Delete iTunes and ReInstall for new user issues.

Gave husband my old computer when I got a new one. He needs HIS iTunes account installed. I deleted iTunes and anything associated, reinstalled but it still opens with my info. and when he plugs in his new phone - shows my phone info.
I've deleted, iTunes, QuickTime, associated files, searched and removed all files.
How do I permanently get rid of me on my old computer so he can start fresh.

You can reinstall iTunes, however you have to ensure that you drag the 'iTunes Music Library.xml' file back into itunes before you sync your phone. Doing this makes your library appear as it was before so you get back your preferences, playcount, etc.

Similar Messages

  • ITunes 10.6.3 Mac running 10.7.3 not responding I have deleted iTunes and reinstall iTunes and it keeps happening I also scanned the computer for any trojans and any other possible viruses but the pc is running perfect waft do I do ? Please help me ?

    I need help iTunes 10.6.3 Mac running 10.7.3 not responding I have deleted iTunes and reinstall iTunes and it keeps happening I also scanned the computer for any trojans and any other possible viruses but the pc is running perfect waft do I do ? Please help me ?

    Hey thanks for replying.
    Here's what I did:
    First I tried the Winsock reset in the Command prompt. Nothing changed.
    Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
    I did the Winsock reset in the Command Prompt again and rebooted my comp.
    Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
    Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
    Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!!

  • HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

    Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

    I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
    In the end it was a simple issue which might of might not help you.
    A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
    The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
    I hope that makes sense and is off some help.

  • I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi.  I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

    I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi.  I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I try and update the software it extracts error 3194

    unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I then everything runs normal and it extracts and then i get an error code at the end 3197. had the iphone for two months and its new.
    Please can somene help me, i am currently on version 4.3.3 (8J2)
    Modem Firmware 04.10.01

    followed someones instructions and it has worked ios 5 is now working on my iphone 4

  • TS3297 I keep getting an error when trying to add songs to the iCloud. Error reads: "We could not complete your iTunes_Store request. An unknown error occurred (4002)" I have tried to completely delete iTunes and reinstall but still getting error.

    I keep trying to download songs to ICloud but keep getting an error: "We could not complete your itunes_store request. An unknown error occurred(4002)"
    I have deleted itunes and reinstalled but continue to get error. Want else can I do?

    Thanks jdnjo.  Your fix also worked in Windows 8!

  • I have a pc and now itunes doesnt work. I have removed and tried deleting itunes and reinstalling and doesnt work

    I have a Pc and been running Itunes off of it for years. Now it doesn't work. It doesn't run stating it is missing something. I have deleted the itunes and reinstalled and have run the repair as well and it doesnt work. I am not pleased. I need help!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I went to update my itunes and I get the following message:  there is a problem with this windows installer package, a program required for this install to complete could not be run.  I uninstalled the old itune and reinstalled the new one and i get the s

    I went to upgrade itunes and when it finally downloaded, i got the following message:  There is a problem with this windows installer. A program required for this install to complete could not be run.
    I was advised to unistall the old itune, which i did and then loaded the latest itune 10.5 i think.  It dowloaded fine to a point and before finishing, it came up with the same message.
    Is the problem with the itune installer or my windows installer on my laptop?

