Delete key occasionally gets stuck on macbook

I purchased a Macbook Air about 1 month ago, and I have had trouble with the delete key and other keys occassionally getting stuck. For example, if I hit the delete key, then every so often it is like the delete key is being pressed and held and everything starts deleting in front of my eyes. Happened to my mail messages and happened to word documents. The first few times I did not pay attention. Anyway, now it is becoming more often and I have to hit the Esc key to disrupt it and then hit Ctrl-Z to undo the deletes. It is frustrating. I suspect there is a hardware problem since it is a brand new Macbook Air. I wanted to see if anyone else has experienced this problem.
Thanks,
Tim

i had that problem to with my 2012 MacBook Air and finally i found a solution:
first, grab smething thin enough to fit under te key you want to fix.
second, shut down your computer.
third, take the object you found and slide it under a corner of the key you want to fix and wiggle it up and down.
fourth, repeat step 3 for each corner.
fifth, attenp to carefully take they key out, if you need to repeat step three and four or use a little more force.
sixth, if removed or out of its orininal place, look for any gunk and try these solutions:
1. remove key and but it into a small bowl, and put a couple dabs of dish soap on the key and wait for it to completely dry, and snap it back on.
2.take a can of compressed air and blow key and key circut (or the part on the computer) but dont put it too close otherwise that might damage your computer.
for any more info you might need, visit this site: http://www.howtocleanstuff.net/how-to-clean-a-laptop-keyboard/#Cleaningtherestof thelaptop

Similar Messages

PS CC 2014 gets stuck while going fullscreen (F key) with color plugins(eg. magicpicker/coolorus/kuler) enabled. Please Help.

Hello,
I am using Photoshop version 2014.2.2 (20141204.r.310x64) and Extension Manager version 7.3.2.39 running on a Windows 7 64-bit operating system with a Quadro K3000m graphics card and 16gb ram.
I have a very peculiar problem which I am not able to find the solution for.
If I have a color plugin enabled and I go fullscreen using the F key, photoshop gets stuck and it will only close when forcefully shut down using the task manager. No amount of waiting restores photoshop back. I first thought it was just one plugin - Magicpicker but then I removed it and installed Coolorus and still the same thing happened. Finally I tried Adobe Color and the same thing happens.
I am unable to find a solution anywhere. It would be of great help if anybody can shine a light on this issue.
Warmly.

To rule out third party plugins, hold Shift while starting Photoshop. If that fails to help, try turning off GPU acceleration in the preferences and restarting Photoshop,
Benjamin

VMWare Horizon Return/Enter key getting 'stuck'

Hi All,
We have several users within our environment that are experiencing this issue. The issue being that sometimes the return key will get 'stuck' on and if they are in outlook it'll start creating hundreds or appointments, or in word the same with new documents it can be solved by just pressing another key on the keyboard but it can completely crash the VM due to lack of resources
any help would be appreciated

The genius bar on Michigan Avenue has a stool with my name on it... guess I'll be bellyin' up to the bar again this week.
Thanks.

The current search engine in the search box gets 'stuck' in beta 11.

I have various search engines set up to use with my search box. Since beta 11 it occasionally gets 'stuck' on a search engine if I change.
i.e. if I change from Google to IMDB, I can get stuck on IMDB and am no longer able to go back to Google (or any other engine).
Wasn't a problem in earlier betas.
Error console displays this:
Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIBrowserSearchService.currentEngine]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://browser/content/search/search.xml :: set_currentEngine :: line 0" data: no]

Can anyone nail down some steps for reproducing this problem? I don't see it immediately after opening Firefox, but it often appears after browsing normally for a while.
A workaround for me is to open a new window (Ctrl+N). Change the search engine in this new window, then close it.
After doing that, the search bar in my original window works again.

