DELETE EVERY SONG AND RESTORE FACTORY SETTINGS?!

How do I delete every song off my ipod and restore the factory settings?

Try these articles for some help.
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod:
http://docs.info.apple.com/article.html?artnum=301267
If you are using a Toshiba laptop (possibly even if you are not), check this out.
iPod not recognized correctly on Toshiba laptop:
http://docs.info.apple.com/article.html?artnum=300836
You could also try formatting the iPod with Windows, which would check and get rid of any problems with the iPod hard drive. Its also useful when the computer recognises the iPod, but the updater doesn't. After this, you should be able to restore using the updater and things should be back to normal.
To format with Windows
Firstly, you need to put the iPod into disk mode manually.
Putting iPod into Disk Mode:
http://docs.info.apple.com/article.html?artnum=93651
Then, on your PC, go "My Computer" and right click on the iPod (which will be shown as a drive, eg. E), then choose "Format". Make sure that the settings are at "Default" and that "Quick Format" is not checked. Now select "Format". This process could take a while, but once it's done, open the iPod updater and select restore.
If needed, reset the iPod to exit disk mode. To do this, switch the hold button on, then off, then hold both the menu and center buttons for 6-10 secs until the apple logo shows.This may take a few attempts to get working.
Hopefully after this your iPod should be back to normal.

Similar Messages

  • Hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred

    hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help

    What was the complete wording of the error message? Usually an error number is also given.
    Maybe:
    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • Hi would anyone know how to remove malware or virus from an ihone 4.i would be prepared to do a system backup and restore factory settings through itunes but fear i might infect my computer.many thanks in advance.

    please could somebody help.i think my iphone4 has malware or a virus and would really appreciate suggestions on how to remove.wy safari browser is frozen and thought about a system backup to itunes and restoring factory settings.worried this would also infect my computer?
                     thanks in advance.

    If your iPhone is jailbroken then it doesn't have a virus.
    Your problem is most likely something else and the chances of your computer catch it are nonexsistant.
    Allan

  • How can I delete EVERY song from my iPhone

    I'm a user of Spotify so I have no need to have all of my songs on my iPhone, since I can just listen to all of them over the internet through Spotify.
    I have an iPhone 3GS. I want to preserve as much hard drive space on my iPhone as I can and thus I want to delete every piece of music from my iPhone. When I tap that Music button on the home screen, I want it to bring up an empty screen, I want all of my songs blasted off into oblivion.
    I've been spending the past hour trying to remove my songs and they just won't budge I don't use playlists. I simply have all of my music in my Music Library on iTunes. I have tried deleting every song from that library, syncing, with no luck. I've tried unticking everything, changing the sync options to only include ticked items, and it hasn't worked. I've tried enabling the manual settings, I went into my iPhone through iTunes, deleted every song and yet when I bring up the Music menu; every damned song is still there. I've tried disabling the syncing of music, then pressing the sync button (so that it syncs my other stuff, just not the music) and guess what; the **** songs are still there.
    It really is annoying me now, so I thought I'd bring it to infinite wisdom of the minds of the internet. Anyone got an idea of how I can do it? I'm not great with Apple technology so I would appreciate any help anyone could give me. (I miss the days of cheap MP3 players when you could just go into Windows, select everything and tap the delete key.)
    Thanks in advance.

    With Sync Music selected under the Music tab for your iPhone sync preferences with iTunes, deslecting Sync Music followed by a sync should remove all music from your iPhone. The same when switching from transferring music via the sync process to manually managing music and videos.
    Since neither has worked, something is wrong.
    I suggest restoring your iPhone with iTunes. Before doing so, don't have sync music selected under the Music tab and don't have manually manage music and videos selected under the Summary tab either so no music will be transferred to your iPhone after your iPhone is restored.