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

  • Accessibility of iTunes and iPod for Blind users

    In any of the updates to Itunes or Ipod has the ability to use the product by the Blind been considered? Being a Low-Vision/Blind user I think accessibilty has gotten worse instead of better. This is not just an Itunes on Windows Issue. Itunes on the Mac barily works with VoiceOver
    In 7.0.X here are a few things that broke.
    1. The Album flipping view mode cause Screen Magnifiers to have problems with Overlay and the Album art is not magnified.
    2. No way to navigate the Itunes store if you are totally blind. Why not just let us browse it in Internet Explorer or Firefox and then download afterwords into Itunes.
    3. Standard methods for navigating Menus, Tree Views (source list / playlist side) do not work always and some times have very unexpected results.
    There are very easy ways to fix this. As you are updating the application make sure that each control or widget gets its own MSAA information. On the Mac side make your developers actually follow your own standards for accessibility even if it means rewriting the program. Well they are at it they can fix most of iLife and Pages.
    Now onto the Ipod 3g 4g 5g and the Nano 1g and 2g, These devices with some practice can be used by a blind person if they are setup correctly by someone sighted. Thats all well and good except if you just went out and bought a shinny new 80gb Ipod and now don't know how to navigate it. Well the solution to this is actually very easy. Durring startup it could play a quick set of clicks to let a blind user know it is doing something. Then once it is up and running the menu system could playback via the headphones recorded speech files stored in directory already on the shinny new Ipod. Something like "Main Menu" "Music", the user slides their finger around the wheel one spot to the right and "AudioBooks" and so on. Now your question comes to artists and genra's and Album titles. This could be a feature of the new ITunes 7.1.x where when you are syncing your Ipod it goes to the iTunes store and gets the appropiate audio files needed. or using the Very Nice Apple TTS makes the files on the fly and stores them. You say this would use up space on the Ipod, well yes it would and you could make so a sighted user could turn it off until the iPod resets or they if they are really cramped for space could remove the directory with the sounds in it, but restoring the iPod would put these features back in place. These features have more use then just for the blind, who are highest population for buying audio content be it Unabridged audio books, CD's, or from online sources. Once these features are out in the general public and touted as be available you will have the busy business traveler to the jogger using them, epecially when it is not appropriate to take your eyes from something else, like driving. A driver could just reach down and touch the iPod and press the menu key and here "Music Menu", "PlayLists". Now we click the center button and our drivers heres "Gym Workout" clicks the wheel around to the right and heres "Peaceful Drive". He/She press the play button and heres "Playing, Peaceful Drive, 15 items in list" now this next part whould need to be toggleable on and off, while the iPod is cueing up the song it could say the song name and artist but this could be distracting.
    Now if you really got brave with this project you could just add the TTS (Text to Speech) program into the Ipod. It would probably only take as much space as the new games you are selling for the 4g 5g and nano's. I know the Ipod has enough processer power. If it can play compressed video it could be executing a speech synthesizer in the background. With the dropping cost of the iPod I can see you may have to make this an add-on. That would be fine but include like a ten-day trial period with each new firmware update and have it on by default. This way allowing the user base to have time to see what it can do for them. If this is the choice then it should be a very inexpensive addon. Like in the $40 range. With the very extinsive userbase of Ipod's out there the Return on Investment should be very quick. if just 10% of the 300,000 blind people in the USA bought it, that equals 30,000 times $40 equals $120,000. This is not including the Learning Disabled, general poplulation, and people in foriegn countries who would love to have the stuff read it them. Now back to the blind, currently the devices made for the blind that are "accessible" cost from $400 and up that can play digital content not burned to a CD. So, if this was made for the Nano 2g a blind person could spend $200 on the device and $40 on the speech after the ten-days are up or they are coming close. The are still ahead by $160. Now if the person is a eclectic listener like my self then I would buy the 80gb unit at $350 and add the speech for $40 and have all the space I needed for my music, books, and my recordings I do with the Belkin recorder.
    Another feature that should be looked into is the ability to play Daisy Content from Recordings for the Blind and Dislexic http://www.rfbd.org This is the new style of releasing text books to those you can not read regular print. They are stored on a CD in mp3 format with a encryped index. Now this type of thing is not a problem since you already have support for your own and Audible's digital rights management in iTunes and adding another method would not be that hard. An iPod Nano 4gb could hold 6 to 8 books for a Grade School, Middle School, High School, or College student. That would be greate, one small device to play content and no worrrying about what Cd the chapter is on or where you put the CD's, and not having to carry around a CD player just for the books. Also an iPod has become common place enough to not be notices.
    Shawn,
    This will be cross posted to my blog and to the Ipod Forum here. My Blog is located at http://wizardwlf.spaces.live.com