Text won't stop deleting, delete key appears to get "stuck"

Sorry if this is in the wrong topic, I have never used the support forums for any of the multitude of problems I have had with my Mac, but this one is severe and odd enough that I couldn't even find anyone else discussing it (although I'm sure someone is, but I tried many search key combinations on Google and only found unrelated things), so I decided to at least get it documented.
I have had an issue that has happened at least 3 times I can remember (I am fairly certain it has happened more, closer to 7-8, those are just the times I am 100% confident about), although very spaced apart and infrequent, where my delete/backspace key seems to get "stuck". However, at least one time I can verify that I never even hit the key. Whatever text I currently have open immediately starts deleting at lightspeed, and I can do nothing to stop it. None of the other keys on my keyboard work, and though my mouse works, if I click somewhere else, it starts deleting the text there. When I force it to go to another window where there isn't an open text box, I get the general Mac error sound, and it repeats non-stop, and faster than I've ever heard it. I have to do a hard shut-down, although once it led to a kernal panic. When I have stopped whatever is happening before it panics though, when I restart, I don't receive any kind of error message, nor the message about OS X not having been shut down properly.
Every single time it has happened when I was typing something that couldn't be saved, like a message on a forum, a private message on a site or an IM chat window. Sometimes I lost a half hour's worth of work or more.
The first time it happened, I honestly thought someone had managed to hack into my computer, but another time I was using a physical modem and Airport was turned off, and when I ripped out the cord, it didn't stop.
I have a MacBook Pro from 2007, running the most recent version of Tiger. I haven't had the money to upgrade. All security updates are up-to-date, with one exception: I have not upgraded to the most recent version of iTunes.
Honestly, I currently am having and have been having a bunch of other severe issues with my Mac, so troubleshooting will be quite difficult as it's not at all impossible it's a result of one of my other problems. I also currently am dealing with some health problems that make me unable to try to find the root of the problem, specifically I have a problem with my hand and wrist that makes typing very difficult.
If someone does recognize this issue and already knows why it might be happening, I'd appreciate the help. I'd also appreciate anyone letting me know how I can prevent it OR what to do when it begins and how to stop it. But I probably will be unable to go through a typical troubleshooting rundown.
As I said, I just wanted this documented, and I also would like to know if anyone else has had this problem. I have never experienced an issue like this with any of my past computers, including Macs and PCs. I do know however that the key is NOT physically getting stuck - as in getting lodged down and continuing to be pressed. There is at least 1 time I can verify I never even hit the key (I wasn't typing anything at the time). I am fairly sure the problem is entirely unrelated to the actual delete key itself.
I'll describe the symptoms one more time:
At a random time, with no discernible warning, text contained in whatever text box I have open begins deleting itself. Several paragraphs disappear in a matter of seconds.
Pressing escape or any other key on the keyboard does nothing. If I click to another area in the text, it will immediately begin deleting wherever I have placed the cursor. If I go to another window with text that can be edited, it begins deleting there. It does not delete in more than one place simultaneously.
If I bring another window without any kind of "deletable" text to the front, one of the general Mac error sounds (I'm not sure which one it is) starts happening and repeats without stopping at a rate that could induce a seizure. To stop it all, the only thing I have found can be done is a hard shut-down. Another time it continued to end in a kernal panic. I wish I had the details of the error, but it was so long ago and I have no idea which panic is the right one in the logs.
I have no way of knowing what programs were running at the time, as obviously that's not something I'm able to pay attention to when it happens, and it has happened so randomly and infrequently it's nothing I've been able to document. Since I have to restart to make it stop, I've then lost that info and I have no time to try to write it down or something beforehand.
I have not had any similar issues that I know of (for instance, for the "g" key keeps repeating and won't stop typing "g's") and I've never experienced this on any past computer.
Thanks for anyone who can help!
If you aren't able to offer advice but have had this issue yourself, PLEASE let me know. I can't seem to find anyone who has experienced this particular problem.