  • Trying To Restore Factory Settings

    (Apologies for this double post, trying to find my way to the right forum)
    Hi all,
    My iPod has been getting worse over the last month, and now won't play anything.
    I thought it might be time to wipe it clean and restore factory settings. I downloaded updater from here:
    http://www.apple.com/ipod/download/
    Ran the updater. It seems to have erased everything on the iPod, without installing the update. The iPod no longer mounts on desktop. iPod screen seems to be asking me to plug iPod in to wall socket. iPod was fully charged before update procedure.
    I just want to wipe iPod clean of any corruption, install the latest iPod software, and then will reimport tunes.
    I've always charged iPod battery from iMac, don't think we have wall adapter, and don't understand why it is needed now.
    My best guess is I have the iPod with Clickwheel. iPod was a gift from friend, no packaging. Manual does not identify iPod.
    Basically, I seem to have killed my iPod, and will surely be grateful for any advice. Thanks!

    Thanks for your report Ken, maybe we can figure it out if we work together.
    I'm all Mac here, so Vista may not be the issue.
    Do you have the actual wall adapter? I don't have it, and never needed it, but looks like I'll have to try to buy one to get past this.
    Regrettably, the manual is worthless on this issue.
    As best I can figure it, the restore process wiped the ipod clean, but didn't reinstall the needed software. So now the ipod can't talk to the computer?
    Dunno. We need the help of somebody who knows more than us, or knows where to find such help.
    Thanks to anybody who can point us in the right direction!

  • When i plug my iphone into the laptop it now says "cannot read iphone, restore factory settings "

    help! I dont want to lose everything as I know its not all backed up. Tried doing that last week and it got to the end and then said cant back up :-/

    Hack or Jail Break? Whats that?!!  I have had my phone 16months with no other problem except the update i did which made the middle button stop working, although it was resolved (pretty much still sometimes get a prob!) with the next update Apple did.. After that I have been reluctant to plug iphone in, hence not backing up as regularly as I should do.
    The error I get is "Itunes cannot read the iphone, go to the summary tab and restore factory settings.
    Am resigned to that fact i have got to do it now :-(  how do i get any data that was backed up, back on to my phone once i hae restored the settings?
    thanks for replying

  • Took a back up in iTunes then restored factory settings and then restored back but photos and songs missing

    took a back up in iTunes then restored factory settings and then restored back but photos and songs missing

    How did the photos get onto the iPad ? If they were synced from a computer then they aren't included in the backup - the restore would look for them in the directory that they were synced from.
    And for the songs (and the contents of the Videos app and any iTunes downloads) they are also not included in the backup, the restore would look to copy them back from your computer's iTunes library. Do you have them in your iTunes library, or can you copy them into your library (File > Add To Library) so that you can sync them back ?

  • My iPod 5 will not sync ANY music. All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?

    All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?

    When you synced with iTunes It would have tried to replace the music on the iPhone with what is on the computer. which is what happens when you sync with iTunes.
    If the songs are purchased you can re-downloaded them Pretty easily. You mentioned that you still see the songs and that you could not play them. Do they have a Cloud symbol next to them? If so this means that you can download them but that they are not on the device.

  • I am getting a "not delivered" when I try to send a photo from my Ipad or iPhone via iMessage. I can receive photos in iMessage and I can send and receive photos other than with iMessage. I have tried restoring factory settings etc but no luck.

    I am getting a "not delivered" when I try to send a photo from my Ipad or iPhone via iMessage. I can receive photos in iMessage and I can send and receive photos other than with iMessage. I have tried restoring factory settings etc but no luck. Is anyone else having this problem please?