    My goal is not to directly influience Apple. I am trying to influiece you the customer to write feedback to Apple, if not on your own behalf, for your family member who is blind/low vision, a blind co-worker at your office, a friend of a friend even. Apple will see my one comment in feedback and say he is just an extremist and being it is just one comment just ignore it becuase their are much cuter things some marketing person wants them to do. They may just respond with use the Shuffle it doesn't have a screen. Why should the blind be limited to 1GB of space?
    So here is your chance. Talk to your friends who use the Ipod/Itunes, talk to the manager at your local Apple store, tell them all to think about what they could do with a talking iPod, let alone the accessibility this would give the blind.
    The Mimico Kid wrote this in the iTunes Windows Forum
    Shawn,
    I did a quick search of the Apple web site and found a fair bit of information on accessibility issues for the Mac OS X operating system in general (you might want to have a look here if you're interested) but couldn't find anything relating to iTunes for Windows in particular.
    Since Apple has set up these forums for users to help one other with their problems, there isn't much we can do as far as acting on your suggestions. You might want to submit your comments directly to Apple by filling out the forum on this page: http://www.apple.com/feedback/itunesapp.html .
    All the best!
    I wrote back:
    Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
    But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
    VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
    My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
    Shawn

  • Access to itunes gift card for new users

    I am a new user to itunes. Yesterday I put my itunes gift card pin number in the redeem box. then I followed the on screen instructions. after I put in my name and address a box appeared saying "We are unable to complete your registration at this time please try again later".
    I try to do the whole registration again from the beginning.
    I tried to put in my itunes gift card pin number again a message appeared saying "this gift card was already redeemed". I would like to know, How can I access my $25 gift card?

    Buy an iTunes card from any retailer in your town that sells them and redeem it.
    Regards.

  • Full true Administrator Privileges and rights for New User?

    I am wondering how to grant full administrator privileges to a newly created user?
    Here is the environment:
    Windows 2012 Server 64bit
    Not part of a domain <WORKGROUP>
    Here is the problem:
    I created a new user we will call them "SecondaryAdmin", and made them part of "Administrators" group as well as the "Remote Desktop Users" group.
    I login through an RDP session as "SecondaryAdmin", I go to a command prompt, and I run IISRESET and it tells me:
    "Access denied, you must be an administrator of the remote computer to use this command. Either have your account added to the administrator local group of the remote computer or to the domain administrator global group."
    Additionally, I have IE Enhanced Security turned off, but if I open Internet Explorer while logged in as "SecondaryAdmin" it still displays the IE Enhanced Security warnings.
    Also, if I try to copy a file to the root "C:\", it gives me "Access denied error" forcing me to continue with elevated administrator privileges.
    If I run the command prompt as "administrator" I can do an IISRESET without error.
    If I run Internet Explorer as "administrator" I do not get the warnings.
    If I run windows explorer as "administrator" I do not get the access denied.
    However, I WOULD NOT trust this "SecondaryAdmin" account to install ANYTHING. Even if you ran the install executable as "admin", often times these install files will fire off secondary scripts that wont be fired off as "admin",
    which may lead to incomplete or corrupt installs.
    This changed from Windows 2008 R2 to Windows 2012.... If I do the same exact thing in Windows 2008, I am able to do all the above things without prompt or error.
    So how can I give a new user true, full, elevated, admin privileges without having to run everything as administrator? Some obscure setting in GPO? Some registry setting (already tried LocalAccountTokenFilterPolicy)?
    What I have tried:
    UAC is OFF
    Firewall is OFF
    IE Enhanced Security is OFF
    Remote Management/Desktop Enabled
    User part of Administrators Group and Remote Desktop Group
    Used "netplwiz" to verify user is Administrator
    Please help!

    Hi Chris,
    I appreciate your answers, however, this is not what I am looking for.
    I want the "SecondaryAdmin" user, who is part of the Local Admininstrator group, to have full Admin access.
    I DO NOT want them to have to do anything special, or have any user intervention.
    NO yes/no dialog boxes
    NO clicking "Run As Admininstrator"
    NO changing shortcuts or executable file properties to always "Run as Admin"
    I simply want the "SecondaryAdmin" account, which is part of the "Administrators" group, to have the same access and run the same seamless way it did in 2008 R2, with no user intervention required.
    This is what I am looking for.
    Kind Regards,
    James

  • About using categories and perspectives for new user

    We are just beginning a conversion and upgrade project to convert our Web site to Oracle Portal. I'm trying to get a good handle on some different things we need to resolve as part of the project. One of the first decisions is using Categories and Perspectives.
    I'd like to ask users about how they have used categories and perspectives and some real-world examples of how these work and improve the site and user experience.
    About us
    We're a big nonprofit river authority and wholesale electric provider in Austin, Texas. Currently, we offer very limited online transaction capabilities. However, we are diverse organization and users come to us looking for every specific information, so these elements may be very helpful. I'm evaluating how we can use these and other elements to make recommendations. Some real-world examples and best practices would help a lot.
    Thank you, Charles Boisseau
    Web editor
    Lower Colorado River Authority
    [email protected]