"Cleaning the keyboard is the first step in troubleshooting sticky/stuck keys."
Okay, I guess I misunderstood, although I am still confused. You're saying that since the other user did an extensive clean of their keyboard and this did not solve the problem, it is "most likely" a hardware problem, correct? Wouldn't a thorough cleaning without any results show that it's probably not physically related to the keyboard?
"The "delete" key may be defective or the cover you are using somehow is making the key stick. If you have ruled out the latter and everything else, your only other alternative is to take the MBP to your local Apple Store or AASP. The staff will check out your keyboard (free) to confirm if you are having a hardware problem. If you have AppleCare or ProCare, the repairs will be free. If not.................."
Well, I had just said in my most recent post that it has now happened with other keys, and in my initial post that it happened at times when my hands were nowhere near the keyboard. It is not a defective delete key and the cover is not making the keys stick - it doesn't adhere to them and does not have any sticky substance on it of any kind. I am an experienced computer user, and I know my computer very well. While I am not a psychic that can always know what is causing a problem, I am able to discern with much accuracy what is NOT causing it.
Also, I have significant health issues so getting to an Apple store would be a huge challenge for me. And although I have AppleCare any repairs won't be free. Due to some small physical damage my laptop obtained a few years ago, I have been completely refused almost all service that I paid over $300 for, even though the damage is completely superficial. After fighting this, I was told they WOULD repair my computer, however, they would also repair the physical damage despite my insisting NOT to; I had no choice in the matter and the cost would be a minimum of $1,500 (I also would not be informed the exact price until after and my credit card would be charged without my knowledge - I had to give them my credit card number and sign away their right to make any charges and when I requested being contacted before they charged me for the repairs I didn't want done, I was told they did not do that). My family is struggling to pay for my $5 medications.
When my logic board died (that same issue that affected thousands of computer users), I had to print out Apple's report from their site, which stated that they would replace and repair them free of charge to ANY Mac owner with a computer that met certain qualifications (which mine did). When it happened, completely out of nowhere, I knew immediately that was the problem, yet still had to go through the insulting and idiotic "Is your computer plugged in?" list of things and a customer WITH AppleCare was being refused a service they'd offered to people WITHOUT AppleCare, for a known manufacturing defect that has occurred widely in nearly every brand of computer made.

HI, I just got a Macbook Pro. It's great but my mail doesn't work at all. It will come up correctly, but take forever to download messages, then won't delete them, then won't save them to folders. Then when I go to quit mail it's like it gets stuck.

HI, I just got a Macbook Pro. It's great but my mail doesn't work at all. It will come up correctly, but take forever to download messages, then won't delete them, then won't save them to folders. Then when I go to quit mail it's like it gets stuck between quitting and not. I have to force quit, then restart my computer if I want to pull up my mail again. How can I fix this?

If you just got your new MBP you have phone support from Apple (which is quite good) call them. 800-692-7753 tell the automated answerer "mail technical support" you'll have human quite quickly. Hope this helps.

Just moved from a PC to a Macbook Pro and now my Ipod Classic gets stuck on iTunes "syncing" even though I have it set to manual. Please help!

Please help. I recently bought my first Mac (a Macbook Pro 15-in Mid 2012) and my iPod classic will not work properly when I plug it into my computer and open the newest version of iTunes. It played just fine on my old PC with iTunes 10. I have not updated the software on the iPod since I bought it a few years ago and even if I wanted to update it I couldn't becuse once I plug it in it gets stuck saying "syncing with iTunes." Well, I have it manually set so that I can add/delete whenever I want. So I don;t understand why it is giving me this message and getting stuck. I've looked around the web and tried to install iTunes 10 but because I have the newest version already installed it will not let me replace it with 10.
Does anyone know how this can be resolved?
Thanks.

Apple doesn't call its portable machines 'notebooks' instead of 'laptops' for nothing - using a MacBook Pro in your lap can cause some burns on your skin, poor ventilation, etc. So use it on a hard flat surface - not your lap, pillows, bedclothes, etc.
As for burning a hole in your screen, you'll have to revisit the Apple Store and see how much they would charge for a new screen. It's likely to be a bit expensive.
And if you've Safari set to re-open tabs when you restart, you can disable this feature -> Safari-Preferences-General.
Good luck,
Clinton

My number 2 key shortcut is stuck on € when pressing alt 2. How do i get back the 'at' symbol ?

My number 2 key shortcut is stuck on the euro sign when i try and use thr 'at' symbol on twitter etc. How do i get the 'at' symbol back again on key 2? Help really appreciated new macbook user here

Settings---> Messages---> Send & Receive---> Adjust information as needed.
KOT

I need a new Delete key for my MacBook Pro

My daughter ripped my delete key off my MacBook Pro and I need a new one. Anyone know where to get one from and how much they would be? Thanks!

Do a Google search or call an Apple store or an AASP. Ask them about the cost.

