set-up is that any email I download, view and then delete (thereby removing it from my Inbox) should be deleted from the server by the iPad's OS.  Those I don't delete should remain on the server.  I also have an iPhone 3G running OS 4.x and it does not have this problem.  Emails deleted on it are also deleted from the server so that they don't appear again when accessing new mail.  The Mail settings otherwise appear identical to that of the new iPad.
    This is NOT a POP3 vs. IMAP problem.  It is an OS5.x problem as OS5.x is not handling the deleted emails by deleting them from the server.  I want emails deleted from the iPad2 to delete from the server whereas those I leave in the iPad 2 mailbox I want to stay on the server so that I can manage those from my Win7 PC using Outlook 2010.
    MBfromPlano

    THANK YOU!  Great solution!
    Jerry
    It looks like you still have your emails stored on the mail server from your Internet Service Provider. When you update to ios5, it wipes out the emails on your devices. Then when you go into the mail tools, it pulls the emails off the server again. Very annoying, I agree.
    Best thing is to delete unwanted emails off the server, likely using a web based email tool from your ISP (eg Webmail from Time Warner, etc).
    Hope this helps.

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • How do I get my deleted emails to go to the deleted items in Outlook and not the archived folder?

    How do I get my deleted emails to go to the deleted items in Outlook and not the archived folder?

    Who is the email account provider?
    With an Apple iCloud account, there is a preference setting with the account settings on the iPhone to archive messages - save deleted messages in your Archive folder.
    I believe the same is available with a Gmail account.

  • How do i delete emails from my iphone5?

    I just purchased the Iphone 5 and cannot delete emails other than from my Yahoo account.  I use hostmonster for my business email and I continue to recieve an error message when I try to delete, UNABLE TO MOVE MESSAGE THE MESSAGE CANNOT BE MOVED TO THE MAILBOX TRASH.  I saw a post that said to include under advanced settings INBOX in the IMAP Path Prefix but this did not solve the problem.

    Hello amelieferro,
    This can be resolved by ensuring the account is correctly linked to the trash mailbox in your settings.
    iPhone and iPod touch - Unable to delete email messages
    http://support.apple.com/kb/TS2475
    Cheers,
    Allen

  • Permanently deleting emails from Gmail, while saving them in AppleMail

    I'm trying to figure out how to permanently delete emails from my Gmail All Mail folder without deleting them from the folders I moved them to in the On My Computer area of my AppleMail on my MacBook Pro.  I like the IMAP syncing function in Gmail that keeps my iphone, ipad and MacBook all synced from an email perspective.  However, I don't like my emails living on Gmail's servers any longer than they have to.  I don't want them living on Apple's servers either, so I'm not using iCloud. 
    I only want emails to remain on the Gmail servers for as long as I keep them in either my inbox or sent items.  I use those two folders as my holding zones for items that still require action.  Once I have done what needs to be done in regard to an email, I either delete it or I move it to a folder under On My Computer on my MacBook Pro for possible later reference.  If I move an email to a folder, I never want it to be deleted.  I use a Time Capsule to back up my Macbook through Time Machine, so I'm not worried about losing my historical email files from a hard drive problem.  I also back up the MacBook quarterly to a separate hard drive which I store offsite in case a catastrophe at my home destroys both my MacBook and the Time Capsule.
    I have about 8 years of email history that I imported from my old PC into the MacBook in AppleMail and I now want to clean out the All Mail account in my Gmail to delete all those emails, but I need them to remain in my folder system on the MacBook.
    Can anyone tell me how to delete all mail from the Gmail account without having the IMAP function delete them from my MacBook Pro?
    Here's an added complication.  When I move an email from my inbox to a folder on my MacBook, I do want that email to disappear from my ipad and my iphone. In essence, I like to manage all my emails from my MacBook Pro if they need to be saved into folders, but I also like to be able to delete emails that don't need to be saved from any of my devices and have that deletion sync to all my devices.
    I haven't been able to figure this one out.  Any help is appreciated.

    Make local folders (On My Mac) and move the mails there, they will delete from the GMail servers but remain accessible in Mail, only in Mail.
    All Mail (in Gmail) is not a folder, it is a label for all your mail, anything in there is also in one of GMails folders, when you delete from All Mail you are deleting the original mail.

Maybe you are looking for