    I've been having this problem too, but here's the catch: originally it was only with my dad, and only sometimes.  Now it's dad and husband, every time!  Pix go through, via imessage, to everyone else, and they go through to dad/husband if I "send as text" after it fails. 
    And the other annoying thing- the blue bar will run all the way, and it will say "delivered".  So I close out of imessage. When I reopen it again, the "delivered" has changed to "not delivered" with the red exclamation point.  I just googled "imessage not sending photos" and founds TONS of people with the same problem, but no solutions.  (I have rebooted phone, reset network settings, with no luck.  I even had to backup/delete/restore my whole phone the other day for a different reason, and hoped that would fix it, but now it won't send to my dad OR my husband (who is on not just the same carrier, but the same family plan as me)

  • Can't delete within itunes, sync or restore factory settings

    Hi, I'm unable to make any changes to my 60gb Ipod without having to force quit :
    can't delete any music,
    won't sync,
    can't change photo's etc
    each time I have tried to restore factory settings through itunes - however every time I try (and fail) I have to force quit.
    Using USB not firewire, updated software, no problems in playback.
    Any ideas anyone?
    Thanks

    Hi, I'm unable to make any changes to my 60gb Ipod without having to force quit :
    can't delete any music,
    won't sync,
    can't change photo's etc
    each time I have tried to restore factory settings through itunes - however every time I try (and fail) I have to force quit.
    Using USB not firewire, updated software, no problems in playback.
    Any ideas anyone?
    Thanks

  • Hi, Right now as i connected my iPhone 5s to my mac in iTunes section it is asking for restore factory settings. I want help for this section that if i restore my iPhone will my applications be deleted or not?

    Hi,
    Right now i connected my iPhone 5s to my mac in iTunes it said that i should do a Restore Factory Settings, i wanted to know that if i do this will it delete my applications and Games from my iPhone or not.

    The Problem is that i cant get backup from itunes either,
    because as i connect my iphone the page of tunes popups with the message "Restore to factory Settings" And when clicking on ok it will go directly to the restore iphone page . there will be no option to backup

  • Restoring factory settings and keeping content

    I want to put PG restrictions on my son's ipod, but no-one can remember the restrictions passcode. I heard I must restore factory settings to start over, but I need to keep the content of their games of minecraft. How do I do this?

    "1. If I restore it to factory settings when the update comes up, I realize everything will be erased, but would that improve connection time on itunes with my Mac?"
    Going from personal experience, mine is Mac formatted and only takes a few seconds to appear on the desktop.
    "2. The instructions say I have to have a power supply in order to do a restore (I don't have one). If it is fully charged when I do the restore, can I do the restore without getting in any sort of bind? Or is the power supply essential?"
    Under normal circumstances the 5G iPod will restore directly from your computer without an adapter. I have one for travelling and they are worth having but I have never had occasion to use it during a restore.
    "3. If I decide not to do the restore... since I downloaded all of the songs from my mac and the ipod is recognized on there, can the software update be done on my PC?"
    If it is Windows formatted any software updates will have to be done on a PC. You won't be able to update on the Mac without changing the formatting.

  • I just updated my iPhone 4 to iOS6.  In the process, I ran into a problem and had to restore factory settings.  After syncing the phone, I see that 218 apps need to be updated. When selecting "update all," it says "manage local device storage usage." How?

    I just updated my iPhone 4 to iOS6.  In the process, I ran into a problem and had to restore factory settings.  After syncing the phone, I see that 218 apps need to be updated. When selecting "update all," it says "Cannot Download.  There is not enough available local storage to download these items.  You can manage your local device storage usage in Settings."
    How can this be the case when I haven't changed any apps from before updrading to iOS6, and I don't have any music yet on the phone?  Why is it telling me there is not enough local space?

    Hi RileyAvaCadenRiver,
    If you recently updated your iPhone to iOS7, you will need to update iTunes on your computer to iTunes 11.1 or newer for it to correctly recognize the iPhone. You may find the following link helpful:
    Apple: iTunes 11.1.1
    http://support.apple.com/kb/DL1614
    Regards,
    - Brenden

  • HT4061 My phone says it needs to connect to iTunes.  I do this and it will not update or restore factory settings.

    My phone says it needs to connect to iTunes.  I do this and it will not update or restore factory settings?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

    Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off.  Please help.

    Same thing happened with my iPhone 4S - no one is any help.  Thanks Apple for such a crappy update!  I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone.  Sheesh!  If someone has a solution to this it would be greatly appreciated.

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