Login gets stuck -- only volume keys get it unstuck

On two of my computers (iMac and Mac Mini -- both recent and both running Lion), the login screen often gets stuck. I click the user to login or start typing a password and the computer just stops responding. The only thing that fixes it is raising and/or lowering the volume (in either order, but it's the volume that does it). Once the volume is changed, the system goes back to normal and the letters I typed appear (or rather dots do -- this is the password field after all). Very occasionally it will get stuck twice during the same login.
This is obviously a huge issue logging in remotely because I can't get the volume keys to work via screen sharing (or at least I don't know how to).
This happened almost immediately upon setting up the systems, so I don't think there's a third party app issue at play.
Has anyone experienced a similar problem?

That is an extremly strange scenario, even for one computer, the fact it's happening on two is bizarre.

Brand new 15" MacBook Pro Retina - unplugged from Thunderbolt Display and Keyboards today find keyboard alpha-numerics not working; except the function keys, delete key, tab key, command/ctrl/shift/alt/fn and arrow keys; and 7/8/9/u/o/j/l nudge cursor

Brand new 15" MacBook Pro Retina - unplugged from Thunderbolt Display and Keyboards today find keyboard alpha-numerics not working; except the function keys, delete key, tab key, command/ctrl/shift/alt/fn and arrow keys; and 7/8/9/u/o/j/l produce cursor nudges.

It's a new machine - and the Thunderbolt Display is meant to work with it. You need to just make an appointment at your local Apple Store and have them fix whatever is wrong.
If you like, you could always try a SMC reset and a PRAM/NVRAM reset to see if either of those will get your keyboard back in working order...
Clinton

MacBook gets "stuck'

Once in a while [this has happened about 4 times in the past week] I am typing something to one of my friends in an email, searching google, and talking to a friend on iChat. Every once in a while my MacBook gets "stuck". Like my keppad wont move, I can't type anything, etc. Then my MacBook goes to sleep [I have it go to sleep every 5 minutes inactive].
Sometimes, I leave my MacBook on when I go out, so it obvioussly goes into Sleep. When I return I usually just give the keypad a few strokes and my login window shows up. No problem. But twice I can't get it back from being frozen. If I hit apple+alt the screen returns from being black into the login screen, but I can't log in since I can't use my keypad.
The only way for me to fix this, is hold down the Power Button to turn the MacBook off, and restart it. Now I don't like to do that just for letting my MacBook work. Are there any keys that I could try, in which this might happen again?

It happen to me yesterday. And I did try buttons same way like you.
For solution,I run OnyX,repair Disc permissions and hope it'll not repeat...
http://img153.imageshack.us/img153/6579/picture1rv0.jpg

Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.

Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.

Hey corrafromlondon,
Thanks for the question. After reviewing your post, it sounds like the installer file isn't working. Have you tried deleting the installer and redownloading the installer? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
How to install OS X Yosemite on your Mac - Apple Support
you can find the Yosemite installer app in your Applications folder or Launchpad.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Mail gets stuck importing messages from Time Machine when setting up new Lion Macbook Pro

I just used time machine to set up my new 13-in mid-2012 Macbook Pro and am having trouble setting up the Mail application. It opens fine, asks me to import my messages, takes about an hour and a half, then gets stuck at "less than a minute." I then have to cancel out, and restarting causes the whole process to start over.
I've tried deleting the Envelope Index, but that didn't help. I also tried restarting the computer. Hitting "Cancel" instead of "Continue" to try to set up Mail without importing my messages just exits the application.
Any ideas why it hangs at the very end, and how I can avoid this?

Did anyone find a solution here?
This has happened to me after numerous crashes over the years and just did again. Seems to be a recurring problem when dealing with lots of mail messages.
Today, after 3 attempts, it still hangs up on 50,951 of 166,972 (yes there are a lot and for a reason).

I have a MacBook Pro 15" 2007 which sometimes goes berserk writing the letter 'h', and makes a fast tapping sound when not in a doc. It stops when I hit the delete key. Also can't use the letter 'h' in a word processor.

I have a MacBook Pro 15" 2007 which sometimes goes berserk writing the letter 'h' in a word processor. It stops when I hit the delete key for a while. Also can't use the letter 'h' in a word processor. The computer makes a fast tapping sound when not in a doc, in any application or in the finder or when a application is running. Sometimes when this is happening I cannot control the cursor. I have to hit the 'delete' key to proceed. Does anyone know anything of this?

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Delete key occasionally gets stuck on macbook

Similar Messages

Maybe you are looking for