    Continuing the thread...
    Perspectives and categories may be leveraged in custom search portlets, so that you can enter the content one time, in one place, and have selected content display in multiple places.
    Re: our "news" concept: our central communications group posts news stories tagged with one or more perspectives, such as which school is related to the story. This allows us to keep all of our news stories in one page group, but reuse the content elsewhere. For example, for the School of Nursing intranet, we can use a custom search portlet that automatically displays only that school's stories.
    You'll want to do some up-front planning regarding your classification scheme. One significant limitation of both categories and perspectives is the inability to change the hierarchy. Oracle Portal product team, if you're reading this, this is a serious pain! I might also recommend leaving your classification scheme relatively flat. Tagging content with perspectives becomes more difficult if the content contributor has to visually traverse a deep hierarchy of perspectives.
    Categories work similarly, but we mainly use them to visually sort items on a page using the "Group By" feature of a region.
    Hope this gets some gears turning.
    -John

  • Itunes won't open.  I deleted Itunes and reinstalled it. Itunes won't open.  I restarted my computer.  Itunes won't open.  I tried holding down Shift and Control when trying to open it.  Itunes won't open.  I AM SO FRIGGIN ****** OFF RIGHT NOW!

    What the **** do I do?

    Hello MADASHELL999,
    Thank you for providing the details of issue you have with iTunes not launching.  I would be concerned about this too. 
    You have taken some really good troubleshooting steps already to address this issue.  I found an article with a few additional steps you can take to further isolate and troubleshoot an issue like the one you described:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Deleting iTunes and reinstalling on another computer. Without losing songs

    A family friend didn't have access to a computer when she got an iPod so I set up an account for her on my computer. Now she does have a computer but I don't want to delete her account on my computer in fear of losing all her songs when she reinstalls iTunes on her computer. Is there a way around this? Thanks to anyone who takes the time to answer.

    See this tutorial: "How to use your iPod to move your music to a new computer" http://docs.info.apple.com/article.html?artnum=300173-en
    Also for general iPod tutorials etc: http://www.apple.com/support/ipod/howto/

  • Itunes is no longer detecting my iphone on my own lap top, though it is on my husbands!?!?  I have tried deleting itunes and reinstalling, still cannot get itunes on my lap top to pick up my phone?

    Any ideas welcome, I need my iphone to sync with my own lap top!

    Here's the best place to start -> iOS: Device not recognized in iTunes for Windows.
    Did it stop being recognized after updating iTunes?
    After taking a look at the document, are you able to start the Apple Mobile Device Service and is the Apple Mobile Device USB Driver is installed?
    WTH.

Maybe you are looking for

  • PSE 8.0 (Mac) Trial Version, no selection for Slideshow.

    I select photos in Bridge then click on Create, there appears to be selections for Web Photo Gallery and for PDF Slideshow but no selection for plain ordinary Slideshow. Did Adobe eliminate the plain jane Slideshow from this version? Regards, Bob

  • My Ipod nano power button wont work while headset are in, how do i fix it?

    Hello, I got myself a iPod nano 6th gen. and I'm already having  problems with it.  I got it from ebay and it was working all good, expect  one day the power/sleep button just stop working when the headset are plugged in. so this is how I can somewha

  • Connection string for 9i from vb6.0

    i am accessing a package and stored procedure inside the package from vb 6.0 application. the record fetch is too slow and takes about 4 mins for just 11 records. if i execute the package directly it takes 3 seconds for the records to be fetched. i a

  • Upgraded my iPhone 3gs to OS 6.1.6.

    upgraded my iPhone 3gs to OS 6.1.6. post this, Apps store stopped working. Whatsapp also stopped. None of the Apps Icon link enables on click in Apps store

  • Cluster and Hardware Upgrade

    My plans are to upgrade our GroupWise cluster from OES2 to OES11 onto new hardware. The current hardware is on a SAN Array. Don't know if doing an inplace upgrade and then migrate to new hardware, or is there a rolling upgrade process. Any advice or